Kayla gave me excellent advice and service on multiple visits to the store. She listened carefully and quickly came up with solutions. Just the right blend of knowledge, efficiency, and attitude. I was embarrassed to go back again and again for just the right color, but she took it in stride and made me feel it was completely normal. I wish I could take her north with me as my color consultant.
Could have used some assistance but didnt want to interrupt in depth conversation the employees were having. They stopped long enough to say hi and good bye though.
Kayla was so sweet and professional! I showed her a picture of an ideal look I wanted for my living room and she knew off the top of her head several different color options for me and was able to describe and show me in such detail! I ended up choosing a color she suggested (rock candy) and I’m so happy with my results! She was also very funny and made my entire experience fun! If you go there, make sure toAsk for Kayla. Amazing.
Amazing experience as always at store 2049 south Naples. An Employee names Kayla is great at what she does her eye for color is something special she has hand picked colors for my daughter’s home as well as our home and office space she always meets us with a smile. She is happy to help and you really feel welcome at this store. I’d recommend this store specifically for anyone who asks you don’t get the same treatment at other stores she pays close attention to detail and actually listens to your ideas. Thank you for your help Kayla and the entire staff keep it up!
Always friendly and very helpful!
Jesus is the man!!! We were having a very difficult time finding the formula of paint for a rental that we are trying to touch up before vacating. No one really seemed to be confident about the match. As soon as we mentioned the development and builder, he knew right away off the top of his head, btw. We painted today and perfect. He was also VERY nice and balanced multiple customers in the store. Thank you!!!
Kayla was so helpful I decided to repaint my office I brought in some old paint and she was able to help me match what I currently had. I will definitely be making this my go to place from now on.
Great place, had all supplies to paint a complete interior of house. The only question I have is why they do not stock paint tray liners? The gentleman told me they are not allowed anymore. Is this state wide or just in lely/naples?
I came in for some colored paint and got help from this wonderful employee named Kayla she paid close attention to detail and helped me pick the color that fit my needs😁 i highly recommend this store! I will be back to see her when Im ready to pick my exterior colors❤
Helpful staff and great value for the price paid
Fast friendly and good materials
I am very unhappy with my visit. for two reasons. First I brought in a color That showed a few colors from Behr. I asked if one could be duplicated. The salesman did that but when I got home it was not a match. Second I was told I needed to prime my walls. I understood that. At no time was I told that you had a paint that incorporated the primer with the paint. If I am paying someone to paint my walls It would be cheaper for me to get the mix rather than ask him to Paint the walls twice.
Always the best product and customers service
Chis and Kayla were helping me all along the paint choice way
Not helpful at all..I now wish I never brought my paint there. The day I went in the man was NOT friendly and NO help...today my husband goes and he comes home and said the same thing...NOT friendly at all. Last time we go there and remember word of mouth is the best advertisement
Friendly and knowledgeable staff. They were great in getting us what we needed and answering any questions we had.
Always buy my paint from Sherman Williams. I pointed my daughter in the same direction when she painted her new home from top to bottom.
Jesus, our sales associate was helpful and knowledgeable with making our purchase.
Staff helpful. Told me what product I needed to prepare surface for painting. Saved me hours of work and probably rework.
First time we went in they said they never heard of our paint color. Granted we didnt know how to spell it. (Svelte Sage). We had to go home and dig thru files and find it and went back with the paint chip. They were a bit disorganized but we finally got it done.
Yes. the gentleman that helped me was very nice
High quality paint and products, knowledgeable friendly staff.
Good paint & good deals on paint. The assistence was very helpful.
Great service. Excellent products and I love the sales.
A large store with an array of paint supplies, interoir/exterior paint and paint swatches. I found the staff to be friendly and helpful when I stopped in to look at paint colors for inside my home.
Beautiful, quality paint. Efficient customer service. Store was busy.
Super customer service, they keep great records and have fabulous paints.
Great selection, friendly staff.
Always someone available to help you unlike big box stores
Unlimited variety of colors, very attentive staff, good discounts when available.
The saleslady that helped us was very knowledgeable, helpful, and very nice.
Close by, helpful, courteous, helps you find exact color youre looking for .
To make sure all paint swatches are there and not out. Frustrating to try to make color decisions when samples arent there. There must be a way to keep up with this customer service task.
Store opened until 7:30 on friday 12/07/2018 and the girl with all the tatues was very rude.
Rude sales clerk...apparently, she feels they have ENOUGH business. Wont be back
Outstanding service
Good product and knowledgable staff
Very helpful. Looking for stain
Knowledgeable & helpful staff
Great product good service!
Mostly okay. Was charged a higher price than I was quoted over the phone
The salesman, Jesus, was wonderful!
Great knowledge/service
Very pleased with color match
Good service, knowledge employees
Great customer service and wonderful advice!!!
That they can get a discount and after they join they get notices of sales
Go now while 30% is in effect. If not, go anyway..........
The worst, not at all helpful in fact I now need, to spend more money and more sanding because the supplies I purchased to paint a base board trim has the nap fur from the roller is all over the base board trim that I just painted Thanks for zero help, I could have done better at a discount store if this guy worked for me he would be fired sorry it is the truth!
The customer service rep knew her stuff!
Great customer service
I like them
The staff was very snotty!
Excellence in service...
Friendly service
Ok
Better prices
Friendly service
Regulars
Not good
Service
Paint store
Paint
Excellent attention, Chris is excellent giving good ideas and recommendations regarding the products, he makes you feel safe making a good decision when buying.
The first store branch that deserves the 5 stars, mainly for the pleasant attention of the character Jesus, who gave me very excellent service, God bless you and keep going. Mainly you Jesus.
One of the employees approached us and helped us with what we needed. I thought it was excellent, that just doesnt happen. Thank you