Went in on Saturday 10/9 to get the camera replaced on my cellphone, employee who was helping me did not seem to enthusiastic about the repair and I would say seemed bothered I was in the store. Told me he didn’t have the camera in stock and it would be about a week to get. Fast forward to last Wednesday 10/20 called the store and was wondering on an update person on phone seemed very helpful but told me the person i was dealing with before would call be back shortly, its the 27th now. I’m all set I got my phone repaired elsewhere and will continue going elsewhere for future repairs.A simple update or telling me the part was unavailable would have rectified the situation but I was sitting around waiting for almost 3 weeks waiting.
They were competent and efficient. My replacement Samsung phone battery is working great.
The staff was fast friendly and very knowledgeable. Prices are reasonable and products are in stock for quick pick up. I have already recommended the store to my coworkers today!!!
Battery plus bulbs fixed my phone it only took 15 minutes. They were so helpful they had the piece that I needed on an old phone and fixed it for free. I couldnt believe how fast and friendly everyone was I would definitely go back.
Every single time I go into this store, the staff is always super helpful and very polite. Not typical of a retail employee that seems bothered you are shopping. The staff is knowledgeable and very informative of their products.
Great customer service. Super helpful 👌
Very nice, friendly, let me know when my phone was ready, fast service
If you are looking for a car batterie this is the place. 20 dollars cheeper than car parts stores and for most models will install.
I come in with six dead watches and boom! Theyre all batteried up! Love this place!
Batteries Plus Bulbs offer the same and in some cases longer warranties on Car Batteries than most of the auto part chain stores, but for half the price!!
Efficient process to get my phone batter upgraded. My phone is fully functional but the battery power was draining excessively quickly. My phone is lasting much longer between charges now! And I dont have to buy a new phone.
I came in here 15 minutes to closing time to drop off my phone for a replacement battery, not expecting to have my phone fixed until tomorrow. They replaced the battery within ten minutes. Thanks for the great service!
They called me right after I placed the order to let me know status. Called the next day when the product was in. Helped me carry to my vehicle. Great customer service.
The young man who helped me was extremely courteous and knowledgeable. Being able to setup an appointment online allowed me to fit the work into my schedule.
Reasonable pricing. Great service. A win-win!
So many batteries here! They fixed my glass on my PHONE, They had batteries for my old WATCH and they INSTALL it all there. Its GREAT!! Everytime I need a battery I come here because they are fully stocked, friendly and knowledgeable. I cant imagine going anywhere else.
Previous to the online purchase I called with questions. The girl that answered the phone was very pleasant and knowledgeable. She answered all my questions. They had what I needed, the price was good, it was ready fast for pickup.
Always knowledgeable, helpful and friendly!!! Bulbs and Batteries is the best!
Price was exactly as advertised on the web, battery I needed for my cell phone was in stock, and was installed the same day! These folks are life-savers!!
I was able to make my appointment on line and received a ten dollar coupon for doing so. Chris was very helpful, I had a 9:00 appointment time and dropped the phone off. I had a call in under an hour saying it was ready to go. I am a first time customer and was most impressed by the service I received.
Great service and knowledgeable. Very helpful went the extra mile. They didnt want to sell me anything I did not need.
This is the second time Ive had a phone repaired here, and both times they were prompt, efficient, got the job done well and earlier than promised. The prices are good too.
Quality service reasonable prices.Made up a battery pack for led exit sign w hich nobody carries.
Service, and range of products. Plus knowledgeable staff.
Fast service at a good price
There staff was great and they had my phone fixed in a short timeframe
Cant say enough good things about this company. The staff went over and above. They are extremely knowledgable. Great price and friendly.
Employees knowledgeable and help full, they do not try to up sell its great.
Great customer service. Had a car battery fail under warranty. They tried an overnight charge, it failed the load test and they gave me a replacement, no hassle
Battery replacement on S8 was fast and phone works great again!
Great service I brought the battery out to the car for me
A quick and easy replacement for a watch battery
Excellent professional service. Everything clearly explained. Very reasonable prices. Courteous and friendly staff. All good!
Always has what I need. Friendly and helpful staff.
I am disabled and my scooter needs 2 large 12 V batteries. Years ago I purchased them from Charrons medical company and they told me now that the 2 large 12 V batteries would be priced at $250 but I was able to purchase them at Batteries plus at only $156.58 and they worked beautifully :-)
I ordered the wrong battery on line. When I got to the store, the employee pointed out I was buying the wrong battery and got the correct one. He really knew what he was doing !!? Thank u
They had what I needed but they charged me a fee to dispose of my old battery. I did not have an old battery. Not sure if this some state law or just a bad corporate policy.
Got my car battery replaced here. Very quick and friendly customer service. Battery was ready by the time I reached the store and free battery installation was done with in 10 minutes.
Good place to go if you need a battery changed .
Love this store. Great service.
It was really easy to speak with a customer service agent to find the right battery from my hybrid electric car, and the curb-side pickup at the store was safe and easy.
Took my Samsung S6 cell to them to replace the factory battery. The person who is the manager or owner was not sure if they could do it seeing the body of the cell had a bend it in. He said the screen could break opening it. I asked how much a new screen was and was still cheaper then a new cell. I came back alittle sooner then he said and he just opened the Phone. I waited and wow glad i did, he took most of the bend out the new battery was in and nothing broke. Get work done by these guys!! Phone runs like new much faster on apps opening and phone keeps a charge. Use them u will be happy.
Fast friendly service. Professional and reliable experience.
Perfect business model. Efficient website for ordering with impressive in-stock inventory. In store p/u is sweet with great staff. Returning an order(my mistake) for an exchange was painless.
Always a great place to get things done
I have been a batteries Plus customer for about 20 years. Its where I go to pick up batteries for my personal use and my business.
Had batteries i needed for 5 different items love this place
Id give a 0 if I could. Told me my sons ipad screen was fixable over the phone, once in store told me it was unfixable and they didnt want the liability. I took it to NH iPhone repair in bedford. 1 hr later good as new. I would not recommend the staff or workmanship here.
Friendly service and fast. They did a great job replacing my cell screen in a timely manner and they were really attentive. They actually contacted me to let me know the store closing time then I could go earlier have my cell phone ready today (Sunday). Ill recommend this store to my family and friends.
Excellent service! Knowledgeable staff!
I needed my keyfob fixed. It cost only the price of tbe battery. And it only took 5 minutes. They did a great job.
Good price for car battery
Both Chris and Mark were fabulous! My husband was having trouble taking one of the batteries out of his truck so Chris went out and helped him! A+ service!! Thank you!
Having hearing issues and was having trouble understanding incoming calls. Not a technical person by any means. Technician spent time showing me how to increase incoming call volume at no charge. Extremely grateful
This place is awesome! Our card battery died . My husband jumped started the car and we brought it here and they installed it on site. This is awesome. It took the guy less than 15 minutes.
Helpful people.
Service was quick and friendly. I have no reason to believe the work was less than perfect (although I didnt actually see it done). The price was fair also. This was a battery replacement on an older Apple product that Apple wont repair any longer. Without Batteries Plus, Id have had to trash it.
Watch battery.fast service $$.
Replaced iPhone battery in 15 min.
Fast curbside service - excellent. I purchased online and was able to pick it up within 15 mins curbside.
Ordered a specific battery on their website, got a call that it was not in stock but could be ordered. I opted to have it ordered and I got a call like a week later that it was ready for pickup. I got immediete help when I walked in, I was leaving with my battery in minutes.
Excellent service from start to finish! I made an appointment online, dropped off the phone for screen repair & waited in the parking lot until done. The repairman (cmeattey) actually came out to let me know it was ready. He applied the $10 off coupon for me & I did not even ask him to! Quick & easy & I would recommend to anyone looking for screen repair or other supplies! Thank you 😊
The employees are very helpful. They do their job and do it well. Would never go anywhere else if I need a phone repair or obscure batteries I was totally impressed with their thoroughness. Great customer service.
Very helpful
Great service and price.
Fast curb side service with no contact
They asked me to install my own battery in car. No big deal, but I thought they would do it. Battery price was a little better than I found in other places but we will see if quality of battery is comparable. In light of COVID Im not sure using their tools was the wisest decision on my part. Who knows who used them before me and it is unlikely they are cleaned regularly, if at all. In short, they should have done the install as is their job.
Outstanding customer service. B+B ordered a replacement battery for my Droid Turbo in less than one day. Installed in less that 90 minutes. Phone is like new again. Appreciated the quick turn-around and professionalism of the B+B team. Thank you. Strong recommend.
Nice and helpful, reasonable prices. I got a new Duracell car battery for $105 -10% off for mentioning the online 10% discount.
They have all kinds of batterys, They know their stuff and are very friendly.
On my iPhone screen, you folks use cheap thinner low quality 3rd party replacement screens. The Touch ID/Home Button protrudes. Don’t waste you time or money here. Get an Apple screen from a certified dealer even though it costs more.
Kind and knowledgeable
EXCELLENT SERVICE!
Easy online selection of correct item. Easy purchase and payment. Fast and easy pickup of in stock item.
The staff were great! Very helpful. Purchased two batteries (car and generator) - the staff suggested an alternative for the generator battery that was functionally equivalent but slightly cheaper. Big thumbs-up.
Great customer service and expects on staff.
Very helpful. If they dont have what you need, they will order it.
Batteries Plus Bulbs consistently has what I need, with excellent quality and knowledgeable, professional and friendly service, at a reasonable price. As a result I can make the right fix quickly and get back to business. Thank you guys.
They had what I ordered online and offered me assistance getting the right light bulb for my needs. i know you do batteries, but i forgot you have bulbs of all types too.i went in for a thermometer battery. I left with the battery and a bulb I needed. Was wondering how I was going to get to the big box store for a light bulb too. I didnt realize you carry household bulbs too. Win Win for me and I felt safe the whole time.
Simple and easy to order n pick up and, since I ordered something I didnt need for a day, it made iteasy for me and them to get it all red-ta-go! Thanks...see ya soon!
Theyve got what I want. At a reasonable price. And they give help...Im 76 with serious neurological health problems, including the loss ofmanual dexterity to manipulate small parts.So I asked the cashier to pull the camera replacement battery from its package, install it into the camera, and turn the camera on, to confirm it works.The cashier did all that, with no hassle, and I left as a happy customer.
I use this store for watch batteries, unique batteries (alarm systems and UPS), as well as screen replacement and cell phone battery. The people are pleasant to work with, know their product, and do a good job. I recommend them highly.
Friendly, great service at a great price! Easy to set up a repair appointment for an iPad screen replacement online and I received $10 off just for doing that - a nice bonus!
One of the easiest and fastest place I ever experienced. Extremely clean and a friendly environment, despite this overrated pandemic time we are going through.
Zack was very helpful and friendly, he did a great job repairing my cell phone. I highly recommend this store for fast and affordable cell phone repair.
The two big basics got them the five stars -- great price and great service! Ordered a new battery for my wifes Nissan Versa, went to the store and they installed it within 10 of my arrival.
Picking up a new battery was extremely easy. I ordered online and pickup took less than 5 minutes. The associated also refunded the core deposit for the battery I brought in without my having to ask.
Anything you need for bulbs, flashlights or batteries they will have. The staff is welcoming and is very knowledable. I am a gadget guy and love walking through to see what is out there. Staff can test any battery you may have and if they dont have it they can research and help you out. Looking for a specialty bulb, start here.
Excellent staff and quality batteries.
Kudos to Nashua Battery Plus.I bought a deep cycle Duracell battery just over a year ago for my camperIn just over a year I could not charge it past 10.8 volts.Even though this battery only has a one year warranty the new manager Chris gave me a new battery free of charge.Much appreciated,Greg from Merrimack
The gentleman at the counter was pleasant and helpful. The store was clean appearing. There was social distancing cueing, which made me feel safe during the COVID-19 outbreak. I was in and out in less than 10 minutes and my key fab battery was good as new!
Easy online ordering of a specific (and unusual) battery, in-stock locally and helpful in-store staff.
Stopped in to get some phone batteries. They had what I needed. I would recomend them
Great service today! Friendly and helpful, you have a guarantee that you stand behind! I am eager to tell everyone I know about your great service.
Courteous staff and very helpful in my search for a replacement energy-efficient lamp.
Although the web sites selection of battery was wrong. Customer service was excellent and they extended the online discount.
You guys know your stuff, you are very helpful and customer focused. I had some problems with a device and you figured it out and remedied it. great service
Went in and was greeted by the staff and they asked questions and got us what we were looking for and made sure that we were all set! Very friendly and helpful!
Outstanding! Needed a replacement car battery on very short notice, called the store just an hour or so before closing time and they told me to hurry over. The customer rep went out into the cold, dark night and replaced my battery in about 10 minutes. This store really understands customer service!
Staff was informative, courteous and helpful. Got my 2010 Harley battery there.Reasonably priced too.