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AutoZone Auto Parts
313 Amherst St, Nashua, NH 03063, United States
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AutoZone Auto Parts
Comments
As
Review №1

Staff were not welcoming or helpful. They treated me like I was bothering them after I waited to be checked out as they just talked amongst themselves. Bad customer service.

Ch
Review №2

Very helpful got it right had lost my keys under the hood somehow they even came out tried to help me find them you just to say I was there for about two and a half hours looking through my entire car and every inch of the engine and under the hood and Ill be darned if I dont call my friend who always finds everything theres a little Saint Anthonys prayer he found the keys in 5 minutes should have called him 3 hours before LOL AutoZone great place to be very friendly and very helpful

PR
Review №3

Phenomenal!! It was 6:15 on a Sunday, raining out and my belt shredded on my truck up the road a bit. I walked up and knocked on the window while Tommy was doing his closing procedures, thankfully, seeing that I was in distress he let me in to purchase a belt after hours. Not only completed the transaction with out trying to rush out to go home he then engaged in a friendly and personable conversation with me. Now thats Fing customer service. Thanks Tommy! -U-Haul worker

Al
Review №4

Super helpful and friendly staff. Helped me choose the right battery for my suv and quickly swapped out my old battery for the new one.

As
Review №5

Tommy was super quick and very helpful!

Al
Review №6

Staff was extremely friendly and helpful. My battery died in the parking lot, Tommy gave me a jump when AAA estimated it’d be a 2+ hr wait. I will be back for that new battery for sure!

Ni
Review №7

Great experience, battery replaced in less than ten minutes!

Me
Review №8

I usually come here and always have a great experience, but today I went in to get some frames for new plates, and the store was completely silent except for the sound of one employee eating chips. It was so distracting I had to leave empty handed

Pa
Review №9

Friendly and helpful staff. Purchased battery at great price. They installed it quickly. Great experience!

Ra
Review №10

Friendly staff and very knowledgeable! They had everything I needed along with a big selection!

Ca
Review №11

Have been trying to get money back for a core since the summer and they could never figure out the issue with the transaction and kept asking me to come back when they were not as busy. Went in yesterday (4th time) met with Steve. I asked if he would take a $10 coupon off the item I was buying with the store credit and he said of course for all the trouble be happy to do that. After he rang me up it was $10 higher which I pointed out. He took a very long time and then the register showed the original amount. He said, you are good to swipe. I then said it showed the original price and he responded yeah it wont be. I asked him how much it would be and he told me the same $10 higher price. I again told him that was incorrect and he seemed to get very irritated and went to another register. Took a while again then told me to go to the new register that had the correct price. Wont be going back there. If you do I suggest making sure you keep your original receipts and check the price on the register screen.Update: Was given the wrong part by Steve. Went back the next day he was completely rude and unprofessional. Ended up going to a different AZ to get the return done and correct item. Stay away from this location!

Ke
Review №12

Always very helpful and pleasant when I do business there.

Ma
Review №13

The seller at AutoZone was very knowledgeable very helpful even take time to look for the part that I really need where I did not have no idea of it thank you AutoZone A+ on my book

Da
Review №14

I always shop for auto parts at this AutoZone location. The staff is knowledgeable and friendly and even though today was busy in the store they took a few moments to help me install my battery in the parking lot. Great punch they have my business

An
Review №15

I went there a couple days ago because I need my windshield wiper replacement. Rich and Katie were at the store. They have the best customer service. Very friendly and helpful. Rich was helping another lady replaced her windshield wipers when I went into the store. I asked him to help me as well after he finished helping another customer. AutoZone is lucky to have such employees with great service mind. Keep it up Rich and Katie.

Ma
Review №16

This is a good brand for DIYs. Upon entry theres usually someone asking immediately to help you find things. Secondly, I understand they will help you read engine error codes and describe likely causes. Lastly they will loan tools to you, if you put down a returnable deposit.

Te
Review №17

None of the employees were wearing their masks. The old man working there should have been setting a better example for the lad.

Br
Review №18

Employee not wearing mask

Ne
Review №19

4.5 to be perfectly honest. The customer service was impeccable. Ill be going back and Ill ask gentleman that assisted me if its ok to reference his name here. Helpful, professional and dedicated. I just want to make it clear that I went on Tuesday night at like 7:45 pm (they close at 8pm) and they were courteous, patient and professional. Went to have my check engine light checked out, plus purchased wiper blades cause I needed them. It was a pleasant shopping experience.....

航航
Review №20

Very friendly store. Parts sales manager Rich is very helpful. He installed battery for me with great detail and explained things very patiently. Very nice person!

Ca
Review №21

Reasonable on prices

Ni
Review №22

Rich is one of the managers here. Hes very personable and helpful. Hes efficient and makes sure you have what you need to get the job done!

De
Review №23

Excellent service Excellent Associates if I couldnt find it their right there to find it

Wi
Review №24

Quality Parts for your ride Too !!!

Eu
Review №25

I went in to fix a broken blinker and found out that replacing lights is not a service they provide but Mark was so kind that he helped me anyways. He did a great job with a very positive attitude. He made my day so I want to thank him again with this review.

Ch
Review №26

Staff was really helpful at resolving issue with wipers for a 2018 Subaru impresa. Subarus notoriously have issues with wiper blades not fitting correctly. They help me resolve it much appreciated

Na
Review №27

Purchased a battery. Parts sales manager Rich was polite, helpful and efficient in locating, selling and installing the battery. Thank you.

Sh
Review №28

I went into Auto zone on Amherst St in Nashua a gentleman named Rich ask if needed help I told him sure I needed a head light for my truck he was a great help little confused but he got me what I needed np thanx Rich for the helpBtw what was saidDont ever be sorry for anything u didnt say or do thats a word to the wise u live and learn everyday thanx again

FR
Review №29

Manager had attitude towards another customer. Almost started a fist fight. Need new manager here

To
Review №30

Its a nice store with a good location and stock, but beware their return policies. I bought a Duralast motorcycle battery that completely failed after 88 days in use. Never run down, never abused, just failed.When I went back to the store a few days later to get a replacement, I found that their warranty on batteries is only 90 days (why?), and I had missed it by a day or two. Not only that, their system is set up to delete all records of your purchase after the warranty expires.So all youll hear from the manager after their very short warranty period is up is Theres nothing I can do.Thanks Autozone. This is why I buy everything from Amazon now. Theyve never given me any grief over a legitimate return situation.

Ch
Review №31

Bought a battery from a very grumpy guy. Not much help in all. Will never go to Auto Zone again..

MR
Review №32

Rich the sales parts manager was very helpful in helping me to find the right paint for my vehicle thanks

Ma
Review №33

Their service was excellent polite Store was clean

Le
Review №34

Rich the parts sales manager was very helpful during my visit today. His customer service went above and beyond my expectations and I will surely be back in the future.

Or
Review №35

The parts sales manager, Rich, is a super nice guy. Very helpful.

He
Review №36

Thanks to the gentleman named Will, I got all I needed.

Jo
Review №37

Really nice knowledgeable guys who care about your experience. Also shout-out to Rich who is amazing every time!

Ca
Review №38

I was attended by Rich, excellent service, very attentive, helped me a lot. congratulations to the autozone for the excellent team.

Ev
Review №39

They took there time to help me replace a bulb.

Mi
Review №40

Thank You Rich for helping me find the parts I needed

Ke
Review №41

They always seem to have what I need. The store is very well maintained, and the staff is knowledgeable and attentive. Rich always seems to be there with the answers.

Tr
Review №42

Sales manager Rich was very knowledgeable and courteous.

Pa
Review №43

Really good place and nice service! Will be there again for sure!

Ma
Review №44

My battery was dying. I managed to boost my car and get to the nearest AutoZone. My battery ended up dying in the parking lot. Rick managed to help me and went above and beyond of what you expect from a customer service representative. I could not appreciate it more everything he did. He was empathetic and also informative through the whole process. Thanks, Rick!

Us
Review №45

Dan F provided wonderful customer service to me today! I went in for wiper fluid and he explained the different types to me and then was kind enough to show me how to change it in my car! He went above and beyond. Thank you Dan and auto zone!

Da
Review №46

Fantastic customer service. I needed a new battery, and their staff was friendly and professional. I highly recommend this location.

ul
Review №47

Always find want I need with reasonable prices.

Aa
Review №48

Ive had a mostly positive experience here. Only exception being a long wait at checkout because the sole employee was stocking shelves and not paying attention. Prices and selection are good, employees are knowledgeable.

Ki
Review №49

Rick was not only helpful to me with my various reasons for initially going in, he was also very patient and courteous while I asked many questions & then some more because of my lack for knowledge of anything that involves my obnoxiously aggravating 2006 Lexus Rx400h. He took his time to help me thoroughly so I knew what I needed and what options I had including suggestions on where I might get a part which was redonkulously out of my price range. Thank you again Rick!!👍☺👍

Ma
Review №50

Rich helped me with buying the right wipah blades for my 2016 Jetta. I will come back to buy more cah pahts.

Ti
Review №51

One of the worker didnt let me finish my sentence and wouldnt come help me find the product. Only reason why I didnt just walk out after the laziness attitude was because I needed what I came for.

Ap
Review №52

AutoZone is conveniently Located right off Amherst Street in a busy area near malls this auto parts store has excellent helpful and knowledgeable staff that will assist you in what oils, fluids, car cleaners polishes and waxes, car batteries, fuses, bulbs etc. AutoZone carries a wide selection of parts for keeping your car going! In essence AutoZone is the pharmacy for your vehicles! This location is extremely clean and shopper friendly this location has ample parking and is wheelchair accessible!

Ro
Review №53

Decent place to get car parts locally. But watch out for the tools. They are often of inferior quality. Ive broken a few torx bit drivers and an impact driver from here. Staff was helpful and didnt give me any problems with the return but Id stay away from buying tools here.

dj
Review №54

The Sales Manager Rich was super helpful! Thank you!

Ja
Review №55

This is my first time stopping in at this particular location, but it was convenient for where I was heading. Its a bit confusing going into the parking lot the first time since its a divided highway. Its a pretty nice place to stop for odds and ends if Im in Nashua. I ran into an old friend from high school too, so all in all Id say it was a good trip

St
Review №56

Great location, excellent selection of parts & friendly store personnel.

Na
Review №57

Came in to get prices on battery that was dying only to have the battery die in their parking lot. Customer service rep Dan went ABOVE and beyond two fold in getting my new battery installed in the coldest night of the year. My battery connectors were corroded to the point had to put new ones in and Dan spent at least 30 minutes out in the cold to get me safely out if there. Afterword i offered him a tip that he graciously declined. Salt of the earth guy if there ever was one. Told his boss he should be proud but also wanted to put this on goigle for others to see.Great stuff

De
Review №58

Staff was friendly and wlling to answer my questions. Prices are reasonable. Large variety of parts and products for most car models.

d0
Review №59

Great and friendly employees and an exceptionally clean and organized store. Well done!

St
Review №60

A good AutoZone with friendly and knowledgeable employees. The store is also clean and well organized.

Se
Review №61

Stopped in on Sunday afternoon to pick up an item. Only one worker appeared to be in the store. She was on the phone with a customer. Went up to the counter where she was standing. She did not even look up and make eye contact. A few more people got in line behind me, and she still did not even acknowledge our presence. After a few minutes I threw the item on the counter and walked out. Went down the street to Pep Boys. The item was $1 more, but I got excellent service, so it was worth it. No more AutoZone for me.

As
Review №62

Staff was very helpful and knowledgeable. I had a pin fall off my fender and they were able to not only find me a replacement, but loan me the screwdriver to install it in their parking lot!

ON
Review №63

Had everything I needed..They were very helpful, and didnt get the rushed out feeling Ive got at other places..They also have rent a tool for people who just needed it for one job..Great

Ma
Review №64

They are always welcoming, and professional. They helped me find a battery and replaced it for me.

Ca
Review №65

I needed a battery. They had it. They installed it for me and I was on my way! Great job!

Me
Review №66

I didnt visit here

St
Review №67

Reasonably helpful staff. They had what I needed in stock at a reasonable price.

Ti
Review №68

Always a very clean store. They have a decent amount of specialized parts there and theyre regular (off the shelf) items are always well stocked.

Ch
Review №69

The workers know more what they do than a lot of other part stores, the parts are good, good selection of accessarys too.

Wa
Review №70

Great service. Friendly customer service personnel

Ti
Review №71

Open an hour later than the rest of the parts stores and well stocked.

Em
Review №72

First time there, but very impressed.

Ov
Review №73

Not helpful at all

Da
Review №74

Very helpful staff with the best prices for what I needed

Jo
Review №75

Tested my battery and alternator. Very helpful.

Se
Review №76

Great for quick stops and emergency part runs

ge
Review №77

Love it always a great selection of stuff in this store

Ke
Review №78

Always helpful and courteous.

as
Review №79

Thay doing very well

St
Review №80

Exceptional customer service and advice.

Pa
Review №81

Great experience

Cr
Review №82

Nice friendly and helpful staff

Mi
Review №83

This is a satellite store, which is too bad. The service here is much better than the hub store.

An
Review №84

Anthony was extremely helpful and courteous

Cl
Review №85

Service was so.good.

ga
Review №86

They are always very helpful

Na
Review №87

Always find what I need

Ed
Review №88

Auto parts store whats not to like

Ke
Review №89

Great advice as always

Ro
Review №90

Great auto parts

Da
Review №91

These guys really go above and beyond sometimes...

Al
Review №92

Worst part store in Nashua

Ma
Review №93

I usually have a good experience here, but today they seemed severely undermanned and I was unable to find what I needed either in-store or online.

Pe
Review №94

No good service every worker was too busy on phone to help me.

Mi
Review №95

Tire gauge needed.v

La
Review №96

Very helpful

Ro
Review №97

Great service

Fr
Review №98

Ordered products online, it was a breeze to pickup

Ma
Review №99

Parts store, had what I needed

Na
Review №100

Great help

Information
23 Photos
100 Comments
4.4 Rating
  • Address:313 Amherst St, Nashua, NH 03063, United States
  • Site:https://autozone.com/locations/nh/nashua/313-amherst-st.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A3746&y_source=1_MjQ2NzYzNC03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 603-594-4512
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:9AM–6PM
  • Tuesday:7:30AM–8PM
  • Wednesday:7:30AM–8PM
  • Thursday:7:30AM–8PM
  • Friday:7:30AM–8PM
  • Saturday:7:30AM–8PM
  • Sunday:7:30AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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