Terrible customer serviceThe worstDo yourself a favor and go across town to the one on the DW for a better experience. After visiting this store I’m considering changing our service provider.
Amazing help from both Jasons. I got the new iPhone 13 in pink same day, the workers were all so funny and helped me out a bunch. enjoyed the whole experience!
I agree with all the other great reviews!This has been my go to store for years! The employees are excellent to work with - so helpful, polite, and professional.I have a drive to get here, but I happily do it knowing I will leave with the help and service I came in for. Thank you!
Best phone store around, top notch customer service and great product. Also the cleanest store Ive ever been in.
This has been my go to spot for anything related to my cell phone for the last 15 years. The owner is not only a nice guy, he’s an honest guy and he won’t drag you around in circles like a lot of the big stores. He cares about his customers. His staff are also very good. They’ve answered many of my questions and solved any issues I’ve run into. They’re a great group of guys who know their stuff!! I won’t ever go anywhere else.
Great service! Drive out of your way to go to this Verizon store. There is plenty of parking in the back of the building. The staff was easy to access, super professional and on top of their game.
Great staff made my experience switching over to Verizon very quick and easy.
Extremely helpful and friendly! Highly recommend I wont go anywhere else.
I got my phone here a year ago and when my wife needed one a month ago I wouldnt go anywhere else! Im only writing a review now because I was copying down the address for my folks because they want to go get phones there now. Best place around, privately owned so no corporate BS! Fair prices, didnt charge me to transfer data since I ordered through them.
I am so glad I took the time to come here. This location was worth the extra drive and would recommend if you need a cell phone you come here.
Exceptional customer service. I have been going here for 10 years. All employees and owner go above and beyond for their customers. Literally have catered to ANY phone need I have encountered over the past ten years.
Extraordinary service! Exceeded our expectations! Christian was extremely helpful and patient! We recommend him and the store very highly!! We will never go anywhere else!!
I can see why this place has such great reviews. Tim was there with a nice young man that was training and they were both incredibly helpful and informative. Would absolutely recommend to anyone looking for top quality service
Very clean and nice store. We were helped by Leon and he was so nice and informative. Definitely recommend asking for him if you go in the store.
If you need anything just look for Tim! He was incredible and very caring about giving the best with the best prices! The place is so clean and the service amazing 👌🏻
I went to the store this AM for help to resolve a problem and received extremely polite, helpful and knowledgeable assistance which resolved the problem. A sincere thank you to the two gentlemen who helped me.
I have used a number of the Verizon stores (direct Verizon stores and authorized retailers) and this store has been my favorite by far. They are very helpful, patient, and accommodating. They have a 4.9 rating for a reason.
Jason was fantastic. Spent a lot of time transferring data and making my life a lot easier. Will definitely go back and I highly recommend this store if you are in need of a phone!!!!!
Well worth the extra drive.
Great people thy bend over backwards to help you very knowledgeable
All three men behind the desk were helpful and spent as much time as we needed to make up our minds. They answered all our questions and went over more than 20 options. In the end, because Apple did not make the model we wanted, we went with a used phone. They were gracious and gave us as much support as if we bought the top of the line.
This is the only Verizon store I will ever go to because the staff will go above and beyond to make sure you get what you need and are satisfied with the service and devices. I have never had a bad experience here. Jason is super helpful and will get you the best deal and I always leave happy. I will never go to any other Verizon store and I recommend you do the same!! Exceptional customer service!
Verizon very bad in new hampshire
Christian and the staff here were awesome to help me with my phone issues!! They are great to deal with!!!
The staff here are so amazing and so kind and go above and beyond to make sure you are taken care of . I’ve been a Verizon customer for as long as I can remember and have never had any complaints ! Thank you Verizon but a even bigger thank you to the guys at the Main Street location, they are beyond what customer service entails !
Went to this Verizon location and a real nice salesman named Tim went above and beyond to help me with my Verizon account, all while answering calls. This place is never to busy and the staff there are very helpful.. The manger at Verizon should take notice on how good his salesman Tim is, he is very polite and knowledgeable.
Tried to call for just simple information and it’s like it’s a problem for them to answer any Simples questions.“Go online is all I kept hearing”
Great location. Easy 2 access and not the waiting time/lines of larger stores. Staff honest & of course knowledgeable, not 2 b a number like at the deli, super!
The service here is utterly fantastic. Helped me set up mine and my little brothers phone, no problems what so ever. In and out quickly which you cant get at any other Verizon store.
I like this store a lot better then the bigger ones. Friendly employees and hardly ever have to wait when we go in there.
Absolutely happy.
I dont ever write reviews, but this place, with these reps, deserves justice. If you want good service, with people who know what they are talking about and are willing to help get the best for you, then go here. Jason and Matt were hands down the best. There is a reason this place has good reviews. Believe me, you wont be disappointed.
Excellent customer service and clear to the point. Thank you Christian for your excellent service! 👍🏼🍀👌
Excellent customer service! They look out for your best interest and your benefit. I was able to get help with how to work my phone in a timely manner and they were very patient!
I got a sub.
The Best Verizon Store in Nashua the service is great.
This is by far the best Verizon store I have ever been to. The staff is extremely helpful and pleasant. If you are looking for a new phone or an upgrade, start here. They really know the equipment and plans.
Such a helpful bunch of gentleman. They made every aspect of buying a new phone extremely easy.
Didnt like the experience
Best kept secret. Great Service, helpful friendly staff and always very polite.
They are very helpful love their service.
Very satisfied with my recent service from Jay and his team! I unfortunately had to return my note 7 due to the recall right before my vacation! They were able to get an iphone 7 plus within days, just in time for me to go on my trip! I will recommend anyone to them because I know they will do what they can to take care and satisfy their customers! A+++ for friendliness as well!
They were pretty helpful but always in a sales mode trying to sell you something
Super amazing personal one one one help! Jason took the time to answer ALL of my million questions and offer multiple options! Im leaving one happy customer with a new iPhone 7! Thanks Jason!
It was good
I truly LOVE this store/facility. The people are so awesome and always work with you to get the BEST phone at the best price. They go ABOVE & BEYOND for their customers. I will never go anywhere else for my mobile service.
Very helpful...both Jay and Matt fixed our issues and got us back to work.
We received a friendly greeting upon entering the store from one employee. Quickly after we were helped by Jason who was just as friendly. Not only did he have all the answers to my questions; they seemed genuine and honest. I didnt feel like I was at a used car lot if you know what I mean. I really appreciated not being sold every deal/extra/insurance that I was expected to be thrown my way. After upgrading our phones Jason took the time to make sure everything transferred from the old phones and they were working properly. Going that extra mile really put the cherry on top
The guys here were absolutely amazing. It was well worth the extra drive. I will refer everyone I know to this location.
Great service from the gentlemen there today. Informative, friendly and I was in and out with my new phone within less than an hour. I would highly recommend.
HIGHLY recommend this store for all your Verizon phone needs! Jay and his team have taken amazing care of me and my whole family for years now and I’m so appreciative of their help and guidance! I live in va now and still go through them whenever i need anything! Check them out! You won’t be dissapointed
The associate Brandon was phenomenal. Very helpful, moved quick, and great overall customer service. I really enjoyed my experience.
Absolutely terrible. Paid $35 for what I was told was a Turbocharger. Not only was it not a Turbocharger, but the metal was bent on the charger so I would have to wiggle it to get it to be recognized in my phone. I went to return it a week later and they accused me of breaking it and would not take it back. I am disgusted that they would sell me junk and say it was my fault that it doesnt work and then refuse me a refund. I will never go here ever again.
They were very helpful
Great staff. Fixed my problem.
Couldnt be any more pleased.
I was switching over to a Verizon plan and getting a new phone, the guy that helped me was great, and super friendly. He explained everything to me and when I was a bit confused he broke it all down for me.
Customer service here is amazing. Guy spent an hour moving all my stuff over.
What a honest group of gentleman here.
Such a wonderful bunch of gentlemen.
What a great experience. Very happy purchasing my new phone here.
Great bunch of guys work here who are always willing to help out no matter what.
Wonderful, helpful, knowledgeable staff. I would highly recommend this location.
The guys here helped me when my older iPhone crashed. They went way above and beyond to help me figure out my apple id and transfer all of my data.
This place is amazing. Anytime that I have been in a pinch the guys here always help me out.
I highly recommend this location. My old phone died suddenly and I walked in 10 minutes before they were closing. Matt was very attentive, knowledgeable and didnt seem to mind keeping the store open for the time it took to set me up with a new Samsung S6. I was so impressed with the service and courtesy that I told my wife and daughter who both went and upgradeded their phones with them as well. Dont hesitate to use them.
Good store, tidy and clean, I experienced great service from Jason B. This is the only verizon store I go to
Not sure why this was a negative review, your store is tbe best I wont go anywhere else.
Great service. Staff is knowledgeable and well mannered. Id rather this place versus a Verizon Corporate store.
Amazing customer service! Assistant Manager, Tim, was fantastic!!
Jason and his staff were absolutely amazing.
Went out of the way to correct an issue I had at another location.
This week I found myself in a sad and horrifying situation...the screen of my beloved phone of two years broke and I knew Id have to go to Verizon to get a new one. I accepted that I would have to face the treachery of the Pheasant Lane Mall Verizon and did a search for their hours before leaving work. Thats when I saw reviews for this location and read the legend of an employee named Timothy and decided to give this location a shot.I didnt even know this store existed but apparently its been there quite some time (there is also a parking lot around back btw, A+++++ for a Main Street location). Imagine my delight when I walked in and scanned the nametag of the friendly employee who greeted me and saw that I was lucky enough to meet Tim, the legend, in person.Tim was helpful, friendly, and considered my input when he was helping me pick out a new phone. He listened to what I had to say and gave really helpful suggestions. We also had great conversation during the whole checkout process. And lots of laughs. Its kind of weird but Ive been thinking about the whole experience for days and have told everyone who cared to listen how nice it was. Its refreshing to have such a good experience at a Verizon store.Ill never go to any other Verizon store again and highly recommend this place. If the owner of this location is reading this, Tim deserves major props. He is destined for greatness so enjoy him while you can.Aaaand I love love love my new phone.Thank you.
Christian was extremely helpful with my tablet purchase. This place is my #1 choice for Verizon support.
Very helpful set up phones and helped with trade in.
A great place to buy a phone.
They were very helpful but when we were there the system crashed.
Unfortunately they could not help.
The workers are really quick to help
Got what I needed. Usually helpful staff.
They are great at what they do but are very reluctant to help you with your prepaid phone.
Very helpful and knowledgeable.
The staff was very helpful setting up and teaching me how to use my first android.
Its verizon usually a slight wait but all in all great service.
Best Cellular Store around.
My sales rep who assisted me in upgrading to a new device was amazing. No wait, friendly staff, would recommend to anyone who is looking into getting a new cell phone.
My first smart device purchase and not 1 issue at all.
Such a helpful group of guys.
I love my new phone and service. I have purchased many phones over the years and the service I get is spectacular.
Great team! Tim was fantastic!
They give prompt, professional service. Its a pleasure to go into their store.
Purchased my first iPhone and the staff was very patient and helpful.
The staff went above and beyond to make me a happy customer.
I have always had a wonderful time here.
Always ready to answer questions!!
Very helpful staff😊
Have been coming here for 10 years. I have always had nothing but the best service when I visit them.....
Great people great service. Jason was a big help!
Always a wonderful experience here.
The guys go out of their way to help you