I called this store pharmacy to check if one medication was available but a guy in the pharmacy who spoke to me transferred to the store without informing I was being transferred to the store, the woman at the store said hold on let me check and transferred to the same guy back again and hung up on me without any help like playing a tag game. I was so shocked with the unprofessional attitude of the staffs of this stores, very rude.

Don’t get a covid test here. My child was out of school for 4 days and i had to stay out of work because we were waiting on results, turns out they never even sent his test out !

I went in to get some allergy medicine. Went up to the pharmacy to get it. There was one lady loudly complaining about all kinds of things. The girl that helped me was rude. She asked me what can I get for you? Wish I had gotten their names. The one that was complaining went to the window to help someone. She was rude to her asking her to move closer to the window. That she couldnt help her from the far right lane. The starting saying loudly do you go to mc donalds drive thru and pull to the far right lane when the left one is open? And kept complaining as she walked away. I only went in there cus its right across the street from where I work. If people cant handle their job anymore. There are hundreds of them out there. Go find a new one! I will not be going back there. I would rather drive down the street to Walgreens.

The staff here have been nice and helpful every time I have had a question about a product.

The staff is always pleasant and very helpful!I enjoy shopping there!

Jackie is exceptional and her entire staff works very hard for their customers. Best run Rite Aid I’ve been to.

I’ve been going to this store on Main St. For many year’s. Just encountered the rudest girl ever, Kristine I think? She was rude, short and hung up in my face. She has done this before. Rethinking my pharmacy choice.

Love the store, light and bright and all personnel are very friendly. Great sales too.Updated my review per pharmacy. After waiting for more then an hour to pick a prescription waiting for me, the price they wanted was not the same as on my phone. I use GoodRX for my pain pills. The pharmacy insisted it was just over $30. My phone said $18, then $23, which is what i usually pay.Since I was not the only car who waited in line, I paid it.Future Prescriptions will be picked up inside (though it will hurt to walk in), so if needed will be able to call GoodRX, which they recommend.

Pharmacy staff is very rude and impatient, called to ask for my daughters prescription and got very rude attitudes from the young staff members.

Helpful, knowledgeable, great staff. The store is always spotless and organized with the isles clearly marked

Great customer service. The store is like brand-new inside! Great displays organized really well & lots more space. Its really clean its a thing 🧐

Jodie is wonderful!!! Always helpful and the most knowledgeable. She rocks!

If you go to Walgreens you find yourself Angry . every time Go to Rite Aid go to Rite Aid they treat you rightperiod so go to Rite Aid because they had 10 times nicer in a lot better to deal with

Snobs on organized and unprofessional and never on time

Ive been a longtime customer here. I have seen many managers and employees come and go.well you finally got it right you have Jackie up front..and Allison in the pharmacy best two choices i have seen in a longtime. Now if you would only open 24hrs we be totally on top

Amazing customer service always provided with a smile!

I bought some pain patches for my back for $5.49 or $5.79, cant remember which, and when I got home I realized you put them on your clothing not your skin. Since I was going to wear them while I worked I had to get the ones that go on the skin so I took them back. I did not have a receipt but I was going to exchange for what I needed so I didnt see a problem. Imagine my shock when I was only given $3.14 cents back. Because i didnt have a receipt!!! Is this even legal??? i will be contacting the Better Business Bureau immediately. Just like a previous post, Rite Aid is right near my home and i walk everywhere, but i will be going elsewhere now. This is NOT the first bad experience either.

Great!! Staff caring/wonderful, convienent location. Pharmacist so helpful in finding lowest prices/discounts/coupons for perscription meds - pet Rx were the BEST value. They have taken care of are whole family for many, many years.

Great customer service from the pharmacy manager! I’ll never go anywhere else!

Never coming here again, terrible customer service!!!!! The cashier did not how to do anything, the store NEVER has items in stock despite them being bogo free, the chubby women with black hair and glasses (management I think) was talking badly about one of the customers with another employee while there was carts and bins all over the aisle. The pharmacy is always a mess, I think one of the employees is on something and has been for a while now. The store manager always swears in front of customers! I used to come here every month to get my prescriptions but not anymore! Go to Amherst st or Hudson, dont waste your time here! CLEAN YOUR PARKING LOT! Disgusting!

Love this place been here for years good people

Yuo

I keep waiting for my medicine since the 12th at the pharmacy they tell me that the insurance does not cover it and I received a letter from the insurance telling me that I approved it then they tell me to call my doctor the doctor called them and they did not give me the medicine they would like me to Someone help me to know what happens because they have it with me and it is not the first time