This is the second time I have purchased a hot tub here. I was very pleased to find out my new house was in the delivery area. The staff is courteous and knowledgeable, and their service folks are fast and tech savvy. A great place all around.
I bought my bullfrog hot tub from Oasis Hot Tub and Spa a few years ago. Crew and sales people were outstanding. I would never go anywhere else.
My husband and I had a fantastic experience with Oasis Hot Tub & Spa when we purchased our tub. The facility was beautiful and the staff was friendly and informative. Their service was great and they were very responsive to any questions we had. When we needed to get a crack fixed on our tub and they came out immediately and fixed it for us, free of charge. We had searched around at a lot of other hot tub stores, and Oasis was by far our favorite. We found a great quality tub for a fair price. I would definitely recommend Oasis to anyone.
The best in New England for a reason! The service team is unmatched. I bought a hot tub a year ago and not moving to atlanta. Not only did these guys go above and beyond for me but they returned the same service to the client I sold my hot tub too. They have always been there when I had any questions post purchase and never seemed bothered. I think it would be foolish to purchase a hot tub any where else.
Great experience buying my first spa, working with Steve and the Oasis team
The staff was great to work with. This was our 2nd hot tub that we purchased from Oasis. All of their products are high quality at a reasonable price. The 1st hot tub lasted for over 20 years with continued use (even sold 1st hot tub for a great price before purchasing a new one). We are very happy with the service offered, staff was always prompt in delivering products and also servicing hot tub if needed. You can always find a great deal for a great product at Oasis.
I just got my hot tub delivered a month ago. The delivery and set up was quick and professional. Since then I needed themTo come back once because of my error adding the wrong amount of chemicals. They did no problem and were incredibly helpful getting my hotTub back on track. I would recommend them to everyone.
Had a great experience. Shopping was easy and all questions answered. Logistics caused by pandemic impacts were well handled. Set-up team was fast and thorough and was a great experience. I had several post-purchase questions, all of which were answered quickly and well. And now were in the spa most every day and very glad we did it.
We bought the Hot Spring Triumph, it was delivered during the winter and filling it was not possible until now. When filled the remote control went whacky and did not work. Oasis made a one day visit and replaced the remote. We took our first experience today and commend Oasis for their prompt service. Highly recommend!
Ordered our Bullfrog A8 at oasis and we could not be happier. Our salesman Tom was so patient and knowledgeable with all of our questions and concerns. Tom also kept in contact with us while our hot tub was in production to keep us up to date on its progress and shipping . We had shopped around before stopping at oasis and our experience at the other stores was less than favorable. So happy we went with oasis!
Best purchase we’ve made during Covid! This was our first experience buying a hot tub. It took multiple visits to Oasis to find the best tub for our big family. They had such a great selection in the showroom which helped us visualize and find the best tub, our salesperson Mary was great! We decided to with a huge bull frog tub and it was delivered and installed, during Covid, without a problem. We have been enjoying our tub daily, nightly and in between. Best purchase we’ve made all year - something the whole family can enjoy!Extra bonus - I get all of my hot tub supplies at the showroom and Mary is there to help me with any questions.
Our tub is almost 13 years old! For the few troubles weve had along the way, the service has kept us loyal and happy! Justin is the most professional, knowledgable and personable service tech known to man! He is an employee you want on your team for sure. My husband just tried to fix our most recent issue without success, and Justin came out with his huge smile and expert knowledge and saved us a world of frustration.
The guys from Oasis were AWESOME. The delivery was smooth and timely and so was the brief training. I had issues with the sound system and after calling Oasis they sent someone out the same day to resolve the issue. I totally enjoyed purchasing my hot spa from them and will recommend them to anyone.
Ordered a hot spring spa and they were super helpful. Quick professional delivery by Justin. Even post delivery check in from Mary. Service is great.
Have had a great experience buying from Oasis. Everyone I have spoken with has been extremely helpful. Had an early issue with the Hot Springs tub I bought that they were out to repair with a day of calling them. Expensive purchase and happy that I bought it locally from Oasis.
Awesome staff very attentive and answered all my questions. After leaving I was even more confident in my purchase. Looking forward to my new spa in 2021.
We bought the Bullfrog M7 from Oasis and the headrests broke literally on the first use. The cover came damaged and the tub cabinet is less than perfect. After notifying Oasis of these issues, we have received nothing but lip service. Now, many months later, more headrests have broken and aside from email promises from Oasis, we have received no service. Id recommend not using Oasis and avoid the Bullfrog, its overpriced and the cabinet, headrests, and cover are not of high quality.
As this was my first experience purchasing a hot tub, I was definitely in need of, and looking for a place that would educate me, make me feel comfortable, answer all of my questions, and make me feel like I was making an educated decision. The folks at Oasis, specifically Tom, certainly did all of that for me. Being in sales myself, I appreciate people that take the time to provide service that goes the extra mile. Every experience I have had with anyone from Oasis has been on point, very supportive, and extremely helpful.I strongly recommend Oasis to everyone. I shopped around other dealers in the area, and they didnt even come close to providing me the service I expected to get when making a major purchase like this.
Good people great to work with i injoy every time I go there
Very good company highly recommended.
My husband and I recently purchased a Hot Springs hot tub from Oasis. We stopped in the store to get an education on hot tubs. Tom was our salesman and he brought us around the store showing us what options were best for us. He was extremely helpful, knowledgeable and did not pressure us in any way. Based on price, quality and service we decided to buy it. A few weeks later we had it delivered and installed by John and the installation team. Everything went smoothly and we had the tub up and running that night. What really impressed us was about a week later the heating light on our tub was off. I called Oasis at noon and by 3:00 p.m. Justin was at our home diagnosing the problem. It wasnt the tub but an electrical circuit issue. Justin said that if my electrician needed any information or help hed be glad to talk him through resolving the issue. It was easily fixed and weve been enjoying our tub daily. We have had such a positive experience with Oasis that we would truly recommend Oasis to anyone thinking of getting a hot tub.
Very nice and knowledgeable sales associate, Tom. Havent bought anything but the store is very nice and their hot tubs are very nice.
We bought our hot-tub from them a few years ago and had a great experience. They are always helpful when we go in to get our chemicals.
I shopped two other competitors when I first moved into my house over a year ago and was not sold on a hot tub at the time. One of those companies never got back to me at all and their review shows it. I must say Oasis is the top rated Spa company in the area for a reason and I can clearly see the difference. I stopped by Oasis one day while I was getting my car serviced. I was impressed with the offering they had and knowledge of the salesman Steve who was able to answer all of questions and I never felt pressured to make a decision on the spot to purchase. I like that Oasis has a great range of hot tubs in terms of price so I was able to fit within my budget. I made several more trips back and Steve was very patient answering all of my questions and I decided to make the purchase for the Bullfrog. The hot tub was delivered yesterday and the delivery crew was just as friendly and knowledgeable as Steve taking the time to answer all my questions. The hot tub is great so far and I made the right decision as opposed to getting a pool which I would only be able use 3 months out of the year! If you are considering a hot tub or think they are too expensive shop Oasis!
Oasis is a professional group of folks that are interested in making your home the Oasis of Relaxation that it should be. I found them around 10 years ago after my first Hot Tub purchase went south due to the business that sold it not managing the service of the tub. This led to major frustration and ultimately led to the old tub not lasting as long as it should have. When a business doesnt service what they sell the consumer is left out in the cold and made to rely on contract workers that have no skin in the game. Oasis was helpful with their time many years ago on making my old tub adequate for use. They never pressured me to upgrade to a better working tub, they just treated me as if i was already a customer. When it came time for me to buy a new Therapeutic Hot Tub I returned to Oasis. The professionalism of everyone who works there is exemplary. From the test soak, to the install and then with the follow up, Oasis is a business that wants their customers to be happy, healthy and satisfied. I have been averaging a tub and a half per day since January and the Bullfrog Therapeutic Hot Tub has made a huge difference in my health and wellness. Thanks to the Crew at Oasis-You Guys Rock.
My husband and I bought our hot tub from Oasis in Nov 2017. Oasis was my last stop on my tour of hot tub dealers and I wish it would have been my first. Steve and the staff were very friendly and helpful throughout the entire process, making it smooth and painless. He took us around the showroom, explained our different options, the benefits for each spa and helped us make our decision.We decided on the Bullfrog A8D (slate surround, platinum surround, and midnight jetpacks) with 2 loungers (so we dont have to fight over who gets to recline) and Life Audio so we can listen to music via Bluetooth. The interchangeable JetPacks mean that we can have whichever jets in the seat of our choosing. You wont find another hot tub that is nearly as customizable. It also decreases the amount of potential leak points and is better insulated. We are in our hot tub at least twice per day. After just 3 days, my sleep has improved, my stress & anxiety have decreased, and my skin feels better in this New England winter (which I didnt expect!) I wish I would have gotten one sooner!If youre shopping around for a hot tub, stop and see the folks at Oasis. They can answer all of your questions and lay out all of your options and help you make a decision. I love hot tub life! Speaking of which, Im getting back in there now!
Over this past weekend my wife and I purchased a bullfrog A7L hot tub. We started this process back in February of researching hot tubs and this was our first and eventually only stop. The manager Steve was was amazing and we were impressed with his knowledge of the features of all their models, and answered all our questions. We spent over an hr in their display model tub customizing our jet packs for our bullfrog tub and he was more than accommodating to us as we went back in forth working out our customization. If you want a friendly, knowledgeable staff encounter and no pressure to buy environment I highly recommend this place.
Best company hands down! The customer service is amazing and they go above and beyond! Justin and his team are so professional and want all customers to be completely happy. Highly recommend if your looking for a hot tub visit oasis!!!! We LOVE our bullfrog tub!
Salesperson (Steve) was exceptionally knowledgeable and very patient. He answered all questions and thoroughly explained the improvements in technology from our old circa 2007 spa. Install team was incredible - very organized, clean, efficient, removed old tub and explained initial fill-up and chemical balancing. I highly recommend Oasis to anybody looking into spas of any size!
Purchased a hot tub from these guys. Very helpful knowledgeable and I must say honest. Not pushy and making you feel rushed. Ended up with a R6L . Delivery and set up crew were polite and helpful as well.
If you are looking for a hot tub, look no further. This is the place to do so. I had done a lot of research before we purchased ours. Of all the store’s we looked into, this is the one that stood out. They are very knowledgeable of all the products they sell. They will answer any questions you have. We are so happy with the hot tub!
Extremely helpful and great customer service. Only place ill go for hotspring stuff
Great sales guys and even better set up guys.I highly recommend Oasis for your hot tub.Best purchase we have made in years.
I have had a wonderful experience with Oasis. I made my initial contact with MARY in sales and she was extremely helpful sharing information on size, type and pros and cons. The install team was accommodating to our new construction and worked with my contractor to ensure a proper install site and location. The setup team came out and walked me through the spa, it’s operation and maintenance. As I said, so far it has been truly fantastic. My family has been enjoying it for a month now and we look forward to it continuing year round.
Oasis Hot Tub & Sauna was absolutely the most professional group I’ve dealt with during my years (3) of shopping for a new Hot Tub. Stephen was very helpful, patient, and extremely knowledgeable. He really made the whole buying process easy. I have already referred friends and will continue to do so. We purchased a 2017 Hot Spring Limelight Pulse and we couldn’t be happier
Purchased a Hot Springs spa from Oasis this past summer. They have great selection of tubs and we went with a Hot Springs Grande and could not be happier. Steve and the Oasis team are super knowledgeable and guided me through all the site prep options. Once the tub arrived the team was very professional and gave a good overview of the maintenance and cleaning. I have to say there’s not much required - we went with the salt option and it’s been minimal tweaks to water. I also commend the Oasis team as they are very good with “after purchase” support. My emails with questions and calls are always answered promptly. If you are looking for a hot tub go with Oasis.
Oasis is awesome with setup. They answer any questions you might have. They were great when we went in to test the hot tubs and choose which jets we wanted in our tub. A+++ for sure!!
Steve was great to deal with! We ended up with the Hot Springs Pulse which has been great for our family. The delivery was straight forward with no issues. The ease of use of the hot tub is outstanding. Not having a hot tub prior we were nervous of the maintenance, after receiving, this is no longer a concern. Oasis is a great place to go to get knowledge and even a better place to make your final purchase.
Our salesperson Mary was great and very knowledgeable! When the hot tub was delivered, Jason was so amazing helping me learn the chemicals and maintenance!!
We got our new Bullfrog Hot tub delivered today ! Supposed to be here at 8 am, showed up at 7:45 ! The crew was awesome, they took my old hot tub away, and had my new tub set up by 8:45 ! Oasis is the best ! You wont be disappointed. So glad we went to Oasis !
My husband and I had the very best experience with Oasis from the moment we walked in their doors until their crew left our house after installing our hot tub. Their customer service and professionalism are absolutely top of the line. We purchased a Hot Springs model that sits 4 and have been so happy with our decision. I would absolutely recommend Oasis Hot Tub & Sauna!!
Always has what I need. Friendly helpful staff.
Buying a hot tub was a big decision for me. I never owned a Hot Tub so I had some reservations. After much time into researching and exploring tubs, I was positive about two things:#1. The Hot Spring Spas Collection was THE ONE.#2. Oasis Hot Tub & Sauna was the best place to go.Tom Mason was great. He spent a lot of time educating me and I never felt pressured. The entire staff at Oasis Hot Tub & Sauna was professional and kind. I knew this was the right place for me.We love our Hot Spring. Its powerful and magical at the same time. Super easy to maintain. My kids love it and we share more quality time together under the stars. It is the best family money investment I ever spent. Thank you Tom and Oasis! - Crateau Family and our newest addition, Vanguard.
Oasis is truly phenomenal. After visiting several local shops it was clear that this was the place to do business with. The show room was amazing and the selection was wonderful. The most amazing aspect though was the staff. We had the opportunity to talk with several employees from owner to technician and it was clear how genuine and passionate they all were about the customer experience. The knowledgeable staff worked with my wife and I to understand our needs and were top notch throughout the entire process. There is no other place I would recommend after all of my local experiences. It was truly a seamless process and we couldnt be more happy with our tub selection and above all our dealer choice. Thank you Oasis!
We had our hot tub delivered today . The guys where awesome and early! That’s unheard of these days. They where very helpful and informative. Couldn’t of asked for a better experience. Very glad we went with oasis. We look forward to many nights relaxing in our new spa
I bought a Hot Spot hot tub in 1999 from Oasis. I have been enjoying it continually since that time. Anytime I had a question a simple phone call to the folks at Oasis resolved the issue. I easily order all my stuff from them through the mail. As an interior painter for 20 years I can tell you that I am in much better shape getting in to the hot tub every single day. I swear the world would be a more peaceful place if everyone would/could relax for a little while every day in a tub of hot water. My tub is the smallest they had at the time, comfortable for two people, perfect for me and my partner. Easy to maintain. If youre thinking about getting one dont wait. You wont regret it.
I called the number asked some questions. The girl was really nice to me. She called me right back. I met with some of the employees and they were really helpful and friendly .This business is awesome!!Definitely good service all around @!!
I just want to Thank Everyone at Oasis. You guys are fantastic. I absolutely love my hot tub. You are always very helpful with any questions. You show that you care about your customers. I wouldnt buy one anywhere else. So if anyone is looking for a hot tub, Oasis is your place. Thanks again
The folks who work there and helped me and my wife with the purchase of our hot tub were great and helpful. The delivery was easy and done in no time the delivery crew was great and helpful with the set up and explanation of the maintenance of the hot tub. I would recommend anyone looking for a hot tub check them out.
We had a giant hot tub (take the giant hot tub in your mind and make it more giant!) Taken from one area of a brick patio over to a new deck on other side of property. The used a crane service to accomplish it - the coordination between Oasis and the crane company was awesome! They arrived, knew exactly what to do and got it done - perfect job - thank you guys very much for this and all your continued great service!
I was having some issues with my new tub shutting down daily. Upon my first call Justin came over virtually immediately and he began investigating. He checked multiple items within the tub and determined it was external to the tub. He then went above and beyond to ensure the issue was resolved. Not only was he instrumental in resolving the issue but knowing that I had back surgery earlier in the day he even asked if he could assist me in getting anything else done around the house such as moving object etc. The amazing service provided by him and the wonderful staff at the store are truly examples what customer service should be .Thank You,Alex Stone
We couldnt be happier with the purchase of our first hot tub from Oasis. The entire staff was fantastic, from helping us find the right tub for my family and my budget, to an onsite evaluation of where to place it, first rate knowledge all the way. We are in it almost everyday, even in the winter in NH! A new hangout for my teenagers and their friends, and a quiet escape for me! Thanks Oasis!
Sales staff were professional, informative, courteous and low-pressure. After sale service was likewise professional and courteous. Our Hotspring Grandee tub was installed in June, on time and with attention to detail regarding tub placement and packaging material clean-up/removal. Overall, a great experience with Oasis, and we love the tub.
I was in the showroom with a friend on multiple occasions over a 1 year period, and the staff was always patient and answered all the questions i had. My wife and i always wanted a hot tub, and Oasis made the process painless and made us feel comfortable with their ability to service our needs after the purchase.
I bought my first tub from OASIS back in 2000 and was extremely happy with the support I received over the years from Rich, Tom and the entire crew. So when it was time to buy another tub it was an easy decision to buy again from OASIS. They just delivered my new HotSpring Flair Hot Tub and I couldnt be more happy and impressed. The install team of Jean, Jason and Brandon couldnt have been more helpful or professional in removing my old tub out and installing my new tub just the way I wanted it.... perfect. From the deep discounts they gave me for being a loyal and returning customer to the way all the crew made me feel about my purchase, there is no other place in New England where I would buy a hot tub. Thanks Guys!!!
I was referred to Oasis by a friend and his advice was spot on. Oasis is a quality organization that sells reliable and enjoyable products and backs them up with friendly service. As a new spa owner, this was the kind of first-time experience we needed!
Everyone at Oasis Hot Tub are fantastic. First off, when considering purchasing, they are VERY low-key; no pressure. We got to sample the hot tub in the showroom before we purchased. Steve was very helpful and knowledgeable and we are totally happy with our hottub and have been using it almost daily since we got it, 13 months ago. Service is great; I also buy all our supplies in the store. We have a Bullfrog model which seats 5 people. We also purchased a Big Green Egg grill and Seaside Casual outdoor furniture from Oasis. Their prices are very competitive and one reason we ended up purchasing everything for our new deck from Oasis is their friendly, relaxed, helpful atmosphere.
I purchased a Bullfrog A7 hot-tub from Oasis a couple years ago, and have been very happy with the product. It has been reliable and easy to maintain. Steve and the rest of the staff at Oasis are excellent to work with and are very courteous. I highly recommend buying a Bullfrog hot-tub from Oasis!
I visited Oasis in 2011 after researching for months and visiting other stores. From the first minutes we saw the experience there was different: no pushing sales, no downplaying of other products, just common sense and good advice. My site wasnt ready to accept a new hot tub until almost a year later, Steve from Oasis only sent a kind email asking if he could help. The contractor they recommended did a fabulous job, we went back to purchase and we were very pleased with the overall experience. Delivery was fantastic, very professional and they spent time with me to go over all the details of the hot tub and water maintenance. I went back to purchase some chemicals and talked with Steve again: his suggestions and tips were very helpful as usual, I never felt I was pressured to buy anything or that I couldnt spend more time there.As I said, I researched a lot of dealers and products and I was very pleased with what I found at Oasis Hot Tub and Sauna.
We had a great experience working with Oasis. Helped guide us to the best HotTub based on our situation and the install and delivery went as planned. No complaints - they came highly recommended and didnt disappoint.
Oasis saved our Christmas. We purchased a hot tub online with a less than reputable company. After months of being delayed and then being told it wouldnt arrive in time for Christmas, we started to scramble. We made the drive to Oasis to see what they had in stock and if they could help us. They were amazing!!! There was no pressure to buy anything - they showed us what was available and gave us some suggestions. We wound up buying a 2014 Grandee NXT and we LOVE it. They moved heaven and earth and were able to deliver it to us the following week - just in time for Christmas. Although we spent more than we had planned to with the online company, the customer service more than made up for it. When I spoke to Tom the first time, he even said, even if you dont buy from us - buy from a local company. Dont deal with online companies. Boy, was he right. I know that Oasis will be there to back up their product and help us with any problems we might have. We already have a Big Green Egg in our sights and will be heading back to see Tom and gang for that purchase.
I bought my hot tub from Oasis almost 18 years ago. I am still using the same tub almost every night, and I get my supplies from them still. Steve Lopez has been with them for a long time, almost ten years, and is extremely knowledgeable about all the products, and easy to work with. I would not hesitate to purchase my tub from Oasis.
UPDATE: After 2 years enjoying our hot tub, it began acting up and the remote control, plus docking station was not functioning as it should. I called the Oasis store, explained my problems and was referred to Justin in Service. Justin was very friendly, attentive to my needs and first offered me suggestions on how I might try to fix the issues myself to avoid a service call, but told me to call back if I could not fix it myself. Well, the issues with the tub not only continued, it appeared to get worse, so I called Justin back. He immediately diagnosed the problem and told me he knew just what was wrong. An appointment date was set for a service call and Justin arrived punctually with his partner Jason. The faulty parts were replaced in a short period of time, the necessary software for the system upgraded-downloaded and I could not be happier with the service I received. Justin made sure that he system was running perfect before he left and gave me the feeling that he actually cared about customers.My wife and I were considering buying a Hot Tub and before making our purchase did a lot of “research” and read several “reviews” of available products and providers. We narrowed our search down and decided on a Hot Springs “NXT Jetsetter” model, Tuscan Sun Shell color, with Mocha color cabinet. Several calls were made, as well as visits to various stores, but I was quite impressed after a phone call made to “OASIS Hot Tub & Sauna” in Nashua was received by a very friendly and knowledgeable sales representative (Tom M). We chatted for some time and he answered any questions I had and told me he actually had the model and color hot tub I wanted in stock on the showroom floor. My wife and I made the hour long trip from our residence to the store and were pleasantly pleased to see the tub we wanted in “real life” and you might say it was “love at first sight”. Tom stayed with us and was very helpful to answer any questions and explained our options without any pressure what so ever. After consulting with the owner, Steve, we were allowed and agreed to purchase the floor model as it was the tub we wanted and would not have to wait 4-6 more weeks to order another. Delivery was also set up and scheduled in a timely fashion by their coordinator, Jean who showed up with his crew on the date arranged and insured the tub was placed and set up with accessories. We could not be happier with our purchase and attention from the staff at Oasis Hot Tub & Sauna in Nashua, NH.
I feel better about my purchase from oasis spa.i had a issue but Steve resolved it. He made me feel like they REALLY do care about there customers. I would buy my spa care products from them. Thanks again steve.
Working with Tom and his team was a fabulous experience. Very helpful, very knowledgeable, and very flexible. We are hoping to get many, many years out of our new tub, but I already know where well be getting the next one from. Oasis all the way!
I called Oasis Hot Tub & Sauna for some assistance trying to locate a part for an existing sauna. Although they did not carry the particular part, they assisted me through the process and followed up to make sure we were all set. Steve was extremely helpful!Thanks Oasis and staff for all of your assistance.
Steve is the best salesman and was very helpful with every stage, from sales to follow up phone questions after the tub was set up. There was no hard selling, no up-selling, no pushy follow up calls after our first visit to see what our hot tub options were. We soaked in all the tubs they had in the showroom, learning all the features of the various tub models. It was a very relaxing shopping experience! Steve only tried to help us understand what the best products were based on our needs. We looked at other showrooms in the Boston Metro area and they did not come close to the excellent experience we had at Oasis. It was well worth the drive to NH from the metro west suburbs.Steves helpfulness alone would make me recommend Oasis to others and come back for chemicals, upgrades. He defines excellent customer service! The delivery crew was also great and they delivered the unit 4 weeks after we purchased it (exactly what we were told would happen). They had a hard time pushing the unit up our small hill, but we did it. My only regret is spending a few minutes together deciding which side to locate the cover and seating. We had the preconceived idea that we needed the panel door facing the house, but did not think too much about the seating views. Now that the unit is set up and running, in hindsite, we probably would have flipped the unit the other way to have the seats look the other way. The crew could have paused to ask this question, or even recommended a solution. They did ask which side we wanted the cover, but did not add their own ideas. They were very friendly, helpful, courteous, and fast.
They couldnt have been nicer or provided better customer service. When we first looked at hot tubs we werent quite ready to buy, and Tom very kindly kept us updated via email about sales and promotions. Thats what prompted us to return before their big sale in September ended, and we got a great deal! They had already made a visit to our house months before to advise on how to get the tub placed on the back deck, and what we needed to have done to reinforce the deck. So when that sale came, we were ready to buy it! Everything is great, and they are happy to receive phone call questions as we were getting used to how to check the balance on the new salt system--which is soo easy to maintain. Great company, and very nice, understanding staff!
Great place to to buy a hot tub. Their friendly and knowledgeable staff make you feel welcome and there’s no sales tactics or pressure to buy. We saw them first, shopped the competition and learned quickly that Oasis was the best choice in the area. Tom Masson handled our purchase and we highly recommend you talk to him first.
Very helpful staff. No high pressure sales. We are extremely happy with our Spa!
Excellent knowledge and service. This team is a class act. Definitely recommend purchasing and any required service or parts from Oasis Hot Tub.
We worked with Steve at Oasis during our process of research, trying out and buying our spa. We ended up with the Bullfrog R600 series. Oasis did a great job of giving us all the information and things to think about when buying a spa. We spent a half hour in their tub trying different jets out. Steve was very patient, answered all our questions and helped us with decisions. There was never any pressure. We checked around and I thought the Bullfrog product fit our needs the best. The pricing ranges about like everyone else but I felt more secure buying from Oasis who have been around awhile. Its a big purchase and wanted to be able to work with people in person and not over the phone or internet.They have great setup people and walk you through the startup and they are there for those later questions.The spa gets used more then once a day and we have been very happy.
The staff is so helpful! Ask for Mary, she is very knowledgable!
Service was great. We will be back.
Thanks for the new hot tub and the great install and service
As they say, nothing lasts forever. After thinking I had negotiated the price of a new hot tub cover to be delivered and installed to my existing lift carrier, I found I had been misled about the true discount I was receiving. When trying to get the numbers verified, I was ignored and told I didnt appreciate the value of the service I was receiving.I had been a happy and loyal customer for over six years, but this changed my opinion.
We had the pleasure of having Oasis Hot Tub & Sauna install a Finnleo sauna in our home this week. My husband and I have used the sauna at our gym for years and we finally decided that it was time to have our own at home. Everyone at Oasis was wonderful throughout the entire process as they helped choose the perfect sauna for our home. They went above and beyond what we expected and they provided top-notch customer service before, during, and after the sauna installation was complete. What we love most about Oasis is whether we are browsing at the store, asking questions about the hot tubs and saunas, or just stopping in to say hello at one of their fun events they always take the time to make us feel like part of their family every time we step through the door. As far as the Finnleo sauna is concerned, we love everything about it! Bob installed it—his attention to detail is unsurpassed—and we have used it every night since it went in. We stopped by Oasis this weekend to pick up Eucalyptus and Birch fragrances and Steve took the extra time to educate us on the care and maintenance (virtually none!) of our new sauna and to tell us about the custom sauna designs he was working on for another customer; the possibilities for hot tubs and saunas are endless and with the people at Oasis as a resource for design and installation, you truly can’t go wrong! Thank you Oasis—we couldn’t be happier—you have created a customer for life!
For the first time in over 20 years, I don’t take a pill for my arthritis pain. My new pain reliever is my Bull Frog hot tub. The heat and massage coming out of the powerful, perfectly-orchestrated jets has stopped my daily pain as if I had replacement surgery on all these joints. Even I can’t believe it. Steve at Oasis gave us all the information we need to pick the right tub, the right jets, and everything you need. Oasis is always available to help with any questions. I scoffed at those with the bumper sticker “Life is Good”. Now that I have my Bull Frog, it is true. Denise Zuppe, Waltham, MA
Great place to do business. Professional, knowledgeable..talk to Steve!
Friendly, knowledgeable staff. no pressure, fair prices on spa maintenance chemicals and supplies
Today I was only buying supplies. We have purchased two Hot Tubs from them over the years and always great customer service with expert knowledge.
My wife Helen and I dealt mostly with Steve at Oasis as we were looking to purchase a hot tub. We educated ourselves before going to Oasis by using the internet and talking to people who had hot tubs. We shopped at several places before we shopped at Oasis.The difference between Oasis and the other places we shopped was like night and day. At other places we found that we knew more about hot tubs than the sales people and / or we felt rushed / pressured to make a purchase. At Oasis we felt very comfortable and we were able to share and discuss our research with Steve.We were partial to the Hot Springs hot tubs initially but discussed the differences between Hot Springs and BullFrog with Steve. He is very knowledgeable about both products and has had firsthand experience at home with each product. It didnt matter to him which product we got as long as we were happy with what we purchased.We made several visits to Oasis and had two separate visits sampling their hot tubs. Never any pressure! What a pleasant surprise that was. Steves a great guy that just wanted us to be happy with our purchase.We eventually decided to purchase a BullFrog A7L and have thoroughly enjoyed it since its installation about six weeks ago.Oasis has given us some excellent phone support as we were very nervous about when, what and how much chemicals we should be using. Oasis was VERY understanding and patient with us on these calls.We did experience a small leak after installation and that was handled the same day as when we reported it. Turns out there was a fitting that was not tight enough and it took the service guy just a couple of minutes to diagnose and fix the problems. He too was very friendly and knowledgeable.We highly recommend Oasis, Steve and BullFrog with its extraordinary jetpack technology to anyone who is considering purchasing a hot tub.Jack & Helen Page
Stephen and the entire Oasis company offered incredible and professional service from start to finish, I am now enjoying my brand new hot tub thanks to them !
Knowledgeable staff, very helpful with parts and information as I DIY repaired my hot tub.
My second spa from Oasis. My first experience was great and ten years later the company is still providing excellent sales and service.
Good source of Big Green Egg accessories and open on weekends.
I did a lot of research before purchasing a HotSpring Hot Tub.I wanted a quality product, backed by a great company and it had to be very energy efficient.At Oasis, Rich, Bob, Steve and the entire staff were all incredibly knowledgable and friendly. From the first time I stepped into their showroom, they made me and my family feel appreciated and spent quality time explaining the features and benefits of their products.During my research, I learned that there are two very important things you should do prior to buying a Hot Tub: Wet test the Hot Tubs you are considering and always buy from a dealer thats going to be there when you need them.I am extremely happy I did business with Oasis.We have owned our Hot Tub for a full year. We use it just about every day, 365 days a year! We have continued to visit Oasis to buy supplies and patio furniture and on each visit we have received unbeatable service.Thank you Oasis. Best purchase ever!
Extremely helpful in getting me the right product
Very helpful. I love the Bullfrog Spas.
Very nice, purchased a Hot Spings Relay and love it the price was the best around and the staff was extreamly helpfull from start to finish and then even after they followed up to make sure we where happy. Thanks for all the help and I would definatly recomend them
Steve was very helpful and knowledgeable about bullfrog spas. Oasis was a pleasure to work with!
Quality products and helpful staff.
Staff is always helpful
Excellent service top notch
Fantastic service!
Always great