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Carl Black Chevrolet
535 Murfreesboro Pike, Nashville, TN 37210, United States
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Carl Black Chevrolet
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Ma
Review №1

Haydn is by far the best car salesman I’ve ever met. He did a fantastic job getting me in my new mustang Mach e, and I truly felt like I had an advocate on my side during the trade in process. If you need a new car, go see Haydn at Carl Black for the best service ever!

Al
Review №2

Haydn Cone was by far the best car salesman Ive ever dealt with. He was professional and up front about everything. The management team was real and it was an all around pleasant experience. Id recommend these guys any day. Thank you to the Carl Black staff and Haydn Cone for your professionalism. It goes a long way.

St
Review №3

I cannot say enough about Carl Black Chevy! Dylan went above and beyond to get us into the vehicle we wanted, as well as giving us a great deal on our trade. I have never ever been treated like family when buying a car! Thank you Dylan, you are the best!

Ji
Review №4

Super happy with the entire experience in working with Dylan @ Carl Black Chevy! Never felt “sold to,” and felt comfortable in the whole process. Love my new Equinox. Highly recommend working with Dylan!

Ma
Review №5

Kiante Young, Ben Smith, and Kelly Lombardo are the best. I travelled all the way from New York to Nashville to buy a Corvette from Carl Black Chevy because they were so great to work with (also because they were able to get me the car I wanted).

Ch
Review №6

I recently purchased a new vehicle from Carl Black Chevrolet. The process could not have been easier. The salesperson, Triston was so helpful. He always checked in with me every step of the way and answered all questions. Joel in the Finance department was very efficient with the paperwork too. If I could mark this review with six stars, I would. A very easy and successful process all the way through. Thanks so much, Carl Black Chevrolet!!!

Da
Review №7

Dylan Wynn of Carl Black Chevrolet has made my second experience of buying an American car quiet the experience. From the second I walked in the door to a group of salesmen greeting me with welcome to Carl Black Chevrolet whom are here to see to the smiling and energetic customer relations protector behind the desk just has I walked in and finishing up with the finance manager; this has been my best experience yet! I would definitely recommend Carl Black Chevrolet to anyone considering buying a Chevrolet. Ask for Dylan, hes quite the customer experience pro and knowledgeable about the inventory in question. Carl Black Chevrolet needs more stars. Good Job Guys!

Ad
Review №8

Just wanted to thank Chris and Joel for the great experience with my lease buyout. Appreciate Chris staying late to get this done. Highly recommend, very friendly group at Carl Black Chevy. Thanks again you guys!

de
Review №9

I honestly was not expecting to buy a car today, but that’s what I ended up doing. Dylan was more than helpful and got me a price better than I was expecting. One of the few places I went around Nashville that didn’t try to drive the price through the roof. I would 100% recommend shopping for any kind of vehicle at Carl Black.

jo
Review №10

THE SALES STAFF AT CARL BLACK WAS MOST PROFESSIONAL EVERY TIME I CAME TO THE DEALERSHIP, I WAS GREETED BY STAFF THAT MADE ME FEEL AT HOME. EVERY PHONE CALL WAS HANDLED BY FRIENDLY AND SINCERE INDIVIDUALS EITHER HELPING ME WITH MY INQUIRY OR FINDING MY ANSWERE AND REASON FOR CALLING. THESE ARE REAL AND CARING PEOPLY.

ni
Review №11

Haydn went above and beyond to make purchasing our 2021 RST Tahoe an easy and seamless experience. He even got us a very generous offer on our trade! It’s nice to experience this high level of customer service from Carl Black Chevrolet! If you’re in the market for a vehicle, look no further than Haydn Cone at Carl Black Chevrolet!

BW
Review №12

The service department is excellent. We had a company truck with an issue dropped off on a Thursday night, and needed to drive it home 10 hours plus on Friday afternoon. Zach took it in promptly, fixed the issue, and got us out. He went out of his way to accommodate us. A true professional. Thanks again for everything! 100%.

Ch
Review №13

This is a five star review but I received ten star attention at Carl Black Chevy. To begin, my salesperson, Terrence, was amazingly professional. He left no stone unturned trying to get me the best deal possible. In addition to never owning a Chevy before, until now, I have never been treated with such respect and dignity at an auto dealership.Kuddos to all at Carl Black for collectively helping me achieve my goal. You helped me achieve my goal to move from gasoline to earth friendly energy. I thank you and the planet thanks you.I am forever thankful.

Jo
Review №14

Hayden cone was my salesman. Got a beautiful truck and communication was above and beyond expectation.

Br
Review №15

Im sure this dealership can handle scheduled maintenance but do not plan on stellar communication in an emergency situation.Here is my experience: I am from out of state and was visiting Nashville for the first time with my wife on 7/1/21. As we are headed downtown my drivers side rear wheel starts to wobble. I pull over to find all of the lugs missing and the wheel just hanging on...great! Im able to secure the wheel but in doing so find the wheel to be compromised as well as a few wheel studs. A quick google search finds the Carl Black just 2 miles away. I drive over and fill out the drop off envelope including a note that I am from out of state and need the vehicle by 9:30AM on 7/3/21.In the morning I dont hear anything from them so I start to become nervous. At 11:49am I call to check the status. The service advisor said they were busy but that they could get to it after lunch. I explain the situation but the advisor noted that they should be able to order parts for it once they have it in the shop. The advisor then mentions that I will receive a call with an estimate once in the shop. Great!I do not hear anything and start to become nervous once again. At 3:53pm (4 hours later) I call to speak with the advisor again. I am told they were very busy and wont be able to get to my vehicle until Monday 7/5/21. I explain my situation once again and inform the advisor that I will be on my way over shortly to take the vehicle.Once I arrive at Carl Black I find my vehicle has not entered the shop all day. I express my displeasure with the communication but ask the advisor if they can assist with putting on my spare tire on as the wheel had been compromised. The only reason for the two stars it the service advisor made an attempt to help my situation but only once I arrived at the service department at 4:20pm. In addition, the mechanic was excellent and professional.I am extremely disappointed in the communication from Carl Black. Im unsure of how I could have been more clear that I needed assistance and if they could not help, I would have accepted that and taken the vehicle somewhere else. At the end of the day, they did come into action to help but only once I arrived and to the tune of 2 hours labor.I dont want to dissuade anyone from coming here for scheduled maintenance but if you are on the side of I-40 at night in a rainstorm and are looking for a place for an emergency repair to your Chevy, this is not the place.

De
Review №16

Kiante is one of the best salesman I have ever dealt with. I purchased two vehicles from him. A C8 Corvette and a Silverado Trail Boss. The transactions were seamless. The finance guy, Joel, was amazing as well and got me a rate that I was satisfied with. Even after the purchase amazing customer service has still been extended to me. I CAN NOT RECOMMEND THESE GUYS ENOUGH!!

Ka
Review №17

I have bought two vehicles from this company the first person to help me was Joel he was so funny and very helpful with the decision of finding a car that I love I really wasnt sure at all what I really wanted and he exceeded expectations when it comes to finding the perfect car for me and an affordable price. Ive been to a lot of dealerships and have went through plenty of cars I truly have never felt so much at home. I have never felt one time that I was just $ but only looked at as a customer That they fully intend on making happy and keeping for a lifetime the second person that help me on my newest vehicle was haydn He did a great job as well made the process fast and easy it was so nice to talk to you I would highly recommend this business just within the past couple months I have told Anyone I know that needs a car to go there, keep up the good work you guys! If you treat every customer the way that you treated me youll be rich in no time.

Pr
Review №18

So my vehicle has been in their service shop for over 2 months, never was offered a loaner vehicle, they never return my calls. I have to assume they ignore my calls. Ive reached my service rep maybe twice. Terrible customer service. I understand that the part is on backorder, but this is getting ridiculous. They clearly arent trying very hard to resolve my issue. I feel completely powerless because no one there will clearly help me or return my calls. Im hoping this gets to them just so someone will call me.

Ma
Review №19

Haydn Cone was absolutely wonderful to work with from start to finish. He helped us build the perfect vehicle for our family and turned it around in record time. Fantastic communication and customer service. We will certainly return to Carl Black and Haydn for our next vehicle purchase!

St
Review №20

There is really not enough I can say about how AMAZING Carl Black Chevy is!! Dylan brought us in and from the very beginning not only was he extremely knowledgeable, he showed that he actually cared about us and what we wanted, but also making sure we knew All the options we had in front of us. We told him what we wanted and he absolutely hit the nail on the head! We left with a our first brand new vehicle and really some new friends from Carl Black Chevy. If you are looking for a new or used car, I would highly recommend Carl Black Chevy, Nashville, go on in and ask for Dylan!

De
Review №21

The delivery of our new corvette could not have gone smoother. Mike did a great job of handling the paperwork and answering all of our questions. I would highly recommend Carl Black Chevrolet for any new vehicle purchase!

je
Review №22

Triston Moreno! Thank you so much for helping My son and I find the perfect truck for my husband!If you are looking for an honest, dedicated salesman, he is your guy!

Gr
Review №23

I went to Carl Black to get an oil change on a vehicle I purchased last year and had no plans to purchase anything. Lawerance one of the salesman came out and ask if he could help us we got to talking and he showed me a couple of trucks that were on the lot. He went above and beyond to make the trade work I would recommend him to anyone

Vi
Review №24

Megan and Dylan were exceptionally professional, helpful and made this purchase the easiest Ive ever made. Bob Miller also did an excellent job as well.

Ja
Review №25

I ordered this beautiful car in Sept. 2019 and it was well worth the wait. Ben did a great job of assisting me with all the features when it was ordered. Mike Curran keep in informed when the car was being built and delivered to the dealership. I didnt have to bother them at all as they provided me with the best customer service. And when did I come to pick it up, Jimmy and Mike showed me all the bells and whistles on this beauty! I definitely would recommend Carl Black for your next purchase.

Mi
Review №26

Carl Black Chevrolet supports small businesses and will go the extra mile to win your business. I worked with Haydn, Ahin, and Gary…all three made me feel valued and worked to earn my business.Several other lots in the area were hard to work with and didn’t seem motivated or appreciative of my business.Haydn took my call and after asking a few questions he went to work right away to find something that fit my needs. He was courteous, professional, patient, and followed through on his word.Carl Black and their staff checked all the boxes for my small business and my family. We will recommend to anyone that ask.

Wi
Review №27

I worked with Haydn and had an amazing experience. Hes a cool cat and understands the ins and outs of purchasing a new vehicle. If you ever have any questions or need an honest answer, hes your man!

Ma
Review №28

This is the best car dealership I have ever worked with! Kiante made the experience so easy and smooth and dare I say enjoyable. It was also the shortest amount of time Ive spent in a dealership. Really cannot say enough good things! Ask for Kiante!

Je
Review №29

2nd time around with Carl Black and the experience was incredible. Ask for Lawrence when you get there. This man saved me, my family and my credit. I had a 2014 Chevy Sonic that was on its last leg. In one day.. better yet less than four hours, Lawrence had me in the truck of my dreams!! I owed money on my old vehicle, had no money down and extremely stressed about my means for transportation. We talked together like normal people. Sharing our life experiences and together came up with a plan to not only get me in a vehicle (the one I really liked and wanted) but to also get me back on track financially. We need more good people like Lawrence in this world. If you see him tell him Jeffro with the orange truck says hello

Dy
Review №30

Easiest purchase Ive ever made!

B
Review №31

Haydn cone the man! Very friendly and helpful

ba
Review №32

I purchased a 2021 Chevy Silverado 2500 HD from Carl Black Chevrolet in Nashville, TN, and the experience one the best vehicle purchase experiences I’ve ever had. I highly recommend Carl Black and their team, especially salesman Haydn Cone. He was very easy to work with and gave me a fair deal. Since I live in GA, they had to deliver the truck to me and they did it for free.

Ze
Review №33

Lawrence did a great job! Stopped by the dealership just before closing and he didn’t rush me out. I’m glad we were able to get a deal done!

As
Review №34

We had a great experience purchasing my new car at Carl Black Chevrolet with Kiante! Everyone was very kind, professional and accommodating. They put me in a beautiful new vehicle with ease! I would definitely recommend purchasing your next vehicle here with Kiante!

Ta
Review №35

Made an appointment to have the oil changed and was made aware of the recall air bags being in stock and that this needed to be done as well. Said it would take half a day and would shuttle me back home. Katelyn said max 2 hours so I decided to wait. Spoke with some of the nicest people while waiting. I was floored that it was done in under an hour. After leaving I noticed my air bag light was still on. Went back to the dealership to find out why and was told that I would have to have a diagnostic test to determine why. WHY WAS THIS NOT DONE WHILE THE MECHANIC WAS WORKING ON MY TRUCK???!!! That it would cost $140 for the test and that money would go towards the part. According to Zach, that air bag sensor runs all through the truck. Im REALLY NOT HAPPY about this. We come to Carl Black EVERYTIME the oil needs changing. Why treat a returning customer like that?

Ab
Review №36

Haydn was so easy to work with and due to our timing, was ahead of the game and ready for us when we arrived to test drive our vehicle. Got our vehicle delivered quicker than we expected and we are very thankful.

Si
Review №37

If I could compare this dealership to others, it would be in the level of comparing Spirit airlines to Southwest / Delta. The level of service, knowledge and willingness to find a solution to my issues would be rated 3/10. Perhaps I’ve been spoiled by other dealerships in the past and expect higher standards. My experience from pulling up to get my truck serviced to picking up my truck can be summed up in one word: uninviting. The shuttle driver and my experience with Lynn is the only positive experience with your dealership

Jo
Review №38

Working with Haydn and the rest of the sales team at Carl Black was great. Ordering process, purchase, pick up and financing all done efficiently and professionally. Great place to do business. Thanks Haydn and team.

Da
Review №39

I highly recommend Carl black . Tristan ( ours salesman ) was very helpful with my future purchase ! I was looking for car myself . he greet me with great manner and felt so welcome . I got test drive the vehicleHe recommend me and it went great. I inspected the vehicle and it look perfect as tristan described on the listing, hes man of his world . I’m hoping soon in the future I will make purchase . thank you for your business

Pr
Review №40

Usually I get serviced here I’ve had several different experiences here this one being the most interesting. I came for my regular service on my car oil change tires rotation, somehow my lug nut on my tire broke . Now it wasn’t broke prior to service . I was told that it possibly was broken in service or possible could just be wear and tear . Zach who checked me out I had the conversation with who said these things could happen but wasn’t really taking responsibility for the “possibility “ so as I leave I had to go. I called to see what would be the solution to the problem and they wanted to me to pay full price for a problem that could have happened in there care . Then Zach told a little lie and said he didn’t say the things he said well my mother was on the phone and she heard it all so no lies here . But I find it rude and unprofessional that they did there best to try and take advantage for something they know they did let’s be clear . I’m still paying for some of the service that was the solution. Also I walk in for my scheduled service and he knew who I was and asked me “was I here to get it fixed “and I replied yes something that you guys possible broke, he replied “I would have to disagree” be careful messing with Gods children nothing good come from what you did and how it was done God bless!

Di
Review №41

It took over a year for them to even acknowledge the problem with my car and replaced my sway bar on a car with 20000 I miles on it and it still isn’t fixed. My car has been in the shop more than it’s been in my possession! I have never had so many problems with a car and I have always driven a Chevy.

An
Review №42

The salesman was very courteous and helpful when suddenly I needed to upgrade to a newer model of the Equinox. The dealership had just received exactly what I was looking for so I was able to secure a deal within hours. I have been very pleased with the 3 Equinoxes I have owned and both the service department and Lawrence the salesman I worked with have been very professional.

Ni
Review №43

Lawrence helped me purchase my truck and it was a very easy purchase. Not only did he get me some great deals he is also very friendly and easy to talk to. My entire experience with Carl black Chevy was great. I would recommend close friends and family to go to carl black and I would also recommend Lawrence he is a great salesmen

Ta
Review №44

I have never had any problems from here. Ihave allwork done on all my cars theyre the only ones I trust.

St
Review №45

Dante was informative and direct. While he was not in a position to make money from a lease buyout, he treated me with care and was very attentive to my needs.

Ja
Review №46

Terrence was amazing to work with. He made the entire process as quick, easy and painless as he possibly can. This is the second car that we have purchased from Carl Black and I am sure we will be back.....and we will be looking for Terrence when we do.

Pa
Review №47

Terrence Robinson is absolutely fantastic! He worked hard to find my dream car and he made it happen! I couldn’t be happier! If you need a new car, he’s the guy to see!

Da
Review №48

Excellent sales experience, delivered on everything — so easy to work with and fast and efficient.

De
Review №49

This is the kind of car dealership experience you always hope for. They will do whatever it takes to get you in your dream car, or fit your practical needs. I will never go anywhere else for a car, this is my ride or die dealership! I love this team that Carl Black has put together. Best experience ever, thanks to everyone.

La
Review №50

Please Please PLEASE go see Haydn! He had excellent customer service and made the process easy. This is my 3rd vehicle from Carl Black and I wouldn’t do business with anyone else!

Ca
Review №51

Haydon Cone was absolutely the best! I bought my New Traverse from him and he answered all my questions and did not mind the many I had, he made the purchase easy and not stressful, the whole dealership was so warming and friendly. the dealership was clean and used Covid precautions. So if you are looking for a new vehicle go see HAYDEN CONE he is truly the best. As I got ready to leave in my new car the whole dealership team congratulated me on my new purchase made me feel special for a moment.. So go see Hayden !!!

Ma
Review №52

Terrence knew all the details of the Suburban we were looking at. We were very pleased and happy to have his help with getting our new vehicle!

ke
Review №53

I just bought a car there yesterday. Everything was great. They knew I was coming and had the car I wanted pulled up front so we were immediately able to look at it. We met a salesman named Chris Fernandez who was awesome from the start. He let us check out everything we wanted to check out on the vehicle. He was confident in the quality of the car and never acted shady. The finance portion took a while but Chris made it comfortable. He was excited with us that we financed a car for the first time. Awesome experience thanks to Chris Fernandez.Kelsie Escue

Ma
Review №54

My experience was efficient, professional, oddly enough it was fun and refreshing and the customer service was exemplary! Signing the financial docs with the gentleman in the office was a bit of a downer, he was extremely impersonal and bit unpleasant but Terrence R., T. Nathan and their manager and the lady at the front desk were all amazing to work with!! They put Carl Black Chevrolet on my radar and on the map for me!!! Awesome dealership!!!

Au
Review №55

Just purchased a 2021 Chevy Bolt from Mike Curran. Drove 5 hours from Gaston Indiana to buy from him. Mike was great to work with, honest on all parts of the sale, and worked hard to make sure the buying experience was as easy as possible for me. He really went above and beyond with the whole process. He even came in on his day off from work when I drove down to pick up the car. That’s customer service that should be acknowledged! Thanks Carl Black Chevrolet, and thank you Mike for the great deal and customer service worth driving 5 hours for.

Br
Review №56

My car sit at the dealership for a week and a half with no correspondence. I understand you guys may be shortstaffed however we had to reach out several times with promises of continued correspondence on your behalf which never happened.I husband had to come up there to get any concrete information regarding our vehicle. Additionally, The vehicle only needed something that could be fixed within a day. Consequentially I was out of a vehicle for a week and a half which is very inconvenience on top of the poor service. Unbelievably, The same day I picked up my vehicle three hours later the battery went dead. This is something that your technicians would have easily been able to spot but no information was given to me and no action was taken prior to this. Thank God I was not stranded. Carl Black, I am highly disappointed in you and don’t think I would refer any family members at the moment

Wi
Review №57

Had an appointment for normal maintenance which was done in an expeditious and competent professional manner.

Ka
Review №58

I CANNOT say enough good things about Carl Black Chevrolet! We found this dealership when we moved here because of the tons of 5 star reviews. This dealerships is 10/10 and deserves all the 5 star reviews, anything lower than 5 stars I have never experienced it here. We started coming here for oil changes and tire rotations and I just bought my lease out through Carl Black and Kiante is the BEST!!! He helped me with everything and it was an easy, walk in and walk out. I paid more then fair price to buy it out and they made my warranty purchase easy. Kiante was there for me to call anytime I needed and had questions. He was available right when I called and was ready to come in and Carl Black gave me a WAY BETTER deal on my buy-out then even the banks! Everyone I have met has helped me at this dealership has been kind, caring and honest and has always been more than fair with prices and everything else! Kiante is the greatest and helped me immensely, I highly recommend this dealership!

An
Review №59

Desean was an awesome salesman. He was more concerned about me getting exactly what I wanted over getting a commission. Hands down the best salesman I’ve ever had. I’ll definitely use Desean for all of my vehicles now.

Jo
Review №60

Had a great experience at Carl Black. Triston was really great he helped me trade in my car and got me into a brand new truck the same day. I would highly recommend him if you are in the market for a new or used vehicle.

De
Review №61

Triston was very informative & helped me look at potential vehicles. A very welcoming dealership & great customer service!

Jo
Review №62

Lawrence showed excellent customer service through my process. Appreciate his help greatly!

St
Review №63

We knew what we wanted when we walked in and were quickly met by Terrence and not once did we feel pressured to do anything or pressured into something they had on their lot in Nashville.We had trouble finding inventory to test drive. Carl Black had 1 traverse at the time and we were able to test drive. Then Terrence quickly and efficiently located exactly what we wanted at the Kennesaw location and checked its availability. I called to see how long it would be before we got the car(I assumed at least a week) his response was “it’ll be here tomorrow” we bought the car that next day and love it! Highly recommend and will likely purchase our next vehicle here.

Re
Review №64

I had a pleasure working with Chris Fernadez recently on my new purchase. Having just moved to Nashville, he did a great job making me feel comfortable throughout the whole process. I would 100% suggest using Car Black Chevrolet, ask for Chris.

An
Review №65

The sales people were very friendly and helpful. They were knowledgeable and were able to give advice that allowed us to purchase our vehicle.Lawrence Dawson was particularly helpful, walking us through the process, getting us set up with OnStar, and following up to make sure everything was going well.And we LOVE our new Chevy Bolt EUV.WE would definitely buy another car here.

Ed
Review №66

Carl Black Chevrolet was awesome on so many levels. I contacted them just telling them Im doing research on a new truck purchase and they completely understood and gave me out the door prices I needed to decide what truck I wanted to purchase. I specifically worked with Sterling Jones and he still worked with me for a few days until I felt comfortable with my down payment and my financing. When I finished my purchase they couldnt detail it that day but he said to come back next week and not only did he get it detailed but he even refilled my tank for the drive! They took great care of this customer and I already told friends to look at Carl Black for a vehicle!

Li
Review №67

Jeremey Teal helped me trade in my car and purchase my new Chevy Equinox and I am extremely pleased with the whole process. He was very helpful and worked with me for a few days.

Na
Review №68

My experience at Carl Black Chevrolet was nothing less than excellent. The friendly staff guided me in the perfect direction for me to make an affordable purchase. Kiante, in particular, helped me work with financing while offering great tips to build my credit through this purchase. Furthermore, he made my visit personalized just for me. If you are looking for a vehicle, Carl Black Chevrolet in Nashville is your place!

Ma
Review №69

Carl Black Chevrolet in Nashville has a friendly, welcoming atmosphere. I felt quite comfortable doing business with them. Salesperson Mike Curran was very helpful, providing excellent details about the Chevrolet Bolt, which was my vehicle of interest. We had a good test drive and found it lived up to my expectations. I would highly recommend the Bolt, Carl Black Chevrolet and Mike Curran, who is congenial, knowledgeable and helpful.

Ra
Review №70

Tristan Moreno Was great help and very acknowledge with the vehicles on yalls lot. Great person to deal with at this dealership. 10/10 would recommend him to deal with.

Co
Review №71

Great service,great customer care and also great in listening to what type of vehicle I would refer him to anyone thanks alot for the hospitality.

Ti
Review №72

Kiante has helped me with 2 vehicles now and both times it went smooth! If you are in the market for a Chevy, go see Kiante! You won’t regret it!

US
Review №73

I was in town for something with my son and stopped by the dealership to just look around with no plans to purchase. I was extremely impressed with the vehicles on the lot and the staff. Haydn was by far the best car salesman I have ever dealt with. I would recommend Haydn and Carl Black Chevrolet every day of the week.

Ke
Review №74

Thanks Dante Demiro for taking time with me and showing me that LT1 white camaro I was from Birmingham last monday

Ja
Review №75

My appointment was originally scheduled for 12:20 PM on 5/28/2021 as this is a time that worked for myself, and my families schedule. I received a text message the day prior to my appointment telling me it was at 2 PM, when I asked about it I was just told, no sir, it is 2 PM. When I showed up for my 2 PM appointment (which clearly the dealership chose for me), I proceeded to wait for close to 10 minutes for someone to help me, even though there were two associates behind the counter (neither associate spoke to me or acknowledged my presence). Once I was checked in I proceeded to wait, and watched my truck sit in the waiting area for 30 minutes, so by this time it is close to 2:45 PM. At approximately 3:45 I noticed my truck sitting in the completed waiting area, so I asked the associate if it was done, and was told he was just waiting on paperwork, it should just be 5 to 10 more minutes. I was finally checked out and left the dealership at 4:30 PM. Needless to say I was not impressed by any means and will be looking for another dealership to conduct my business with in the future.

Mi
Review №76

Recently purchased a 2020 Chrvrolet Bolt through Mike Curran. He was an absolute pleasure to work with. Super easy process. They were able to get me the best deal that some dealerships wouldnt honor. These bolts were selling out quick and they had the color I was looking for. I drove all the way from Indianapolis and it was absolutely worth it. Thank you, Mike!

Dy
Review №77

Dylan did an amazing job. All staff was very friendly and helpful. They worked till the very end to get me the best deal possible.

Ga
Review №78

I did not like the cars my wife and I were driving and took a chance to reach out to Carl Black Chevrolet to inquire about what was in stock with the APR I was looking for as there was a financing deal on the Equinox model. I was fortunate enough to get someone on the phone who called and texted info to me and I made my way there and bought two vehicles on the same day. Everything was great except the paperwork process was a bit slow. The salesman, Joel, and the manager were great. They worked hard to make me, and especially my wife, happy. I would gladly recommend the dealer to others in the future.

Mr
Review №79

Quick service. My check tire monitoring system is now on. Dont know if they was so quick they forgot to reset it

Dr
Review №80

LOVE my new CHEVY BOLT Thanks to Terence Robinson for answering my questions, patience and instruction. Awesome car, awesome service, awesome professional staff and sales persons at Carl Black.

Ra
Review №81

Tristan was great! He’s been super helpful in purchasing my Blazer! Very knowledgeable of the product and great with dealing with my over protective parent!

Za
Review №82

Very laid back environment with a great staff. Haydn made my truck buying experience a smooth one. No pressure, no pushing, just helpful in finding what youre looking for.

An
Review №83

If you are in need of a car Kiante Young is your Guy! He is very patient friendly helpful professional to the point that purchasing my New Vehicle was easy,! The General manager came out and talked with me also he was very polite positive and cool! I loved my whole Experience! I will definitely be back in 2 years to purchase another vehicle and refer my friends co workers and family. Hats off job well done! Thank you. By the way My New Car is a 2020 Chevrolet Equinox and I love it!

Da
Review №84

Just wanted to jump on here for a sec and let everyone know that if u are looking for a car or truck around the Nashville area stop by and see my man Haydn cone at Carl black Nashville . This guy is awesome, is very helpful and I honestly felt like he was on my side helping me get the best deal I could get so stop in and see him you want regret it!!!

Er
Review №85

I received the courtesy and efficient service that I always expect from the Carl Black Service Department.

Su
Review №86

Great, very friendly and helpful. Everyone was so nice. Thank for helping get the car my Young Driver wanted. She loves it!!

Al
Review №87

Best dealership in town. Kiante is amazing

G
Review №88

Thanks Steve Santosuosso and his team for taking our vehicle in for window replacement on a Saturday after it was broken into so I could make it back home to Pittsburgh.Ray Milleman

D
Review №89

Bought a new Suburban and working with Haydn Cone was a great experience. Super friendly and helpful throughout the entire process.

Mi
Review №90

Worst service experience from a dealer ever. I took my daughters car in for an oil change and the check Engine light was on. After the Oil Change they said they couldnt look at the check engine light for 3 days. After the oil change part of the oil change they charge for is an Inspection. We are told everything is good... how is everything good when the check engine light is on? We schedule an appt to bring it back and at drop off before even looking at the car they informed us they would need it for over a week. How would you know that if you havent looked at it. Autozone checked the code in 10 min for free.... If you dont have staff to work on a car dont take the appointment. You have lost our familys business

Ki
Review №91

We drove from Knoxville, and Tristan Moreno met us at the truck. It was clean, full of diesel, and ready to go. He walked us through the entire vehicle and stayed with us through financing, adding options, and answering our numerous questions. He was professional and very genuine dealing with us. We appreciated all of his expertise, advice, and his kind demeanor. We would highly recommend Tristan Moreno, Lewis Whitener, Bob Miller, and Carl Black Chevrolet to anyone who is searching for a vehicle. We are very satisfied customers, and we love our new truck.

Ru
Review №92

I must say that the service and the whole buying process was excellent. Mike Curran was my salesperson and he was courteous, knowledgeable and went above and beyond other car salesman I have had dealings with. It was a great and pleasant experience and I will recommend Carl Black Chevrolet whenever I have the opportunity.

jo
Review №93

Enjoyed working with Haydn. Very knowledgeable and helpful but no pressure. Really willing to listen and learn my needs and not try to sell me things that will not work.

Cj
Review №94

Thank you to triston Moreno! Great guy

Je
Review №95

All the sales people were the best. Kiante Young salesman, Joel Batey Finance Manager, and Gary Harms G.M. were very professional, and friendly. They are all assets to Carl Blaxk Chevrolet.

st
Review №96

Drove the entire lot and nothing..no Sparks, No Camaro,No Colorado..have Ben looking for V6, auto Camaro base Spark auto, or V6 4*4crew colorado...nothing

Ra
Review №97

Thorough work. Great service

Ja
Review №98

Hadyn was so awesome. He did everything possible to get me into a car 🚗. He was so polite and courteous. Hes top notch when it comes down to it.

Te
Review №99

Triston was our Salesman, he was a delight from start to finish! I would recommend him to anyone!. The whole team there worked hard to give us the deal we were comfortable with!

Ra
Review №100

Was not looking forward to truck shopping with my husband initially, but once we got to Carl Black and met Jesse and Jimmy, they made the process enjoyable. I cannot praise them enough for their patience, honesty & transparency, and friendliness. The entire environment in the dealership was positive- these are the least car salesmen guys you will ever meet and because of them, we left with a brand new Colorado. Would highly recommend to anyone interested in a Chevy, I will be returning in the future to look at cars for myself!!

Information
100 Photos
100 Comments
4.4 Rating
  • Address:535 Murfreesboro Pike, Nashville, TN 37210, United States
  • Site:https://carlblackchevy.com/?utm_source=local&utm_medium=organic&utm_campaign=gmb
  • Phone:+1 888-509-5199
Categories
  • Auto parts store
  • Chevrolet dealer
  • Auto repair shop
  • Car dealer
  • Tire shop
  • Truck dealer
  • Used car dealer
  • Wheel alignment service
Working hours
  • Monday:Closed
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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