I bought a battery last year on the 21st or so in February. That battery wouldnt turn my car over when the cold weather came. It did fine as long as it was warm outside. So I decided to unhook the battery after charging it up to see if something was draining it or of the weather itself was the culprit. The next morning, sure enough the battery was to low to turn my car over. Of course it was still under warranty so I decided to charge it so that I could drive down and replace it. Of course o called first and made sure that actually had a replacement. After getting there I was confronted by a very arrogant worker. He argued me that there was nothing wrong with the battery. I tried to explain to him that I charged the battery so that I coils drive there, but its not turning my engine over in the mornings. Id have to boost it off. He than told me it was something wrong with my car. The battery was taken out of my car to check that I tried to explain, but he of course know everything about my car and actions. So the then told me he want going to replace it. He couldnt replace a good battery. Wth? I began to get upset at that time, but not belligerent. After refusing to buy another, go, or bend to him, he finally got me another battery and replaced mine. Guess what? The cars just fine now and on the coldest days its starting. I will not be going back to them if its so hard for them to honor their product and warranties...

This auto parts place was great. The technician, Andy, was very compassionate to me. He was knowledgeable and explained every step as he was installing my new battery. He even showed me how to pop the hood correctly. God bless you, Andy. Ladies, if you are having auto problems go see Andy. You know you are a getting an honest opinion.

Excellent curbside service to replace my dead battery! For just $20 extra I upgraded to the Gold Edition, good for 3 Years! Very friendly and helpful staff, speedy service.

These guys went above and beyond helping me replace a battery on my RV. It was not a standard setup and Bill took the time to get it installed to get me on the road. Thanks dudes!

Didnt have anything I needed long lines and wait times just to find out they didnt have it. Went to oreillys on craighead st. Had everything in stock took 5mins in and out

Stopped by to get wiper blades for my car. They went out and replaced them for me. I appreciated that

Needed help with a check engine light. Waited for 15 minutes while the employees fiddled around inside and at the back of the store without providing any help. Not another customer in the store. Terrible service.

Always have good services

I love Advance, I’ve been shopping with themFor over 20 years.Thanks !!

Great autoparts store. Was easily able to get new wipers

James was outstanding!

Super helpful. James tested my battery and got me a new one installed in under 30 minutes.

Needed a battery test with parasitic drain measurement and I was in luck! A few short minutes later they helped confirm the battery was indeed dead (after another auto parts store brand tested it as good), checked the standing draw to be 3-5miliamp.Thanks for the service and access to the right tools!

They were very quick and helpful! I had a brake light out, and they replaced it for me! All for under $10, and sent me a coupon via email.

Best parts, best people

Always the place to go for your DIY auto repair needs. From oil changes and parts replacement to battery testing and wiper changes, the friendly folks here help you out. Dead or dying battery? Get a jump and stop for a test. Check engine light on? They can read the codes for you at no cost. Not sure if you need an alternator or a starter? Advanced Auto is the place to check. Great parts at relevant prices. Always friendly faces, helpful folks!

They were precise. Got part off of Vin number so I wouldnt be back. Very good service. Repeat customer

My car decided to stall out on me Sunday. and after waiting for an hour without getting anyone to jump my car off i had finally walked here to at least get some jumper cables (since no one had any). It was after 7 and the store was closing but i was able to get in and get some cables the cashiers christy i believe her name was greeted me and asked me how my day was.....i was like ive had better days she asked whats wrong and i explained she was like ill send one of my drivers over to boost you off. And withing 3 mins a man came from the store and got me running. The customers service was at a all time high and i appreciate the help i recieved.

Always find what I need. 👍🏻

Multiple visits and very disappointed each time. Rarely a smile from an employee. Cant use gift cards on line and would not take the 20% discount in store. Ill just head down the road to Napa or Autozone.

Walked in and found exactly what I wanted.

Woman was standing at door smoking when we walked in. We needed help and she never asked if we needed help.

The guys are friendly and helpful... they’ve got a good stock in store and can order stuff if they don’t have it on hand (but the probably do). I like going there when I need something in a pinch. It’s generally about 1.5-2x the cost of amazon though, so you need to be ok with paying for the convenience ;)

Richard is the man!!!! I dont think that place would run without him! Extremely knowledgeable with vehicles, and it doesnt matter what type whether its Mercedes BMW Porsche you name it and he knows whats going on with them! Hes an asset to Advance and in my opinion you should give him a raise to keep him there...

Great store, really helped me today when all I needed were some new plugs for my car. Brandon was a great help in getting them ready and lending me the tools to change them.

I ordered tail lights for my 2014 GMC three weeks ago from the Charlotte Pike store and paid for them and still have not received a call to pick them up?? Gone twice to pickup them up and there the wrong ones......come on guys!!

The store is decent. Only gripe is they need to update there hours on here. They close at 8pm not 9 like it shows. So I arrived at 805 and doors locked and closed.

Stopped in to get new bulbs for my headlights. The guy at the counter was very nice. He came out in the rain and installed both lights for me!

Helpful, knowledgeable staff. Great service!

Great store. They helped me find what I wS looking g for.

Needed a replacement battery for a key fob. Joe was super helpful and replaced within a couple of minutes. Thanks!

Great place! Very helpful staff!

The employees are nice and knowledgeable. The place is kept clean and well stocked.

James was super helpfu! He changed my windshield wiper blades in the rain.

They will give you 10.00 for an old battery.

Very helpful, replaced my battery quickly.

Good people got me in and out 2 minutes

Decent store, friendly employees. Helpful if you have a code you need checked.

Like Adv Auto. Always very helpful! Thank you Adv Auto.

Great Staff! Thank You!

I broke down on the way to client, my idler pulley and serpentine belt came off, they had both, I went in and bought a ratchet set, and it didnt fit the idler pulley, they loaned me a socket I was back on the road within 30 40 minutes, truly 5 star service!

Amazing job #greatworkers

Quick friendly check out experience.

Best price and service go out of my way to trade with west Nashville store simply because of employees there

They are always extremely helpful, no matter your car issue.

Special help when needed for fluids in a new to me car. Will always come here for the help I need with my car..friendly..free and knowledgeable.

Quick service. Had what I needed.

Helpful but placed an order online and had to wait to have the items pulled, wasnt ready when I got there. Negates benefit of ordering online.

Knowledgeable staff decent prices

The manager Bobboy is awesome.

PSA.. They stuck and will cost you money because they are lost as last years Easter eggs

Great place to get parts!

Did not tell me that the product I bought is on clearance and it can not be returned. Very rude and impolite.

Fast friendly service

Very professional and people friendly

Friendly staff and usually has what I need.

Very helpful people.

Great guys always helpful

Great parts and service

They replaced my battery, and I was out of there in about 20 minutes.

Great Customer Service

Employees were very friendly.

Very helpful

Helpful!

Awesome service

Friendly staff

Good very good

I liked how they took care of me.

Good attention