Helpful staff who are more than willing to make sure you leave happy. Knowledgeable and personalized customer service experience. Would recommend!!!
Cheap parts, rude staff, phone is permanently ruined and tried to get money back for the $109 they charged for the cheap iPhone screen they put on the phone. Couldn’t text and broke at the slightest impact. Don’t go here!
Nice store and people, in my experience, best price is online, pick up at the store
Great business! Needed a key fob battery replaced and they didn’t charge me to test the battery and knew exactly the replacement it needed. Everyone was so friendly. Highly recommended for anything battery-related. Can’t speak for the bulbs but I assume also great selection.
Excellent customer service and a very knowledgeable and helpful staff. We will be back in the future!
I arrived 10 mins before closing and the door was locked. The girl working behind the counter didn’t even look up at me when I knocked on the door. A guy came up and was trying to talk to me through the closed door. He finally opened the door and said “We closed already. They don’t pay us to be here past 7, so we don’t stay past then.” Poor customer service. Wanted to support small business but instead I just ordered the batteries I needed off of Amazon for 1/2 the price.
This place is HORRIBLE. DO NOT GO HERE. They will put the cheapest screen on your phone. Your phone keyboard will not work and it will shatter and break even worse than before. The employees are lazy and rude. DO NOT GO HERE.
Greg and his team are excellent. Their customer service should be the model for other locations.
So DISAPPOINTED with my experience at Bulbs&Batteries. I would not recommned going here to replace your phone screen. They use cheap parts that break easily
Stopped to get a battery for my key fob, and the staff was so knowledgeable about their inventory, I purchased four more items as well. Very tricky, Batteries Plus, hiring good staff and training them well in order to increase sales and keep customers happy. How clever of you😏⭐⭐⭐⭐⭐
I was pleasantly surprised! These guys have got it all.
I placed an order online for a car battery. After i completed the transaction i received an e-mail and the store denied the order. I called the store and they told me they would not sell me the battery for the price on there website and wanted $50 more that the listed price. Talk about bait and switch pricing. Not very good customer service.
Very good service. I did not know what I was doing
Good sales and service. Convenient location. Installed replacement battery in iPhone.
This is your warning to NOT go here. Horrible experience. They do a horrible job replacing your phone. Your phone will not work after they “fix” it.
The service was awesome- he found what I needed in less than a minute- the price was fantastic- great store!
I took my iPhone 6 Plus in for a new battery.. I was in and out in 20 minutes. The technician who checked me in and changed out the battery was professional and friendly and prices seem fair. Highly recommend.
They have great prices on all kinds of batteries and they can test the phone battery to see if you need a new one! MUCH CHEAPER THAN GOING TO SPRINT, VERIZON, OR ANY CELL PHONE COMPANY!!
Had a hard time finding a auxiliary battery for my car. This place had both batteries in stock that I needed! Great place very professional will visit again!
Great services for great prices. I really recommend them as they get the job done and charge less than their competitors.Thank you.
I’m giving this place a five star rating based off the amazing customer service Greg provided us. He went beyond his call to help us program our key fob and was able to not charge us for it. There was a gentleman there that was bound and determined to charge us for this but Greg helped us and got it done free of charge. He was also very respectful and kind during this time and I would recommend this place because Greg will provide you the customer service you need. Thank you Greg for being the example of great customer service.
Every time you walk in someones at the door or behind the counter ready to greet you. And thats the way I love it because I go for what I know I want. They make it so easy doesnt take but a sec. Thanks Batteries Plus
Purchased an AGM Duralast battery for a classic car in Sept of 2019, from the Franchise Nolensville Rd store. I usually shop the corporate store off Charlotte because the staff is knowledgeable and they have an excellent selection, but they didn’t have the battery in stock that day and offered to have one transferred in. I wish I had taken them up on their offer. The 8 year old battery I was replacing was still starting the car but it just wasn’t keeping up like it used to even with my battery tender. With the battery I purchased from batteries plus installed, I went out to take the car for a weekend trip and the car was slow to turn over, I had never experienced an issue at up to that point with the battery, but it started and performed fine over the rest of the weekend. I put it on the tender when I got home and when I went out to drive it a couple weeks ago it was dead. I tested the voltage and it read less than 2 volts. I attempted to charge it on my bench charger on low amp setting and it didn’t get stronger. I jump started the car and it drove out fine, but when I shut the engine off it was dead stick. I brought the battery back to the retailer with my receipt and they informed me that they would need to attempt to charge the battery because of the low voltage readings. I agreed for them to keep the battery and that they would call me the next morning. The next afternoon I decided to ride to the store as I had not heard from them and was anxious to get the car back on the road. When I arrived they said that they had been charging it for over 24 hours and had not been able to get the voltage up past 6V and that this would not be covered under the warranty because of neglect/Abuse. I confirmed their decision and then left the store, as my frustration was getting the better of me. I have sense purchased a new battery from AutoZone and installed in the car and it has functioned perfectly. I will not be doing business with the batteries plus franchise location on Nolensville Road again. I have never been denied a warranty claim on any part in my 38 years of doing my own repairs. I currently have a 4 runner, a YJ and a Miata all over 20 years old and 3 motorcycles 2 of which are over 20 years old and I maintain all of these.
Excellent service
Very friendly and courteous
Ive been to this location twice in the past six months. Both times they had what I needed, and their service was top-notch and extremely quick. First trip was for a battery for a pair of digital calipers, and the second was for an iPhone battery replacement (which I had booked online the previous day). Both visits were overwhelmingly positive experiences ... I highly recommend.
Always have what u need in stock, good prices and great customer service.
Friendly employees made me feel welcome. Jason was so helpful!
Excellent customer service, and truly cared about my needs as a customerWill be back!
Very helpful. So happy to have my phone charger port replaced.
Excellent service 👍
Just dont have much cause to recommend. The staff was great.
The staff were extremely friendly and efficient. They were also very helpful.
Guys were awesome. Very helpful. Replaced my car battery for free. Dont know how long the battery will last, but the service was exceptional.
I got key fobs for my car, for my hearing aid, my lab top battery charged.
Smaller than I expected but thats compensated by the friendly and helpful staff. The bulb I wanted was out of stock and they wouldnt get it in stock for another month, unfortunately. However, they were able to help me get something comparable. Prices are fair.
Always professional....... Walk in and out 10mins.
CORE FUNCTION: 5 Stars - Replaced my phone battery in a timely manner at a reasonable price.PRIVACY & SECURITY: 1 Star - They required my phone password to change my battery. After thinking about it, there is no reason they really needed my password. Now, Im wondering...
Had just what I needed. In and out of the store with no issues. Friendly staff.
You guys are the best. Even wore masks and always very knowledgeable.
Score of 100... because it was clear that the associated really wanted to be of help.
Great store. Literally every kind of battery or bulb there is. Friendly staff.Good prices. They also can fix cracked screens on smart phones!!!
Very good place and love the curb side
Would definitely recommend these guys. Dropped off a princess carriage not expecting a quick turnaround. These guys went above and beyond and finished our carriage in the same day. Other 2 locations quoted me weeks to even look at it. Thank you Greg for the great service!!
There is no other place that I patronize that does a better job at the things that my local Batteries Plus does nor is there any other place that does so at a better price point...
Customer service was fast and friendly!
Fast turnaround, good customer service
Batteries plus has helpful staff to match up the batteries youre trying to find. They might not be the best price but they typically have what youre looking for and good quality brands. Free parking.
Helpful and had just what I needed
Greg at Batteries + Bulbs on Nolensville Pike was fabulous. I work for Bookem which is a nonprofit in Nashville, TN. We provides thousands of books to youth in need in Davidson County. When we receive donations of books with sounds (lots of fun), but the batteries no longer work (thus no sound and less fun), this company replaces the batteries for us for free! Our experience with them as been wonderful - they are quick, nice and do a great job. Thank you for giving back to the community in such a meaningful way.
Service was great and so far key fob is working great although only had for a few days so far.
So anxious to help and spend time explaining and ordering if needed. Knew what they were doing
Went in with a dead display on my Samsung, and was told I needed a new screen at $150. An hour later they called me to tell me the screen had simply become unplugged somehow inside the phone, and they were done with it. Charged me $30 for an hours labor, that was all. Great guys, honest work. I recommend them strongly.
This place has never let me down in products they have and the service they provide. Their on-line purchase and pick up in store worked great on my last purchase.
I got two iPhone screens replaced at this store a couple months ago and they were fantastic! It was quick and the staff was so friendly, professional, and knowledgeable. The phones look brand new! They did such an expert job. I love this store!
Product was available, good communication on phone and in person. Very personable staff.
Needed a battery replaced on an Iphone 5 so I stopped by this store. The guys working there ere very professional and seemed very knowledgeable. They replaced my battery quickly and exceeded my expectations. I watched them interact with other customers while I was waiting and was very impressed.
Needed a watch battery. The store had the battery and the staff made the fix look easy. I then found some chandelier led bulbs I needed. Great service.
I appreciate doing business with Battery Plus. I was trying to locate batteries for my mobile wheelchair, and found out I was given the incorrect information, but the information was caught by the manager, and instantly called me to give me the correction. I appreciate doing business with him not only did he correct the matter, but he gave me a percentage off of my purchase that I had to have to operate my wheelchair to get around. I appreciate the manger, and also everything the store helped me to processed with my purchase.
I had my iPhone battery replaced in only 15 minutes. They did a great job and Im back to full battery capacity again.
Always the go-to for phone and conputer batteries! Very knowledgable and honest staff. If they dont stock the battery you need, they can get it within 24 hours. Highly recommended!!
Got a good battery at a good price. The guy who waited on me had the personality of a rock he didnt have a name tag so I dont know who it was.
They are super friendly and helpful, but there is nothing I couldnt get from Amazon.
Yesterday. July 1st, we needed a watch battery change and help setting the time on a new Sieko watch. The assistance was super and price surprisingly low. Thank you.
Ordered a battery for my lawn tractor online. I was notified shortly thereafter that it was ready for pickup. When I got to the store it was ready for me and they processed my core refund promptly. Battery is a perfect fit and works great!
Seemingly the online availability of the specific battery I wanted was not accurate. When I went in to pick up what turned out to be a cancelled purchase due to lack of stock, the sales staff were able to convince me to buy something closer to OEM at a cheaper price, plus he threw in the online 10% discount. So all said and done, I was pretty satisfied with my experience and the staff were cordial and patient.
I’ve brought multiple phones here screen and back cracked, unable to type, my devices were fixed within an hour, I was extremely satisfied with their service!
Been here 3 times with busted phone screens. All the guys are super nice and helpful. Had my phone ready in under an hour. 10/10 would recommend
Always helpful, pleasant, and in stock with what i need.
Great folks! I have used their Werker brand for years for audio production and have never had a weak or bad battery. Good prices too!
They are fast, friendly and knowledgeable of all products.
These guys do it all! Batteries and light bulbs for just about anything you can imagine. Friendly service, and they also know what theyre talking about. I wish more businesses were like this...
Always helpful. Very knowledgeable in their products. They find what I need every time.
Got the little battery for the remote start for the car I was driving at the time. Worked great👍
Steven and Jason are great. Good and fast work with my charge port. Recommend.
Had a1990 Power Wheels Barbie car with a 1998 recall, came from 3 hrs away and they took care of me immediately!! Great, friendly and efficient customer journey!!
Friendly, very helpful and knowledgeable. Thanks!
Batteries galore! Light bulbs too. Great service.
They were very helpful,, tested my battery and found it was still good. Thank you very much.
I purchased lawnmower battery October 14, 2017. I tried to use mower on November 24 and found battery to be dead. The battery was returned for replacement on November 25 to take advantage of “6 Month Free Replacement Warranty” as advertised on the website. I was told they could charge the battery but that would take the day to charge and would only be replaced “if bad”. I was also told the battery would lose its charge if not used. This mower has had multiple batteries that last thru the mowing off season (sometimes 4 months) without this occurring. There are two things I will not tolerate - being lied to and stolen from and in this case Batteries plus Bulbs has done both.
Amazing service. They went above and beyond, checking my phone and discovering it didnt need a battery, I needed a new phone! Then they refunded the battery on the spot even though it was an on-line purchase.
Quick and easy. Great service
This place was great.The employer was very helpful and offered to stay a few minutes late as i had told him i was on my way.Thank you.Great customer service.
Very knowledgeable staff and very willing to help you.
Great customer service - I purchased a new battery for my car & was in & out in about 5 minutes, & that included getting my core charge put back on my card.
Had my screen replaced on my phone. To only about 20 minutes, I was pleasantly surprised. Id go back if I drop my phone again.
The service was friendly and helpful when we had questions about a deep cycle marine battery. I would go back.
I ordered a battery for my laptop online and was able to pick it up 45 minutes later, and it was installed for me. Ive been trading here for years and have always been completely satisfied.
Excellent service and have the right products
They have any battery you need and good prices
Just picked up batteries,no problems.
Used the Nolensville road store twice now. Both times great service. Very professional.
If it has to do with batteries this is your place.
Chad is the man!
Efficient and effective service
Great service
Love these folks so helpful
Jason is knowledgeable and super nice!!! A+ Customer service. I will be back.
Excellent service!
Not Very knowledgable staff and the batteries I purchased wont hold charge as advertised.