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COIT Cleaning and Restoration of Nashville
1182 Antioch Pike, Nashville, TN 37211, United States
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COIT Cleaning and Restoration of Nashville
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Yo
Review №1

Job was rushedWas told I was lucky to have my carpets cleaned at such a low price $250 (twice)Was told the job was worth $500 (twice)Pulling out the equipment, we charge for that *remedy: ensure the happiness of the client and quality of the work before putting the equipment away*Ive used this company many times in the past. I must say, today will be the last day I use them. Josh, seemed nice enough initially, however being told twice how lucky we are to have our carpets cleaned at such a cost, then for him to rush through the job, be bothered when asked to hit another spot, to have him put his equipment up before asking us if everything was ok...I could go on but I will not. This was an experience I would NOT want to relive. He cleaned our carpets as if we received a discount, half-@ssed and fast. Coupon, discount or not, all services should be executed the same.I will NEVER use their services EVER again.COIT use to be reputable. NEVER AGAIN!

Ro
Review №2

Miguel was a pleasure to meet and took great care of my home. This company showed in a short period of time and provided excellent service. This place will be my only call in the future for my home cleaning needs. Very professional.

s
Review №3

Miguel is a personable, professional person. He’s through and does the best possible job. We love him!

ka
Review №4

I can’t believe they just charged me $426 to clean my upstairs carpet and all the stains are still there. When we first called to make an appt. with this company Brandy didn’t even ask what kind of stains we had she just instantly promised they can remove everything. She lied. I tried calling but she hung up the phone on me. I have left messages with her for the manager but no response!! WORST CUSTOMER SERVICE EVER.First thing their website says is “100% Money back Guarantee” some real BS!

Ma
Review №5

I have been a customer of Coit for over 15 years. MIguel has done an outstanding job for me over the last several years including grout cleaning of my kitchen floor - making it look brand new. One year we were in Italy and had a water issue in our upstairs bathroom - they were on site and took care of cleaning up the problem for us. Scott as owner of the company has built a great business with an outstanding reputation. Contact them for your next cleaning needs or restoration. I give them a 10+!!

Ca
Review №6

Miguel has been out and cleaned up several pet accidents on the carpets in my kids rooms. He does a fantastic job! The stains come out and the area is sanitized! Worth every penny! Dont look any further than Coit and Miguel!

Jo
Review №7

I had three things done--ducts, living room/hall and an area rug which they took away. With the air ducts the tech did not follow protocol, not covering all the vents, and leaving dust everywhere. He said he did not have a vacuum to sweep up all the debris, so I vacuumed myself. I dont consider that good service for over $600--just for the ducts. The rug cleaning did NOT dry in two hours--more like 24. I hopped around on towels for a day. The area rug was to be delivered at noon on Thursday. The driver called and said, no, it would be between noon and two. I told him I had an appt at 2, he said he would call to see if I were home. Of course he didnt call until I was about to leave, so we agreed on Friday afternoon. No call. The office said it would be Monday and the driver did not have the rug on the truck. I still dont have my rug and am in hopes that Monday will work out.

Lo
Review №8

Jesse cleaned my HVAC ducts and did a great job. He cleaned everything up afterwards and got everything done in a great time. He also offered to clean my carpets and rugs. My carpets looked brand new afterwards. I haven’t had my rugs cleaned in 20 years and he took out every stain and made them look brand new again. I highly recommend using COIT for any HVAC or carpet cleanings. I will be using COIT and Jesse again in the future.

te
Review №9

Miquel did a fantastic job. My floors have never been professionally cleaned and they look new. Best service I have ever received in any home care. Will only and always use COIT

Ji
Review №10

Courteous, professional, attention to details

Sa
Review №11

This is a fraudulent charge. I have never used this company before

S
Review №12

Best cleaning service ever.

K
Review №13

Beware- Bait and switch pricing.I was very disillusioned with the pricing process. I had made an appointment and received a worst case estimate as my couch size is between a love seat and a full-size couch. They priced it as a full-size couch but they said when their operators got there they would adjust the price.Upon arrival they calculated it 30% higher. And they would not honor the original price, saying their minimum charge was higher. I was stuck. I needed it cleaned so I paid the higher price but I’m still very unhappy about not honoring at least the original price and the game of jacking up the price upon arrival.On top of that, we waited around the first appointment day, where they never called to update their arrival time within the 2 hour window. I had to call at the end of the day, so we reschedule for the next day. I thought I was very accommodating and with that accommodation they should’ve at least honored the original price.You don’t really want to squabble prior to anybody doing the work as they might just cut corners so I am left with leaving YOU an informational review.It’s all just not professional. Beware.

Je
Review №14

I needed my carpet cleaned and Coit came out that same day to get the job done!! Pedro was the guy they sent,he was sooo nice and his customer service was excellent!!!! He was very thorough,quick,and on time. I would recommend this company to anyone.

my
Review №15

I had Coit clean several items in my home last week and was pleased from start to finish. Top notch service from everyone. Miguel and his assistant were so kind. Scheduling the appointment was very easy and the customer service was hard to beat. Im definitely recommending them and be sure to ask if theyre running any specials!

M
Review №16

The company sent a rep out who burnt himself, then sulked about it, did something for a little longer, and then conned my wife into paying for the job. I had to have another company come out to show me that the job wasn’t done in the first place. 10+days later, Coit sends the exact same person out to fix the problem. How am I to trust this has been done this time? Haven’t been contacted since. Zero integrity at this company and I highly recommend you do not use them.

jo
Review №17

Really needed them to come the same day as when I called. They made it happen & did a wonderful job. Highly recommended. Little pricey but well worth it.

Je
Review №18

One of your drivers (Van with # 15 on it) just pulled out right in front of me and ran me off the road and drove off. Ive got 2 small children in the car. Maybe you should make sure your people can drive safely before you send them out into the community.

Mi
Review №19

I have used coit for years. Their customer service and service has always been impeccable. Highly recommended.

ca
Review №20

Wonderful service! I needed my carpets cleaned in a hurry. Coit was out the next day. Highly recommend!

St
Review №21

Have used Coit for over 30 years. Great company. Just had them clean my HVAC Duct work and received another wonderful job.

Ja
Review №22

Great job cleaning by Ben and the customer service from both the techs and the office was A+ (that Brandy is a delight). Would definitely use again.

Ma
Review №23

This was my 2nd experience with Coit & as the first time, the service was excellent. The estimator was extremely helpful, assisting me in making decisions about what to clean. The cleaners, Miguel & his partner, were very polite & worked quickly & completely. - they did a terrific job!

Ma
Review №24

Got my rugs and carpet cleaned by Tony and he is wonderful! Thorough andspeedy.COIT sent me coupons from prior services so I got a real deal as well. Wouldnt use anyone else.

Le
Review №25

Wow what a fantastic job Roy Alsup did with my carpets! They look and smell brand new. I am more than happy with the work that was done. If you decide to use COIT - ask for Roy to be your technician. You will not be sorry!

Mi
Review №26

Fantastic service, great employees, and very helpful! Highly recommend to anyone who is looking for carpet or floor cleaning services.

He
Review №27

I had a great experience with Coit. Very professional and great service. I highly recommend this business.

Le
Review №28

I highly recommend this company! Excellent service and professionalism across the board!

Ro
Review №29

Just had my ac duct work cleaned by Coit. He came highly knowledgeable and very courteous. Highly recommend.

Ma
Review №30

Pedro from coit carpet cleaners came to my home and cleaned my carpets and did a fantastic job I would highly recommend coit to all my family and friends

Ka
Review №31

Had my hardwood floors cleaned and resealed but the shine lasted only about six months--if that long. Cost too much for such little return!

Le
Review №32

Highly recommend this company - very helpful, punctual and professional.

Te
Review №33

Wouldnt provide 6 room carpet cleaning quote over the phone. Lady was very rude and hung up on me.

Li
Review №34

Pedro does an AMAZING JOB

Sh
Review №35

Top notch service in the Nashville area!! Toney just left after cleaning our HVAC duct work. He spent time answering questions and pointed out some issues that once fixed should help dramatically this summer. The process of cleaning took under 2 hours. Toney showed us the issues he came across so we had the opportunity to take pics to show to our HVAC service guys. Super professional and incredibly nice to boot. Thanks Toney and COIT for all your help!!

Be
Review №36

When my rug was picked up, they gave me a quote of $140.00 for the cleaning and providing a new pad. They did not bring the pad and tried to charge me 147.00 plus $119 for cleaning. Will not use them again. Got pad for $70 on overstock. Crooked.....

Ka
Review №37

Tony did an excellent job on our carpet. This was our first experience with Coit & we will continue to use them from now on.

Ge
Review №38

CAME TO MY HOME AND ACCESSED THE DRAPES THAT NEEDED TO BE CLEANED . . . AND E-MAILED ME A QUOTE ALMOST IMMEDIATELY.

Information
24 Photos
38 Comments
4 Rating
  • Address:1182 Antioch Pike, Nashville, TN 37211, United States
  • Site:https://coit.com/nashville
  • Phone:+1 615-781-9797
Categories
  • Carpet cleaning service
  • Carpet store
  • Home improvement store
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–3PM
  • Wednesday:Closed
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7AM–6PM
  • Sunday:7AM–6PM
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