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Walgreens
5600 Charlotte Pike, Nashville, TN 37209, United States
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Walgreens
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Ar
Review №1

I went to the pharmacy to pick up my rx and I was supposed to have 90 pills but when I got them I only had 66 pills and the pills wasnt filled to the top and it was the skinny bottle, which if you put them in a skinny container it should be all the way filled to the top. Brea was the floater pharmacist and she stated the count was right, so what happened to my other 24 pills? Someone must have put them in their pockets... thats why the count was right. I bet Ill count them before I leave from now on...spread the word to count your pills. I reported the incident to my doctors office and they said its not the first time this has happened, theyve heard of several incidents... so count your pills before you pull off in the drive through or if you go inside before you leave the counter!!!

Aa
Review №2

Walgreens pharmacy is the worst in the world. I will never have another script filled at any Walgreens after the experience I have had today.

Je
Review №3

Pretty nice folks that work there. Always chipper and friendly. But with the exception of one person that works in the pharmacy, shes absolutely horrible, rude and Ive had trouble EVERY time in Ive been! Other than that, amazing place to stop, shop, and get your meds at

bi
Review №4

Just left here and I would give Marcus 0 stars if I could. As I enter store hes checking out the employee from previous shift who I spoke to and know. I go down drink aisle and grab my Reigns. Go to milk cooler and grab my milk. As I turn around he bends over quickly to pretend hes moving items around. Knowing good and well he must think Im trying to steal something. If I wasnt half asleep I would have called hin out on it. Ive been shopping here several times a week and paying for everything I get since before you were born Marcus. Dont quit your night job because you wouldnt make it as a detective. Also, while you were away from register watching me someone could have taken something from the front of store.

He
Review №5

I called in to see if they had something that I was looking for. I do understand that the we are all needing to be patient. I am a very patient person. I noticed that the second item that I needed was double checked for stock. Finally I got my answer. The good thing, is that they will have it waiting for me to pick up and pay for at the Pharmacy.

ke
Review №6

They can’t printouts

Ru
Review №7

Great service and always stocked.

Vi
Review №8

Their bathrooms still do not work.

Na
Review №9

You should have available restaurants for your customers

M
Review №10

I visited the Walgreens on Charlotte pine in Nashville 1/12/2020 and went to check out. The online coupons from the app weren’t all working. Issue one. Then I said forget it I’ll use what’s working and I had a paper 20% off coupon that I got earlier in the week that expired 1/12/2020. I was fine with using what online coupons worked and the 20% off. Then the manager can over voided the whole transaction and the 20% off coupon no longer worked. She told me there was nothing she could do and I had to pay full price. There was no way to add the 20% off that I MEVER USED and she had in her hand. There were no possibilities to override it either. The store employee who originally helped me (much nicer and considerate, might I add) just said give a certain discount because it was store/employee error. The manager would not do that and said the only way to make it work is to give me items for free but that would mess up their inventory and she couldn’t do that. I will NEVER shop at a Walgreens again after the lack of management, respect, understanding and most importantly customer service. All while there was a long line of customers and they didn’t have anyone else helping. Completely unprofessional and wrong. Poor management and even worse company values if this is how you train employees. Will be posting this to the public web as well.

Mc
Review №11

The best service of any national chain I have ever experienced. I was in this location twice today. Very helpful, friendly and with a smile on their face. Especially Aaron! Thanks so much!!!

TK
Review №12

The cashiers can be a little testy. There’s one that works in the pharmacy who is really rude and short, almost has a prison guard attitude. Decent store, it’s located at a busy intersection so it can be tricky to get in and out of during peek hours. Watch out for beggars in the parking lot, they’ll chase you to your car. Lately this has been a lot better though so they do a decent job of keeping them out.

Jo
Review №13

Been purchasing all of my medication, and my children’s medication from Walgreens for the last 10 yrs or so. But after dealing with this Walgreens, i have decided to take my business elsewhere. Not only has Walgreens become one of the most expensive choices for prescription. The staff is rude, unhelpful, and show little care for their customers. Sad to see, what once was a trusted source, go so far downhill.

Cr
Review №14

The Pharmacy staff is very rude. The pharmacists judges ppl by what medications you are on. He made a remark to me one day as I was getting my meds and I thought that was very unprofessional! Bad business!

Ka
Review №15

Great location! Staff was friendly! The store was clean! I received help from one of the workers when I couldn’t find a particular product that I was in search of. Will def be back!

Lo
Review №16

Extremely upset with the inability to fill my prescription. I’ve been getting mine there for years and it wasn’t always simple. today all I asked was a question about my refill options. They somehow managed to cancel my prescription and said they’re not allowed to fill it anymore. So now I am unable to get my month supply of medicine! How is that they can get away with this? I am extremely upset and once I figure out how to get my prescription refilled, you can be certain I’ll be taking my business somewhere else.

El
Review №17

WORST AND SLOWEST Walgreens alive!!! Takes a good 30-45 min to get a medication. They usually have only one tech working the window line and the line inside and one pharmacist. I tried to give this place a shot about 4 times and it’s so unacceptable and will never resturn here

Li
Review №18

The pharmacy is always busy... Because they are the best in the area. I go out of my way to go to this Walgreens because of the pharmacy staff here. They are quick and friendly in my experience. The only times Ive ever had to wait is when they were slammed in drive and in store, or had needy customers.

Ni
Review №19

Our cashier Briana was professional and sweet from the time we walked in the door until checkout. The bad part is that I had to deal with a very unprofessional and rude manager by the name of Quen. In the 20+ years of shopping with Walgreens Ive never dealt with anyone...especially a MANAGER who after addressing my issues and concerns was told, Well if you dont like my attitude then you dont have to come back. Needless to say I will be contacting the corporate office to let them know what happened.

Ja
Review №20

Tabitha and Tarrus were both very nice. Clean store with tremendous selections of all the medicines, food, snacks, drinks, bathroom supplies you need. 5 stars

He
Review №21

The employees are friendly and helpful.

Ja
Review №22

Hands down the rudest pharmacy staff I have ever encountered. My family has filled prescriptions at Walgreens for several years, but we immediately switched to Publix after one trip to this Walgreens. The pharmacist I dealt with is a miserable individual. Walgreens shouldnt allow her to speak to any customers.

Ji
Review №23

The absolute worst! Rude, slow, they don’t explain why medications aren’t ready when they say they will be and they take 30 minutes just to give a half bottle. Go to Green Hills or Costco!!

Au
Review №24

I went to the store at 4:30pm yesterday. There were two cashiers at the front. I had a couple items in the buggy. I proceeded to checkout, one of the cashiers she was tall, lightskin girl with Beyoncé lemonade braids, and young. She checked me out, not only did she shove all of my items into two bags(the bags were so full that they could break), remind you i have a decent amount of items in my buggy. I left my buggy right next to the checkout area because my hands were full of the two heavy bags that she shoved all my items into. As I’m walking out She proceeds to ask me to push the buggy to the buggy area seeing me struggle with my two bags. Which in my eyes i felt like i shouldn’t have had to push the buggy back especially with a bagful of items & her and the coworker were sitting there not doing anything. As i struggled to push the buggy her and her co worker proceeded to make a comment and snicker at me. Terrible customer service i will never return there again, I’m calling the manager to discuss their poor customer service. Please don’t go there.

Mc
Review №25

Rude edgy pharmacists in person and over the phone. Nothing worse than these types of employees??? Where is the management??? Do you just let your employees talk to customers any way they want?? Rude pharmacists wouldn’t tell me if they carry buprenephrine over the phone, and then the pharmacist told me that my doctors office forgot to put information on the prescription when it was printed right there in small lettering!!! Maybe if she wasnt so concerned with getting out of work she would have seen it!! Literally went right down the road and got it filled no problems!!

De
Review №26

Be very careful if you think that Walgreens is a discount pharmacy and store. I purchased a small bottle of OTC pills one evening (the store is very close to us). Upon getting home I realized that I had paid too much. Walmart had the pills for less that $5.00. I paid $16.99 at Walgreens, over 300% more. Since I had already taken some of the pills, rather than take them back to the store, I went online and filed a complaint. They said theres nothing they would do about it. Consider Walgreens to be a convenience store. Youre going to pay big because of their corner store location.

Ma
Review №27

Fast service but getting out is hard because of the traffic

An
Review №28

Rude staff. Deserve to be tossed on the street and flogged. Id give this horrible excuse for a Walgreens 0 stars but I cant.

Jo
Review №29

The rudest pharmacy, Ive ever been to. The chunky red head pharmacy tech, April, and the rest of the pharmacy employees should be fired and replaced. These are the most disrespectful and careless people that Ive ever come in contact in a professional place. If you dont want to do your job, quit and go somewhere else!

J.
Review №30

Great location. Great employees.

Mo
Review №31

I am constantly disappointed with the service that I receive in the pharmacy department. The staff is usually extremely rude. They never know how to accurately quote your wait time when filling a prescription (for example, I dropped off an Rx from my doctor and was quoted 20 minutes, after an hour I walked up to the counter to ask how much longer and was told that I was forgotten about and it would be another 20 minutes). They ***CONSTANTLY*** tell me there is an issue with my insurance, but when I take my insurance elsewhere there doesnt seem to be anything wrong. Considering that I processed health insurance for a living, I know my benefits through and through. God forbid you go through the drive thru and have to deal with the rude woman who cuts you off before you finish your sentence. Ive stayed at this location for about a year due to the convenience of location in reference to my home, but will confidently say that after picking up my prescription I will never return. I dont understand why it is so hard to practice basic customer service skills.

Ch
Review №32

THE slowest pharmacy I have EVER experienced in my ENTIRE life, the the worst attitude and lack of communication from a pharm tech that I have ever seen. Will never fill a prescription here again.

D.
Review №33

Very rude and not so happy people working here. CVS is just across the street.

Le
Review №34

Got to the drive through for the pharmacy and had to wait 45 minutes. There were only TWO cars in front of me. There were 8 vehicles that came and left behind me, likely equally as frustrated. Finally get to the window and NO ONE IS WAITING IN LINE INSIDE. Workers are LAZY.

Gi
Review №35

I go in here often. Its always clean and staff are friendly

Ni
Review №36

Pharmacy staff is definitely subpar. They are rude and not at all helpful. On my last visit, I arrived to find the prescription refill that I had called I in two days earlier. The pharmacy tech was rude in telling me that Id have to wait 30 minutes. I waited in eyesight of the counter for a full hour. When I returned to the window and asked the tech (a different one) if my meds were ready she huffed and puffed before checking only to tell me they didnt have it in stock. I didnt get so much as an apology.If you have the option to go to another pharmacy, do it. This one is horrible.

As
Review №37

Randall was so nice and helpful to us! Thanks!

ri
Review №38

I am currently waiting for my prefilled prescription...we are going on 20 minutes. This is the reason for calling in the fill a prescription.

Cy
Review №39

Rude! Horrible customer service!

Ha
Review №40

Placed an order in the photo department, and their printer has been out of ink for a MONTH the employee said....

Id
Review №41

They didnt run my insurance card the right way, charged me more money that i really had to pay for some mysterious reason.

Oc
Review №42

This place has the nastiest restroom Ive ever seen. Only roll of tp was located on the disgusting floor. No soap, so you know no one there is washing their hands. Health department should shut this place down.

tn
Review №43

Rude, hurtful, and unwelcoming cashier.

An
Review №44

Always takes forever. They screw up orders all the time.

Ha
Review №45

One of the most rudest staff in the whole world. They are so lazy. Their job is to make the patient sick.

Mo
Review №46

Located in the busy place ..... Cannot complain... OK Store!!!!

An
Review №47

When I went in the pharmacy on Sunday, the pharmacist was nothing but nice. When I called today, the girl taking calls in the pharmacy was totally rude. I now am rethinking making this my preferred pharmacy.

Te
Review №48

Pharmacy staff very Lazy and rude they have lost my prescription not only once but twice

Ta
Review №49

Its walgreens

Sa
Review №50

Friendly workers

Information
43 Photos
50 Comments
2.4 Rating
  • Address:5600 Charlotte Pike, Nashville, TN 37209, United States
  • Site:https://walgreens.com/locator/walgreens-5600+charlotte+pike-nashville-tn-37209/id=4707
  • Phone:+1 615-356-5161
Categories
  • Cosmetics store
  • Beauty supply store
  • Convenience store
  • Drug store
  • Greeting card shop
  • Perfume store
  • Stationery store
Working hours
  • Monday:6AM–12AM
  • Tuesday:6AM–12AM
  • Wednesday:6AM–12AM
  • Thursday:6AM–12AM
  • Friday:6AM–12AM
  • Saturday:6AM–12AM
  • Sunday:6AM–12AM
Service options
  • Curbside pickup:Yes
  • Drive-through:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Passport photos:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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