Absolute best place for ALL the made in TN products. I consistently use them for personal & professional gifts. Easy to order & pick-up & often have sales. Great staff too. They recently raised their shipping prices, which I dont love but Ill still use them. Will just try to do more pickup orders.
Weve worked with the awesome people at Batch for client Christmas gifts for 4 years now, ordering more than 300 Batch boxes each time. They make it easy! They are great to work with--very responsive, very accommodating, and quick. The Batch boxes look amazing and clients love them! Plus, we love supporting many local companies with Batch. Thank you Nancy and all the great folks at Batch! - Abigail House
Brittany offered the best, courteous, customized, prompt, friendly, professional Customer Service.Although I dont usually order things, Brittany made me feel very comfortable and offered options without delay.I was blown away with the entire experience!! I will be ordering for others again soon.Thank you Brittany!!!!! Keeping Smiling and being a Beautiful Woman.
I cannot complement Batch Nashville enough. We started working with them to send gifts to applicants as part of our interview season and they were fantastic to work with. Very responsive and flexible in helping us craft the perfect gifts. I have recommended them to everyone I know and will be placing more orders for birthdays, holidays, etc. If I could give them 10 stars I would!
Working with Batch is always a great experience. They care so much about their clients and their products. The attention they show you can only get from a local partner like that. They understand our needs, they are fast, and the products always look great. Love them! So happy to have them.
Ive shopped in person and the products are fantastic, but I recently placed an online order and I could not be more pleased!! Even with Covid-19 issues, they are getting my order out quickly, and even sent me an email thanking me for my order with a 20% off coupon. Cant wait to shop again!
The Batch Team was wonderful to work with! Their variety of boxes make the most special gifts for anyone. Whether its a personal or corporate gift, you are guaranteed to make someone feel special with the unique goodies inside. It truly is a fantastic Nashville company with amazing products. I will definitely order from them again!
I ordered Quarantine Care Packages for my clients and was blown away by the team at Batch! Everyone’s responses have been so joyful especially in a time where a smile goes a really, really long way. Their professionalism, efficiency + over-the-top generosity to make this gift stand out in the minds of my clients will never go forgotten! Batch will always be my go-to :)
Honestly can not say enough! From e-mail to phone to in person, their customer service is outstanding. I have purchased for both business & personal events, as well as local & out of state clients & family. The local gifts are top notch and add a fabulous personal flair that everyone has genuinely loved. 100% recommend!
Batch is AWESOME!! First, I have to be honest that Ive never actually been to the store, but Ive become a devoted Batch customer through online orders. My love of this company- and the quality local products they offer- started in March when the world came to a standstill due to COVID. I could no longer go out to shop for the unique products I needed to go with a small gift I had for a friends birthday, so someone online recommended checking out Batch. I placed an order for delivery to my house and Im so glad I did! I was able to see for myself the beautiful packaging, handwritten note, and see/smell the products. It was enough hook to me! Weve ordered 5 or 6 times since.In addition to all of this, their customer service is wonderful. I received an email after our 2nd purchase thanking us for the repeat business (seriously, tell me another company who does this!). Even when an item Ive ordered is out of stock, which has happened a couple of times (hurray! theyre staying busy!), they very quickly send an email with a suggestion of a perfect alternative product.To recap: great products, quick shipping, awesome customer service, and strong customer appreciation- it doesnt get much better!
Our experience ordering client gifts from Batch was exceptional! They made everything so easy, and we know our clients will love the local items we chose. Will definitely order again in the future. Thanks!
The Nashville Area of Chamber of Commerce absolutely loves working with Batch! They provide high quality customer service and working with them to order our 2019 Holidays gifts was seamless. We definitely look forward to working with them again very soon!
I worked with Batch to order corporate holiday gifts for my companys partners, and they were a DREAM to work with! Very organized process, clear steps, lots of options including customization, fair prices, well-sourced products, quick follow-up. Highly recommend working with Batch to order bulk gifts - they do ALL the work!
I used Batch to send out my corporate Christmas gifts and had a great experience. The entire process was seamless and my customers were thrilled with their gifts. Batch will be my go to for corporate gifts from here on out.
Such a great store with fabulous local made products. Clean & affordable- great find
This is such a cool store! Unique to Nashville and carries products equally unique— anything from candles to dry rubs to baby clothes! It’s a bit pricey, but still worth a look around if you’re in the Farmers Market.
They make ordering gifts SO easy. They look so beautiful upon delivery as well. great communication, great experience and great products.
Enormously thankful for the crew at Batch who made the process of selecting and sending a New Years Batch so turnkey. Nancy and co. were helpful, responsive and accommodating - I would highly recommend using Batch for your next corporate gift experience!
I love this place, so many great gift ideas in one place. Also my go to spot when I just dont know what to get for someone. Seems like I can always find something for the hardest gift. Then they whisk it away and wrap it beautifully or box it up and ship it for you, so easy. Ive also used their gift boxes many times for friends in California and Florida and they are always a big hit. A great way to introduce Nashville, TN to them! Everyone Ive dealt with at Batch have always been friendly and happy to help.
Highly recommend! I sent a Batch box as a thank you to some friends in Quebec and they were thrilled with it. They especially loved the Kickin Chicken White Sauce!! Batch is a really fun way to give people a glimpse of Nashville. The customer service is above and beyond. They are very responsive and followed up to make sure I was happy with my order.
I received a thoughtful BATCH gift and was wowed! The packaging is simple, with understated elegance. I love that everything was so Nashville! Locally sourced, high quality, environment friendly. Just wanted you to know it was a hit!
Amazing products and service! I received a BATCH box as a welcome gift at Loews Vanderbilt and have never forgotten their presentation and quality over two years later. I ordered a box for my husband for Christmas, and noticed that there was a lag in shipping. Sam with customer service assisted me immediately, and even upgraded my box! That is unheard of from most companies! Their products are so unique and impressive. I hope that they grow and have tons of success, it is so deserved!
Thoughtful local gifts abound at Batch. From fun chocolates, to exciting drink mixes, cute baby clothes, and Southern cookbooks, this is truly the place to get your Nashville on. Keep an eye out for the Walkers drink mixes! Dont miss this unique store.
This company is TURNKEY--they responded personally, professionally and got our order turned out F.A.S.T.
It says that the store opens at 9. By 9:30 still was not open and saw what I assume are employees come into the space. I saw several customers pass and look in as well. At 9:30 while I was waiting someone looked at me like I was crazy as they ducked into the back so I left. Wish I could have spent some money locally.
Great place to get unique souvenirs.
Kind, helpful and with all good things Nashville!
Loved the selection and service
Expensive