Always very helpful and have great details on why you should use certain products on different materials. For example this morning I was trying to find the right silicon for an exterior hardie board job and it was being painted Alabaster white. I needed to cover a large area and this is a paintable white silicon.
Highly recommend the Sherwin Williams on Gallatin Ave in East Nashville for all your paint needs. The customer service was truly impressive. I had intentions to buy a certain grade of paint that was sold out, so they upgraded my paint and charged the lower cost. I purchased several gallons of paint, and the store attendant was kind enough to carry them out to my car for me. Extremely pleased with the colors and quality of the paint as well.
I love the paint, I would also love if the staff followed their own store policy and wore their masks properly. A mask isnt effective when worn on the chin.**To the owner who replied, I did call the number you provided, but it was just the generic SW number, I never made it through the maze to speak to an actual person, and that link doesnt go anywhere neither email or website.
Never have any paint always out. Needs more employees worst one I’ve ever been too
Giving 4 stars because the location is small and there is always a line. Otherwise, service is good when you get to the counter.
The paint colors truly match the color chips and the paint goes on well n wears well too. I like the harmony paint for low smell and allergies. Also the staff is helpful.
Repeat customer for very good reasons ! Awesome team at this store
Matt has always been a fantastic resource for me. He’s knowledgeable, professional, and simply a pleasure to work with. This is the only place I’ll ever buy paint....so long as Matt continues to work here! Thanks for all your help throughout the years.
Love SW, great staff. Always go the extra mile for me
Great experience selecting colors, getting advice for supplies needed for my project, ease of ordering by phone and fast, friendly pickup curbside.
I had the best experience. The guys spent will over 30 minutes trying out different stains on the wood that I brought in and we found the perfect match. You wouldnt find this level of service anywhere else. Very happy customer!
Knowledgeable and helpful staff. An issue unrelated to the paint, but the employee made it right. Also steep discounts available most months/weeks if you know where to look/or brave enough to ask.
Shout out to Matt!!! There was a mistake made in some color match paint I had brought in. Matt went above and beyond to make it right. Really took his time and patience! Thank you
They can get a little backed up because they get a lot of professional painters that have a list of items to buy. However, if you are a DIY’er, this is a great place to go because they folks here know what they are doing! They can help pick the right products for the job and show you small tricks like tinting your primer when you’re painting with a dark color.
True professionals working one area. You get someone that knows paint and a quality product.
I live in the neighborhood and have been to this store about a dozen times for paint over the years. Three of the last four times I have been here they were closed inexplicably over an hour before the listed closing time. I like to support neighborhood businesses and I like Sherwin Williams paint, but I’ll be driving on down to the big box stores rather than wasting my time again.
Really helpful staff here. Also they have a larger variety of base colors than the SW near me in East Nashville.
As a professional, I visit this store all the time. I have always had a pleasant experience. The store is clean and orderly, and the staff is helpful. This Sherwin Williams store is a valuable partner to me in my interior design business.
The blonde worker girl was not helpful at all. Ive heard SW is great for their paint knowledge. We should her a picture of a kitchen cabinet color we liked and she had no advice as to what color matched it best. Her response was I have no idea. My husband asked if she had any advice or wanted to venture a guess and she said no. Real helpful.
Friendly staff that was able to help me find the perfect product I was looking for.
Nice store but the lady teller didnt know enough about paint to be very helpful. Maybe she was a trainee but either way she needs to have more basic knowledge about the main thing she is tasked with selling before being left without a more experienced employee to help.
I Walked in ...shelves on floor.. I Tripped ..over shelves...the guy behind counter unconcerned...with the hazardous mess! WHAT HAPPENED???. Sherwin Williams..USED TO BE GREAT!..NOW? A BUNCH OF KIDS. RUNNING??..GET IT TOGETHER YALL! 0 STARS!
Assistant manager Matt was very helpful and friendly when I needed to do a color match.
Always have what we need
Staff are knowledgeable, pleasant, and helpful. Love that I can get in and out quickly, getting exactly what I need, no hassle.
Im a home improvement/painting contractor and use Sherwin Williams for all of my jobs, great products and customer service!
Great service nice peop5
Great guys...great place
I just left their store. Their employee walked past me as I was entering the door and I went on inside and waited for him to return. When he came inside he walked past me and never said a word. He went into the stock room and I could see him walking around through the window on the door. So...I left and will never return. Thanks, Glidden for your customer service, I will be back.
If youre a residential homeowner dont go there first thing in the morning and try to get paint without expecting a wait.
Great location, friendly and helpful staff
Great staff.
Friendly, helpful Staff!
Great service
De people know what they doing
Always a pleasure shopping at sherwin
Great Customer Service!
Super helpful and nice staff.
Color selection assistance. Friendly and helpful even though they were crazy busy.
Good painting
Excellent services
Better is good