Almost never pick up the phone and dont respond to emails. Even after multiple attempts to contact. Person I spoke to was rather rude and didnt seem like they liked their job or was wasting time explaining things to a beginner woodworker. I will be taking my business elsewhere but to each their own
The negative reviews are a mystery to me. I’ve had nothing but positive experiences here, and I’m not a big-wig client. Just smaller orders for a handful of cabinets and stuff, but the guys in the front and back have always been helpful.
Very nice. Great customer service.
I have always loved this place. This place sells the stuff you just cant get at Lowes and Home Depot. You want to frame a shed go to Lowes. You want to build some quality cabinets see Nashville Plywood.
Great! Its been 7 years since I have been their and they still remembered who I was.Ive always shopped at Nashville Plywood or Mimms Lumber for all my wood working material the most.
Stood at counter from 7:02 until 7:12 a.m. while an employee peaked over his computer terminal at me. Customer service is severely lacking. Finally, another employee came in and helped me. He didnt seem thrilled to help. Many of my fellow tradesmen in our field complain about the customer service in the office or front desk. However, they tend to give a positive nod to the warehouse/loaders. Maybe the guys in the warehouse section could give the front desk guys some suggestions on customer service and appreciation. I lose money standing around.
I bought a couple pieces of plywood for a project and was assured they sold good quality. Then I go to start my project on the weekend and find the face down side had water damage and 2 spots where the wood was warped. I called them about it and their response was basically GFYS.
I do quite a bit of business with them from West Ky. Easy to deal with. Friendly staff. I will continue to do business with them. 5 Stars
I called early in the morning to check pricing and number of plys used in certain plywood. I spoke with Jeff over the phone and he was informed, helpful and friendly. I drove there about an hour an a half later to pick up the plywood I had asked about. I got to meet Jeff when I walked in the sales room to order 3 4x8 3/4 sheets of Baltic Birch. It was quick and easy. The guy in the loading bay was quick and helped load the plywood (which was heavy) in the truck. Although it cost more than the plywood at the big box store, it was worth the additional price because the quality is so much better. I cant even explain how much better this plywood is. 13 ply, no voids at all, and every layer stay laminated. Definitely earned my business for as long as they are in business. Quality products, friendly staff.
Great supply house with great staff.
This was the 3rd time I have been to Nashville plywood, and the 3rd time I have been thoroughly disappointed by the staff. I have never done business with such a group of unfriendly unhappy people. It seems like everyone hates their job and they dont even acknowledge you when you walk in the door. Last time the guy in the warehouse refused to band my order because he is just too lazy to do it, I got the same guy this time so i didnt even ask. Maybe they would treat me differently if I were buying 100s of sheets, but if youre going to have a retail sales counter you should give every customer respect and the time of day. Even my small 500 dollar order pays their salaries, the least they could do is be friendly.
The staff were not very friendly and seemed to be geared toward folks that are buying copious amounts of material rather than what most retail locations would cater to.
Quick delivery,.....
Lazy people
Very good excellent service