Outstanding service. Very professional. You will not be disappointed as their work is first rate. See Jeff, he is the owner and has a real mastery of details. He makes sure that everything is done correctly. 100% satisfaction guaranteed. Overall a very positive experience..
Friendly service, worked with insurance seamlessly and turned around the job on my schedule. Strongly recommended working with these guys.
I had a pretty sizable dent in my rear bumper after my car was hit and I am so happy that I found Middlesex Auto Body to take care of it. Jeff was so easy to work with and made sure I was clear on what work was going to be done as well as the details of the cost estimate. He had told me that the process would take 3 days to paint the new bumper and replace it, but also offered me a 1 day option where he ordered my bumper early and painted it prior to me bringing the car in for installation. I am extremely pleased with the turnout and am so happy that my car looks brand new again! I would 100% recommend Middlesex Auto Body to anyone and will continue to come back for any more services that I may need.
Excellent service and was great about doing contactless drop off and pickup! Hopefully we won’t have more damage to our car anytime soon but if we do we will certainly use them again!
I am very pleased with the excellent work Middlesex Auto Body did on my car. My car was ready before expected and priced very reasonably. Jeff and his team did a fantastic job removing a dent and painting the fender to match the rest of the car. To my surprise, the car looked brand new when I picked it up since other scratches on the vehicle were removed and the entire car was buffed out. I highly recommend this shop for your vehicle repair.
I took my car here after an accident and they were nothing but professional and friendly! Jeff was a pleasure to work with and patiently answered all of my questions. The repairs were thorough and the car was delivered on time. Overall, great experience!
I selected Middlesex Auto Body because of their excellent reviews, and now I am writing one of my own. This is a very professional and knowledgeable shop, and a pleasure to work with. They did good work on my car and delivered it within the promised timeframe. Jeff and Steve were courteous and helpful, as was all the staff. While I hope not to need body work in the future, I would definitely go back to Middlesex if the need arose.
Professional, friendly, social-distanced service. I am extremely satisfied with the precautions taken by this business to make customers feel safe during the CV-19 pandemic.Good quality work from Jeff and staff as well (super important!). I give this business 10/10 stars as I do not believe that 5 stars is enough, Google.
My family has been working with Steve and now Jeff for years and we could not be more happy with their professionalism and care. Recently, we had an accident and Jeff delivered on his time line and estimate and the final product was even better than we expected. If you havent worked with another auto body shop in the area, we highly recommended Jeff and his team. Thanks Jeff!
It is never pleasant to have to get your car repaired after an accident but Middlesex Auto Body makes it as painless as possible. They do outstanding work and also communicate effectively with whatever insurance companies are involved. Over many years they have never let me down.
Excellent! Worked with Jeff who gave an accurate estimate of time, work and cost. They worked with the insurance company and appraiser to make sure everything was in order. Completed the repairs on time with no hassle and the car looked great. Second time using Middlesex and wouldnt hesitate to use again. Highly recommended.
Professional, timely, honest, and extremely fair with pricing. Highly recommend! My entire family goes to Middlesex Auto Body for repairs and Jeff knows all of us by name!
Went to middlesex auto body when I was backed into, back in September. Jeff was awesome to work with and he makes the process as easy as possible for the customer. He worked with me to find a time that was convenient to get it fixed, him and his guys were quick, efficient, and fixed it in a week as promised. Would definitely recommend them to anyone needing body work done.
Jeff came to my house to assess the damage of my car and provided a detailed estimate of all costs. Very courteous company with great communication. Highly recommended!
We would definitely recommend Middlesex Auto Body and they are the only place wed bring our vehicles for repair. They just repaired one of our vehicles and their work, communication, and turnaround time are great, but in addition, they were so helpful dealing with the insurance company. They made the whole process easy (even when the insurance company was difficult to deal with)!
Sloppy work. Doesn’t take responsibility for screw ups.
Fantastic experience, I cant say enough about the total experience. I did a lot of research into auto body shops and based on that research decided to give Middlesex a try. I was blown away by the great work done on the car (it was only a few months old when it was hit) and how they managed the insurance companies. Friendly, very thorough, and take the time to provide you with important details that you may not even know to ask. I have had a few really bad experiences with auto body shops and having to be the go between with the insurance companies and shop. It is great finally having a place to not worry about any of the details.
I found Middlesex Auto body on line and saw the ratings and reviews - so I felt comfortable calling. It was late, Jeff told me he was staying a bit late to finish up a few things and I could come by. Not only did he stay to talk, when I couldnt get a cab ride to leave my car- he offered to take me home! Jeff is a small business owner that knows taking care of your customers is the only way to stay ahead of the competition- and My Audi looks like it never had a scratch. Thank you Jeff!
Ive had Middlesex Auto Body help me recently with a bumper cover replacement on an older car. The owner was extremely knowledgeable and was able to help answer my questions during the process and the estimate was very accurate. The shop is very responsive and turnaround time is great. They do excellent work and the finished product looks fantastic. Highly recommended!
Ive had to unfortunately bring my car to Middlesex Auto Body twice, but the amazing service from Steve made difficult situations a breeze. Steve walked me through the entire process of dealing with the towing company, insurance, rentals, etc and was very helpful in accommodating my special circumstances since I had to be out of town for the entire process. Hands down one of the best customer service experiences Ive had anywhere and Id recommend it to anyone that needed auto body services.
Excellent work on my car. Passenger side from front fender to rear fender was heavily hit. Just picked up today. It looks like completely new today.They are doing great job with saving your money!Highly recommend!!!
Jeff and his team are the best in the area. He helped me deal with the insurance company and all the messy paperwork. The end result, my car looks brand NEW! Just as if I drove it out of the showroom. Jeff is honest and amazing at auto body repair.I give Middlesex Auto Body a 2 thumbs up, if I had more thumbs he would get those also!!
My car was virtually totaled after I was rear-ended a couple of months ago. I brought it to Middlesex Auto Body and the guys there couldnt have been better to work with. They are honest, communicative and incredibly efficient, as they laid out my options and guided me through the process. After they finished their work, they had the car looking better than it looked prior to the accident.When I picked up the car, they informed me that they installed a new battery without charging me since the original battery in the car was on its last legs. I wouldnt hesitate to recommend anyone to Middlesex Auto Body!
I was recently rear ended and pushed into another car while sitting at a red light! I was referred to Middlesex Auto Body through a friend. Steve and Jeff walked me through the entire accident process, from having my car towed to their shop, dealing with the insurance companies, providing a rental car for me directly at their shop, to having the car ready to go for when I needed it back. They were very honest, professional, and friendly and made the entire process as pleasant as possible. I was a first time customer, but they made me feel like I had been a family friend for years. I will most certainly use them again and will be recommending them to anyone who asks!
Had a 180K mile car with some classic Outback rust. Wanted to prevent the car cancer from spreading. They gave me a couple of options from a quick repair to better than new option. I told them exactly what I wanted and they gave me a fair price, with no hassles. Job was scheduled at my connivence and they finished when they said they would! Car looks great and Im happy with their work! Id go back, if my car needs it.
The team at Middlesex Autobody does some really good work. Got my 6000 mile old truck looking the way it should, like new. Easy to work with, honest people. Only thing to note is payment was via cash/check. Hope to never have to go back, but if i got in another accident, Middlesex will be my go to autobody shop.
Someone hit my car in a parking lot and tore and scratched the bumper, which had to be replaced. I decided to go through insurance and Jeff and his staff couldnt have been more helpful. Communication was great through the whole process and getting a new bumper painted and put on couldnt have been easier. Jeff even recommended a couple products to help fix some minor imperfections in the paint and showed me how to use them. These guys really go above and beyond and Id recommend Middlesex Auto Body to anyone.
A station wagon bumped into my car damaging my cars hood and grill. A friend of mine recommended me Middlesex Auto body. I took my car there Steve took a look at my car and ran me through the process. Carie Jeffs assistant contacted the insurance company on my behalf and arranged for an appraisal. Few days later Carie called me again telling me she received the appraisal from insurance and I can drop my car there and she also arranged for a rental car for me. A week later I received my freshly painted car. Jeff and his team did a great job. And they communicating with the insurance saved my lots of time and energy.
MIddlesex Auto Body does superb workmanship and has excellent customer care. My brother and I have been taking our cars here for over 20 years, and we would go nowhere else for auto body repair.
Jeff did an amazing miracle job on a shoestring budget. I am sooo grateful!! If you want honest folks that go above and beyond, this is your place.
I highly recommend Middlesex Auto Body. They were easy to deal with and my car looks better than it has in years. It was also convenient getting the rental car through them, it made the process that much easier.
I had a fantastic experience at Middlesex Auto Body. Jeff is friendly and professional, always taking the time to call (or email) and update me on the progress of my repair.
Jeff was a pleasure to work with through the entire process. He worked with my schedule (within reason) and the onsite rental car was very helpful. I would highly recommend Middlesex Auto Body to anyone.
Steve the owner took great care of me and my situation. quality job at a very reasonable price. in this business all you can go on is someones integrity and trust. i wouldnt hesitate to recommend middlesex auto body to my own friends .
I was devistated when someone backed into my 2016 Ford F-250 Lariat with just over 6k miles. Im a big time truck fan and always take very good care of it. I knew I needed to find the best auto body shop to repair my truck right. After lots of research on the internet and reading reviews, I decided to visit Jeff at Middlesex Auto Body in Natick. Jeff completely understood my pain and frustration about my damaged truck. After showing Jeff my truck and discussing the repairs, I decided to do business with Middlesex. My truck was repaired in the timeline promised. After getting off a red eye flight, I went to pick up my truck. As anticipated, my truck looked brand new after the repairs. The fender was straight and the metallic paint was blended to perfection! Im more than satisfied with Middlesex Auto Body and highly recommend taking any vehicle there! Jeff will treat you right. Ken
Employees were friendly. I didnt have work done so I cant speak to that quality however I felt respected as a person and as a woman, by Jeff. Friendly and professional. Thank you!
Highly recommended. Jeff provides a level of service above and beyond what is expected and the quality of the completed work is fantastic.
Over the years I have used Steves shop for repairs of all sizes and could not be happier with the quality of service and the overall value I received. I have recommended Middlesex to family and friends and everyone has had the same positive experience.
If a friend were to ask me what was the reason I choose Middlesex Auto Body, Id say it was because they do a great job explaining the repair and insurance process to their customers.
The best auto body shop there is, quick, honest, quality work. No one can compare.
My husband and I have used Middlesex Autobody for years. They have consisantly done a great job. Easy to work with and with a good eye to quality. They have made the process of working with insurance appraisers really transparent. They always provide options to lower cost and let you know what will look good and what will be cheaper but ok, etc. They are always willing to go an extra step to make sure everything is great. These guys are awesome: reliable, trustworthy, flexible, personal, knowledgeable, and fun to work with. I wouldnt want to use anybody else at this point!
Very professional! Customer care is excellent
Direct, honest and good work.
Great car repair experience, work was completed on time and at the estimated price. If I do need collision repair in the future I will turn to Middlesex Auto Body.
Honest reliable guys.
Great service, cuts through the red tape