Really easy to find products and staff was super helpful! Great location and around a lot of other good stores too.

Decent tools at a cheaper price. Stock was out on a few items I went there for.

Some items I was interested in were out of stock but they still tend to have new stuff thats worth a look. They had me by the wallet when I saw their cordless (20V lithium) heat gun... I wasnt walking out without it.

Always a fun time go in for one thing come out with many

This is the place to come for tools and a lot more my son and I are Avid shop is and we love it

Good for 1 time tool use

Good tool selection and always something free with the coupons. Useful to get that tool you only need once.

Always looking for deals.

Very helpful staff. I found everything I was looking for and they helped carry big items to the car without even being asked to! Great prices and they carry EVERYTHING!

Great customer service!

Good stuff

Well organized store. Website also shows what they carry at the store though inventory may not be accurate. Excellent pricing

Modifying an angry review...* Sorry about wanting my thirteen dollar discount and finding your attitude about it abrasive. You implied that I should go to the end of the line. Next time Ill carefully inspect my receipt before I swipe my card.The whole coupon thing can be awkward...This is my go to place for tools. Im sure its a tough business which can make for some challenging situations. Next time Ill bring a little more patience to the checkout line.

Very good prices on mostly lesser known brands of tools. However, the tools I bought there worked.

This place has excellent staff which always welcome you and assist you. So far my experience with their products are satisfactory and prices are very reasonable. You need to wait for coupons to save big. This is my first choice for tools shopping.

Some times you get the C crew and customer service is terrible ...but most of the time if the A crew is on.....they can be real good .....

Cashier Kevin is a clown zero communication

Great place for tolls that arent going to see heavy usage. There are also some hidden gems, like the table top belt and disk sander! Works just as well as the big brands but is more than half the cost.

You get what you pay for. There are some incredibly cheap tools and other products here i would never buy. There are some tools and other products that i do buy and cannot find for 1/2 of what HF charges. The Daytona jack is there flagship product. some other items are great for home or once in awhile use. Do some research before you buy. Dont think youre getting snap-on quality (unless you buy the daytona jack) for HF price.

Usually love harbor freight but on this trip they didnt have the item I was going there to get. But the lady who was working nearby double checked to make sure they didnt have it then found the nearest store that did. So that was helpful!

The place has had a big sign up in the front Everything Must Go as if they are closing the store and liquidating. I finally decided to go to this store since Ive heard people say they have great bargains on tools and they are liquidating so Im going to get some amazing deals on tools! No not the case! Turns out they are NOT liquidating as one of the associates pointed out to me. So it is a big hoax! False advertising. Classic bait and switch was was strike one! I didnt like that. Then I shopped around bought some tools and realized their prices are not that great and definitely no bargains there! About the same quality tools I could get at the other big box chain stores for about the same price! They dont even carry any name brands. I guess whats the difference everything is made in China anyways right? The tool seem to be decent quality but I dont see the point of going here to shop when I can get the same quality stuff at another store at the same prices or lower. There are no real sales, discounts or clearance items here. Its all made to think youre getting great bargains on products but the reality is youre not.

Clean, well organized and reasonably priced hardware chain store. Great for the home do-er but a bit light weight to stand up to the professional.The prices are great. Especially when compared to other large hardware chains, but be warned, always look over your purchase before you buy. Most of their merchandise is fine. In fact it is great for the casual handy person. However, some things I have found to be too light weight for their intended purpose. A quick look over will separate the wheat from the chaff.If you do your own home maintenance or even need a basic apartment tool set Harbor Freight is the place to go.Dont forget to sign up for their daily e-coupons!

Harbor Freight is Awesome!! If you need tools check Harbor Freight first! They have a huge selection. The quality of the tools is fantastic plus youll save a ton of $$$$$. What more could you ask for?

Great tools for great prices. My go-to for all the tools I need at home!

Ok Chinese tools for a low price. Good for a one off

My happy place. Working on buying one of everything.

Good place to find inexpensive tools. Some products better than others. Nice selection of tools. To get better deals, sign up to be on mailing list.

Ask for the young one in the Clover Hat always a good attitude

Its fun to buy tools so inexpensively, and free batteries or other gifts make it neat. I bought a floor jack to replace one I bought for a lot more. I also bought a motorcycle stand for short money. The bike stands up. It doesnt have to do more than that! I dont understand the parking lot sales though.

Unhelpful and unfriendly management. I normally love this store but this particular experience was just awful. I will avoid this establishment in the future.

I interacted with 5 different employees, all of whom were helpful and polite. I have made several purchases here over the years. There are some tools I would avoid, some are a great deal.They have liquidation sales of discontinued items or items that are being replaced by newer models. Thats how I got great deal on my new lathe.

Had to get a lug wrench for my car wheels. Salesperson asked if he could help me. He showed me both a lug wrench and a breaker bar. I hadnt thought of a breaker bar - I ended up buying that! Good customer service.

Harbor freight you get decent tools at a good price, service is good at the Natick location. If using a coupon read fine print make sure what you are buying is able to apply to the coupon. One thing I do not like is the coupons only apply to one item, it would be better to apply to whole order

I have many hand tools and some power tools from them. As long as you stick with the pro lineup, youll be fine. Price is good with the 20-25% coupon.

Good prices and a fun place to shop.

Love this place. Tools are very affordable and the coupons they send out are very helpful.

The Indian man that works there is very kind and knowledgeable. He gives me butterflies whenever I see his face. Mark is a typical Irish dude aka badass and chill. Nick Young is the only Asian that works there. Both Matts are bald but only one is nice. Thats up for you to decide.

Tools are dirt cheap and if you dont need the expensive tools than these are well worth it

I love this store you find great deals all the time I gave 4 stars because they dont have all the products in stock that you see online

A virtual candy store for the tool person. Everything you need and more at real world prices. Thier specials be cant he beat. The quality of product is surprising and the selection is phenomenal.

Great prices; generally good product value for average user.

Low prices but horrible service, they require a phone number so you will be tracked. Always trying to upsell the china tools and it takes forever to get checked out. Im never going to go there again. I can get better tools for a better price on Amazon delivered.

Had what I needed at an excellent price. Helpful staff. Tools appear to be reasonable quality.

Tools are good quality and a great value . I have bought a lot of tools from HFT.

I had a really old return +9 months, for an item I purchased close to a year ago at Harbor Freight. I went in fully realizing I might not be able to return item. However, Harbor Freight accepted my return for store credit for exactly what I paid for item.

Inexpensive, basic tools and supplies of all kinds. Not the highest quality, but prices are low. Reasonable selection.

Staff was really outgoing and had great attitudes. Pretty big HF and well stocked.

Good place to go if you need cheaper things. Works for us to save money.

Great prices. Tool quality keeps improving.Lifetime guarantee on hand tools.

Use coupons! Got another blue flashlight. Very handy and bright.

Great store very busy, glad they finally got one in Jacksonville NC. I have always found what I was I tending to get from the store.

Nick the store manager is the best and helped us out with all our questions!

Prices are great, the quality has improved, but they are short-staffed by people who dont know enough to answer even most basic questions. This location needs new management.

If you love tools and cant stay away!

I have no idea how close they come to having whatever you might want, but they have lots of tools and I bought stuff very happily. Prices seemed good.

Its a good place with unbeatable prices on tools.

I agree with Michael. There is one nice older gentleman working there. Other than that all of the other employees are very angry. They dont want to answer questions or help in any way. They are more interested in getting your phone number and other personal information at the register. The store manager is a real piece of work. I have seen this guy interacting with customers multiple times... Always rude and borderline insulting to them.The merchandise is terrible. I have bought 4-5 power tools there in the past year, in the $20 to $150 range. All of them have broken. Try to return your broken tool within the stated return period... See what happens. Place is a waste of time and money. Wait for a sale and get a better price and higher quality tool at any of the other tool stores all within 2 miles of this place.

This place sucks! They act like you are doing them a favor by doing business with them. The guy with the indian accent that answers the phone there has the people skills of a rock. Go elsewhere if you can.

Certain things are at a much lower price than home Depot.

Perfect, all your tools needs in 1 place, and so ggods prices...

It was a very nice store and the music was good and things were not over priced.

Gotta get yourself some nice tools at a very affordable price.. Has lots of special deals!

Tool quality is good and greatly improved over the years. Great bargains and friendly sraff.

I usually love coming here to get cheap tools, but today i had a bad experience with a casheir Matityahu, black curly-ish hair i believe, was rude, Not sure if ill be coming back. Usually the workers are very helpfull and nice i juat had a very bad expirience with this casheir

Love thos store. wish we had one little closer to westboro

Good stuff for the price!

Cheap tools, what else can I say. Some of the tools are pretty good and last, others dont last at all.

The store is good the tools are cheap and will likely not last but if you need to use something rarely or barely, this is the place to save money. They also stock some hard to find things

Recent renovation = neatly stocked shelves w/ the usual HF mix of great goodies & schlock items

Customer service is normally wonderful here, but not today, must be the weather

Great Black Friday Deals. Also - employees are very knowledgeable . Special shout out to the Manager, Vone, Craig and Keyur who were friendly, helpful and even loaded my purchases in my car for me.

My favorite place!

Great and diverse selection of tools of all sorts at good prices. Look for coupons in most advertising flyers.

Good prices for good tools

Helen is so helpful,she has good customer service...keep it up..thx.

Mostly low quality tools for a low price. Sockets and air tools are good, tool caddy very good,

Cheap tools (in cost and quality), but if you need a special tool for a one off job, youll find it here.

Tools are OK quality for limited lifetime use or a onetime use. Good prices on gloves, batteries, flashlights and tonnes of useful hardware.

Good parts

Cheaper prices

Always great place to pick up a tool or supplies.

They have good selection of tools. But I was amazed they don’t carry JB weld or other epoxy products.

I buy lots of tools here. Cant beat the prices and selection.

Clean and very well organized

Nice people. Decent quality tools.

Very affordable tools!

Great price and great people.

Store employee was very helpful and informative

I needs some tools to adjust my light bar on my Honda during the winter storm. Yet. Im glad I bought the socket set. To fix the snowblower that sheared some bolts.

Had some good coupons for some small accessories.

Isnt to big store but nice and good price. The only one thing for dont give 5 star, is because the store open late and close soon, 8am by 8 pm, major Framingham hardware store close on 10pm, lowes and home depot open 6am and close 10pm, walmart open 7am and close 10pm, target open 8am but close 11pm, so why harbor freight open 8am and close 8pm, they could close between 9pm/ 10pm .

Big parking lot sale (but Natick wont let them have the sale in the parking lot...lol... even better prices than usual.

Good prices, friendly and knowledgeable staff

The best place to shop for tools and more

I am totally on board with Harbor Freight Tools.Service and tool selection is what you need as an electrician. Working in the trade.

This is a great place to buy good and cheap tools.

Looking for sanding tools for poles for drywall seems they dont carry, only belts sanders and powered grinders ☹

Cant complain good prices

I get most of my tools there. low prices on high quality tools and products.

Excellent directions and a great experience at this store