Amazing service, third time returning customer. Started small with a replacement radio for a ‘96 Toyota Corolla that transformed the little old car, great sound and finally able to play anything other than the boring stuff on FM/AM. Moved on to window tinting and lastly a killer speaker system! The service with Moz was always great, and the installations were smooth and fast even when I came in without an appointment!
They did an amazing job installing a wireless apple carplay/android auto touchscreen head unit in my 2008 Ford Expedition. Did exactly what I requested with the factory steering wheel audio controls, back-up camera, and rear entertainment system. Johnny hooked me up with an outstanding price and got me in and out within a couple hours. Definitely recommend them and I will be coming back to them someday to have lambo doors installed on my C7 Corvette.
Highly recommend this place, my friend came In here to get his radio checked and they ended up finding a faulty ground connection. Friendly and Good prices!
To expansive ! 40 dollars to inspect my radio in one minute and tell me the radio is no good.....
Zack here at car audio city is the man he took really good care of me on my System on my 2013 Kia optima I was very happy he gave me really great customer service and it came out very clean very professional. Highly recommend this place come see my boy Zack youll take good care of you
They do good job but theyre thiefs the guys who installed my speakers are thiefs I repeat thiefs they cant even afford tools so they have to steal my tool bag. never again will I go here.
Super helpful, in and out pretty quick and they take very good care of you, will definitely be coming back!!!
Customer service not that good. After I spent 6k in the last 2yrs, I bought some replacement speakers that I got from them when give them the 6grand. They telling me heres the speakers put them in yourself. WOW!
When selling and installing stereo prob a good deal but they over price the small things I can just get on Amazon for example the LED bulbs sold to me for 150 bucks made in China mind you on Amazon I can get it for 35 they dont do refunds but they do exchange complete ripoff when pricing
Help me understand that I ended up paying $2,400 to get new door locks, alarm kit and harness, headrest DVD players but only got alarm done they broke my harness and didn’t put a new one but I was charged for one and the job was done sloppy the guy said he didn’t put new door locks.... is it possible to get a refund if I take my car back tomorrow I just got it done today? And I was charged $100 extra the math was done wrong 😑🤔🧾I don’t know how to post pictures on here it’s my first review I’m writing ✍️
I dont even know where to start.....i had some headlights installed in a place deep in San Diego and my lights Didint function correctly, i gave these guys a call and they fixed everything no problem,my headlights are running smoothly and are functioning probably,thank you guys so much !!!
A few months back I decided to upgrade my 2021 Toyota Tundra stock speakers. I really didnt have much knowledge or have Ive done enough research to understand new technology and understand what are costs of adding a subwoofer and upgrade component speakers. So I was browsing around car audio places near me and chose to go with Car Audio City in National City. I met Mike and I really liked his customer service and his genuine attitude. Long story short we upgraded and ordered a custom stealth box from JL Audio and Mike had already in stock JL Audio component speakers and amplifiers. JL sent the box after 1 month obviously cuz the pandemic but once it was here they called me and went to work on my truck. All smiles from me and I recommend them. Thanks Mike and the guys in the install bay! Wow what a system!! And not to mention that when I went to pick up my truck and go over it with Mike, he tells me that the inside fronts, I believe werent 6 1/2, but upgraded them to 6 by 9s. That was awsome. He hooked me up!
Nice place.. very fun gifts. Disney items too!
Just want to say amazing customer service, got a great deal on a sub woofer setup up, even tho i had a little difficulty with the big in my truck they was willing to swap it out with no problem. As well as the amp going bad due to me moving it, they worked with me and took care of the issue.....great cast of workers and they know there sh#$%!!!! Thanks again
Love this shop. Installer Miguel is the man. Had my car in and out quick. With 6 customers being in front of me I am very impressed. Had to wait my turn but these guys are fast. I would highly recommend I got HIDs and they are awesome.
Honestly a bit pricey but HIGH QUALITY window tint. You get what you pay for and this is the spot to get it done at. Great investment and totally worth it. I will bring my future cars here and also id recommend this place to friends and fam.
Very expensive and NOT upfront about their prices. I was told it would cost me $200 to install inside lights when after I went to pay Mike the owner said $249.00 parts + $125 labor! WOW! Definitely disappointed despite they are nice! Another Hyenas I had to deal with and got some of my meat! Will move on as so many of you are around.....STAY AWAY from this scam store! Definitely after your money and the service suck! Lights stopped working after a week and they wont fix it. Will take them to Court. Disguising Hyenas
Great customer service. I would recommend to anyone
This shop is useless dont go here you guys gonna waste time here
Prompt service, staff friendly and work completed on time.
Customer service was not the best. Had a young teen ager that tried to help, but didnt have any knowledge at all, didnt even know the prices. It was my first time here and they are over priced. I was looking for a pair of 6.5 speakers, nothing fancy, they were asking for $240! Found the exact same speakers at another shop for $175 and that was with both 1 tweeters included!!
Tint installation was ok not the best. Installer need to use good blades rear window has some bad cutting sections.
FRAUD. STAY AWAY. THESE GUYS ARE FRAUD. THOSE GOOD REVIEWS ARE FAKE. HORRIBLE. They took my money without proper quote and threatened not to give me my car unless I pay. Real scammers!
Been coming to these guys for years. Never had an issue. They get it done quickly. Price has never been outside of whats normal. Not sure what else you would want from a place like this.
Spoke to Moe to get a quote and he was very kind and ready to give the best deal! Would give 5 stars but didnt receive services on installation so cant say how that is.
This shop is awesome! Go see Sam, he is the man! They got me all dialed in at a great price. Will definitely be sending my friends to this shop when they are looking for stereo gear.
SO HORRIBLE. They tried to give me an invoice to sign with added $120. When I question it he said he made a mistake, then he charged my cc extra $120. I disputed it and I showed the receipt so the owner called me and threatened to ruin my credit. He said $120 is to help his store with COVID and the extra expenses. ARE YOU KIDDING!
Worked with me to resolve the issues.
Good products, staff extremely knowledible and good job installing. Impressive clean garage install area. Small show room but packed with merchandise
I came in with an older model car with a system that had been installed over 6 years ago. I was helped immediately, my car was also looked at within 10 minutes. They were able to find out the issue and solve it for a very low price. I was given a really good deal and felt they took very good care of my car and me as a customer. I highly recommend this place for any future car audio issues.
Id give 6 stars if I could, no joke. Emad really hooked it up taking customer service to the next level. I didnt have a lot of cash, but he worked with me. Gave me an amazing deal. Now, Im in my Lexus bumping. Cant say thank him enough. 100% recommended.
Around May 2018 I came to Car Audio City looking for some good bass. I received a promotional magazine about a really good deal. I went to the store looking for the items that were part of the ad I had seen. After having my car inspected, I was advised to have a separate set of speakers installed than the ones I was originally looking for due to my vehicles hatchback design. I was told the price would be relatively the same, so I went ahead and trusted their professional advice. I was told installation would take about an hour to an hour and a half, however after one hour of waiting, the installment was complete. Hands down the best service and sound that I have ever experienced with any audio store. Just about two weeks ago, I went back to Car Audio City concerning the sound system I had installed and without hesitation I was helped instantly and with the same customer service I had received the previous time. Definitely will be going back for any other car necessities that I may have in the future.
This place is the Real Deal. They installed my new radio and backup camera fast. I can tell the installers know what their doing, the install was CLEAN! Definitely coming back soon for more upgrades for my truck.
Great service and very friendly definitely would recommend
I had been asking friends to recommend a car audio installation business since my car had been vandalized; because I was in need of a new stereo. Two of my friends recommended Audio City, so I decided to stop by. As I walked in to the showroom, I was greeted by a friendly gentleman, who was knowledgeable and honest with his sales approach. I told him what I was looking for, and within 5 minutes my SUV was in the installation bay being worked on.That’s what I call service!What really impressed me was the clean work their installer did on my SUV. He was careful with my vehicle, and knew exactly what he has doing. He even took the time to answer some questions I had about the installation process. The entire installation took less than 30 minutes, which was a blessing, since I had 3 young children with me. This business delivered on value, knowledge, service, installation, and honest business practice. I will absolutely recommend these guys to anyone who is looking for an honest experience.Respectfully,
I purchase the audio equipment there and I had my windows tinted there I guess its okay the price isnt so exaggerated
I got a reinstall on some subs that I had from a previous car . I was a little nervous at first wasnt sure if they were going to deliver, it turned out great happy with it and decent price moe hooked me up. Thanks everyone!
Sam was Great! Still waiting for the installation, but they have a Lifetime guarantee on their installation so Im confident they will do a good job
Just visted the shop the other day(3rd shop visited on that day actually) went in and gave specs of my sub i wanted to setup and i was on a certain budget. Emad made it happen for me. He hooked me up and sent me home fully equipped. Focused on customer satisfaction, that was solid. Planning to go back for future upgrades.
Owner is great and the shop does great work. Very clean stereo install with amp. Price is competitive and the everything is professional. Keep up the great work, Ill be back with my next car!!
I love audio city they always take good care of me. I got all my speakers from them.
Terrible installers and management
Great customer service here. Been here a few times and always leave happy... Came in without my receipt and they still took care of my subs with no hassel. Would recommend them anytime. They know what their doing and get the job done.
They surely now their stuff, honest and friendly people which is a plus.
These guys do a good job..
After my car was broken into and having my stereo taken, I was looking for places to get a new one and since I see this place all the time I finally called for some prices.I went in the same day and found a stereo system and decided to get the Viper 2 way security system. I was able to get everything ready to bring my car in the next day. I dropped my car off the following day and even though it took a little longer than planned they got everything ready to go so I didnt have to come back.Everyone was very nice and professional. Will probably be coming back in a few months for a few upgrades.
Good service
Honestly one of the best customer service! I went in to purchase some new HID lights with the thought that I was going to installed them, but gladly for my sake. The installation came with the purchase! Thank you Sam !
Average at best. Friendly staff, just a pain in the ass to get help if your system breaks down. No big difference in prices compared to Best Buy.
We had LSD installed on our Mercedes SLK 280 several months ago and the scissor doors work great. Excellent craftsmanship and installation took a couple of days but will work it.
Very informative.
Great friendly service, willing to help with a bad experience and a bad install from a different company. Will give a full review after install is complete with pictures and videos. Installing JL Audio C2 component front and back and JL Audio 12 powered subwoofer.
Audio wasnt turning on for some reason... Took my 300 in last night and they helped me right away. Less than an hour later, back on the road and system was KNOCKIN again. Thanks Guys!
Car audio city is one of the best places to have a stereo or many different aftermarket products installed. The prices are excellent and they have great customer service. Mr. Moe and Mr. Emad will surely work with you depending on your budget. Highly recommend this professional stereo installation team.
Super friendly and great customer service. Helped me get exactly what I was looking for.
This the best place to go if you want perfect customer service and fast installation . Sam is the one of best guy here . Thank you i will go back here for sure
This place is not recommended, they broke my rear door handle and didnt even say anything about it nor did they try and fix it, no one ever sits in the back seat so i didnt realize it until 2 week later when i was vacuuming my vehicle. They say the installation will be done fast but its a lie. There are cheaper places in town with way better service, dont buy from these guys.
If you go, please be very vocal and informative about what you want and need. You need them to meet your standards. These guys are ok. I had to go back for loose wires, and they had some cracked plastic laying around. Like a penny size or less. Also I had a screw laying around too. It just seemed kinda shoddy at best. They put the speakers and thats it. Also, they dont necessarily seem well informed about every car that comes in. Im sure theyve done well before, but Im the customer with the different experience.
Great place, Moe was extremely helpful and he really wanted to ensure i was happy with the service. I got a viper alarm system installed there, originally was with the SmartStart module, that allows you to use your smart phone to start, lock and unlock, among many other things, your car. Well, i got home after picking my car up and nothing was working correctly. The phone app wouldnt do anything to the car except track it and the keychain remotes only armed and unarmed the car and not lock or unlock it. So the next day i took the car back first thing in the morning and explained to them that nothing was working. They tell me that they would probably need to keep the car all day to look at it and fix it, which was a little annoying, but i understood considering it was an unexpected drive in. So Moe calls me about an hour later and suggests i upgrade the system to Vipers newest one for only a few dollars more and also gives me money back for the smart start module since i wouldnt need it anymore. I said go for it, and a few hours later i pick my car up and everything works perfectly. Moe was great in keeping me updated on the status of the car and also ensuring that i was happy. It was a little pricey, but i am overall satisfied with the end results. Just make sure when you bring your car in they do a good job looking it over, they missed that my car was a 6 speed at first, which caused some of the complications from the start. But other than that, great place that i would recommend to anyone.
I left the shop with a Big Smile !! My car looks fresh with tint and making noise with the bass! I Reccomend it 👌🏼 Super quick service ! Honest and friendly!
Be careful with the store policy, if you end up leaving a deposit for a scheduled appointment dont leave much, I lost $40.00 because I couldnt comply with the schedule due to an emergency I have out of town. Store policy is there is no refunds even on deposits, which they stay away from explaining.
Went in to get pricing on upgrading my Tacoma sound system. Talked to Craig and was super nice and helpful with what I needed. I left, to get a bite to eat and see if I could afford it afterall. Did up going back and asked for Craig but he was out to lunch and ended up getting this jerk who was very rude and know it all. Lost my business. Wish I had gotten his name.
Great work👌
Great experience!Guys (Yasir,,Eman) where very helpful with what I needed best of all I got really good deals. Dont hesitate to stop by for any car audio needs this guys will help you !They always provide you with copy of your receipts
In went to the location because I was looking for stereo connectors. Craig, who helped me out, was very nice and I was able to find the connectors even though he sent me to another store. Because he was so polite, I decided to return to get a pricing on a stereo install. I talked to another guy who basically told me to come back with the money and we can talk. He was very rude. I then went to Best Buy instead and have an appointment for the install today. Im also sure that I saved alot of money. More people need to treat people like Craig treated me if they want more business.Note: There responce to every negative review seems to be the same or they might even say that Craig does not work for them. Be forewarned.
They’ve service every car that I’ve bought! Great service and always very helpful in assisting me with my Subs and Amp.
They do an excellent job and tinting windows lifetime warranty recommend
👍 Good experience. They have good customer service and their installers do a good job setting up your system.
In and out got my wife a system for her Jeep. Decently priced military discounts.
After a long list of price quotes from different shops, i got the best deal from Car Audio City for a security alarm for my 2012 JK. I just got a Viper alarm installed from them and the customer service was great, they answered all my questions and they had me leaving with satisfaction. Thanks Moe, Adam and Miguel!
Came here for a screen ended up leaving with a sound system!! Very happy with the price and the quality 😊
I got my lights here and the nephew of the shop is great help me out a lot with a great price and honesty. Came back again for installments for my avh-p3400bh system and I ask for a sub and all of the amp and wires, this Mexican dude just too greedy I applied for the loan my loan was a lot more than the prices he gave me so he took an advantage on that exceeded his price and charge me 75 bucks more. I came back last week he explained that it was tax.. that is ridiculous never I was tax for 75 bucks. The worst part they dont give you no record of any kind that you made business with them. I love local shops and local business but this one is just not gonna be in my list.
LOVE THIS PLACE HAD GREAT CUSTUMER SERVICE AND LOVE MY PURCHESINGS❤❤❤ GREAT PLACE TO BUY WHAT U DESIRED ❤
Great place sam its great person work thire love this place
Yassir, Sam and Mo take good care of you.
Great selection, all the top brands,professional & knowledgeable staff,i would highly recommend Car Audio City
Great place honest and in even gave me store credit
Best place ever i bring all my cars here and recomend this place to everyone
Guys know their stuff and are efficient
If you need a stereo put in your car this is San Diegos best kept secret service is excellent the product that he sells is outstanding the stero that they installed n my car sounds amazing these guys are truly masters of their craft
Awesome experience. Will bring other vehicle here.
Great service with a wide selection on inventory !! Couldnt be more happier! Thank you moe for making it happen!! You guys beat my expectations!!
Besides the professionalism they have, they are great people and treat you like family.... Great price and great products.....
This Place has Top Quality Customer Service
This place sucks... I had 2 amps placed and an UPGRADE on a subwoofer, because the owner tried to have a USED one installed as a new one and he thought I wouldnt notice a freaking USED subwoofer.. SMDH. now their audio istalliations drain my damn battery and the damn bass keeps turning off on certain songs so it makes me have to turn off my car and restart it to turn back on, Due to not installing the right size wires and right items going to my battery and the system they installed..Im constantly having to jump start my damn car. Idiots didnt know that they needed to install other items to help with draining the battery and alternator. Like other reviews all they want is THE MONEY$$ no care for the customers or their automobiles. Only thing Im just with is after not notifing me of breaking my side floor panel when installing the now faulty system, he actually replaced it.. shame shame on this owner.. I posted before but took it down after he begged me to remove the post. Now I have sympathy or remorse for this audio shop so Im reposting and will post pictures of the so called NEW subwoofer he first tried to sell me 😡😡. -ZERO STARS. Beware of this shop..
Went with friend getting installation. Very friendly, professional folks.
Please come here !!!!!Great customer!My boy Emad hooked me up !Been to many audio places all around San Diego County. Glad i chose this place !
I recommend this shop really good customer service. There prices are really good
Great staff and fast service.... Will be back
I had speakers, headlights, Pioneer stereo installed and in 1 month speakers pop headlights turn off and stereo screen didnt play dvds like it said it does I ask for a refund or to repair the damages and supposedly the owner didnt want to help he said theres nothing I can do and I lost cash and a stereo system I WOULDNT RECOMMEND THIS PLACE AT ALL 👎👎👎
Great service with a wide selection on inventory !! Couldnt be more happier! Thank you moe for making it happen!! You guys beat my expectations!!
I came here to get HID lights and ended up messing up something else that had no need to be fixed???? I am very upset this guys tryna tell me couldve been from a past oil change, bro Im over due on my damn oil change!
They save my car. They are honest
This Place is a piece of junk.. I had my alarm and stereo hooked up since i didnt feel like doing it my self.. These jokers charge an ok price for the installation.. about $70 dollars more.. didnt really mind since I was lazy to do it my self.. One of the guy that installed my car was pretty helpful. However the owner or the guy upfront ripped me off big time. after all my equipment was pulled apart from my car I was told that my double DIN needed a dash cover that will fit my car. only $20 if i buy it online (highest price) but these guys charged me $60 bucks.. Since i had no choice I went and paid for it.. then they told me that i needed some type of harness to which again triple the price original.. So they finally finished and when I got home, I realized that my side mirror was not working.. and tmy back up camera was coming off. I took it back and they fixed the camera. However the wire was loose and touching the tires... and they forgot to fix my side mirror. I came back and the guy was trying to charge me more because he said I should have told them that before i left.. These mofos are crazy.. yeah maybe i should have checked it but i trusted them to fixed it since i told them. Bunch of money hungry people with no customer service.. If your in the military or a high school student dont come here.. specially if you dont know much about car. they will rip you off.. I saw two military last time I went there getting rip off like crazy. I just didnt say anything coz the guy seemed like he didnt care... but dont come to this place.. Just go to best buy and have your car done over there they offer lifetime warranty.. thats where I went for my second alarm.
Came in today, i was well greated by mr. Emad and he tool care of bussiness and worked with to get my satisfaction. I recomend to come in they got a lot of variety and really good pricess!! Thank you!!
I came in I was greeted by Sam, he answered all my car audio questions and 2hrs later my system was installed and I couldnt be more happy!!!