Company base clients by amount of money they bring in ..if you dont bring them enough money you will not be a priority! they have a customers that get green labels that let warehouse know this is a top client why should they be any more careful with a clients than d clients ! They have no real training set up so when a new person is hired the consumers deal with the mistakes ! they give ll customers different prices! they have a list of top clients better know as their sweet 16 the clients they give deals and priority scheduling to make their products over ours because we dont place enough