If you have something critical, don’t count on them to get it in when they say. Ordered a fitting, they said it’d be in by 8am, nobody bothered to even put it on the truck. Won’t be in for 2 more days now. Should’ve just ordered it offline….

Very nice to deal with helped me out with parts I needed to get big truck back on the road .

Had what I needed in stock when other places didnt...

Good experience. Got the parts I needed and they worked!

Knowledgeable. Professional. Courteous.Nice surprise when compared with other New Bern parts stores. Wish i had gone here sooner.

For those hard to find parts.Very nice employees.very helpful.

Nice store, great staff

Very nice and helpful staff. Clean facility and easy to get to

Love this place so much I come here everyday! Come see us & well help you with your automotive needs!

They had what I needed and was out the door quickly.

Great staff and great products

Very helpful ! Took the time to give me directions . I will shop again .

The parts personell could not look up the parts that I needed. Neither one had any idea on how to find a fuel filter for a semi truck.

Staff is very knowledgeable, helpful & friendly. Prices are reasonable & the quality better than the other parts stores in our area. If they dont have what you need they can order it & have it within a few hours or the next day.

This location has the most unfriendly staff of all the parts stores in the area. While they appear to have solid knowledge, they act like it is a burden to assist you. The prices are a bit on the high side on many products, often 100% more than in venues like WalMart or Lowes.

Steve was very helpful. Helped me work out an issue.Top notch..!!

Willy and the NAPA crew ALWAYS take care of me. The best!

Great prices on everything Ive needed. Easy to go to their website and see if parts are in stock and available at this location.

Very knowledgeable and very friendly highly recommend

The NAPA Service Center concept eases the tedious process of honoring warrantee work, so that customers have added peace of mind to patronize this business.

Great to deal with, and most likely to have your part in Stock or can get it there same day

Great service...great prices... Great combination !!!Highly recommend.Wilson Blanchard

Awesome group. Very pleasant and helpful.

Very helpful staff, very knowledgeable! Very well ran store!

Great place to go guys to deal with or great

These guys are always very helpful

Super friendly, very willing to help

Nice service

Great service.

Had the bearings I needed

Parts 4 cars and trucks paints and all kinds of tools

Excellent service

Very helpful

Good sales

Great