Just purchased a vehicle from Preston Auto group and I can’t say enough good things about them. We were looking for an affordable, reliable and safe vehicle for a 16 year old, and Tony and Anthony delivered above and beyond. They made the used car buying process so easy and hassle free. If you are looking to get into a new or used vehicle I highly recommend them. Five star experience from start to finish.

If there was ever a perfect car buying experience, this was it. Anthony Curry and Keith Masterson went above and beyond to make sure I was completely happy. I was very impressed by their knowledge, friendliness and professionalism. I shopped around before coming to see Anthony and Keith at Preston Jeep and they did what no one else was willing to do. They got me the vehicle I wanted at a great price and actually made the entire car buying experience very enjoyable. Highly recommend Anthony and Keith!

The service and treatment we received was exceptional while looking at a potential vehicle for my wife. Matt Sellers was fantastic to work with and made the entire experience an enjoyable one. We ended up purchasing a vehicle from him and appreciate all the help from him and everyone else that helped with the process. Nobody was pushy or trying to get us to do anything we didn’t feel comfortable with. Thanks Matt and Preston CDJR. We look forward to doing business with you in the future!

I could not be happier with my experience at Preston Chrysler, Dodge, Jeep and Ram!! Anthony Curry and Keith Masterson were phenomenal sales associates! They were so knowledgeable and made the purchase of our new Jeep easy! They assisted us in ordering the exact Jeep we wanted. We did our research with other Jeep dealers and no one came close to the deal that Anthony and Keith worked out for us!! Go see them and ask for them by name so they can get you the vehicle of your dreams!! I wish Google would let me give them 100 stars!

I arrived about 7 minutes before my appointment and was greeted within a couple of minutes. Since I was waiting for the recall work to be completed I was escorted to the waiting area which was clean and comfortable. My car was ready within the hour and they even washed it. This was such a pleasant experience with courteous staff who were professional and swift with repairs. Thank you Preston Motors team. You are awesome!

My Renegade jeep told me he needed an oil change. So promptly drove to Preston, made my appointment and just 45 minutes later I was on my way. Oh yes, I drove off the lot after i had gotten a car wash. Profitably day.

If I could give ZERO stars I would. Took our vehicle in for a routine state inspection. They used this time (4 hours) to tell us the car needed 4 new tires and brakes! ALL NEW tires and brakes had been put on in January! There is NO WAY the car could have needed new brakes and tires in 6 months. They said they would look into what could be done to help it pass inspection - had us wait FOUR hours in their lobby, and then came out and said they hadnt done anything because it was closing time. This place is running a SCAM and looking to gouge people out of their hard earned money by holding your car hostage using the state inspection sticker. We took our car to another reputable garage and NOTHING was needed to pass inspection. BEWARE!!!!!!!

Customer oriented service dept. Squeezed me in with a last minute call and resolved the problem with my vehicle

Purchased a used 2016 GMC Sierra from Preston on 10/13/20.They gave me a IOU to have 4 tpms sensors put in being the vehicle did not already have any as part of the sales offer.Due to my busy work schedule, I was not able to schedule this service until 12/2/20.I showed up for my pre-scheduled Appointment that they told me should take 1 to 1.5 hrs at 8am to find out that they did not have the parts on site to do the job. A job that should have taken about 1hr kept me there until 10:50am just to find then install 4 tpms sensors. After leaving the dealership, they never programmed the tpms sensors to the truck and stated that simply driving will connect them, I later found this was not the case and they needed programmed so my tmps dash light remained on.But gets worse, much worse.I was driving my GMC Sierra on Wed 12/9/20 northbound on I-376 crossing over the bridge above Brady’s run park in which my tire went flat almost immediately. I had to drive my vehicle aprox 150 yards to clear the bridge and guard rails to pull off the side of the highway, the valve stem on the drivers side rear tire fell into the rim causing the tire to go flat, and destroying the tire. This ending up being a $234.01 repair.I called and spoke to Sales Mgr Tony Orlando about this incident on 12/12/20, emailed him a recap with pics and invoices of repair and have not heard anything from them.If this wasnt bad enough, it happened again.Was driving southbound I-79 right by Morgantown on Fri 1/8/2021 aprox 70mph. My truck pulled a hard right on me as I was driving then I saw smoke coming from my passenger side front tire. I was able to slow down and get to the side of the road. The Valve stem fell into the rim on this tire causing it to go flat. Had to get emergency repairs as I was traveling at Glotfelty in Morgantown, which by the way was AMAZING! Wasnt able to shop around for price cause I needed a tire to continue my travels. They replaced the tire, replaced the tmps / valve stem that got destroyed due to this, AND programmed the TPMS sensors so that at least if this ever happens again that I would get a little bit of notice. @ a cost of $407.27 for these repairs.I have never in my life had this happen once, rather than twice in just a month. Dont get me wrong, I have got a flat tire before, but not for negligence of such a simple Job like installing valve stems properly.Contacted Preston again today, they routed me to the person that I was able to talk to about it which ended up being Sales Mgr Colby. Colby told me he NOT the person that can help me and told me he would get my issue over to the Service mgr that never followed up with my from last month.I typically dont write reviews, and I am HAPPY with my truck, however I want others to know what kind of experience you receive from this place.They pressured me into purchasing the vehicle the same day I went to just take a look at it, I could have said no. I wish the same sense of urgency would revolve around serious safety issues as I described above, but they dont have time for that..... VERY Disappointing. I would encourage no one to give them a dime!

I went in on an impulse to look at a Mustang. I saw the car on an AD on Facebook. I got a quick text response from a very Professional Laura Fredrikson. She made an appointment for me. She had the car waiting for me in front of showroom. After my test drive we negotiated figures. Within 10 min we agreed to a deal and I traded in my car. It was the quickest process I ever had in my lifetime of buying cars. It was a great experience and I love my new car. Hats off to Laura and her manager and the finance man.

Took my vehicle to Preston for some warranty work. I just recently had a recalled part they replaced. Really friendly staff . Repair work was excellent .No complaints here. With my experience I would certainly recommend them.

I was impressed with how quickly that we were in and out! They had the Jeep that we wanted at the price that we wanted to pay. Made our trade and we were on our way. Nice people.

I cannot say enough good things about this dealership, mainly my sales rep Anthony Curry. This is our third car from Preston and we have had nothing but good experiences. They are all very kind, patient, and knowledgeable and truly have the customers best interest at heart.

Professionalism with a wonderful sense of humor.... It was our pleasure to purchase from Anthony Curry. Only intended on a test drive, but his kindness & knowledge made our decision easy. Wonderful asset to your dealership. We highly recommend Anthony Curry, and will be our go to salesman! Thank you for buying us our dinner too... made us feel special & appreciated.

My first experience buying a brand new vehicle was at Prestons. Although Jeep had quite a few delays and were not exactly cooperative when it came to communication, Tony, Tyler and the whole crew at Prestons did everything they possibly could to make the experience better. They went above and beyond what was required. I would absolutely recommend purchasing a vehicle from them, and will definitely return for future needs.

WORST dealership in this county. I have had nothing but problems since day 1 of getting a truck I never even wanted, now that I have problems I called to see if someone could be interested Im buying it off of me and a gentleman was ignorant and did not listen to anything I said and called me back and was calling me names. I will never refer anyone, even my worst enemy, to this terrible dealership.

Thank you so much Rick Dierfield for helping me every step of the way and making process as smooth as possible!!Thank you Robert DoVidio for getting everything financial, paperwork, warranty etc setup for me!!And thank you Joe Trocci for setting up Jeep wave and Jeep app and showing me step by step how to use everything!!! Really appreciate everything!! Love my new vehicle!Thank you so much!! Scheduled and came back in for my vehicles oil change, everyone was very helpful and kind! Got my vehicle in and out quick!! Thank you!

Wife brought her car in for oil change, was charged full price for oil change, she pulls over to check her oil, because you just cant trust people these days, and she was a quart low according to the oil stick….She mentions to them that the oil is not filled all the way and why was it not? The car calls for 6.5 quarts of oil, she was charged for 7 and only 5 quarts was put into the car….so the tech went and got another half a quart and put into her car…… never ever will we return here!!! And i advise who ever reading this to do the same or make sure you check your oil before leaving….

Had a wonderful experience! Our sales representative, Laura, was so great to us! Thank you so much Preston CDJR!

Matt sellers first most handsome Keith Mr. M Masterson second handsome! Amazing thank you for the deal!

I’ve bought multiple trucks from Preston. Every experience I’ve had ha sheen great. Sales team is very experienced and knowledgeable. They showed me the exact trick I was looking for and didn’t try to pressure me into anything. I won’t buy from anyone else.

I waited 1 hour and 30 minutes to get a oil change. I call a week in advance to schedule a appointment. So their is no reason why I should have had to wait that long for a oil change. 🙄🤔. I used to deal with Nissan in boardman you could drive in same day no appointment get oil changed and only be their for a half hour.

Went in just wanting to see what options I had for my upcoming expiring lease, not thinking I would leave with a new car that day. Laura made it happen for me! She was very knowledgeable about the vehicles and if she happened to not know something off the top of her head, she would go find out for me right away. Very hospitable and fun to deal with! Colby and Bobby were also fantastic and made me feel very comfortable. I spoke with another gentleman when I first arrived and I didnt get his name, but he was also a great guy and helped put my mind at ease about a snag we hit in the process. Overall it was a great, easy experience. and I look forward to doing business with them again!

How was a great resource in helping me make the decision to purchase from Preston. He listened and found me the perfect vehicle. Colby handled my finances and was a delight. Highly recommend Preston CDJR

Always fast, good service. Everyone friendly and professional. Extremely happy with my Jeep and all of the service in the past 2 years. Will definitely get my next vehicle there.

Rick was awesome! I was very disappointed with the other dealership I was working with and was referred to Rick. In very short notice helped me buy out my leased Jeep when I had no clue what to do. He was very responsive and explained every step along the way for me. Thank you, Rick. You took what was an awful experience for me and turned it into a great experience. I will happily tell everyone I know to go see Rick Ferrari!

Excellent experience, a great purchase! Thank you Laura for your help!

The salesman Keith went and pulled the truck around for me to look at. It looked good. I asked Keith about any additional discounts for October and he said good luck getting any additional discounts Other than what was listed. I said some places do have additional discounts or rebates. He said are you a farmer, are you this, are you that kinda rudely. I would have provided additional information to show him the legitimacy of a deal ready to go. He was rude and I left. The entire interaction was a couple of minutes. A good salesman would at least say let’s sit down and see what we can do even if it wasn’t much or anything. I left and purchased the same model and and similar style at another dealership With some additional discounts. I would definitely not recommend Keith and I’m not sure about the dealership itself. A deal probably could have been made here but the salesman was maybe having a bad day. I purchased a vehicle the same day at a dealership North of Preston. I’m from a few hours away and making a trip here was beyond disappointing and I’m glad I was able to buy from another dealership. I was going to purchase this vehicle or the other one. The salesman must not need to make money or be too interested in selling, customer service, or being cordial.

I have been to many dealerships in my time, as I walk in to Preston, I was greeted by a salesman and his name is Anthony Curry. Before I got out of my vehicle he met me in the parking lot. Anthony went above and beyond for me that anyone has ever done!!!!! From the moment I walked in, every person in the building treated me like family...not just a customer!!! I will say thank you a million times for everything you have done Anthony!!!!!! You are the man and Please come to Preston New Castle PA....ask for Anthony Curry!!!!! A++++++++++++++*

Bought a car that had an issue with the ignition. After having the car for just 2 months, they have the gall to charge me $100 to diagnose it. And then want another $800 to replace the part that was obviously faulty when they sold it to me.Edit: Downgraded to 1 star. I sent 2 emails to mroth like his response requested and heard nothing.Horrible customer service. Rip off business tacticsBuy elsewhere

Found a truck online I was interested in but wasnt going to be able to make the trip to see it for several days. Matt Sellers pulled it off the lot and made sure it was going to be available when I got there. Made the drive from Canton, OH and was able to make a deal.

MUST READ THIS REVIEW- I recently purchased a new 2020 Jeep Cherokee from Preston Chrysler Dodge Jeep Ram in New Castle, Pa. It was a great experience. Why? I found sales manager Tony Orlando, who I purchased a car from at another dealership 5 years ago to be at Preston Jeep. Tony is a good person. He is an honest salesman, now manager and an all around great guy. When I got there, Tony lined us up with salesman Joe Trocci. Joe was extremely helpful, patient and as I found out another great guy. Not only did they get me the best price for my trade in, but also the best price on the Jeep that my wife and I were looking for. They broke down all the numbers and showed me what our options were between a couple Jeeps that we were interested in and which was the best deal for us. It was a deal. Before finding Tony and Joe, I had went to a few other dealerships, with the usual pushy sales tactics and dishonest attempts to sell me a car. What a relief it was to deal with Tony and Joe, two guys you can trust. And thats saying something because there are few people in todays world that you can trust, especially in the car business. I left my garage door opener in my trade, there was Joe who got it and kept it for me and even offered to send it in the mail to me. I look forward to seeing the team at Preston, when servicing my new Jeep and will buy my next car and all of my cars from Joe and Tony. Theyre the best. Thanks again- Jonathan Marafiote

Matt and Rick were not only extremely helpful, but were patient and understanding of our unique circumstances as I was working on buying my daughter her first car.

Had a great experience with the purchase of our new Jeep Compass. Everyone was very friendly and understanding. Tony, Colby, Bob and Joe were absolutely great to work with. I have already told all of my friends to go to Preston for a new vehicle. Keep up the good work

I was in for service today, they got me in and out very quickly. Everyone was very friendly. My car was returned clean and they performed did everything I requested. I also ended up buying a new Ram in the mean time which was the easiest deal I ever made!!! I will absolutely do my service on my current vehicle and my new beautiful Ram at Preston CDJR!! Thanks to Bobby Peters and Keith Masterson and Bobby Dovidio! They were the best! Valerie and Rich Villani

Got me right in and were super nice and very efficient!!

Preston is always a great place to take the cars to be fixed the service is always exemplary and the staff is friendly and helpful.

Joe with Preston Chrysler Jeep Dodge was phenomenal. Not often you can walk into a dealer and leave with the vehicle you were after the same day. Shoutout to him and his partner Rob who make the car buying process seamless! 10/10 would recommend for anyone looking to purchase or lease a new vehicle!

This dealership handled all of my need promptly and with great courtesy. I will recommend them to everyone I know.

Appointment and service were very timely. Given updates by text.

I just bought a vehicle from Preston CDJR. Laura Fredrickson was my salesperson. I’m an out of state buyer and had concerns over the logistics of purchasing from another state. Laura made the entire process go smoothly. Updating me often and sending me the proper paperwork always in a timely fashion. She even managed the loading of my vehicle with a third party transport company as I wasn’t present. She acted as my eyes and ears and she sent me detailed photos and a video of the current pristine condition of my vehicle before loading the vehicle on a truck to be shipped.I wish this was a dealership local to me, I’d buy here often.Needless to say I am extremely happy with Laura and these folks at Preston CDJR. They couldn’t have done a better job.Thank you Laura!-Benjamin L. From NH.

The service was very good my vehicle was repaired quickly and the replaced part was given to me.

The service department is very unprofessional and refused to work with me on getting my wife a loaner car or a rental car!!!! I called them and tried explaining to them that this was the only vehicle that she has and she works all week and needs something to drive. They basically said not are probably. Her truck only has 7,000 miles so I’m like why does it already have worn out parts. Second they had no problem selling her this 45,000 dollar truck but when it comes to making it right........... don’t look at Preston New castle. Give them 0 stars if it would let me!!!!

Honestly, the best experience I have ever had purchasing a vehicle.Anthony, Tony, and team made me feel like I was their most important customer even though I purchased a relatively inexpensive used vehicle.Made the mistake of not renewing my drivers license so I couldn’t drive the truck home ( 90 minute drive from my house) and the offered to have it delivered so I didn’t need to make the trip back! Who does that?So appreciative of the way I was treated and can’t say enough about this team!!

I and my wife called Jordan Smiley at Preston Chrysler for Jeep that they were selling, found it online and we definitely had a five-star experience with this salesperson and this dealership from start to finish, Jordan was upfront with us from start to finish, and so was the finance person, we drove an extended period to go to this dealership due to them being very honest with us upfront on the phone, they had what we wanted, they had what they advertised, unlike other dealers, they even had it sitting out front ready to go when we arrived, without them knowing if we were going to buy or not,, that is five star service,, I am, and my wife would definitely recommend this dealership and this salesman to everyone.

I went to get some services done on my Jeep and the staff could not have been more friendly and helpful. Thank you Preston.

Came in for an oil change. Nice people.

Quick appointment and service.. Kyle in the Service Department was very helpful and curtCurtious!

Great Service. Fast. As scheduled.

Friendly people. Service appeared to be correct with the exception of torqueing the lug nuts. Not one was at factory torque. Must were a half turn or more under spec.

Phenomenal service! Hands down the best service around! Kind, courteous and ready to help! Thank you Preston Chrysler Jeep Dodge for going above and beyond!

I just purchased a new Ram from Preston Ram. I’m very satisfied with the deal that I received. But more than anything I would like to thank Rick Ferrari, Nick Turco and Tony Orlando for their excellent customer service. They helped from the time I stepped out of my vehicle till the time I got into my new vehicle. They were total professionals and knew vehicles and the buying process. I would definitely recommend them to anyone looking for a new or used car purchase. Thank you again Rick, Nick and Tony!

Preston auto newcastle great place great people to deal with we gf and i worked with joe trocci he worked with us got us a great deal on her new jeep renagade thank you joe and all the other people there for all your help on getting her in her new jeep thank you joe and the family at preston shes happy im happy thank you so much guys

Laura did a great job from start to finish in purchasing our Jeep.After purchasing our Jeep we had to set up some additional appointments. She always kept us very well informed and took care of all of the necessary details.Thank You!

Matt Sellers did a fantastic job helping us get into the vehicle we were looking at. He answered all of our questions and took his time to explain everything. He was able to get our payments very close to what we were asking and was very nice to work with. Thank you!

Very quick service with same day appointment. Nice staff and my kid was thrilled with complimentary snacks.

Matthew sellers did an awesome job helping select the right vehicle for my price range. Very knowledgeable and super easy going!! Didn’t make me feel like had to put me any car for a sale. As a female that very important!! Can’t wait to explore my 2018 Jeep Cherokee!!! Definitely will be coming back To buy cars from Matthew in the future!! Thank you!

Great service! Thanks Joe Trocci!I ended up having unforseen engine problems about 2 weeks after purchasing my vehicle and the staff was very friendly and helpful with getting it taken care of quickly!

I have had the worst possible customer service. We dropped my car off on Monday, I wrote on the slip transmission shifts hard or slips when traveling long distance. They called and said that my car was done on Tuesday and that nothing was wrong with it. I got in my car to drive home and the car had 1 new mile on it. They clearly did not even drive my car long enough for my transmission to heat up, let alone start acting up. We were promised a call today at 9 am and we still have not heard from ANYONE. We have also called multiple times about speaking to someone about my oil pan rusting out on my 4 year old vehicle, and no one has yet to return a phone call about this either.

Thank you Preston CDJR service team for the great visit. Kyle is an awesome service advisor. Highly recommend him and the team at CDJR.

Laura is an excellent salesperson!! Having been a mechanic and licensed state inspector, she really knows her stuff when it comes to the ins and outs of a vehicle. She won’t just try to sell you a car, she’ll sell you THE car that’s right for you. 10/10 would recommend and will definitely be back for my next car.

Quick and enjoyable purchase! Recommend dealership highly.

WORST PLACE TO BUY A VEHICLE!! I have been driving an unregistered, leased Jeep for a year now and no one told me. These people have no idea what theyre doing

Just bought my third vehicle in 18 months from Joe Trocci at Preston Jeep/ Preston Toyota! He always takes the time to find exactly what we are looking for regarding model, color, options etc. He also spent extra time setting up my wife’s phone and showing her all the options on her new Jeep. The lease was up on her 2018 Jeep so she got the 2021 80th anniversary edition, which is a sharp vehicle!Joe is great to deal with and always takes care of us!!! He truly goes above and beyond!!!!If your looking for a new vehicle, contact Joe Trocci!

I was truly impressed with the level of customer service at this dealership. The sales person Laura Fredrickson was great and very knowledgeable about the Dodge Rams. She was awesome and really helped me in my search for my next truck. I know who and where I want to buy my next truck from. Thank you again for your time and all the great information Laura!

Laura was a pleasure to talk to, answered all of our questions, friendly and knowledgeable.

Was helped by Anthony Curry who was friendly and informative. He explained everything in detail and I never felt pressured to make a purchase. Because of this it made my buying experience easy.

Purchased a 2019 Jeep Cherokee in Sept. 2020, Paid cash for this vehicle and was told the title would be sent to Prestons then to me. It is now Feb. 23, 2021 and still no title. I have not been able to drive this vehicle since the 90 days ran out on my Pink slip. I have gotten absolutely no help from Prestons.I love Jeep but will never go back to Prestons.

Service department cant be trusted. They didnt tighten down lug nuts on one of my wheels which nearly stranded me in the middle of nowhere. Can see where the loose lugs started to damage my wheels. Their tech said he couldnt find any damage that was significant. Not sure how they would have seen a fracture in the studs. Offered nothing in return for THEIR mistake, but had the nerve to ask if I wanted them to install new brakes! Will not be going back for service or a new vehicle.

Not enough of questions to ask customer about different products to be used .

Joe Trocci was very nice and helpful would definitely buy from him again

I traveled from Georgia to NeCa to pick up my dream truck. The deal and quality were as promised when I arrived, By the time I got back home to Ga I could not have been happier. I could say many good things about Preston Auto Group but instead let me give some facts:1) My family, and we are a large one, has been doing business with the Preston family for almost 30 years. 3 generations have bought cars from the Prestons. At least 75, easily more, & not 1 bad experience with sales or service2) This was the second time in my life that I drove from Ga to Pa for a vehicle. In 2001 when I was a young soldier with a family and in desperate need for quality safe transportation for my wife and daughter while away Preston Motors/ Pontiac (now CDJR) got them into a brand new Sunfire and even made sure she could drive it the few days before I could get there to sign for it.3) My daughter is now grown and driving a RAM from Preston.4) We do not buy from them out of blind loyalty. They have and continue to earn our business each and every time.Thank you Bobby Preston, Bob Peters, Valorie Villani & Matt Sellers. You continue the excellent treatment that my parents 1st experienced almost 30 years ago and I fully expect you will be selling vehicles (prob RAMs) to my grandchildren.

Honest, fast, no games. Thanks to Joe Tucci and Anthony Curry. Worth the drive.

Mr. Matt Sellers thanks! Made our experience really easy with our kids! The whole team is very out going, and Matt made this the easiest car purchase I have ever had! Thanks to the team at prestons!!

I dropped my car off for routine maintenance and wanted to have them look at a rattling noise coming from under a seat since the car is under warranty. They called me back and said they couldnt hear a rattling, but someone would ride with to try to hear the noise. I had 2 people ride with me who agreed they heard the noise. We got back to the dealership and they grabbed a flashlight and looked at it in the parking lot for less than 2 minutes before deciding it wasnt worth their time and since it wasnt hurting anything so theyd leave it be. Ive been dealing with the rattle for 6 months. Ive had other experiences where it seems like they bare minimum effort is put forth. Im always standing around in the lobby for 5-10 minutes waiting for someone to come back to their desk when I drop off or pick up vehicles. Not to mention the final price for my oil change and tire rotation was extremely high. I will not be going back to Preston even though its down the road from me and should be very convenient. Its not worth the hassle.Edit - I called the guy below, no answer. Left a voicemail, never received a call back. This was weeks ago. Pretty much the service Ive been used to with them.

Laura is an excellent sales rep. She’s very professional and help me through the process of purchasing my new vehicle. Also Joe, was very helpful with making sure my uconnect was up and running. I recommend Preston Motors!

Great job ! Fast and friendly service ! They even washed my car

Laura Fredrickson is the best sales person I’ve ever worked with. I can’t wait to buy my next car from her. Her personality was warm and inviting, I didn’t feel pressured. Would recommend her to absolutely anyone!

Always have good custom service when I come in, always so nice! Definitely recommend!!

Very timely and professional

Everyone in the dealership was so welcoming! I worked with Valerie and Rick, whom had the best personality & was very optimistic! Even though the odds were against me, they both encouraged me to keep faith! They tried everything they can to get me approved & with the best deal possible. Sure enough, I was able to drive off the lot with a car! I highly recommend this dealership!

I purchased a RAM truck from Tony Orlando. He was very understanding and very patient. He was helpful and did not pressure me into anything. I have never seen such professional service before. I would absolutely recommend this dealership to anyone looking for a vehicle.

Great job by everyone Anthony Curry was great to deal with and Joe Trocci was fantastic in getting all of the technology set up. Great experience

Had a great experience buying a new car. The staff was friendly and helpful, and the service was amazing. Matt made buying my first car super easy!

It was amazing and joe did and amazing job

Great experience, they worked with us and we Kraft very happy!

Matt was absolutely amazingly!! Extremely friendly and easy to talk to. A real straight shooter who just wants to get you in your new car! I would definitely recommend him and the team. -Jim

Ricky was great to deal with. Have leased all my cars with him. Quick and easy process.

HORRIBLE I HAD A OIL CHANGE DUE AND WITH AN APPOINTMENT MY husband took my truck in they made him wait 6 hours for oil and tires to be changed after he told them he was in pain from needed a hip replacement. And left my tires filthy with the blue paint and the sealants all over my rims and to top it off they are not speed balanced. Furious!!!!

Brad Cain was the best salesman I have ever had, his knowledge about the vehicle was second to none. He made our car buying experience so pleasant that we went back a month later and bought a second vehicle off of him. If you are looking for fair and friendly service I would recommend you go see Brad for all your transportation needs.

Great place, they go above and beyond to do what they need to do to get you the car you want at the right price! We have bought many, many cars from Preston for this reason, you are not just a number, they treat you like family! They truly care about you! We will definitely buy our next car from Preston! They make you feel welcome and staff is so friendly!

Tony Orlando is amazing! I could not be more pleased with his professional and friendly attention to every detail. If you are looking for the best deal in town and exceptional service following your purchase be assured you are going to receive just that from Tony Orlando!This guy goes above and beyond! I could not be more pleased!

Thanks again to Vince, Mike R. and the friendly tech who helped me. Great guys who listened to my issue from start to finish and made sure the job was done fast and correct. They went above and beyond to make sure I was satisfied.

Best car dealership in new castle. Rick was the best. took care of everything super fast. best car buying experience. would highly recommend buying a car from here.

I want to thank the service department even tho they could nit help me with service but did get in touch with another dealer to get me help. Broke down camping and I am far away from home. (Florida) Thank You.

Purchased my Jeep Grand Cherokee Limited at Preston, couldnt be happier with the experience. Staff was fantastic. We never felt pressured and after doing our due diligence found Preston to be the best value around.

$109 for and oil change on a Jeep Grand Cherokee?? I was told free oil changes as long as I had the lease. Never again.

Matthew sellers gave great customer service and answered all of my questions. I was very pleased with him.

Had a very good experience dealing with Cooper. The dealership gave me 5k $ more in trade value than any other dealers would while putting me in a a brand new truck cheaper than any other dealers would. Highly recommend this dealer and salesman! It was such a painless experience that I referred my buddy and he bought a truck 2 days later!

Laura was absolutely great. She went above and beyond at earning my service before I got to the dealership, and when I came to the dealership she and the entire team there exceeded all of my expectations during my experience buying my new truck.