The service with Mrs Nikki Voiles was excellent. She explained everything in detail and answered all my questions. Thanks Mrs. NIKKI!!!!!!
Nikki is amazing! We needed a vehicle quickly and I had bad credit and short on cash. She was able to help us out on the spot, we got a 4 door truck within our budget and she was so lenient on working around my crazy work schedule. Every time I need to call up there for something she is always eager to help and gets us exactly the help we need!! My wifes mom has gotten 2 vehicles from here and Nikki is always the one to help! We love her! Highly recommend!
We had an amazing experience. Nikki was great she helped us and even explain how they work and how they determined the qualifications for approval. I just want to say yes I will recommend anybody to superior auto in New castle IN .! Friendly and great results.
Looking for a reliable vehicle at an affordable cost? This is the place to go. These women provide excellent customer service. They will go above and beyond to accommodate each individual need. 5/5, highly recommend doing business here
Great experience with Nikki she is outstanding and so wonderful that It keeps me coming back. Her friendliness, excellent customer service is rare in the auto sales industry. I have the greatest respect for her, so if you ever want someone that is honest, sweet, and understanding and willing to help you get into a quality vehicle call your New Castle Superior Auto!!!
Great people to buy a car from. Willing to work with you in any situation. Nikki is awesome and always polite. If you need a car they are the place to go. You wont be let down especially with their selection of cars, trucks and SUVs
We had went to purchase a car today!! Our saleswoman, Nikki, was right there working with us to find the right vehicle, that satisfied our style and financial needs. After looking at two cars, the third car was a win win. My son is excited to purchase his first car. Were thankful for Nikkis perseverance. Thanks😊
Nikki at the New Castle branch has been amazing. She has helped me through a lot when I got the dodge avenger. Now she also found me a truck that I absolutely love. I appreciate everything that she has done.
Nikki is amazing and very helpful when youre in need of an vehicle
I thought I was going to have a hassle getting a first decent vehicle. I’m glad I went through here. I got approved quickly and have no hassle! The staff is also awesome! Super friendly.
Nikki and Brandi are awesome! They are so friendly and make you feel very comfortable. They go above and beyond whatever the need may be! Thank you Nikki and Brandi, you guys are awesome!!
It is a great place to get a vehicle! Nikki was awesome in helping me find what I was looking for! I would recommend them to anyone!
Nikki was absolutely wonderful. She did a great job keeping me informed about everything
Very professional staff. They were friendly and courteous. Answered all my question. They stuck to the covid-19 CDC guidelines. The manager there was very friendly. I would recommend them to others.
Nikki really knows her stuff !!! Fantastic saleswoman.... Really felt comfortable dealing with her !
Great place to buy a vehicle. I got my there almost 2 years ago and have been super happy with it!
Great Staff, they definitely do a great job at helping you.
Nikki and Brandi was awesome always very helpful with anything you need. This is my 3rd car with Superior and my 2nd car with Nikki.
Staff goes above and beyond to ensure quality!!!! My mom is buying her 2nd vehicle from them now, while my husband & I are on our 1st. Special thanks to Nikki V. for always going the extra mile.
They want to treat you like a criminal before you have the chance to walk through the front door.I talked to them for 5 minutes and they couldnt have pushed me away any quicker if they were running after me with a baseball bat.
If you are looking for a car that is safe to drive.... DO NOT COME HERE.If you are wanting to be treated like a decent human being DO NOT COME HERE.Absolute WORST customer service, if you have any issue with them they cuss you out and hang up on you. Shelly is the absolute worst person I have ever delt with! She sold us a car that 5 different car places in town deemed unsafe to drive within a week that we had our car. Courtney and Terry are the ONLY decent people in this lot..... but have absolute no say in ANYTHING that goes on here..... so please save yourself some sanity & save money and time and go to a dealership ray skillman got us out of the death trap that superior auto sold us!
Shelley was wonderful and super nice, I was very pleased with costumer service there
Great friendly staff verry helpful.
Help with getting car, if you send others to you, they give you bonus, if customer.
Place is trash.