Bought an electric chair for $800. Broke within 8 months! They have refused to give me corporates number for two ad a half months and nothing has been done to the chair!
Best prices around. These guys saves us $ 400.00 over the price of the same store in Richmond.
So, when I first walked in I commented to my fiance that the place reminded me of something from my nightmares. Everything was so dim and dead silent. We continued walking around looking for a nice coffee table, and we walked past the main desk several times and were not greeted once. We made our way to the back of the store when we found a random person literally just SLEEPING IN ONE OF THE BEDS. This place made me crawl out of my skin. It was so surreal. Not recommended unless you want to be weirded out.
The store manager was very disrespectful and as she wished me goodbye, sarcasm rang in her tone. I had been waiting for a piece of furniture since November and when it came in no one called me. They wanted full payment although they couldnt deliver it for 3 weeks. She blamed me for not paying for it in November. As I left her toddler was jumping on the store mattress. Poor people skills and customers are not valued
Staff is very friendly and helpful. A lot of nice furniture, and a 90 day same as cash payment plan.
Staff is friendly. Lots of nice furniture, and a 90 day same as cash payment policy.
Always a pleasure going in the staff is great and very helpful and always a great deal
Great selection
Joni from new castle sold us our bed. She wasn’t pushy or giving some sales pitch like every other place we had tried. She actually cared about getting you the best deal. We liked her so much we are going back to by a new sectional. Once again she was amazing. We will be repeat customers due to her excellent service. Thanks Joni
My husband and I purchased a sofa. They were very accommodating and willing to help us load it on our trailer. The 3 staff were very professional
Great price and great service
The staff is very nice and helpful. Very good prices on furniture.
What I was looking for--They offered me muchBetter product for same price/ they spent muchTime with me on what I wanted/ very friendly
Good prices and the staff is awesome!
Nice furniture at affordable prices
Zero professionalism. Extremely poor customer service!
Good deals good prices
Great pricing on furniture. Hard to beat around here!
Thank you Casey Nichols you are a great sales consultant. You helped me find exactly what I was looking for and at a very good price!
Great place and cheap price on furniture would buy from there again
Bought a bed and frame here. Had them deliver and install...you see the stars. Highly recommended
Great little store with good prices on some furniture
There was a misunderstanding on our part. Salesperson got upset and would not let us explain. It was not her fault. She needs to learn to listen to her customer.
They are very nice people to work with
Great customer service!!!
Bad experience, will never go back.
Nice furniture
Great place
Helpful and friendly
My job was there
Good
Bought a sectional