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New Castle Furniture Outlet
2010 S Memorial Dr #1220, New Castle, IN 47362, United States
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New Castle Furniture Outlet
Comments
Sh
Review №1

Bought an electric chair for $800. Broke within 8 months! They have refused to give me corporates number for two ad a half months and nothing has been done to the chair!

ji
Review №2

Best prices around. These guys saves us $ 400.00 over the price of the same store in Richmond.

Ki
Review №3

So, when I first walked in I commented to my fiance that the place reminded me of something from my nightmares. Everything was so dim and dead silent. We continued walking around looking for a nice coffee table, and we walked past the main desk several times and were not greeted once. We made our way to the back of the store when we found a random person literally just SLEEPING IN ONE OF THE BEDS. This place made me crawl out of my skin. It was so surreal. Not recommended unless you want to be weirded out.

Le
Review №4

The store manager was very disrespectful and as she wished me goodbye, sarcasm rang in her tone. I had been waiting for a piece of furniture since November and when it came in no one called me. They wanted full payment although they couldnt deliver it for 3 weeks. She blamed me for not paying for it in November. As I left her toddler was jumping on the store mattress. Poor people skills and customers are not valued

An
Review №5

Staff is very friendly and helpful. A lot of nice furniture, and a 90 day same as cash payment plan.

An
Review №6

Staff is friendly. Lots of nice furniture, and a 90 day same as cash payment policy.

Ca
Review №7

Always a pleasure going in the staff is great and very helpful and always a great deal

Ro
Review №8

Great selection

da
Review №9

Joni from new castle sold us our bed. She wasn’t pushy or giving some sales pitch like every other place we had tried. She actually cared about getting you the best deal. We liked her so much we are going back to by a new sectional. Once again she was amazing. We will be repeat customers due to her excellent service. Thanks Joni

De
Review №10

My husband and I purchased a sofa. They were very accommodating and willing to help us load it on our trailer. The 3 staff were very professional

Ma
Review №11

Great price and great service

Da
Review №12

The staff is very nice and helpful. Very good prices on furniture.

Sh
Review №13

What I was looking for--They offered me muchBetter product for same price/ they spent muchTime with me on what I wanted/ very friendly

sl
Review №14

Good prices and the staff is awesome!

Ri
Review №15

Nice furniture at affordable prices

da
Review №16

Zero professionalism. Extremely poor customer service!

Pa
Review №17

Good deals good prices

Je
Review №18

Great pricing on furniture. Hard to beat around here!

ca
Review №19

Thank you Casey Nichols you are a great sales consultant. You helped me find exactly what I was looking for and at a very good price!

Ro
Review №20

Great place and cheap price on furniture would buy from there again

Tr
Review №21

Bought a bed and frame here. Had them deliver and install...you see the stars. Highly recommended

Ka
Review №22

Great little store with good prices on some furniture

Ja
Review №23

There was a misunderstanding on our part. Salesperson got upset and would not let us explain. It was not her fault. She needs to learn to listen to her customer.

Di
Review №24

They are very nice people to work with

La
Review №25

Great customer service!!!

Ki
Review №26

Bad experience, will never go back.

wi
Review №27

Nice furniture

Li
Review №28

Great place

Ch
Review №29

Helpful and friendly

Fl
Review №30

My job was there

Ka
Review №31

Good

De
Review №32

Bought a sectional

Information
5 Photos
32 Comments
4.1 Rating
  • Address:2010 S Memorial Dr #1220, New Castle, IN 47362, United States
  • Phone:+1 765-529-3202
Categories
  • Furniture store
  • Mattress store
Working hours
  • Monday:12–5PM
  • Tuesday:11AM–6PM
  • Wednesday:11AM–6PM
  • Thursday:11AM–6PM
  • Friday:11AM–6PM
  • Saturday:11AM–6PM
  • Sunday:11AM–6PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
Planning
  • Quick visit:Yes
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