Not very friendly or helpful. I called and was told they had an appliance I was looking for in stock. When I got there they did but, it was the floor model. They didnt bother to tell me that when I called. Didnt offer to help protect it to get it home until asked.
We travel from Muncie to Myers Furniture in New Castle because we appreciate the atmosphere of a family owned business. The staff is friendly, helpful, and not pushy. They work with you to find what you need - even during this supply-and-demand interruption from COVID. We have been in Indiana for 4 1/2 years and once we found Myers, they have received our business for a dining room set, a reclining couch and recliner, a glider with ottoman, Speed Queen washer and dryer, and most recently delivered - gas kitchen stove and over-the-range microwave. Delivery fees are reasonable. Plus, we usually get a discount off the already tagged price ... without even asking!! We are very pleased customers who highly recommend Myers Furniture!
Impressed with the size of this store; I had no idea it was so large. Appliances, furniture, mattressess. Great customer service in person and via email. Offering delivery for a minimal cost. Found exactly what I needed and on sale, to boot. I will return.
I can’t say enough good things about my experience with Myers for appliance repair. I had waited weeks for service through my home warranty, I’d been to the laundromat twice & spent almost $100 doing so. 3 1/2 weeks without a dryer when you have a uniform to wash, kids (one of which is a bed wetter) sports, animals etc.. 3 1/2 weeks feels like a lifetime!! I called 10 places until I got to Myers on my google list & not one had anything open for 2 weeks or more. I was at my wits end & I think the person I spoke with originally could sense it. He moved mountains to get someone out 2 days later! He was on time, professional, knowledgeable & my hero!! HaHa! He diagnosed immediately & had the part in his truck! I was so grateful I don’t care if New Castle is a minute away, I would call them first going forward on any repair need I have. Thank you so so much!!
Allways friendly serves and great people. Great place to get what you need.
One of the top furniture and appliance stores in New castle, staff is all very friendly especially Brant Malone one of the best their is at his job! DEFINITLY recommend doing business here!!!
Great service! Very willing to work with you.
This is the best place to buy your furniture. Friendly and awesome customer service!!
Good selection and honest sales staff and they do haul away on your old furniture included in delivery fee
Love the service people were polite.
Great experience. Spoke with Todd on Saturday and new appliance was delivered on Tuesday. He and his colleagues were very professional and timely.This being said it was all accomplished just speaking on the phone as I live in Texas. Gift for a local family member.Many Thanks
Great help, and knowledge from the sales staff. There was a great selection to choose from, and it felt great to buy local
Didnt have what I wanted, but were very helpful!
Very professional not pushy at all
Honest, efficient, courteous service. Thanks Billy and Titan for doing such a good job installing my new washer.
Brett helped us to find a new washer that is appropriate for us. It will be delivered and installed tomorrow. Thanks, Brett!
Over the years I have bought many pieces of furniture from Myers. I went in looking for living room furniture and found many high quality items to choose from. I recommend stopping in to Myers for home furnishings
Our refrigerator died during the night, went to 4 big box stores but found what we wanted at the right price at Myers. Very happy.
Way to expensive
Didn’t try to help us really at all. Went somewhere else with better deals. Overpriced in my opinion
So happy with my new oven. Installation was quick, installers were great. Price was unbeatable!Thanks Jason and gang!
Great deal on our washer and dryer!
They really took time to address my must haves on my appliance.
We had excellent service from Zach! We appreciated his knowledge and time taken to help us with our decision in purchasing our air conditioner. Thank you Zach!!
See Brant Malone. Great salesman that knows his product.
Always someone to greet us. Have never been dissappointed with a purchase, washer, dryer, freezer, stove, microwave, mattresses, recliners. Service is good when needed. Very positive buying experiences.
Great selection. And very friendly
Myers is the go to place if you are looking for great customer service.
Great deal and the best service from Brant!
Excellent service from the team at Myers when it was time to update our dining room table. A big thanks to Zach Tolle who was patient, personable, and helpful at each step in the process. ~The Ragle Family
Had a wonderful experience with Zach Tolle. He was a newer salesman, but his experience led me to believe hed been there for 20 years.Will go back!
Nice local store friendly staff competitive prices
Have bought several things as far as I furniture and appliances here and have been pleased with the service at each purchase!
I am very happy with this place the sales rep took the time to meet our needs for a new formal living room set good prices lots of options
They sale top of the line furniture and I Love what I have bought so far.
Very nice place Brett & Zach are knowledgeable and frendly, a real nice experience.
Local Hometown... Good hardworking people
Staff was very helpful and easy to work with. I found and bought what I was looking for in about 20 minutes. Would shop at again.
In the past we have purchased most furniture from myers, however this time is the last time,,,,after one night with new mattress wanted to exchange for a different kind they said sorry cant help you I just want to return and I wanted to exchange poor customer service. The model was not in for model they put that on the receipt so they wouldnt give him in trouble for giving me a discount
Alot of nice people work there and very helpful, will continue to shop there. :-)
I bought a couch and love seat over a yr ago and getting ready to purchase more furniture from them great ppl to deal with they work with u and show u whatever products u wanna see and when I set a price range they showed me many great products in that range would definitely recommend to anybody!
They really didnt have anything that I couldnt find at other furniture stores that are cheaper so I probably would not return.
Nice place and friendly people.
I purchased my appliances and some flooring and couldnt have asked for better service. Having a furniture store of this caliber in New Castle is a treat.
Real good service helpful employees
Rude and lazy sevice department.
Nicest place in town.
Quick and helpful
Expensive
BEST people
Great stuff
Nice furniture
Nice furniture choices.