High efficiency replacement HVAC system was installed promptly and at a very great price too. Thank you for the professional service, prompt communications, and for being accommodative to my requests!
I am a retired building contractor the teck did great service, didnt try to upsell me was courteous and put on floor protections
These guys installed a whole home system for us. Started with a quote that was better than 3 others in terms of price. Then we’re professional & punctual on the apt. Installed whole home ductless unit as well as atic separate unit for upstairs and did duct work all in 2 days time! Then when I had a small issue 2 months later they came back right away and fixed it. Love this company and everything that works there. Highly recommend!PS; my brothers Ac went out a month after and they did his unit too, fast and efficient & he’s happy too
Rob the technician was great, friendly professional and provided realistic options that were budget friendly instead of unnecessary up sales. Pro Comfort is a definite recommend.
Pro Comfort was able to schedule us for next day service, as opposed to another company with a week long wait. Technician arrived on time, was very knowledgeable and did a solid repair job by replacing worn and clogged parts. Took old parts away and left service area clean. Would definitely recommend Pro Comfort for all your repair needs.
Rob is definitely an asset to your company. Enjoyed the time Rob spent fixing our AC unit. Will definitely call Home Comfort Heating again for our AC service needs. Sorry, left nikki w out. She was very helpful and so professional on the phone also.
Pro Comfort handle repair of our A/C breakdown. They had excellent communication, timely service, & our service technician was awesome. Would use them again without question.
Great shop. Very knowledgeable tech who immediately diagnosed our real problem (other company missed it). Excellent communication and professionalism. Competitive pricing. Thanks again Rob (diagnosis), Casey and Gabe (removal/install)! Highly recommended!
Casey was very professional and generous. She also took the time to show and explain things to me. It was very nice to have a female in the company also.
Excellent services provided! I wished I had called them a long time ago. The Techs are intelligent, sharp and know their craft. I highly recommend this company for all your heating and AC needs!
Rob came our earlier than expected. I was more than happy to look to them for service. They were professional as always. Please look to them for fair and accurate service.
Rob was amazing! He was very thorough, professional, and knowledgeable! I had to wait 2 days until they came, but worth the wait... Hard to find good customer service these days.. Thanks Rob!
They were friendly yet professional from first contact throughout install. Knowledgeable and fairly priced. Highly recommend
Service call thru my Home Warranty and I lucked out!They condemned the old AC/Furnace that was original with the house (built in 2003). Got a brand new unit installed today.Very friendly staff, great communication of status updates and when techs on their way throughout the process. Prompt and super easy to work with. Highly recommend!! They took the stress out of a very stressful situation.
Casey was awesome! Repairs identified and resolved quickly. Casey is a ROCKSTAR!!!
I thought there was a problem with my air conditioning but Nikki was very well informed and patient and talked me through the possible issue even though I was less than patient myself. I really appreciate her help and am very pleased I chose Pro Comfort when I needed a new hvac system. Thank you
On time, professional and knowledgeable. I felt comfortable and confident the technician was honest and the job would be done right.Thank you very much.
Casey was very friendly and helpful! She explained what was wrong and got it fixed very quickly.
Casey, was upfront with me and she explained the problem to me as to where I understood it. She was very professional with her job. She waited on me until I got home to let her in. She fixed the problem and I have air now. Awesome job!! I would recommend her to anyone. 💯
John was very nice.every one that came out hear was so nice.i love the company you all are great.
Casey was very thorough and extremely helpful, made the A/C diagnostic experience understandable. Although my system will need to be replaced versus repaired I’m happy I hired Pro Comfort Heating and Cooling!
Thank you to John, Braden and Cody with ProComfort for your fast service and installation today on the air/furnace. The last couple days was a little trying without air, but we made it and you guys were awesome. Very professional and a great price too. Would recommend you guys to anyone. A big thanks again from both of us! We are staying cool 😎 this evening.
Rob was very informative and professional. He explained the repair process very well and was very thorough and quick!
Our tech (Casey) was here at 11 am and had our furnace running smoothly within 90 minutes. She even had good tips on equipment we should look at when we replace our AC in the future. Highly recommend!
Very poor communication with us. Never called with status updates. Used a home warranty request and they came out looked at the air conditioner and wanted to replace it instead of fix it. Had a second company come out for a 2nd opinion and they corrected the issue with it not cooling.
Casey from Pro Comfort was amazing and friendly and very professional. She gave me a courtesy call and was there right on time. She explained everything that she would be doing and did it very well and in a timely matter. I will gladly use Pro Comfort for any of my Heat/AC needs. Thank you Pro Comfort.
ProComfort installed a mixed ducted and non-ducted mini-split system for us and has been a delight to work with from the very beginning.First, all the little first impressions. Their website is very well designed and they seemed to care enough about professionalism to invest in that. When I first inquired about an estimate, the person who answered the phone was very friendly, seemed quite knowledgeable, and had us scheduled for a quote in a trice. As soon as I hung up, I even got a nice little text on my phone with the appointment information. I also got another text the day of to notify me that John was on the way and it even provided tracking information with his GPS coordinates and realtime ETA. How cool is that??When John arrived, he listened to what we were looking for, made a diagram of our house and took measurements of the dimensions of the rooms as well as the windows so he could perform a heat loss analysis and determine the proper equipment for our needs. He looked at our house’s specific peculiarities, thought outside the box and came up with a way that he could access the entire house while keeping costs as low as possible. He explained his thought process as he went along, listened to our ideas, and strategised together with us. He was very knowledgeable and answered all our questions.John got back with us with a quote very promptly and he was super gracious about answering even more questions. He gave me his direct cell number in case I thought of any more and even made a second run out to our house to follow up on another idea we had—and we ended up coming up with an even better plan together than the original. He was incredibly generous with his time, open to new ideas, and genuinely wanted to do the project the best way possible for us. He worked our install into the schedule very promptly and was really helpful through the financing process.During the install, everyone who worked on the project was super considerate, worked as a team very effectively, and they all worked extra hard to get it all done well and in the planned time frame, even though it was a pretty involved install (and the weather was nasty!) They were even very conscientious of our little child and his nap schedule.When it was all done, John set up a day with us to dial in the air conditioning function of the system (as it was especially cold that day) and fine-tune the heating system if needed. He even made the trip out himself to check the system that day and was super cool about helping me fill out a rebate form for our power company. The system is working great so far and we are so happy we chose them to install it.When we were first looking into getting a mini-split system, we looked at a ton of Google reviews of heating/cooling companies in the area and decided to get a bunch of estimates from the ones that seemed most promising. Not only did Pro Comfort give us the best price of any of them, they were the most professional and thorough.None of the other companies actually measured our house to perform an accurate heat-loss analysis straight off the bat. Some of the highly rated companies didn’t even specifically tailor the equipment to our house at all—they just seemed like they had one set of equipment they installed, that they evidently expected to work fine everywhere— but would only cover a few rooms of our house. To top it off, John’s manner was definitely the most personable and helpful of any of them.Pro Comfort outshined the competition in every possible way and we are extremely happy to have worked with them. We would highly recommend their their services to anyone with heating/cooling needs!
The service man was very nice and got the job done efficiently and quick
Very good. Could not ask anything more
Very knowledgeable techs. Friendly and answered all of our questions.
Casey was responsive, knowledgeable, polite and caring. I highly recommend this locally owned small family business.
They were chosen for me by insurance to fix gas furnace issues. Tech did a good job and I got the impression they cared. Thanks Rob.
Very good experience! Professional and knowledgeable.
She was VERY professional, explained what the problem was, and very efficient. She made me feel very comfortable with her knowledge. I Will use this company again.
Pro Comfort was assigned to our issue through our home warranty after an absolute fiasco with Stout Heating and Cooling (stay away from them!!). They answered when I called early in the morning and John said he would have his office call me to schedule his guy who was in Indianapolis that day. About 30 minutes later Jessica called me and scheduled Rob to come to my house that morning. Rob called me about 10:45am and said he was 10 minutes away. He arrived 10 minutes later and was friendly and professional. He knew exactly where to look for the issue and fixed it in less than 1 minute! The other company said I needed a new unit. Rob’s solution saved me about $2300! He made sure everything was working properly before he left. If you use Pro Comfort you will not be disappointed!
Braeden proved to be timely and cost efficient. Did not pressure us into any parts but recommended what is needed in the future and gave us a great price on new parts. Top notch service!
We had your company out to service our AC today and were amazed by the good service we got from your employee, Monty. He was so much more into giving full service than previous servicemen from other companies. Polite, confident, knowledgable. Just wanted you to know he is a great employee and speaks well for your business..
Quick, professional, courteous, knowledgeable and friendly. Got too the root of the problem, explained it well, fixed it and all with a smile. The system is now running well and just in time for summer. I will definitely use Rob (and teammate) from Pro Comfort Heating & Cooling again.
Did great work very fast and good price!
Pro Comfort was contracted through our HSA Home Warranty. They contacted me within minutes of being assigned to our issue and were able to get us an appointment the following afternoon. Rob came and was very professional, and got the job done quickly! He thanked me for looking at the issue before we turned off the furnace so we knew what the problem was. Not too many technicians take their time to thank the customer for doing things right before contacting for the fix.Would definitely use again!
Pro Comfort is extremely professional! They called before arriving, were friendly upon arrival, quick with diagnosing the problem. Would highly recommend!
Fantastic company. Came in and replaced ac unit and ductwork in our attic. System and ductwork was in bad shape as it was over 20 years and patched up over the years to keep it going. ProComfort came in with a great price and exceptional service. Highly recommend them.
Pro Comfort has been awesome all of the Techs who have been out have been friendly and knowledgeable, they are even nice to my dogs! :) Thank you for all of your hard work!