Good to stay or good to go, Marco Polo! Awesome variety! Radical flavor. Gnarly location. Righteous service. Seems like this the ONLY pizza joint in the area (yes, in the critically acclaimed New Haven) that doesnt serve BURNT pizza!!! Let it sink in, while you thinkin... You are worthy Marco Polo, at least for a nice, slice! For all you legends and traditionalist step your game up just a little, yall disappointing the travelers. MARCO....................... POLO!
Literally the best pizza in CT theres no exaggeration. They have many other dishes but pizza is my favorite. I come here with my family every now and then and definitely when craving something delicious. They have any kind of pizza u can think of for a great price and an amazing flavor
I love Marco Polo ! The service is always fast and friendly. The food is always consistently good. Its my favorite place to pick up food on a Friday night.
Absolutely never disappointed with a meal i eat from this place 🙏 from pasta to pizza and everything else. Very good also sells pizza by the slice!
I was surprised by the pizza. Had a slice and bought a pie there was no flavor on the Tomato pizza not even salt and the sauce was not seasoned on my meat lover pizza. The wings were definitely good though. Wish I just ordered wings wish, I waisted my money on the pizza.
We stopped in overnight and needed a pizza place within walking distance. We got there at about 8:30 on a Sunday night. No one was inside but ordered our food at the register and about 10 minutes later had her Pizza. We just got a medium supreme, but it was perfect. Exactly what we were looking for, then, crispy, and really hot. They also have gluten free pizza for anyone that cares. Its about $1.50 to $2 more
Their Caesar salad sucks. The dressing isn’t mixed in and the dressing doesn’t even taste like Caesar. Your supposed to mix the dressing into the salad because it’s a Caesar salad.
Long time favorite for me and my sons. The specialty slices are always great. Highly recommend this place.
The food is fine but its not as good as other places in the area. I also feel like the quality has gotten worse within my last 5 orders.
Great food. Pizza is so good. Pasta dishes are even better the next day. Friendly people.
Trash. Garlic knots like mircowaved rubber. Pizza got to me cold with all the cheese on the lid. Their response was good as long as I wanted a replacement not a refund. I called Grubhub and got a refund and I wont order again.
This place was great. Had our pizza in 20 minutes and it was delicious. Ok connolis
Great food! I recently had the Penne vodka with chicken —as well as red sauce with meatballs. Everything was on point and the prices were great too. Staff was nice, I’ll definitely be back.
Marco Polo is in a great location on Crown Street that I walked to from the train station. I was tired and a bit hungry and gave it a chance. Im glad I did. The staff were very friendly and welcoming. The pizza was ready quickly. The sauce was tasty and there was so much delicous pullable cheese!!!!
Normally my preferred pizza place but I ordered a grilled chicken salad from here today and there was a stick in the bottom of my salad.
One of my favorite places. Their food is amazing but recently I noticed that half of the ravioli plate is empty. It was never like that.
This was a favorite go to, but recently quality has gone down and the price is just too expensive for a regular pizza parlor, compared to all the greats in New Haven. They use to make the best garlic knots and when I ordered them they were just oily and soggy and a little undercooked. I also ordered buffalo wings and they had absolutely no sauce on them and they were super oily. You can tell in the picture what little sauce ended up on them mixed with the oil on the wings. I really use to love this place, sad to see it turn out like this.
I ordered a gluten free pizza and it was perfect. They definitely dont skimp on toppings. Delicious. Plus they have pineapple as an option and not everyone does out here on the east coast. I shouldve taken a picture it was seriously loaded.
Staff is rude. Dont answer the phone if you are incapable of being polite
EXCELLENT SERVICE. COOL ATMOSPHERE. GREAT MUSIC.
Been eating here for years, the Alfredo and the callings are my absolute favorite.
Ordered a gluten free pizza and a gluten free Cajun chicken Alfredo dish. Neither was cooked. The pasta dish while it tasted fine the pasta wasnt cooked properly. It was still hard and overly chewy. (not al dente) The pizza was barely half cooked and was mushy and uncooked under the toppings. I had ordered it well done...it wasnt even done when I received it. They seemed annoyed when I pointed out the pizza and offered to put it back in the oven. It took around an hour to get a small take out pizza and a thing of pasta on a Wednesday night.While I have had good experiences in the past this one was irritating enough to not really want to try coming back. They are dismissive and not attentive. Basically they give off the attitude of not caring.
Pizza... my preferred treat. Very filling. Definitely worth going back to. It has a great interior.
I ordered the Tuscan Chicken over fettuccine and it was absolutely amazing. It was fresh and hot and amazingly made. I will be ordering it again!!
Lucky youre even getting 2 stars ! Spent well over 50 in food on door dash, added to the special instructions section what we wanted added to the grinder, GOT NOTHING added ! Nothing at all . All it was, was a nasty dried meatball grinder . Called and called and called either no answer . Horrible ! Yall need to READ your orders ABA get with the program PAY ATTENTION
Thank you for the amazing pizza! We requested to have 30 pizzas ordered & delivered within a short time of notice for the UConn Oncology Staff (Our Heros!!), and Monte was more than happy to provide us with delicious food. It was perfect-Thank you again, the pizza was spectacular and the salad was fresh. All the doctors, nurses, and staff enjoyed it very much.
This place is unquestionably one of the most pleasant restaurants in the area. Every time I come to this place I am remarkably glad. They preserve their very high level service and the highest level of meals they give. You will be always satisfied with this place. Very recommended.
This place is a gem! Ordered the Tuscan chicken: Chicken sautéed with spinach, pignoli nuts, in a rich bacon onion cream sauce topped with provolone. So decadent!
Staff isnt very friendly and the pizzas okay but it doesnt stand up to New Haven standards thats for sure
This place is excellent. Im originally from New York and this place is the closest to NY pizza you can get. You can all wait in line on Wooster all you want but you are missing out on great food and prices.
Unprofessional staff. Get customer service training.
Great pizza and you have to try the garlic knots so many and taste so good
Great food, service is excellent love this place!
Food was great, when it came out after about 45 or minutes. Despite being the quite hours of the restaurant orders came out long after ordering and often cold/over baked. One begins to question what the 6 or 7 workers in the back are actually doing if not making the food.
Disgustingly rude. Placed an order, never received it. Every time I tried to call to inquire, they gave me an attitude and hung up on me. My order never came by the way but they still charged me. Thieves.
Ive had the food catered before and it was good, so I decided to head to the actual restaurant for dinner one night. We walk up to the counter labeled order here and wait. One dude was making pizzas about 5 feet away from us and at least 2 other employees looked at us at one point. Not a one of them came up to take our order or direct us to a table/inform us we were doing the order process wrong. After 10 minutes we decided to cut our losses and leave. In summary: dont expect to actually be able to eat here, just enjoy the smells while being ignored.
Great pizza and pasta but the wings are kinda medicore....still good
Good Turkish food
Food was cold garlic bread knots sat in about inch of oil
I usually love this place but when I just came yesterday they gave me the completely wrong order:( I ordered the pesto pasta but replaced the pasta it comes with to fettuccine but the order I received was like a seafood pasta with shrimp and I’m a vegetarian and can’t eat it at all :( this is the first time I encountered a problem here and I’m not sure what I should do from here, it’s upsetting because I was looking forward to my favorite dish from here :(UPDATE: changed my rating to five stars because I emailed the owner and they emailed me back pretty quickly and said they are more than happy to fix my order, which shows wonderful customer service and very fast to reply and fix the issue!!
Buffalo chicken pizza is the best I’ve ever had
The Cajun fettuccine Alfredo is amazing and the garlic knots were so fresh along with the small pizza it was perfect. Everything was fresh and the best part is they deliver thru door dash !
I ordered food for delivery and the driver was an hour late and showed up at the wrong address. It took him another hour to actually reach my address. As the driver pulled up, he proceeds to beep his horn in the middle of the street. He then starts barking at me to come and get the food, in the middle of the street! I didnt even have on any shoes. So I went to the middle of the street and picked up my food and the driver took off like a madman. My food was cold and after that experience I didnt even want it anymore. 2 hours late and poor service skills. I will not be ordering from this place again!
Very good food 👌
Only came here because it was the only spot open. The food is horrible they use very cheap cheese. Beware THE FOOD IS TRASH 🗑 😒
Good food 😊
Great pizza and tons of variety. They have pretty quick delivery as well. Its one of the best pizza places in New Haven.
Waited over an hour for a delivery of a oily chicken wrap and made from the left over pieces of chicken they cut of the breaded chicken for my pasta . Consistency at this place is horrible
Pizza was good. Horrible experience with customer service.I ordered a pizza through delivery...didnt receive after an hour. I then called the restaurant to inquire about my order in which they told me that the order was already delivered. I informed him that the driver must have went to the wrong place because I have three hungry kids sitting here waiting on this pizza and the pizza has not arrived yet. He insisted on telling me that yes my order was delivered to me and I told him that it was not he then checked into it they delivered it basically to the wrong person and try to blame it on me because my cell phone number wasnt correct I was told that the pizza was delivered here to my apartment once they delivered the correct Pizza to myself which happens to be the second one made.I asked them to describe the person that they gave my pizza to and the guy told me he couldnt because it was another driver... Hmmm well heres a genius idea send the same driver that you sent to deliver my first pizza out that gave it to the wrong person back to the house where he delivered it to because I can guarantee you he didnt deliver it here and he will not say that he saw my kids or myself.I felt as if i was being accused of stealing a $15 pizza. And i will never order from them again..
Great pizza!!!! Fast delivery service. Good prices. Its definitely my go-to spot. I absolutely love the NY style Calamari.. delicious.
The best pizzas in CT!! And late closing!
I ordered a BBQ chicken pizza for pick up over the phone. The man I placed the order with said, You know theres onions on this?I said, Yes. I love onions.There were no onions on my pizza and the food was subpar anyway. I will not be returning.
Always delicious and speedy
I made an order over Ubereats and my tiramasu came with mold. When I called the restaurant to tell them the man that answered said to call Ubereats, and that it wasnt their issue...
Pizza was on point. The inside was nice and clean. Booth was super comfortable and they had theseDeep River Sweet Maui Onion kettled cooked potato chips theta were 🔥🔥🔥. Next time I’m in New Haven definitely coming back
Eyad Salem took my order. To be honest I loved it. He gave me free pizza( who wouldnt want free pizza) he also les me to his white van that said “free v-bucks” written in a sharpie marker. It was so cozy and I now have 100000 v bucks. Thanks 😊
Thank you do much, for a wonderful lunch. Their are 26 ppl in my serv safe class and everyone is happy, happy, happy. Meatball sub was nicely done with great sauce and a hint of Parmesan cheese.
Some people love this place but not me. too expensive that I pay. small portion makes me unfair. food tastes great. Salad menu awesome. but too expensive. awesome Garlic bread.
Best pizza place in downtown New Haven. 10/10 highly recommend. The pizza is delicious. 😋
My go-to delivery!! Great pizza!!
Great food and cozy environment
Some dude named Eyad Salem was there, he was so hot and the food was great. 10/10 highly recommend
The Pizza was phenomenal and the customer service was brilliant. Best pizza in town
One of the best yummy pizza u can ever eat. So delicious and with a very good price. I can eat pasta and pizza everyday from that place. Highly recommend. Thanks guys
The vegan pizza is sooo surprisingly good 😍 better than da legna vegan pizza!! i just wish they cooked the cheese a little bit longer so it can be more melty
I stopped by the other day for Lunch and the first impression was not as welcoming as I was expecting. The host was not welcoming and looked like someone was keeping him there against his will. Ordered a sandwich and a glass of water. Sat down no one showed up until food came out. No glass of water still. Asked for it again and was told that they had only water cups and no ice. Agreed to it, better than no water at all. The music was all Arabic...non sense. No utensils were provided and I could not wait to get out of there. I would not be surprised if they went out of business at all...Treat your Customers Nice!
Got a 4 topping pizza curly fries and it was very good
Is the best pizza place I ever had. homemade sauce and the cheese is very good too with sausage and bacon good pricing I will recommend to eat here I ate there 4 times and its good dont go four slices go for whole pie do you know what Im talking about. if anybody wants great pizza go to that theyre also do delivery
Best food in new haven highly recommend so good everyone there was so helpful
Pizza is decent
Just tried ordering from my usual pizza spot to be greeted by a lazy employee named Tim. He told me his company doesnt drive more than 4 miles, so i thought great Im only 2.9 miles from their via GPS. But he told me he would not deliver here due to the distance... If the gentleman would of done his job he would if known I was well within the delivery zone. But I guess this little pizza guys looking for an easy payday.. best of luck with Tim Marcos!
GREAT FOOD.
Enormous and delicious panini. Two can share one. I also ordered an Italian fresh salad, also equally delicious!
Food was delivered extra late, COLD at that, and my Zeppoli’s were big and doughy, not to mention undercooked as well. Never again!
They are the best love there food
When I first starting going to Marco Polo the food was on-point; hot, cooked well, flavorful, good portions, a lot of toppings on pizza and salad, etc. lately though the food and service has been subpar. For the prices this restaurant charges the food and service needs to be adequate; the staff is okay and friendly (at times), but Im seriously considering not being an ongoing customer unless I see a difference in the services provided!
Someone named Eyad took my order and it was soooo hot the pizza and Eyad was cute and so lovely
Hands down, this is the best place I have eaten pizza from here in CT. We have tried places closer to where we live and this is just the tastiest! The guys obviously love giving their customers FRESHNESS!! You get your stuff really fast too. Their food is delicious here!
The food is fantastic I would definitely recommend this place, the customer service was great👍 . Best pizza in New Haven
THEIR FOOD IS SO NASTY, I WILL NEVER EAT HERE AGAIN, EVER! This place used to have decent pizza, strangely, after complaining about how they messed up an order a while ago, the pizza has become absolutely disgusting. They used old, soggy cheese. I didn’t notice how gross it really was until it became cold. The first time I complained about how they messed up an order and also overcharged me...they fixed it, then overcharged me again for true same thing, then I had to have them fix it again. When I ordered recently, they didn’t even ask for a name, they just said the price and in 15 mins it would be ready. ANYONE THINKING ABOUT ORDERING FOOD FROM THERE HAS BEEN WARNED. Also, this is just from my own perspective: Some of the people behind the counter strike me as anti Semitic, in my experience both in the past as well as currently.
Food is good but takes a long time for delivery. I ordered a shrimp Alfredo and waited an hour only to get a dish full of pasta and no shrimp at all. I called back and all they could do for me was deliver the shrimp separately. Great now I have warm shrimp to go with my cold pasta. Im addition to that I waited another 45 minutes for the shrimp smh (Horrible customer service)
Great tasting food. I eat here almost every day, and Im never disappointed. The salads are are out of this world. Great service and everyone is very friendly.
I love Marco Polo.
Got take out from here for lunch while I was in town for business. The wait was only 10 minutes which was great but they also were extremely slowed when I picked up the food. The food was on the expensive side and was nothing spectacular. I kind of had an eh feeling while eating it. I just got a large pizza and fries. The bottom of the pizza was also burnt which was disappointing. Overall, I had an alright experience. Its tough to recommend; there are so many other good pizza places in the area.
The food was subpar and the service was absolutely horrible. My food was delivered late. The box and pizza looked as though a dog was sitting on it.. it was not edible. I called to ask for help, I understand things happen with a delivery, and I was calm and happy to wait for a replacement. The owner the screamed at me, called me a POS and hung up.
I used to love this place so much, I almost used to eat from there on daily basis, last couple weeks wasnt as great as it used to be
Very rude and not appreciative to their customers. It sucks because I like food but I refuse to spend my money with people who basically give u their a** to kiss. Very unfriendly. Several disappointing experiences with this business over the last year. From ordering for work events to eating on a Saturday night. Thumbs down! Too many pizza places in New Haven to settle for horrible customer service.
Great place! I order and in 10 minutes the food is ready! very fast and nice workers. Its always a plus when its walking distance!
Soooooooo good! Margaret pizza is the best!!
Everything is clean, food is fresh. one of the best wings in New Haven. I getem Hot and crisp, highly recommended. Also the staff is super friendly and smiling.
Good pizza, and the bathroom had a bidet - very impressive.
First experience awful. ordered the chicken Florentine panini. disgusting. I placed my order, the guy took my money, gave me my change and went in the back kitchen and started cooking my food. Then the pizza guy did the same thing. How can they be handling food and touching dirty dollar bills! they think customers dont see this but we do! put one glove on and then have one off. makes no sense and is still not clean. you should keep ONE guy at the register at all times and have all the others handle the cooking! why is that so hard to do? never going back there again.
Vegan cheese is nice but if they cooked it a little longer it would be perfect
They food is good well it use to be good ordered from here online a couple of times the last time was a couple of months ago they take forever to deliver and when it arrives its always cold and my sandwich was burnt ordered today took a hour and half to deliver again I ordered chicken tenders they use to be good with flavor today it was burnt fries was cold not gonna order from here anymore ridiculous you should get your food the way u want it especially when your paying money dont deserve one star
Excellent pizza. Try the buffalo chicken! Nice people working here. Great atmosphere.
Best raviolis I ever had in many time.... Great quality at great prices! Kind people....