Very professional and very nice individuals working to deliver excellent service

Brought in our car after having been hit by anotherGeico recommended-used Mike as our go to guynice people, good work(be prepared for delays because of Covid)

Great service, amazing staff and repair. Kept me informed about my truck the whole way and it looks just like new again. Liberty Mutual preferred shop, Enterprise rental on site, super easy and the only aggravation free part of the whole accident.

They are so great!!!! A branch hit my car and I was really shaken up but they were so helpful and kind! They were very sympathetic and supportive! They also reassured me that I will get my car back in timely manner. Excellent service!! 👏🏾👏🏾

They’re very professional and did a great job fixing my car absolutely recommend them

Friendly courteous staff very professional their work is excellent your car will be just like new

They do awesome work I recommend them. The staff is very friendly & helpful.

Good service given by all staff.

I had a great experience with my HONDA. Thank you so much for exceptional service.

Absolutely terrible these people are thiefs horrible service. Dont care about the client just want to take your money and run.

I was not informed my car will be sent to an auction place to be sold. Also when I’ve sign to remove my belongings from my car I was not informed I won’t see my car again.

They did a fantastic job to my car a month ago. Lenny is the best there is. Very straight forward and business-like. I would highly recommend this company. Melissa the receptionist is also very professional and welcoming. The job was completed on the day it was promised.

They are very friend and helpful. They repaired my car perfectly.

Had a unfortunate car accident and took my car here because it was kia certified. Lenny made sure all my issues were addressed and took his time to explain things and not give us false timelines. I was happy with the service received and would recommend them to family and friends in the future.

Excellent customer service and fast turn around time. A great group of people - will use again!

Lenny and everyone at Tip Top are amazing. They took really good care of my car and went above and beyond. This is my go to shop for any auto body work. Tip Top also works closely with Geico and Enterprise so you can get everything done with your claims and a rental all at once after an accident. Tip Top stays in touch via text message updates every step of they way and my car was ready earlier than expected. Thank you again. Im a happy customer!

To me is the best body shop in the city of New York and Nassau county. Very professional excellent job.

Great place/people and they do very nice body work. Also Enterprise has a satellite office there so its one and done.

Excellent staff friendly clean Geico Agent in office very professional and does amazing work

Amazing service, everyone was pleasant, and they do great work. I highly recommend this shop

Great honest place for your car needs

Great job. Great staff. 1 minor gripe: they washed the car before pickup but used armor all everywhere!!! Text message updates during the process were great. Would recommend

My experience with this company was great from beginning to end! They were friendly, helpful and efficient, especially in following up with the insurance adjuster whom wed previously made many unsuccessful attempts to contact. When I got my car back it looked as if the accident had never happened. And I really appreciated the Thank you card and coffee coupon that they sent me afterwards! Such a personal touch. I would definitely recommend them.

Had my car fixed there after a collision. Had to bring back numerous times to get properly fixed. Owner has a bad attitude. Not sure why Geico has this as one of their repair shops.

Very friendly and knowledgeable. Know their stuff. Clean shop. They treat your car right. There is a Geico rep and Enterprise on the premises. Very convenient

Customer service is the best.

So I got into a fender bender earlier this month due to someone rear ending my new 1 year old car. I went to Tip Top auto body because they work with geico.. I met and spoke with Lenny who took care of my car like it was high priority. He answered all my questions thoroughly (I was that annoying customer who wanted to know every detail about my car). Since I was away in school, he called me when he had to to keep me up to date with my car. I am fully satisfied with how my car was fixed (which was minimal anyway) but it looks like there never was any damage to it. Also I was very pleased with how fast the repair was since I was without a car in upstate, NY for a week. The front desk staff was also very nice and attentive. I would greatly bring my car back here if anything were to happen again.

Always very nice dealing with tip top.. they seem to do good work also.

Best experience ever! From the time the car was brought in to the time of pick-up, everyone was extremely friendly, kind, caring & very professional. The work is amazing-perfection-youd never know my car was in an accident! And it the work was completed sooner than promised! They pick you up, drop you off, whatever you need to make it less of a hassle. To top it off, attached to the invoice was a scratch-off lottery ticket! Such a sweet & fun gesture. I highly recommenf Tip Top.

Using Tip Top was a much better experience than I was expecting considering the dread you normally feel when having to get damage from an accident repaired. Geico made it easy to schedule and the adjuster and repair shop worked really well together, keeping everything smooth and efficient. The repair took exactly as long as promised and the shop was in regular touch by phone and text with updates. The car looks great and the warranty details seem comprehensive. Overall, great service for a complicated experience.

Please stay away from Tiptop auto body if you care about your car. I went to the shop because my car was rear ended and it had a dent in the bumper and it needed to be fixed and repainted. I dropped my car off to be fixed and my car was ready to be picked up the following day. Obviously that was a rushed job to be finish the next day which would have been fine if the job was done good. when i picked up my car and went home i realized that the paint on my bumper doesnt match the paint of the car. The representative handling my car also agreed with me that the job was bad and offered to fix the problem. They claimed that my car color is hard to match and that they had a similar problem with another car my color. The shop claimed they would have to paint into the quarter panel of my car to blend the paint in order for the bumper to match with the rest of the car. I didnt agree with this option but i had no choice because i went thru my insurance and my insurance said i had to allow the shop to correct the problem. So the shop repaints the bumper and quarter panel and calls me a week later saying that the car is ready to be picked up, i pick up the car and the paint job was horrible. It was very noticeable that the car was painted and my car was two different colors. I wasnt happy with the job so they decide to get a independent paint representative to check it out, which i was not too happy with that idea cause i knew they would bring someone they knew to check it out and they wouldnt be independent. I was already suspicious because the paint rep came all the way from the Hampton like theres no local paint rep. So paint rep comes and first thing he says is i been working with this shop for years, so i already knew that he was going to tell me there was nothing wrong with the paint job, which that was exactly what he said. So the insurance rep at the shop told me they couldnt help me. The insurance rep at the shop has no idea about cars and being painted and is very disrespectful. So i decide to complain to my insurance and told them how bad Tip Top Auto body service is and how I am not satisfied with there work. My insurance allowed me to take my car to another shop to get there opinion. I took my car to Don Joe Auto body shop and they said that the paint job was cheap and a cheat job. Don Joe Auto Body corrected there horrible job. So stay away from Tip Top Auto Body and go to Don Joe Auto Body if you want your car fixed the right way. If i could give Tip Top Auto Body zero stars i would.

Brought my car in for repair and they truly went above and beyond to help me. They were honest, prompt, courteous, and professional. The final cost was even less than the estimate they had initially given! Would highly recommend and would go to them for all my car servicing needs.

The owner of this repair shop really stepped up to the plate when i had a concern about the job they did. as soon as he found out that i was concerned about something he repaired, he made it right IMMEDIATELY. that is a sign of a good business- and i would not hesitate to recommend this shop to anyone, as i have already done, and all of them have been similarly happy with the work here. thank you tip top auto!!

Best shop around. I wouldnt go anywhere else. A+ on work, communication, and friendliness. Thank you Lenny! Youre all great

I highly recommend Tip Top Autobody for your car repairs. After my car was significantly damaged by a drunk driver, Tip Top got me in for an appointment and immediately provided me with a rental from Enterprise who has an office right in the shop. Although my repair took longer than expected, I received updates every few days via text keeping me completely up to date on how repairs were progressing. Tip Top also worked directly with my insurance, and I had to do no work on my end. Upon completion, they hand washed my car and went over the repairs with me in person. The staff is friendly, they followed up with me a few days later, and chatted with me about conversations we had a month ago from when I first dropped off the car. If that isnt personalized care and service, then I dont know what is!

Tip top

Lenny and Marisa took care of me. They were both fantastic. Great customer service, great job on the repair. Simply put - no hassles.

My wife & i have been here 4 times for service.The sincerity of employees 5 ⭐Quality of work 5 ⭐Organized and cleanest shop ive seen

Brought my car there after an accident. The people there are nice. But service is ok. Thought i have to go back three times for more issues after repaired. Make sure you take pictures of your car inside out including trunk. My mats in the trunk was missing after repaired. They claimed they never seen it. Beware.

Super friendly and super mechanics equals superb work. Go no where else.

One of Geicos preferred shops. They make things very convenient for the customer! Lenny and Ravi are two helpful managers Ive worked with.

Car came back looking brand new and better-than-expected

When Cross Island auto body screwed up the repair, these guys set it straight.No need to go anywhere else, you wont find better than Tip Top!

Fair pricing and professional service!

I was planed to give them 5 stars, but after I spoke with my insurance agent, I changed my mind. because of their dishonesty and unprofessional work.1 extra star only because they done the work before the estimated date.I had car accident 2 weeks ago, then I went to my insurance company(state farm) to do the estimate, they give me 1100+ after $1000 deductible; I took the check, then I went to Tip-Top to the the repair, but the end they had the estimate for $1900+ in total, 200 less than the insurance estimate, fine, I left my car there and wait till they finish.Yesterday they called, said the car was fixed, so I decided to pick it up today, also I can deposit the check after, because I didnt have time to go the bank.I went to the place, said Im here to pick up the car, the girl front desk looked at the document, 1900+, then she noticed the insurance quote is 200$ more than that, so she asked me whether I have the insurance check with me, I didnt really think about that, I said yes, so she asked me for the check, she said sometimes it may happened, but you dont need to worry about it, we will take care of it; she even asked someone else to conform with that, It was raining and I was in hurry up, so I didnt think about it at all, I signed check and left.after I finished my work, I start to re-thinking the whole processing, I feel weird of what they have done, so I called my insurance, told them the whole story; they told me that whether they do is not right, they should not took that check; second, since my car already fixed with the lower amount of money, they will stopped the payment on the first check, and reissued another check to them which will be 900+.after all, I feel I was cheated, no mater what amount I had, it is the money that insurance company paid to me, not to them, I could save $200 from the case, just because I never had any experience with car fixing, so I did whatever they asked me to do; Tip-Top auto body as a merchant, they are dishonesty and unprofessional, they tired to steal every single penny from their customers pocket!Its almost 2018, cheating and squeeze every penny from your customer is not the way to earn your money; there is auto-body shops everywhere, you would be better respect your customer, so you can keep your customer in long terms; if you dont care your relationship with the customers, you only get money from short terms, but lose more in the future.P.S. hope someone else that is new to the accident fixing, learn from me, deposit the check asap, so they cant steal your money.

Unfortunately my car got total but the staff was courteous, and helpful with the transition and paperwork

Highly professional. Excellent shop with great customer service. There is even an inhouse car rental.

Wouldn’t recommend. Went through a lot of run arounds to get my car all because they wanted to keep the car in the lot because of more unnecessary fees. Long story short, I paid 309 to recover my car after having my car for 6 hours. (Police towed my car to this lot because of an accident earlier that morning.)

Smooth experience with them. Nice staff.

Tip top auto bodyThese guys were recommended to me by a co-worker and they have been great.( now Ive had my share of bad experiences dealing with some of these auto repair and body shops. Stressful) well tip top auto is definitely the exception. Very professional, great workmanship and fare. And just as important great customer service. Now Ive had to use them twice in the past few years and theres one gentleman theres whos been excellent (a pleasure) to deal with RAVIE. MR. RAVIE has always been willing to go out his way to make sure I was happy with the service and quality of work. Hes also always made me feel reassuring, taking the edge off a sometimes stressful situation. Mr ravie definitely knows his business and will make sure everything goes as smooth as possible.Mr. ravie is definitely an asset to have in any business, especially in his business.Just wanted to share my experience with tip top auto and Mr. Ravie. Keep up the good work. Thank you for everything.

Great and fast service. Lenny is the best!

There is no other place better. 1000 % gurantee

Horrible experience. Not only had to wait double the expected time but got extremely subpar work.Please research before going here.

Its a business. You will pay many fees to get your car out if it was in an accident. The local cops in the area use this place to tow cars when they have accidents and are they probably get money on the side for it.

Paint matching and repair was perfect. Delivered back on time.

Don’t use for tow, hidden fees will cost you. Bring Vaseline is you use them

They go above and beyond to keep the customer happy.

Good experience

Its a robbery I had an accident they picked up my car at 9pm and I arrived at their parking lot at 1pm the next day and they charged me 2.day parking

Worst body shop ever. Not honest. Doesn’t stand by there work. No idea what they are doing. Crooks.

They towed my car... and took away the dollar coins in my car that I saved for long time with me in my car cup holder... I would give some tip for service but the service man couldnt wait..

Do not use this place for a tow unless you have money to throw away.

Great fast service very efficient

Excellent service!

Lady who answers the phone.... rude. Prices.... astronomical. Go elsewhere

The best place

People at the front were hot plus they did good service

Friendly & professional

Good services

Horribleness

Great shop!

Good

Very bad communication