Sophia was great. Very attentive and knowledgeable. Helped us find the perfect mattress within our price range. I would definitely recommend this location and especially Sophia to help you with all of your needs.
Went here with my wife to get a bed for our new apartment. Ken was very accommodating and understanding to our budget concerns, and did everything he could to get us the best deal with the best quality. He helpfully explained everything and gave us all the time we needed to decide. Next time we need a bed, we’ll definitely be coming back. Thank you Ken!
Was in need of a new bed and mattress and I couldnt be any happier that I decided to choose Mattress Firm and Ken was there to help me. Made the process very easy and stress free and also got me the best price available! Ken is the man to see if you are in need of a new mattress!
Just recently bought a mattress from this location and words can’t describe how smooth everything went. It starts off with Ken hospitality and professionalism he brings to the table. The knowledge he holds about why each mattress is different and to which is the perfect one for me made my choice so much easier. I would easily recommend any of my family members to buy a mattress from this store, especially if Ken is there.
I was honestly overwhelmed shopping for mattresses online, when I came into the store to browse all my questions and concerns were answered by Ken. He is very knowledgeable and willing to listen to find a mattress that meets your needs not just to make a sale. I am currently 4 months pregnant so comfort and support were essential for my new mattress. Ken helped me fine a mattress that will meet my needs now and in the future. I highly recommend shopping at this mattress firm!
I just purchased my mattress and i must say, that Ken is a great salesman. He is very knowledgeable of his work and made me feel comfortablewith my selection . Ken offered a process of elimination, in helping me make my selection and explained everything to me. Ken gets a big thumbs up for his knowledge, patience and his welcoming disposition. Mattress firm is the best!!! Thank you Ken.
Daniel was very helpful and let us try multiple mattresses! It was a great experience and I am happy to have purchased a mattress here! Great service!
I recently visited Mattress Firm in New Hyde Park for the first time. I was shopping with my elderly mother who desperately needed a new mattress, box spring, and frame. I was not looking forward to the outing, due to my mothers feeling anxious about the process, a back condition that complicates her mattress options, and my concern for having her in public during the pandemic. I am VERY happy we went to this store and encountered the manager, Ken Ramjeet.From the minute we walked in, Ken was helpful, attentive, well informed, extremely patient, and very supportive. His prices were very fair, and he was professional and a pleasure to deal with. He made the whole process painless and easy.I highly recommend this store and Ken. My next outing will be with my elderly father, on the same mission, and I am definitely returning to Ken and Mattress Firm New Hyde Park.
I 100% recommend this Mattress Firm. I was helped by Mr. Ken and he was very informative, professional and patient with guiding me to the best suited mattress for my needs. Did not go with the intention to purchase on spot but the customer service was exceptional! Not to mention I was lucky and got it 2 days after. Delivery team was also professional and courteous. I got the Serta Willow Brook Plush Pillowtop and its working great thus far! Thank you Ken and Mattress Firm!
The whole process was smooth. Ken is a very knowledgeable and patience person. We love the product. I recommend this location and their service.
Ive purchased several mattresses from this store over the years and have always been pleased. But I need to give a big shout-out to Ken for being so helpful, knowledgeable, and patient with us while we shopped and purchased our latest mattress from him. Ken made the difficult process of buying a mattress quite easy, due to his vast knowledge and experience, and I recommend that everyone looking for a mattress go see him!
My husband and I bought a queen size memory foam mattress with substantial discount from the friendly Ken R. who was patient as he let us try multiple models and took all our questions about different types of mattresses and firmness. It was a really good experience and we highly recommend this location!
So me and my husband just got home from mattress firm and I have to say we had a great experience, our salesperson Ken was extremely knowledgeable and worked with us as best he could based on our needs and affordability and we couldnt be more pleased, Thank you Ken and we will be returning customers very soon.
Ken is amazing and very informative! This is the second mattress we have purchased from him and feel that he is accommodating to our needs.
Kind and perfect service ~ !! everything you want from a good sales experience is offered from Ken. Ken offers a wealth of information on mattresses to help you make the best decision and find what mattress would be best and work for you. He is also extremely kind, very patient, will answer all your questions, and is extraordinarily thorough in explaining warranties and such. couldnt have asked for more from the experience. ~ !! Thank you Ken.
No doubt we made the right choice to go to this Mattress Firm location! We just bought the mattress of our dreams and we deeply want to thank Mr. Ken Ramjeet for all his help. He was courteous, considerate, caring of our needs, and we were so impressed of the knowledge that he had about every single mattress in the establishment. Most of all he was so patient with us—we had dozens of questions that we overloaded him with and he answered each and everyone of them with ease and he kept his cool the whole way through. He is one of a kind. Go check it out and see Ken! Thank you again Ken!
The manager at 110 Jericho Tpke Mr. Ken Ramjeet was very kind and helpful, and gave my friend Joy a great deal.
I am very grateful for the amazing care and attention that was paid to my parents as they made a significant purchase, by Mr Ken Ramjeet. This was not taken lightly, and Mr. Ken never pushed them into making a rushed decision. He was knowledgeable, courteous, and very patient. He answered all of our questions with a high degree of knowledge and understanding of the different beds. I strongly recommend anyone who is making a purchase of this magnitude, that they seek out Mr. Ken Ramjeet, as he will provide exemplary customer care. Thank you Mr. Ken for all you have done.
Had an incredible experience shopping for our mattress with Ken. He was very thorough in his questioning about our wants and needs, as well as the current space and set up that we are shopping for. He provided a number of options based on our situations and helped us pick the perfect mattress. We are very thankful for all of his hard work and how easy he made picking our perfect bed. Thank you!!
Very good service provided. The salesman suggested us a better mattress than the cheap one we were looking at. He stayed up late in the office just so that we could buy our mattress and he made sure that it got delivered the next day. He even called us after the mattress got delivered just to ask if we are satisfied with our purchase. We got beauty rest memory foam mattress at half price because of a weekend discount deal.
One of the best customer service experiences Ive ever had. Ken helped my wife and I find a mattress that suited both of us. He was extremely patient, took the time to explain everything, and really cares about making sure you know more about sleep than you did when you walked through the door. Ken really knows how to treat a customer. We couldnt be more pleased with our new bed and will be sending everyone we know to this Mattress Firm to see Ken if they are looking for a new mattress!
I have only great things to say about my familys experience at Mattress Firm with Ronnie! He explained every detail clearly, answered all our questions thoroughly, and made sure we found the perfect mattresses for our different needs. We had a budget in mind and Ronnie went above and beyond to make sure we didnt break the bank, without sacrificing any quality in our purchases. We have already recommended Mattress Firm to many of our friends and family as we could not have asked for a better experience! Highly, highly recommend.
My husband and I have been looking for a mattress for months. We had a hard time deciding between ordering a mattress online or buying one from a store. We had a set budget and knew it would be difficult to find a mattress that would work for the both of us. Especially since this was the first time we were buying a mattress together as a married couple. We decided to check out Mattress Firm in Jericho and I am so happy we did! Ken Ramjeet took his time to walk us through all the different mattress types and styles, comfort levels, pricing and features that were available. He gave us ample time to test out each mattress and explained the differences in construction of each type. He also demonstrated the adjustable mattress base. The personal attention Ken provided was invaluable to us and made selecting Mattress Firm over ordering online an easy choice. He answered all of our endless questions with ease and patience. He was even able to find us significant savings that helped us stay within our budget! If you need a mattress go to Mattress Firm at 110 Jericho Tpke and ask for Ken. You won’t be disappointed! He is polite, patient, professional and understanding, with a wealth of expert knowledge. If he was able to help my husband and I find a mattress that was perfect for the both of us he can do he same for you!
Buying a mattress from this location was such a pleasant experience! Ken was very informative and knowledgeable. We werent rushed at all, and all of our questions were answered. And we got an awesome deal! Definitely coming back and recommending to friends and family.
Mattress Firm in New Hyde Park on Jericho turnpike has excellent service. Ask for Ronnie Philips. He gave me a tremendous deal. Great mattress and delivery for a really great price. Very professional demonstration of their huge selection of mattresses. Got the perfect one for me. Very honest and straight forward. Delivered straight to my apartment in Brooklyn. Highly recommended!
Today I had a great experience buying a mattress for the first time. I spoke with Ken on Wednesday and purchased my mattress Friday. Ken was very helpful and a gentleman to my fiancé and I. I highly recommend if you’re looking for a mattress to see Ken. We were able to look and try out the mattress of our choice and he also made sure we got the best deal for our new king sized mattress. Thank you for everything Ken!
Ken thank you so very much for making our mattress purchase absolutely perfect and worry free. We purchased awesome pillow top mattresses for a great price, and they are great, so comfortable omg! He went out of his way to make sure we were 100% happy with everything, even called to make sure everything was great after we got them at home. I cant thank you enough Ken youre the best!
Ken is a wonderful sales associate and provides excellent customer service.
Excellent place, quality products and great pricing. Friendly staff,always helping with awesome deals and discounts. Ronnie was especially helpful and worked with our budget, we walked out with more items and we were still under budget. I wont be buying a mattress from anywhere else.
I had the pleasure of being helped by Ken this past weekend. As soon as I walked in he was very warm, welcoming and passionate about his work. Ken did not rush me, took me step-by-step on how to select the most appropriate mattress for my needs and even broke down the manufacturing process and guarantees received by MattressFirm.I know this is going to sound funny, but I literally havent had such good nights sleep in forever - all because I didnt have the right mattress. For an accountant like myself, getting as much rest as I can from the few hours of sleep Im allowed, is crucial. Big shout out to you Ken! Referring my friends moving out, to you, very soon!
Had a great experience over there. Ken and Ronnie seemed genuine and really knew what they were talking about. I was able to work with them in finding great mattresses that were in my budget and were even able to work out a great deal on a mattress that I thought was out of my budget.
Been looking for a mattress for a few months now and Im sure Im not the only one who finds mattress shopping so overwhelming .. Between all the different types, brands, firmness options, its pretty difficult to find a mattress that works for you . I decided to go in and see what mattress firm had and I was so delighted I made that decision . Upon entering, I met a very personable assistant named Ken ! I explained to him what I was looking for and he took his time to help me find the mattress for me . I was in there for about two hours asking questions and trying each mattress until I finally found the one ! And he gave me a great price ! Mattresses are so expensive so I was elated when he was willing to give me a break on the price ! Thank you ken ! Im definitely gonna be sending anyone I know who is in the market for a mattress your way ! It was a pleasure to meet you !
I just bought a great mattress from George and Ken who were so great helping me find my dream mattress . They were so helpful and nice. Store was so beautiful. Im so happy TY
I visited MattressFirm on Jericho Turnpike New Hyde Park, upon recommendation from a good friend. The experience was as good as he said and then some. The salespeople Ken and Ronnie were very knowledgeable in regards to mattresses and all other sleep products. They were both very accommodating in finding me the perfect mattress in my price range. I had a great experience and would recommend this location to a person seriously looking for a mattress!!!
It had been some times since I purchased my last mattress and I had forgotten what a process it is to get just the right one. Arnold (Ken) Ramjeet quickly met us at the door and after listening to what we thought we wanted started to ask questions to truly narrow down our choices and determine exactly what we wanted. He spent a great deal of times with us. He was patient and informative. He truly knew his products and answered every questions we had. In todays get the sale at any cost world it was refreshing to find someone who apparently enjoys his position and know his products. At no time did I feel pressured, at no time did I feel uncomfortable trying my narrowed down choices over and over to be sure that the mattress met my needs. Ken is a consummate professional . It was a true pleasure to deal with Arnold and I will absolutely recommend him to others. Mattress Firm should be thrilled to have such a professional on their team!
I had a great experience with buying my new mattress. Matt helped me find the perfect mattress for me. Im so happy and excited to get my new bed. I will definitely recommend going to this store and meet with Matt. Thanks again
I was looking all over for the perfect mattress with a good price. I went to Matress Firm in New Hyde Park, and it over exceeded my expectations. The service was amazing, and Ken was very kind and helped me in every way I needed it. Highly recommend!
I purchased this mattress and also ordered the motorized bed frame on Presidents day weekend at the store of New Hyde Park, NY. The sales rep Alexia Barrow was AMAZING. She knows her products. She explained everything perfectly including body mechanics. Being in the medical field myself, I was pleased to be working with an associate who knows the importance of posture, positioning and comfort. She was very patient with me and even told me to slow down to truly get a feel of each mattress I tried. Its been over a month and I am happy to say this mattress has done wonder on my back. Less pain and better sleep. Only sad thing is that the sales rep Alexia was helping out for the holiday weekend. Her home store is Plainview. Im lucky I walked in when she was there.
I purchased mattress for my mother who has issues with her legs and back issues. The manager at the Store Ronnie Phillip, was excellent at understanding the needs of my mom and assisted us in deciding what was best for her. He spent almost 3 hours with us to ensure that she walks out with 100% satisfaction.
I had a great experience at Mattress Firm. Ronnie was a huge help and even pulled out 6 different mattresses as I was looking for the perfect fit for my 5 year old son changing from his toddler bed. Service was fast and I received my order the following day. Would recommend to friends and family.
Wonderful experience today getting my new mattress! Highly recommend coming here, Ronnie Phillip helped me accommodate my price range. Great environment and very friendly staff.
We had a wonderful experience here. Ken was the most informative and patient salesman. I have a hard time making decisions and Ken did not get annoyed at all and did not rush us at all. Would recommend this location for your mattress buying needs.
Ken and Ronny have done an outstanding job in helping me find the perfect mattress. They explained everything I need to know place is clean everything in order. I would recommend this place if you are looking for great customer service and a good mattress for a good night sleep.
My experience today with Ronnie was awesome! He was pleasant to deal with and very knowledgeable. He took his time with describing the different mattresses. Thank you again! Would definitely recommend.
It was a great experience and the salesman Ken, was very professional and gave me a great deal! This is definitely one of the better mattress stores on Long Island. In fact, Mattress Firm has great deals because of their grand opening.
We came and see the mattress in store. Ronnie helped us out with kindness and patience. He acknowledges us all the different qualities and the products that they have in stock. Awesome customer service and highly recommended.
I can not praise Ken enough for his professionalism and knowledge. Ken took the time to explain the technological differences & benefits of each mattress. Ken made what could be a confusing and challenging experience easy by educating us enough to feel confident in our choice. We have had our mattress for 5 days and goodbye tossing & turning. Thanks Ken.
Ken was very helpful and accommodating! He provided outstanding customer service and they have great deals for high quality mattresses here.
My husband, daughter and I went to Mattress Firm in New Hyde Park in hopes to find a king mattress for our new home. We were excited but nervous as its a big financial commitment. Ken greeted us with kindness from the start, and top notch expertise that helped us find the perfect mattress. He was so informative and explained why various features may benefit us. We felt cared for in his capable hands, like a friend was helping us out, and knew he was leading us to the best mattress for us! As if we werent already fans of his, when my baby daughter threw up (EMBARASSING) on one of the beds, he tried to clean it and cover it so we didnt see it and become ashamed and worried. He handled it swiftly while relating to his own children, and our anxiety eased. THAT kind of customer service, where you feel cared for person to person and its not just a business transaction, makes ALL the difference. I will visit Ken for any and all mattress needs of the future and encourage everyone to do the same!
Absolutely AMAZING experience!! We worked with Ken Ramjeet who made our bed buying experience seamless and easy. He was very professional, knowledgeable and patient with us. We went in there on a Friday and purchased our bed on a Sunday, after meeting with him we were sold. He took his time to explain the types of beds available and only had us try the ones that would fit our style instead of trying to oversell sell. I dont like making these large purchases because of the research and time it takes to buy a high ticket item, working with Ken made it so easy. Thank you Ken !!
Ken was a pleasure to deal with in my search for a new bed. I had been all over town, but Ken went above and beyond to make sure Matress Firm was my last stop. Ken followed up after my initial visit, when a piece that I was interested in, was available. He was able to save me more than 60% off my dream bed!
We went to Mattress Firm today to shop for a new mattress and had a great experience! Matt S. was very helpful and knew EVERYTHING about mattresses! Wonderful experience and highly recommend this store!
Great service. Ken Ramjeet was very friendly and accommodating. He treated us just like family showing us beds based on our needs. I would highly recommend for great satisfaction and service.
We dealt with Ronnie at Mattress Firm, and the experience could not have been easier. I was in and out in a very short time, and got exactly what I needed. I got a very good deal since I was a retuning customer as well. No complaints here.
I met with Grace and Ken and they helped me get m mattress immediately! They found me the best fit for me and were able to schedule me the SAME day delivery and Ill be able to sleep in my new mattress in my new apartment tonight! :)
I would have given 7 stars if I could, but there are only 5 of them. Ken was AWESOME! He was very warm, informative, helpful, and friendly. I have seen the same/similar mattresses in other stores, but it was Ken who made the difference for me.
I had a wonderful experience here. Ken Ramjeet was the most helpful and patient salesman. I have a hard time making decisions and Ken did not get annoyed at all and did not rush us at all and at the end he gave me a very good deal on 3 mattresses. Would recommend this location for your mattress buying needs. Ask for Ken Ramjeet.
Ken Ken Ken! The infamous Ken who helped my mother buy our family amazing mattresses! My mother was so impressed with Kens customer service skills and she will return if she needs anything else. Thank you Ken for your help!
My experience with mr. Ken ramjeet was exceptional, he was extremely patient, accommodating and attentive with my order. I had purchased a mattress and a reclining base over a year ago for my new home, unfortunately renovations on my new home took longer than expected and i could not yet receive the mattress, mr.Ken was able to postpone every month for over a year my mattress delivery to accommodate me and my family. Finally i just received my mattress and couldnt be happier with my purchase but more so for the dedicated attention mr.ken provided. I just recently decided to go back to him, despite there are manyyy mattress firm locations closer to where i live, i could only go to the new Hyde park mattress firm to have mr.ken help me with another 2 mattresses. I have recommended him to all my family and friends, and they have also purchased mattresses from mr.ken and couldnt be happier and more satisfied with the level of service he provides.
The salesman, Ken Ramjeet, was very thorough in helping me to select the right mattress. He had me lay on about 10 different mattresses to find a mattress that was comfortable and in my price range. I didnt feel pressured at all in my purchase.
Had the best experience at Mattress Firm with Ken. He was the most knowledgable, helpful and caring sales rep that Ive ever dealt with. We cannot wait to finally have a great nights sleep on our new Beautyrest!If anyone is shopping for a new mattress this is the guy to go see!Thank you, Ken for caring and taking the time to help us in making the best choice!
I had an amazing experience with Ken Ramjeet today and could not recommend him highly enough. Im moving into a new apartment and need all new furniture. Ive spent hours researching different mattresses from companies like Casper and Purple but ordering a mattress on the internet without trying it first made me nervous. Ken was great at explaining different mattresses and letting me try out different models. He helped me get a great deal and made the entire process virtually painless. You should stop by and ask for Ken, you wont regret it!
Great personal service. Ronnie Was extremely helpful and listened to what I needed and made sure we found it! Also very patient with my crazy 3 toddlers!
My experience with Ronnie at mattress firm was great. He was very pleasant and knowledgeable and made my experience shopping for a mattress very easy and pleasant. Thank you!!
Ken R. was extremely friendly and helpful. My wife and I have very particular and differing needs in mattresses, Kens expertise in the fine details of all the offerings in his show room left my wife and I feeling like we had found exactly the right mattress for us.
Living in New York I can say that good customer service is hard to find and normally I don’t leave reviews but great service deserves recognition. On Saturday April 24th me and my girlfriend walked into Mattress Firm looking to get a general price on a mattress and box spring and that’s when we meet Ken. After asking if we need help right away, Ken began explaining the color code system on the beds which matches different levels of firmness ranging from soft, medium and firm. After asking a few questions about sleeping positions and comfort level he offered us a few different beds to lay on and try out. Ken was really persistent in trying to figure out which bed would suit us. Unfortunately, the bed we fell in love with was no longer in stock and would take more than a week to get resupplied, Ken however offered up an alternative and was even able to save us money on a platform and mattress combo.Long story short I’m very happy with the service and the bed, it’s very comfortable and has been the best sleep me and my girlfriend has had in a very long time. I appreciate the good customer service and will be referring the place to anyone looking for a new bed.Thanks Again,From Star & Corey
Excellent service received from Ronnie Philip. Listened to situation and came up with an awesome solution. Courteous knowledgeable service. Gave me the red carpet treatment!!! Highly Recommneded
After complaining for months about our old mattress, just noticed this store close by my house, i decided to visit the next morning looking for a new mattress. just walk in with my wife we got a good deal for a very Good mattress.thanks George and Kem.
The store manager Ken, he is a great asset to this firm, my mom and I went to purchase a bed and it was my moms 4th purchase over the years and she has always insisted on going to Ken. So I wanted to know why is she loyal to this one store lol, then when i met Ken i realized. He is super professional, gives you exactly what youre looking for while being so charismatic. I am a happy customer who believes this guy is a gem for the Mattress firm, he even gave us a little history about Mattress firm Internationally. Keep up the good work Ken!
I found very wonderful this place specially I found a very good and helpful and well experienced person Mr. Ken Ramjeet. In this place I found a lot of advance and comfortable verity of good mattress. I give five star this place and ken ramjeet.
Went in w a certain mattress in mind. Ken, the Showroom Manager, couldn’t have been more accommodating. Turned out we didn’t care for the mattress we had in mind. He proceeded to walk us thru a selection process. This is a big ticket item and my husband and I were having difficulty agreeing BUT Ken kept culling it down until we finally found the one we BOTH loved. Success! Ken was not pushy; sincerely concerned about both of our needs. I highly recommend this store and Ken!
Came into mattress firm @ new hyde park sat with Ronnie. He was phenomenonal came I got me the mattress I wanted even though he sold it 2 days prior and even honored the price I was erroneously quoted. Got me split boxes so filled a tall order. Even kept the.misses happy. Highly recommended
Very friendly and helping staff, George and Kent helped me and my husband getting the perfect mattress that suits our needs and our budget too,, They walked us through the process starting from deciding which mattress would meet our needs getting to what works best for our budget,, We are very satisfied :) Thank you Kent and George !
Matt was great. Took his time let us try as many beds and did not pressure us. Explained all the options and highlighted the pros and cons. Highly reccomended.
Ken Ramjeet, was amazing. Took the time to break down & edcauted me on everything!looking forward to finally have a great night sleep. Happy I came in And looking forward future purchases.
Ronnie and Ken were helpful at getting us a boxspring next day and at a great price! Extremely grateful!
Lovely experience with Ken. I was surprised at how much he save for me and the wonderful mattress set I got. It was really a great value for my money.
I visited the new hyde park store today and had a very good experience with Ronnie. He asked what I needed and brought me right to what I asked for. He gave me all the information I needed to make an informed decision.
Outstanding Customer Support! Mona is the woman to go to for any Mattress! Wouldn’t go anywhere else but Mattress Firm in Lake Success, New Hyde Park!
Ken was very gracious, worked well within my price range and was able to get me same day delivery! Definitely recommend coming here if in the area and in need of a great bedset!
Matt and Ken were very helpful and did not hesitate taking all the time we needed. They explain the difference on all of the mattresses.
Ronnie Phillip very good person he took hes time to explain everything to me I would definitely come back here and Ill tell my friends about it good job!!
Ken is very friendly and welcoming best salesman as well, hes very kind I wish visit again
Amazing place to get all the information you need, Ronnie and Ken were great help and made everything painless.
Ronny and Ken were very helpful and friendly in helping us select a new mattress and gave us a great deal.
Great experience, amazing service, and a great deal. Highly recommend it, I saw Ronnie and he was a great help and set us up with an amazing deal!!!
Ronnie and Ken were very helpful at the New Hyde Park Jericho Turnpike location. Great experience and fantastic prices!
Good business place. Friendly honest
If you want great service and best deal, you got to go here and see Ken.
Ken was a great guy, found us a perfect mattress. Will be coming back
Very helpful staff made getting a new matress fast and easy also great prices would recdomend to friends and family
My experience with Mr. Ronnie Phillip from the Mattress Firm at New Hyde Park was fantastic, a good service and a good deal I would recommend it to anyone. Many thanks MattressFirm Mr. Ronnie Phillip.Att.Marleni navas
Matt was very helpful! Great service 😊
Had a good experience with ken while purchasing a mattress. He has a good knowledge about mattresses and very friendly.
Service was great, salesperson Ken was knowledgeable and helpful .
Alexia Great service and wonderful employees
Store to old and one worker only
Thank you for all👨👩👧👦
Great service
Expensive