Staff are very knowledgeable and very kind. I purchased a monitor and some other accessories on 3/29, and I missed the opportunity to take a survey on time, so Id like to give a big shoutout to Chris and David for helping me getting the best product with a great value. Thank you!
Had everything I needed for the kids school supplies as well as Office materials for my small business. Very helpful staff!
Debbie, the store Manager, and team care deeply. Excellent and superior customer service! The ONLY place to shop.
Staff knowledgeable about laptops. Store neat and orderly.
I send faxes here and it works great.
Getting better. Prices are reasonable but a little higher than hoped for. Good service and customer help
We visited this store in search of a small desk for a home office and encountered Joe, a new employee. He first reassured us that he wouldnt hover or get to close (due to Covid 19 guidelines) but was there to help. This was very much appreciated, and he did what he said what he was going to do. Then he proceeded to go above and beyond to help us find exactly what we needed, working with other employees to answer questions he wasnt sure about. I would give this 10 stars if I could.
I purchased a new power cord for my laptop. The staff was able to assist me in choosing a good option which would save some money. Thank you!
What a great place! From the second I entered to the time I left I was greeted, helped, and happy.Erin and Matt in the Tech were sublime! They saved my life! Thanks guys!
The staff at this location were some of the most helpful individuals I have encountered in a store. The store manager explained what to look for in purchasing a desk chair and assisted me throughout the selection. Other staff associates answered questions and helped arrange purchase details. I will definitely return here for any future purchases.
I had the most amazing experience with Debra. Being the dumb college student I am I ordered business cars a day before a big meeting for me with potential employers. I called frantic that my cards would be late. Debra made it a rush print. Then when my cards were blurry she called me and we fixed the problem. She was amazing I can not thank her enough.
I needed to return something using UPS and per Amazons COVID-19 guidelines for returns, I was told not to package my return and was not given any labels, I was given a QR scan code to give to the associate. The lady asked for QR code I handed it to her it came in my email all of sudden she looks at then the package and tells me she cant do my return I have to drive 40-60min to another UPS to have it done!!!! I dont understand that I asked arent u a UPS store she said ya but we dont take returns, I wanted a manager and she refused to get a manager for me!!!! See if I go back to that store ever again
Very poor customer service.
Fantastic customer service. So happy to be able to have my home business and office needs met locally.
The customer service here is fantastic!!! The manager is a sweetheart. You will get whatever you need and will be educated in the process. Best Staples around!!!
Brought rare poster into store, after they laminated it it had many air pockets, dirt, grime, and 2 eyelashes. My Girlfriend took it there to be done and after they destroyed it there was zero compensation. All they said was next one for free. Like I would trust these amateurs to do this again!! Avoid this store, next time Im taking it to local high school tech class to have done. Now lets see how long before I get a check for my destroyed work.
Nice quick stop. Good service.UPS drop off and a battery purchase.
The folks here are some of the most helpful, customer oriented people I have ever had the pleasure of dealing with. I get all my office supplies here and recently had some issues with my computer. After 2 days of trying to get the issue resolved I went in and within an hour they had solved my problem,eliminated my stress and sent me out the door with a smile on my face. I cant tell you how happy I am with the outstanding service I recieved!! I highly recommend Staples in New Kensington for any and all of your office needs!!
Bought a few office supplies and staff was friendly and helpful. Great prices
Pretty good. Clean store. Good location for the community.
Amazing products as well as variety. Very friendly and helpful staff
Very bad service
It has what you need with an effective finding efficiency of Im guess stating, 85%.
Bart in the printing department was extremely rude and judgey. Talked down to me like I was some child who had no reason to be there
See Omar. Knows his stuff regarding computers.
Fingerprinted much but workers in there nice.
Helpful staff and the one lady Debbie was more than helpful
Outstanding and competent service. Wide range of products.
Always great help for business needs. Especially the printing, binding and package center.
Great speedy service for UPS shipping
Went to make copies and the young man gave me the guidance I needed to make my stapled copied.
Typical Staples. You know what to expect
Free recycling of old office equipment. I got fast and friendly service in the store.
Had to fax some things and they were very helpful!
Great place for school supplies
All the office supplies you need
Issues with printer and other one was being used for a huge printing job. Took forever
Clean store but way overpriced
Great store
Ordered online, was ready for pickup
All your office supplies and school supplies