I like checking their meat department for specials. Today I found filet mignon packages of two, regularly $10.99, they were 50% off! One never knows what they will have. Worth the time to check it out

This Jewel is generally well stocked, especially with sale items. They have always been good at giving a raincheck if not. There was a power outage Sunday and the staff was great at getting everyone quickly through the cash registers with their chosen groceries, before they would lose power to do that. Thanks staff, you were great!

I used Jewel for my wedding cake which I know some people were very skeptical about, but I definitely recommend it! We ordered a small 8” round cake as the display cake and then got a sheet cake for them to bring to the back to serve. I think it made serving the cake really easy. Also, my husband and I LOVE the chocolate whipped cream cake from here and we figured it would be nice to just get the taste we love at a price we loved even more. I will say that you may want to get half sheets instead of a full sheet because we had some difficulty fitting it into fridges, but other than that it was super simple! I also got help from one of the staff members to get the cakes into my car which was nice, and then I had help from the car to the hotel that was storing the cake for us. I transported the cake myself from New Lenox to Chicago with the AC running and it didn’t melt which was good. I definitely recommend it because it still tasted great and it saved us a few hundred dollars too!

I go once a week to the New Lenox Jewel and occasionally the Orlando Park location. You cant beat the meat section, the wide array of veg/fruit, cheeses, prepared food, etc. The aisles are well stocked and product is logically placed. The bakery is excellent. But, most important is the staff. Perfect customer skills. I was a trainer for customer service and risk management before blessed retirement. ALL of staff/mgt perform the well trained skills impeccably. Jewel must understand this important aspect to ensure the customer has a pleasant experience. And, most important is the CONSISTENCY.

Friend shopped here and she is happy with this store. Its a regular place for her. She is satisfied with there service, While there with her the fruits and vegetables were very fresh.

Very nice and clean store, produce last longer than most stores. Steak is not as good as some other places but still A plus over all.

Young kids running the Customer service desk. A screw in the check out line ripped my favorite shirt. Check out woman told me to go speak to Customer Service. Young kid at Customer Service desk actually laughed after I told him my shirt just got ripped, and asked what would you like me to do? I was so upset I had to walk away. My kids and I shop at this store all of the time. Not acceptable!!!

Its always a pleasure checking out at this friendly Jewel osco! Cashiers even give my babies a jewel sticker which always brightens up our store run! This store is always clean and stocked. I always order birthday cakes here and they do a great job everytime! As well as catering fried chicken! Always so yummy! Im a regular here and always have a relaxed, easy shopping experience here. Plus I love the Starbucks inside too! ..But recently yall moved my favorite wines on the top shelves and I cant reach them 😭😅 Im pretty petite and I do not like looking to ask for help reaching things. In other words, bring the Moscato, and Roscato back down please 😁

Not to bad of a grocery store, but could bring back a line of disposable cameras back behind their customer service desk/counter.

This is our local store. They usually always have what we need. Deli service is slow and the location is in desperate need of a face lift..

I really love this place...Always well stocked and employees are the best!They made my life during pandemic more bearable and worry free.Same when it comes to the pharmacy.Highly recommend!!!

Fair selections. Kinda overpriced, but decent sales. Typically excellent customer service.

Clean. Easy on&off. Friendly employees.

This is a very clean, well stocked, and overall very efficient Jewel-Osco store. The staff is courteous and very helpful when you are unable to find what you are looking for.

Love your store its always clean and stocked staff members are very helpful and friendly!

Friendly staff. Always willing to help you out

I like the meat there but its a little pricey lately. The bakery is very good too

Always so clean and well stocked. Go in weekdays after five if you want to avoid crowds.

It was great the employees were very helpful. The shelves were well stocked. The prices were reasonable and the produce was very fresh.

I enjoy this place, and its great for food and other items.

You need to download the Jewel Osco app to take advanrltage of the good sales.

Best yogurt variety ever

Being honest, I bought fresh Kale, got it home and it stunk of black mold.I love them otherwise but smell the curly leaves before you bag it.....hated to write this about them!Otherwise, great on all else....

Not really a fan of Jewel-Osco due to their consistently inflated prices but on this particular day, they had the best price on Busch Light 30 packs. Thanks Jewel!

The lines were long because they have too many self checkout. I will shop elsewhere from now on.

They have everything u need great variety. Employees all friendly

It has been a long time since I shopped at Jewel-Osco and I can truly say, OMG what was I thinking everything is so fresh from the fruit to the deli meats. Heres a 👍up. Great job to all of Jewel-Osco working families.

Clean store great produce selection

The quality and prices are the best. The staff are fantastic. Efficient and fast.

I cannot recall any issues I have had with this store. Staff always friendly.

Some customers need the scooter and other customers need not be afraid to pass around the person. There are other customers in the store. Stop the ignorance and obliviousness.

One thing you have to love about a grocery store when u enter is it looks clean and everything is in order. Shelves are neat isles clean.

One of the best jewels I been to .very clean and awesome employees. Very kind..

Love the Starbucks right inside!

Nice clean store. Staff is very helpful.

Great location with nice employees

Smelled the seafood counter as soon as I walked in the door! Nothing to write home about

Give me all your lovinAll your hugs and kisses too

Look for the butcher coupons on meat. They have some really good deals when it comes to those items.

Its jewel, it speaks for itself. Its a good grocery store as most already know.

I dont like it when you have specials for delivery or pickup my enjoyment is going to the store and looking at everything and when you have a special you cant have it because youre shopping in the store thats not right

Placed an online order, parked, and called. Asked to come inside ... why the heck did I do curbside pickup? Oh, and to top it off they claimed that they didnt have 11 things in my order. Well, since I had to go inside anyway I took a look around and easily found 10 of those 11 things.Jewel solidified my choice to largely shop elsewhere.

Good store get in get what you need get out fast

Friendly and helpful employees

I like buying and using there teller machine

Everybody tried to make my visit as comfortable as possible doing what they needed to do with the masks most products seem to be on the shelf that I need it

Love there sales

Good prices if you are a member

Jewel is a Chicago institution

Great customer service by denise

Restrooms were very dirty. Looks like they hadnt been cleaned in a while. Rest of store looked fine.

People are friendly but the store is confusing.

Came to pick up an order online, get to the designated parking spot I called them and the guy says can you come in and I said no I’ll wait how long will you take? He said 15 minutes I said ok there’s only one car in front of me so that’s fine I’ll wait for you. Tell my why they took care of two people before me that got there after me?!?! If you offer the service then deliver it!

Prices and selection are awful. Several basic baby items not carried.

I sat in front waiting for my wife. Other than that its the same as the last one I reviewed.

The deli is always understaffed🤷‍♂️

I was disappointed in the Schoolhouse Rd locations limited options in some items.I was looking for basic choices in Tombstone pizza & no luck, same with GiGiornio.Some of the produce was less than fresh.As always the check out people offer fantastic customer service & I leave smiling.

I like this jewels because its never crowded and they have nice deals in there for just about anything

No issues

Jewel on Nelson has a variety of items. What I am shopping for is always. Employees are great. Courteous, helpful. Prices are not bad. Fruits and vegetables are fresh.

They have some tropical and regular fresh fruits that are new to us, great chance to try these. Large selection of foods, meats, fish, dairy, good store and nice employees

Been coming to this store for many years, some of the staff know me by name. They are always friendly and helpful. Pretty good prices compared to other places.

This Jewel is my go to store. The fruit and meats are fresh. The offer many organic choices for fruits/veggies and their meat selection has the same free range/organic selections. The beer/alcohol is also well stock and boast a large variety of craft beers and wine. I love how they tag all their locally stocked items!

Pretty decent Jewel, clean and well stocked.

Thats my store

A well stocked shop, with bakery, pork room, good vege section.

Love our local jewel and the customer service! You can find some kind of sale/deal every week.

Pickup and go took forever and had to call a half hour later to remind them that I was there. The one on the phone and the one who came out need some more training on customer service if their going to work in it. Will not be returning for pick Id rather just do the shopping myself. Thats what I get for being lazy.

There really is nothing to say about this store the staff is rude...

Everything just too expensive

My favorite Jewel ever. I gave up on Jewel all together until I stopped into this location for milk. Now I stop in at least twice a week for groceries. I will only come to this one though. The staff is always incredibly friendly and helpful. The store is super clean and the produce is always beautiful. Ive never had a single complaint in two years of coming here

Store is kept clean, associates are friendly anx helpful.

Great store for anything you are looking for. Really fresh food and great deli, along with great bakery goods.

I waited 30 minutes for The Deli they were 17 numbers away. Horrible service and the Manager didnt even care!! Theyve lost my business Im taking it Berkots!!

GO HERE NOW THEY HAVE CHICKEN NUGGIES 🐔

Very clean well organized store. Easily marked aisles to find what youre looking for.

Higher prices than Wal-Mart/Meijer, but friendly staff, and convenient to home

Lots of expired items, especially cheeses. Lots of bad ( yet expensive) produce. Need more cashier lines opened up. They also change the isles around too much-frustrating and confusing-especially after the most recent changes- total hot mess. UPSIDE-super friendly cashiers- especially the ladies who have been working there forever. The teens who work there are always friendly and polite too!!

I wish they’d stop changing this store! First they changed the cash registers and now they’re rearranging all the isles! This is my favorite grocery store in the area and they just keep changing it up in there :( love the staff here!

I used to avoid Jewel, but they have made their prices comparable to other grocery stores. They also have great sales and they mark their meat down when its nearing expiration. Produce has been great every time Ive bought it and they have a wide selection.

Jewel jewel its all remolded in all stores across illinois. Its pricey. But your best bet look for the great sales on items that you may want to buy. Make sure you get the cart in the parking lot. Some stores are not filled up . When you get in the store no one has a cart. I hope you people got long fishing pole put out side reel in your shopping cart. Lolo. Fanstic in side . Nice customer service.

I found my grandsons favorite cookies here! Great store. Very clean and friendly staff!

The bakery staff is extremely rude. I ordered a cake that was not fresh and tasted old. After calling to complain I was told there must be a mistake. And all the FROZEN cakes are pulled the day of. For all the money Jewels charges for cakes they should be made FRESH. Not just a frozen cake thats been in a cooler that they put icing on. The bakers here are terrible decorators. Cake looked like a child decorated it. It wasnt professional. Save your money!

The displays in the produce, deli and bakery are soooooo inviting and yummy. Also love the wide variety of organic foods available. I love shopping here. I also recently got the rewards card that can be used at the shell gas next door and Im starting to rack up points to use on discounted gas!!

Always a fun place

Great grocery store... has everything you need and then some

I sometimes stop by here on the way either to or from the movie theater. The staff is nice, and the food and coffee from Starbucks is very good. This place also sells the most adorable soaps in the world. I highly recommend this grocery store.

This jewel is a great grocery store. They are very clean and all the associates are very friendly and helpful. They remodeled the store to include a hot food bar with soup and salad options which is great for lunch outside of the fast food chains. They have great fried chicken which I always order for my partys. Great store

It was fine, hot our groceries and came home, no problems.

Always attentive staff. Great store

An employee out in parking lot, named Phillip, was very kind and helpful.

Amazing place, Kham is the sweetest and so attentive and makes the best sushi!! Highly recommend

Same great service (correction to earlier post: store closes at 1 a.m., not 2 a.m.) Still super handy!

I love this store .its bigger brighter and better than any of them I have in my hometown.. theres lots of deals there and its a friendly fun place to shop ...its very big its very bright the produce and meats the other items are the same or a little bit less in price than other stores Ive been to but its a fun place to shop ...go for it🎅🎄😊

We always find what we need...

Lots of good on sale stuff this week and love their soup and salad bar

Healthy selection of fresh, delicious & convenient meals/sides available in produce and meat departments

Front end assistant manager was so kind. Shes always there to help me when I come in.

Found every needed. Produce was good, lots of cashiers so checking out was fast.

Not only great selection of groceries, but an awesome Starbucks Coffee restaurant within the store, yummy!