Friendly staff. they donated wood to my company. I love home depot for that. saving trees one pallet board at a time. Im building a picnic table. it should make nice supports underneath. home instead of trash heaps!

Horrible. I bad family that had to drive here from 5 hrs away to get equipment unavailable. They never answered the phone in the store. So my family cldnt come until I took the time to go in to the store and mk sure the actual product was available not just saying it online. So I arrived on wed the 20. On that visit they were extremely helpful in confirming the availability. And helping with any other options than us having to mk the drive bc there are no store -to -store delivery options. So they provisioned to mk the drv here to pick up the lumber/wood. They get here on Saturday and the wood is all cracked and broken, we waited for the Mgr, Who didnt ever gv us his name, he says oh its not gonna look perfect?, its wood, but it looks wayyy worse, lk it wont mk the trip. So he walks off, were waiting lk maybe hes going to get some better wood from the overstock? We look and saw him return to what he was doing?!! And the wrkr who was trying to assist us the employees were apologetic and waiting just lk us ...after at least 20 min then we thought to call the Kenner location, someone did answer, and the trip wasnt a total bust, but that was no help from the mgmnt at that Claiborne location, his response was in no concern of what my family members had to go thru to cm here and spend alot of money and we are home depot c.c. holders this is totally unacceptable 😤, I am still furious with how he totally decided he did not care.

EXCELLENT CUSTOMER SERVICE! Had a problem using my store credit... then realized I was on a card only self serve... then- the young man said he didnt hear me say it was for a pro account... ALICIA stepped up and fixed everything without batting an eye... I apologized for the complications. This was easy... & I look forward to seeing u next time! YUP- DEFINITELY FIVE STARS FOR ALICIA-- & Home Depot!

Never been in a better Home Depot than this one, the employees are completely professional and very helpful!

Cashier scanned my bankers boxes twice because they were bundled and SOLD as a 2-pack. She argued with me, insisting that they were sold individually although they were banded together. She checked with another cashier who also verified that the banded 2-packs were charged as individuals. I went to another cashier who understood the problem and correctly charged me.

Great store. This is where I get a majority of my materials and building needs. Professional staff.

Great store with a great staff! Easy to shop with wide shopping lanes.

If you dont mind listening to the clerks personal life dont go to this store...not to many good mornings or hello either

Anorher great Home Depot. They have most everything you could need for your house. Great store with the best employees. Plenty of parking, easy to see and find. Nice garden store with plenty of plants to choose from. Lots of gardening supplies.

The folks working there are very nice. Helpful. I just wish the owners werent card carrying Trumpanzees.

Small parking lot not easy accessable other then that its home Depot

Store associates gave us the run around bcuz they would not listen intently, but seemed hurried.

Good experiences, always have what we need, and the employees are courtious and very helpful.

This home Depot is in a convenient place thats why it is great

Nicole was amazing. She saw us struggling with board on my suv and she just offered to help. She knew what to do and she was so helpful. Five stars all around because this Home depot has more products and available associates than all the other ones Ive been to.

Never really busy. Usually has everything I need.

Had everything stocked and exactly what I needed. I was in and out quickly and it was very efficient!

Nice environment great prices clean restroom

Quickly unloaded due to need of shingles for hurricane repairs

Home Depot on S. Claiborne has fantastic service. Much better than the horrible experience at the one on Westbank Expressway@

Uyyyyyy very homs

Go to another location if you can. Most employees do not know where things are, theyll have you running around just to ask someone else. They literally make up an aisle. Luckily I did run into a guy with an accent that was very helpful. Otherwise I will be going to Lowes

Good delivery peopleSome employees really helpful- know what they are talking aboutWoman at paint station able to handle 5 customers at once- knows how to mix paint - give out correct informationGood range of potted plants & trees

Ms Lynnel was really helpful great customer service

Horrible customer service.. I have DYSLEXIA and no one helped me

They were pretty great to deal with.

This is my place for 30 years love the home depot

Customer service is a disaster, always understaffed with lines out the door, a person walked around the line and associate took them before me right in front of me

Love this store. Of all the locations that I could visit, this location brings me the most pleasure when I dawn the doors. Its quite spacious, friendly staff, & its ALWAYS decorated for the season at hand.Fair pricing and great return policy. Since Im not a super duper handy mechanically inclined person, I find myself buying and returning things more often than I care to admit. But its never a hassle and I dont get any dirty looks when I ask questions while at the register. I find the staff to be patient and more than willing to assist you in even the smallest search.I see this is also a favorite for others as this particular store i NEVER empty.Ample parking. Lots of merchandise to choose from.

The store was great and service was fine up until the return of a scissor lift that was rented. During transit the remote fell off the scissor lift undoubtably because of poor attachment and was less than a 7 mile ride to destination, we immediately brought it back because it couldn’t be used without the remote, we had damage insurance included with the rental but was told it wouldn’t cover that because it was our fault it fell off. After all that Home Depot charged for the remote the same exact price the rental would’ve cost and we didn’t get any use from .At the end the day we will never do business at that location again.

Nice place to shop 👌.

Decently organized, good amount of carts available including ones to carry large stuff. Isles are just a little dark and slim to my liking.

The name speaks for itself. Dont go there trying to find something to restore and old up in town home. Ogden and son costruction and painting

There is honestly nothing bad I could say about this location, they have some of the friendliest staff and of course a great selection of items for your home or garden! Wouldnt ever think that going to a Home Depot would be such an fun and exciting trip but in these times right now it really is!

The store its self was very nice and easy to find what I was looking for unfortunately I think someone tried stealing my bike I heard my alarm going off while I was in the store 🤷🏻‍♂️

Take South Claiborne.Stop at back gate.Call Home Depot to check in.Someone will come out and open Gate.

By far the worst store Ive been to and sorry for asking the staff for help, some just plain didnt want to help. Worst customer service in this store

The older man working the electric wire was so informative. He really took time to explain everything to me. 3/13/21

Clean and organized and I love their selection of lamps and rugs!!! But it’s super hard for me to find help when I’m in there.... 2 workers said it wasn’t there section so they didn’t know ; and one worker behind the counter with zero customers wouldn’t tell me a price on the wheel barrels outside, so I had to walk out in the freezing cold to look at the signs! So I went to a different register when I came back in and this lady- called another lady to come help me and she was WONDERFUL!!!! She ran out to get it for me- but it was locked down - so she grabbed the keys and we untied it and loaded it on my car- she was super sweet and wished me MerryChristmas!!!! ( this was on Christmas Eve)

Have shopped there several times for items we needed for my new apartments front & back yard. Service was good.

I am remodeling my entire home and am at home Depot or Lowes at least once a day right now. I always find the best prices at home Depot. The employees at this location are always very friendly and helpful. My only complaint is that you cant pay cash in the self checkout lines. This makes for extremely long full service checkout lines.

Good home depot store.. Staff really tries to keep things moving. Henry was the most helpful customer service person Ive encountered anywhere in a long time.

Home Depot has a great depth of inventory, so what you are looking for is either there or available.

I went in to find window blinds but had trouble searching. The sales associate was very helpful in guiding me to the right aisle. She also had very pretty eyelashes. Thank you.

The associates are welcoming and very helpful. The store is also very organized and clean. I am glad to have it in my community.

I like going to this Home Depot mainly because the staff and crew are quite knowledgeable of the products within their store! They are also upbeat, and pleasant with a positive can I help you attitude. I would have given this location a 5-Star rating but the location is a bit out of the way so I only go to it when I have to go places in the vacinity or when other HDs are out of inventory.

Great place to recycle nicad and lithium batteries

Slow service wait 3hours to get a versabond LFT palet we pay at 1:30pm brought to front door at 4:00 pm is incredible not come for free we pay for material not workers not really busy ..

I just had one of the best customer service experiences with Joe in Millwork at this store. He provided me with exactly the information I needed to order my in-home installation and purchase supplies. If you ever have the need for millwork (doors or windows for your home), dont hesitate to ask for Joe. He was awesome and the most helpful home improvement store representative that Ive had the opportunity to work with and organize a project. Thanks so much Joe!

Typical Home Depot in that its clean, organized, has a shopper friendly layout especially in combination with the app or online site. They can tell you exactly where any product they carry is located down to the section of the respected aisle its on. (Very helpful in a place with as many items as they {Home Depot} have in stock). My only real complaint is the loss prevention team and/or security personnel being a bit too eager and overbearing. I felt awkward walking through the store with an obvious tail, who was not trying very hard to be incognito, just a couple steps behind me. Maybe he just wanted to be my temporary shadow while visiting the Claiborne location in New Orleans, Louisiana. Was too excited to disappoint the eager beaver L.P. agent when I not only didnt steal anything but decided to abort my shopping trip mid-way through to try again somewhere else without multiple brown eyes watching my every move so closely to me. Otherwise Home Depot was Home Depot...

Check out was super sweet and the store is very clean in comparison to other home improvement stores.

Well run and proper inventory

I love Home Depot, I could spend days in here dream renovating my home. Always good prices and selection. Staff is pleasant and helpful. This store also has COVID safety procedures in place which is great in these unfortunate times.

Good store. Clean. Nice folks as employees.

They did a great job I didnt have to wait too long the representative really was on his job thank you

Easy in and out. The employees were very helpful.

Two thumbs up. Fast and friendly service

After breaking down with my trailer near the French quarter, I needed a lot of help! Eric was extremely friendly and helped me find every last thing I needed to get back on the road. Thank you Eric!

This place is people friendly with the best customer service employees you can find in a working environment with smiles on their FACES

Standard national chain store. We have received some good customer service here over the years for various things. We purchased and had our washer and dryer installed. Very good service on both fronts. We also installed blinds throughout a duplex ourselves. The customer service we received was great! Blinds are notoriously confusing with all the different measurements, but between Google and talking to someone at Home Depot, we were able to get it done ourselves.Lawn care items, random house-hold tools and bits, this store tends to be our go to. Easy to get into and out of. Parking is plenty. We did have a guy once ask us if we would pay him to carry our items we were buying out to our car. We said no and that was the end of that. Only one time in the many many times we have been here so hard to fault them.

Just another Home depot, the staff really friendly and eager to help

Great place for home shopping 👍 and yard material and all the paint you need and electronic accessories

Very helpful staff.

Your average Home Depot. Parking is generally easy in a sizable lot; helpful staff around the store; good deals and decent supplies.They have some issues updating their stock, given that I ordered something online to pick up in store and received a phone call that they did not in fact have it. Disappointed, but able to order for home delivery.

I HAVE FOREVER PURCHASE FROM HOME DEPOT BECAUSE OF PRICE AND WIDE SELECTION IHAVE FOUND WHAT EVER I LOOK FOR IN GARDEN PAINT APPLIANCES THEY HAD A SUIT CASE AT ONE TIME I WOULD BUY FOR TERMITE 0ROTECTION

Good staff, best price, best service recommends to others.....

Really helpful employees, who were friendly and knowledgeable. I was able to find the random things I needed and order appliances with minimal hassle and no wait.

You find all your need and more for your home, courtesy employees eager to help and familiar with their products. Highly recommended

I wish they would do something about the people in the parking lot asking for money.

Its still in awesome place to go and get your lumber and construction supplies Im in the process of fixing some things caused by the storm and they have all the supplies I need Im grateful and the staff is great

They were friendly enough but were out of stick on half of what I needed. Not the first time Ive had inventory problems here.

I went to pick up supplies for work was doing flower beds

Very helpful staff and good deals

The customer service was great but didnt have the product I ordered

Always have whatever you need; just could do better on section arrangement. Kinds got lost before finding one of my items. Otherwise great

Not one employee took the time out to come and cut the wood for me. Pathetic.

I completed my purchase of supplies for renovation, $2724.73, on yesterday 7/15/20. I had to make another trip because of the largeitems and rainy. Mr Kevin assisted me with this process. I had to hire a delivery guy to return after the rain to get the other items. The male associate made the delivery guy feel as if illegal activities were going on. He states that I had gotten my items. After further research, he gave him the items. When he arrived at the site, items were missing. I came back to the facility at 6:30am the next day to get the missing items. Mr Kevin, maybe hes an order puller, was there and he assisted me again.. Please thank him!! Your company is very stable but it can fall easily. I felt very embarrassed when I got the message my delivery guy shared with me. I own two pro services accounts and now wondering if to shred them and go to another facility. No need to call me, just want this fixed!!

Always great service at the pro desk.

My friend and I came here to find bed slats, but we had no idea what we were doing. Finally, after we figured out we would have to cut our own wood, we realized we were not up for this task as the electric saw was out of order, which meant that we could have to cut the wood by hand. Nevertheless, we began sawing. The first plank took a while and we exhausted when we finished, even after taking turns sawing. But then, a hero came to the rescue. An employee named Kaja saw how much we were struggling, and immediately offered to help. He finished sawing the rest of the boards in a fraction of the time it would have taken us. We are very very grateful to Kaja for his kindness. Overall we were very satisfied with our experience today!

I really dislike this location they are never knowledgeable about anything. I was tryna payoff a promotional balance and asked do I just tell you which promotion I want to pay or do I have to pay the promotion plus min due

Thank you for your donation to @Nolalegscybands. The store Manager Mr. Al looked out for us greatly!

Poor staffing and poor shelving rostock

Slow service. No sense of urgency.

Always go back great service

I love the home depot they always have what I need for home repairs. One stop shopping.Awesome....

Has everything but A paint supply clerk told me Home Depot does not sell that..but when searching the aisle he was standing ..I found it...great store but some clerks not so great.

I mean its home depot. Sometimes you can find help. Sometimes you cant. Most times the help is nice.

Called to see if the plywood saw was operational as I have visited two locations in the city where it is not. Got hung up on the first call. Second call, got hung up in after being transferred two times.Just go to Lowes

When you want to do something yourself and you hope it comes out the way it looked online.

It was convenient easy to find the items and also great customer service experience

I go to Home Depot a lot. Today was an exceptional day. I needed paint made and they helped me right away. I went to get a few other things while they made it. I was asked if I needed help to find the mortar I needed. He walked me to all the options and then put what I needed, a 60 lb bag, in my cart for me. I walked passed the paint counter and she had already completed it. She wouldnt let me pick up the 5 gallons. So she called another gentleman to assist. Then they walked me to my car and put it in there for me too. Today was exceptional service. Thank you to all the helpers today. It was greatly appreciated.

Waa in and out quickly. I use the self-checkout because cashier lines tend to be slow.

Friendly staff! Very helpful.

Very low price. Finding everything you need

Well the parking lot was nice 🙂 never went in side . TippaTinas

Not the best, but they have some great food trucks across the street.

Very nice experience. A plumbing associate came to assist me without me even asking and got me exactly what I needed

Excellent service to day 👍.

This establishment hadnt gjven me a good shopping experience.They seldom answers the phone for questions.. The automatic answered puts you in a different area not for what you want. I shops there for renovation with my properties. When i get there and attempting to get associates for assistance, they states its not their department and either walk off or calls for assistance but seldom to they come. I find that very disturbing. My last visit, Ms Cleotha, associate appliance, assisted me with purchases by ordering and having it delivered. I was in the process of going to another establishment for my purchases. That order was $1350. I have an order that Mr Kevin, ext 145, called me in reference to, I cant get back in contact with him. Thats a $3000 order and I want it delivered. How can I continue to shop there and be satisfied?

I love this place because of their return policy 188 days ....I got a air conditioner for my kids room but my central air was fixed and I kept the window unit for two months in the box I returned it because I did not need it . It was no problem