Very friendly and personable.Ran both of my cards to see which would cover better. Explained the entire process to me.

My daughter and I picked out her very first pair of glasses just in time for kindergarten. Joel was wonderful, attentive, and incredibly helpful! Highly recommend Lens Crafters in New Phila!!

A huge thank you to the staff at New Philadelphia’s Lens Crafters for helping my kids get glasses they love and making the process quick and fun !

Best service and experience you could ever hope for! The staff and lab techs treated us like we were their number one priority! Very friendly and professional. Highly recommended!

Waiting 15 days now...still no glasses! I was told 14 days. Staff and doctor were nice but this is ridiculous. Ive never waited this long anywhere for glasses. Hoping they call tomorrow, it would be nice to see clearly.

The staff are friendly, and knowledgeable. We felt very well cared for and we highly recommend them.

This is a great place. The people are professional in every way. Their prices are good.

If your going to go to lenscrafters for contacts you shouldnt. I had a horrible experience with getting contacts through them. The doctor was nice but I did not get my contacts for TWO months! Horrible prices and the length of time it took for them to come in. I will never go back for contacts!

Pleasant atmosphere, large selection

Excellent customer service and great people skills. Very friendly

There are many options of eyeglass frames with different styles. The customer service is above average. You can get your prescription filled and wait if youd like. The price of the glasses are higher than mail-order, but the long-standing life of the glasses may be the advantage over mail order.

Was overly expensive. They no longer have frames that accommodate magnetic sun glasses. The 39$ for the doc to review your eye health and interior structure seems like a rip-off...even if its an elective procedure...how do you know how your eyes really are without it? Front counter help was good. Wouldnt go back, except that seems to be the only local place in the insurance network.

The people who work here are soooo nice i went in and told them how ive had the same pair of glasses for 3-4 years and i asked if they could possibly clean the lenses for free and they went above and beyond they cleaned the lens tightened the screws and even put new nose pieces on my glasses all while being extremely friendly

Great staff