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Advance Auto Parts
4830 US-19, New Port Richey, FL 34652, United States
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Advance Auto Parts
Comments
Li
Review β„–1

Just wanted to take a moment to acknowledge Ryan and the management team for going above and beyond. They replaced a battery that I did not expect to happen, and truly just made my day! They literally saved me almost 200$! They were friendly, helpful and considerate and I am so grateful for this customer service CARE!πŸ™πŸΌ

St
Review β„–2

Advanced Auto you have a great employee in Ryan. He went above and beyond for my husband last night right as they were closing. He is a great person, and as long as he is there you guys will get my business!

Av
Review β„–3

Always have what I need for my vehicles. Very helpful employees they know there parts and give helpful tips.

Ma
Review β„–4

The gentleman helped me with the correct turn signal lights and also saved me $5.00+ after I had purchased the bulbs a few days before.Very thoughtful of him.

Ju
Review β„–5

ManThere’s no words to explain the way from Andrea to Nick and Ryan they always go the extra mile to help you the best customer service on a part store did I ever been. And I’ve been working on cars as a professional mechanic 35 years. Thank you guys for always being there for me

to
Review β„–6

The gentleman behind the counter was very helpful and very polite. Forgot his name but thank you. And for not asking me to wear a mask since you dont need one. I appreciate intelligent people. Well visit that place again

Br
Review β„–7

Absolutely love the rewards program they have. Every time I go in they always go above and beyond making sure all your needs are met for your vehicle and they always recommend great products.

T
Review β„–8

Superb. They had to order the part I needed from another store and got it there the same day

Ga
Review β„–9

Got what I needed and was out the door quickly.

Ro
Review β„–10

Good service and very helpful employees

La
Review β„–11

Didnt have in stock, a 1/78th hitch, after I waited forever to be seen..

ke
Review β„–12

Amazing place when you go there ask for Coral she awesome

Ga
Review β„–13

Super helpful staff!

Do
Review β„–14

Great service great prices everything you need for your car

Wi
Review β„–15

Gotta say love shoping here! The service is top knotch. The staff is willing to help in many ways with tools, installation and very knowledgeable.really like the speed perks, purchased an alternator at a great price then received 40.00 in perks. F-ing great way to get you back in the door. Would definitely recommend.

Sh
Review β„–16

So yesterday I was in a situation with my two week infant in the car when my car overheated literally as I was turning into the parking lot I had to shut the engine off before I blew my engine. I then went inside with my fiance and the baby and talked to Ryan and AJ and they were simply amazing they allowed me and my child to wait inside the air conditioning while they tried to figure out what was wrong with the car. But then the battery drained so they couldnt get to the actual problem but they did so much for me that I wanted to give a shout out and credit where its due. The general manager let us to keep our car there for almost an entire day while we figured out the tow-truck situation with no hesitation at all. I recommend to go to this location if theres anything ever wrong with your car and they will go the extra mile and I appreciate everything they did and will be returning for any future car issues I may have! Thank you again to AJ Tyler and Ryan!!!

Re
Review β„–17

Always have what I need

Sa
Review β„–18

Really good service. Very nice sales person.

Ju
Review β„–19

Great place to shop for auto parts

S
Review β„–20

Excellent service always..I had a problem with a online order ..Tyler kaczmarek went out of his way to handle the problem.. his experience and expertise on how to solve the issue was greatly appreciated. Thankyou advance auto parts for great service! And excellent employees.

Ne
Review β„–21

Great place, wonderful employees. Went with my wife to see if they could help out with a fundraiser for her high school journalism class the assistant manager was extremely helpful in setting things up for her and having her confirm with the manager during the week. Looking forward to the event, Im sure they will do a wonderful job, will post update

Jo
Review β„–22

I love those guys are always helpful. When they come up to do something for you I think we should slip him a few bucks for lunch. Even though they dont take it you going to stuff it in their pocket when theyre not looking LOL

An
Review β„–23

This store is clean, well lit, and well organized. Its super easy to go in and find exactly what your looking for without wandering around like a lot child. Sure the store is smaller than other auto parts stores, but that hasnt never been an issue for me, I always seem to get exactly what i need.The staff is always very friendly and knowledgeable, and willing to help talk me through whatever it is Im trying to do. As a female I appreciate that they are respectful and dont speak down to me like I dont belong in there.

Jo
Review β„–24

Does not have the parts I need headed to OReillys

Go
Review β„–25

I dealt with the manager and assistant manager the three times that I came in and 3x they sold me the wrong product that had nothing to do with what I was requesting & apparently what they were selling me was better than what I was asking for... It was never the case..Youre better off going to AutoZone on Grand boulevard in the trouble Creek plaza!!

Ja
Review β„–26

Had a good experience with this store there was a mix up of the parts for my acura and they ran around and made it right ! great team keep it up !!

St
Review β„–27

Everyone is always very helpful and friendly at this location and Im usually able to get in and out without much of a wait.

Sa
Review β„–28

We went in for a battery and the guy that helped us was amazing. Very informative and helpful. Great customer service here.

Ke
Review β„–29

Polite, attentive to my needs

Ti
Review β„–30

They didnt push me to buy something I didnt need therefore I love them. Instead of lying like some would they were honest and upfront with me and I really appreciate it. They also did a diagnosis on my car which some advance autos are not doing anymore.

De
Review β„–31

Jerry is awsome. Went out the way to fix my battery issue when nobody logged the purchase.

la
Review β„–32

Right parts every time

Em
Review β„–33

Very Satisfied. They treat Customers real good.

ac
Review β„–34

It was sunday and my bike broke down on the side of the road,if it wasnt for nicole Id still be on the side of the road,thanks nicole,truly a great employee

Ge
Review β„–35

I just had a wonderful experience at this store. The staff was friendly and helpful. I needed a new battery. Danny was very professional and knowledgeable. In a what could have been very streesful situation for me, I felt well taking care of. Thank you.

Aj
Review β„–36

Good people very smart that part and the manager Ron is a pretty good guy it will work very hard to get you everything you need the people that work there are very good at their job

De
Review β„–37

Great place for getting auto parts! Theyve always had the parts Ive needed in stock. The sales staff is super nice and the store is always clean.

No
Review β„–38

Very helpful staff, my go to place for car issues

Je
Review β„–39

Good staff

Ka
Review β„–40

The customer service person knew exactly what I needed & gave an excellent reason to me for another item to make this one last longer. Im a repeater....

Ma
Review β„–41

Great employees, clean & organized & usually carry all you need

Na
Review β„–42

Service there was outstanding

Ja
Review β„–43

Could not get help when I asked so a customer helped me... ty customer

Br
Review β„–44

Gave me a deep discount on a battery and installed it. Gave the guy a tip because I was so happy.

An
Review β„–45

Good service. Not pushy on items not needed.

Ku
Review β„–46

Ripoff. Bought a $150 battery w/3 years replacement. It died in 1 year. They wouldntreplace it & claimed it was 13V. It had a deadcell, I knew,(Im a master mecanic). Bought a K&N filter that was not in stock. They said they would call & dident. They sent it back for a refund to them. I pre paid. They keptthe $. DONT PATRONIZE.

Jo
Review β„–47

Such helpful staff.Now they have great hotdog seller in the parking lot. Get your car parts and a great lunch from Run Away Hot Dogs.

Ro
Review β„–48

Good parts, good prices, Great people. Customer service #1

Br
Review β„–49

Helpful staff. Great price

Ja
Review β„–50

Dont waste ur time with advance Auto. The one on ridge and little needs to drug test their employees!

Me
Review β„–51

Easy shopping. Good service. Friendly Staff.

Ke
Review β„–52

They are usually good but wouldnt take my starter back

La
Review β„–53

Clean and very well organized store. The customer service was on point.

Le
Review β„–54

Teri, Tyler and crew are the best

JA
Review β„–55

Worst place to buy any auto parts from

Ja
Review β„–56

Great service Sign up for SPEED PERKS! Save money.

Ch
Review β„–57

Nice assortment of gadgets,lil pricey.

Ed
Review β„–58

Fast and friendly

As
Review β„–59

Wonderful service from knowledgeable people. Great products.

Wa
Review β„–60

Picked up 2quarts mobile 1 put in took about 14 minutes. People at the store were very helpful helped with the oil took back the extra can I bought and didnt need all in all a good experience.

De
Review β„–61

Terri is so helpful..Shes the best !!!

Il
Review β„–62

Excellent service, at all times it was very professional

Sh
Review β„–63

Very helpful staff

da
Review β„–64

Always go to advance...speed perks are awesome

MT
Review β„–65

Very helpful service and nice store

Pa
Review β„–66

Horrible person behind counter. Will go to autozone from now on.

Ch
Review β„–67

Very helpful

Pa
Review β„–68

Lots of stuff for cars

Ro
Review β„–69

Very good service and prices

Ro
Review β„–70

I bought parts for my wifes front end of her chrysler 300 they all where defective.

Ni
Review β„–71

Easy in and out.

Am
Review β„–72

Always friendly and never to busy to help you

br
Review β„–73

Good pricing with rewards

Je
Review β„–74

Nicholas helped me a lot! Thanks!!

ke
Review β„–75

Had what I wanted at reasonable price

ly
Review β„–76

Very good and always helpfull

Br
Review β„–77

Friendly courteous had my parts

Ci
Review β„–78

Great selection of auto products.

Is
Review β„–79

Great service

Jo
Review β„–80

Good service

Pi
Review β„–81

Nice business.

Ke
Review β„–82

Every part store.

Ch
Review β„–83

Great customer service

Ru
Review β„–84

Very helpful.

Ti
Review β„–85

Great and knowledgeable staff

B
Review β„–86

Has it all

Ra
Review β„–87

This is a horrible store.

Al
Review β„–88

Good prices

Bo
Review β„–89

Terry is the best

Ca
Review β„–90

Auto parts are auto parts.

ch
Review β„–91

Friendly staff.

To
Review β„–92

Good

To
Review β„–93

Typical...OK prices

Ma
Review β„–94

Thank You!

Ph
Review β„–95

Very friendly!

Ke
Review β„–96

Nice

Ma
Review β„–97

Awesome!!!!!

JO
Review β„–98

😁😁😁😁

An
Review β„–99

Excellent service

Information
19 Photos
99 Comments
4.3 Rating
  • Address:4830 US-19, New Port Richey, FL 34652, United States
  • Site:https://stores.advanceautoparts.com/fl/new-port-richey/4830-us-highway-19?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 727-645-0815
Categories
  • Auto parts store
Working hours
  • Monday:9AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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