The person at the front was very pleasant and helpful, I enjoyed speaking with him. The Dr was amazing! She was so helpful, explained everything to me and gave me a recommendation for eye drops that dont have preservatives. It was overall a great experience. (I just wish the office didnt smell like the Mortons next door😁)

It’ s always nice to see Dr. Wu. She always does a good job of checking my eyes every year for my contacts. I always feel I get excellent care for my eyes.

Dr. Mary Wu & the man at the front (sorry, I forgot your name) were just delightful!For many years, I’ve put off going to an eye doctor and I couldn’t be happier with this visit. Completely changed my mind, I’ll be doing more frequent check ups here for sure.

My second annual eye exam at Optyx with Dr Wu was as pleasurable as an eye exam can be. Shes patient, communicative, and gentle. Im still waiting on my frames, but my experience choosing those frames with Michael was also a pleasure. He was also patient, listened to my concerns, found me great options based on my needs, and offered advice and opinions as requested.

It was a very positive and productive experience. I look forward to getting my reading glasses within the week.

Very professional service. Manager extremely knowledgeable.

Michael was very helpful in the selection of my frames and lenses.Very good service.

Service was great, though only one person on duty & more than a few customers...

Their service is poor. They do not listen while in the store, they did not reply to 2 very polite phone messages when I was wishing to speak to the manager. It was a simple issue but no reply. When I went in to pick up my glasses, cleaning was being done, and the sales associate stated she could to hear me yet I could hear her fine. Instead of asking the cleaning agent to stop for a moment so she could hear my complaint, she proceeded to give me my glasses, hesitated on a case and gave me no cleaning cloth. Very disrespectful and rude and I still did not get my issue resolved. I can’t recommend this location as they do not have customer service skills. There is one on Lexington and that is where I wish I had gone.

I bought a pair of Lindbergh glasses here, not cheap but I have never received so many compliments on a pair of glasses ever. The staff is very knowledgeable and you don’t fell any pressure. Great selection of classy frames. Service is excellent they’ve made minor repairs and adjustments for free! Fantastic place!!

Excellent advice and very professional

Ciji was extremely helpful and nice when we stopped by for an adjustment

I went to the store hoping to get my glasses fixed as I had sat on them by accident. The staff was very polite and offered to take a look. Within 10 minutes I had my glasses back cleaned up and functional again. They did it complimentary. Thank you.

This place is amazing, the staff was very friendly and helpful!

The ppl are very friendly and do not charge u for small things/services.

I made a new frame there, but it is too tight. During the pick up, I did ask the people to tune it cause it feels tight, but the people there refuesed and said it looks fit. Now I cannot stand with it over 30 minutes.