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AutoZone Auto Parts
2320 Portland Rd, Newberg, OR 97132, United States
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AutoZone Auto Parts
Comments
Tr
Review №1

Went in at got myself a new drop down hitch for my lofted Wrangler. It was a quick trip in and out. It was maybe 5 min total!

Ge
Review №2

I needed to find out why my check engine light came on, but I had never done this before. Lori W. came out to my car and helped me through the process. She also suggested a series of solutions, starting with the least expensive. I really appreciated her assistance.

Da
Review №3

Best prices an excellent costomer service

Ta
Review №4

Awesome staff, great customer service and good prices.

Ad
Review №5

The lady that works there is very helpful

Ri
Review №6

Well stocked, clean, organized, helpful staff. When one member couldnt find my part another employee jumped right in to help. Dream work makes the team work.

Ch
Review №7

OReillys is better by far

Ca
Review №8

Was very helpful.

Di
Review №9

Great place, great service. Great people

Wi
Review №10

It was good the staff their were nice and pleasant

Aa
Review №11

Great service team who are actually happy to help

Mi
Review №12

I couldn’t be more pleased with this store. The employees are great. On a whim, I stopped in today to see if I could get a replacement headlight for my Toyota Avalon. When I entered, I was greeted cheerfully and helped right away. Bo checked my headlight and fixed it, no replacement needed (and at no cost). Five minutes later, another employee had helped me purchase new wiper blades and had installed them for me. Two fixes to my car in less than 10 minutes. Thank you, Auto Zone! You just got a lifelong customer.

Ka
Review №13

Excellent customer service!! Helped me install a break light. Went eat above and beyond!!! Thank you.

Ch
Review №14

Tara was extremely helpful and knowledgeable. She changed my battery for me in 10 minutes and off I went! Thanks for the fast and friendly service!

Mi
Review №15

My go-to when I need parts. Great return policy. They just changed their meet or beat policy they had with Rock Auto...that sucks. Love that they give my military discount

Da
Review №16

Great employees and have most parts I need in stock

sa
Review №17

Marcus was very helpful and very knowledgeable. He help me find what i needed and replaced my windshield wipers. I had a great experience. Thank you.

je
Review №18

Just got a new transmission from this location and was wonderful service. Kept me in the loop with shipping. Will go back.

Ro
Review №19

Place is great. Always helpful. Friendly and quick to get you what you need. Never seen an employee there in a bad mood or unwilling to help. Always go back thanks to the service.

Be
Review №20

Very helpful. The employees helped me find a part they did not carry, even though it was through a competitor! I will always come back for my day to day auto supply needs!

Jo
Review №21

The person that helped me was awesome

Ce
Review №22

Great people who know their stuff. Good warranties on certain items. Also a great place to stop when they have their sales.

Sa
Review №23

Very helpful people at there that’s my second time I got helped here

Wi
Review №24

Helpful staff

Ju
Review №25

Just wanted to thank Mike, Yara, and Ed for all your help and kindness on 10/19 and 10/20/18 ... you all were awesome ! 10/21/18 had to go back and Lori was so helpful, checked out prices and troubleshooted my car with a smile ..... they all were wonderful .... nice to see now days !

Ry
Review №26

Came in 30 min before close - of course they dont want to help me because they want to leave at exactly 9. Well perhaps you would have gotten out of there faster if you wouldnt have given me attitude, and instead helped me - your customer.Instead, I got rolled eyes and repeatedly I dont care as long as Im out of here at 9.Well, cashier number 3, on register 10, on 5/17/18, screw you too, and Im glad you had to wait because you wouldnt do your job and help me find something.Never going back.

Om
Review №27

Good auto part the worker was respectful and very helpful

No
Review №28

The employee was so helpful, I thought it was the battery but she said starter, she was correct.

Do
Review №29

Usually stock most parts needed. Good prices on oil in 5qt size. Catch special on items most needed.

Ha
Review №30

Reward points are nice. Employees are even better (in Newberg, OR)

Bi
Review №31

I purchased a wiper and they installed that and one that is already purchased elsewhere. Excellent customer service

Ju
Review №32

The stuff of legends; Helpful car parts people.

Ch
Review №33

Good selection of products and they can usually get anything else you need for your car pretty quickly.

fa
Review №34

Great service every time and even put in my new battery. Thank you AUTO ZONE!!

Gr
Review №35

Great crew! Always helpful😎👍👍

Zo
Review №36

For me, Simply the Bestest of the best. On top of that Military, Senior, Loyalty, etc. Discounts!!!!!?!

Mi
Review №37

The worst parts store in town. currently being ignored by Tara the manager. wont be back anytime soon. This place is awful

Ca
Review №38

Great Service.Highly Recommended, no bad rep.Used them for years.

SH
Review №39

We are new to Newberg and just happened to be having some car trouble. We headed to AutoZone because it appeared to be open on New years day. We were welcomed by both guys that were working that day, I know one of them was Andrew but I didnt catch the other guys name, they were both professional, helpful and didnt make me feel stupid about my questions. Im writing this review because Andrew went out of his way and provided the kind of customer service any business owner would want to see. We made two trips to the store that day and he remembered my babies name the second time in and was incredibly friendly and easy going. We needed a jump and the only other car in the parking lot belonged to a man who didnt speak very good English so he offered to jump us once he was off. He could see that my kids were getting antsy and offered to let us use the battery charger they had at the store. It didnt work so as soon as he got off (on his own free time) he pulled around front and came over to jump our car. He was so helpful and just easy to do business with. I will be a lifetime customer of this particular AutoZone because of Andrew.

Ly
Review №40

Very helpful staff, that Ive dealt with!

De
Review №41

Very helpful. Purchased a sunshade for my Kia. Thank you.

ji
Review №42

Always helpful!!

Ni
Review №43

Went in to the Newberg AutoZone to return a part and get my money back, for a problem I have had to address multiple times previously. I had called the store prior to going in to make sure I could return the part there, as it was purchased at the McMinnville location; my phone number was taken and I was given the O.K to bring it in.Kurt, the Part Sales Manager, at the Newberg AutoZone was incredibly rude. He rolled his eyes, came back with snide, sarcastic comments, and argued with me about how the issue wasnt fixed. Told me I had to go to the McMinnville store to return the part because they have the purchase history there.Called McMinnville AutoZone tonight, explained what happened, Terry W, the store manager, was super helpful and informative. Gave me my money back and a phone number to provide feedback for corporate.DO NOT GO TO THE NEWBERG AUTOZONE!!!! YOU WILL HAVE THE WORST CUSTOMER SERVICE EXPERIENCE.

Bo
Review №44

They always have what I want in stock!

Da
Review №45

Good Selection and Pretty Fair Prices for what I need for my Car!!!!!

Vi
Review №46

Worst customer service ever. Very un help full people. They give misinformation every time I have gone in there. Have gone in there many times but never have had a good experience. I wont be going back.

Da
Review №47

They didnt have the specialty part I needed without ordering it in so they called orileys across the street and got me the part

Ja
Review №48

Fast and friendly get in and out usually have what I need

Si
Review №49

Very helpful will be a repeat customer

nu
Review №50

Very friendly helpful staff

Re
Review №51

Had what i needed when i needed it at a reasonable price

Wi
Review №52

Very helpful worker

Ka
Review №53

Wonderful!!!! Very knowledgeable and helpful.

Mi
Review №54

They have what you need.

bo
Review №55

Needs to improve on costomer service.

To
Review №56

Helped a customer of mine replace his alternator so they rock

Sa
Review №57

Good customer service

Gi
Review №58

Staff was rude and not helpful. I left and went to the competition across the street.

Ca
Review №59

Good folk here

Ma
Review №60

I will never shop at this location again. How do you sell auto parts when the sales associates dont know anything about auto parts? Go in and ask for a parts cleaning brush, or a valve spring compressor.... I wish there was a zero star....

Ky
Review №61

The customer service was non-existent. Walked in the door to ask a question and was abruptly cut off and was made to feel unworthy of their time. I will never go to them for anything, and advise others not to as well!! Terrible.

Ro
Review №62

AutoZone has everything that I need to keep my cars clean

Mo
Review №63

Always get my parts from this specific Autozone

Jo
Review №64

Was told the wrong size on a part and had to come back to get the right size because the cashier didnt know what he was talking about.

EU
Review №65

Time after time whether it be talking with someone on the phone or going in the store the customer service is horrible.

Sh
Review №66

Had the auxiliary cord that I needed.

Ga
Review №67

Good people

Ca
Review №68

Very helpful

Ta
Review №69

Not very helpful.

Wi
Review №70

Helpful.

Sh
Review №71

Always helpful

Er
Review №72

By far the worst customer cervise I have ever gotten...

St
Review №73

Friendly staff.

K
Review №74

Good store

De
Review №75

Helpful

sa
Review №76

Standard autozone

Information
12 Photos
76 Comments
4.2 Rating
  • Address:2320 Portland Rd, Newberg, OR 97132, United States
  • Site:https://autozone.com/locations/or/newberg/2320-portland-rd.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A2214&y_source=1_MjQ3MDkwNS03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 503-537-9214
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8AM–8PM
  • Tuesday:7:30AM–8PM
  • Wednesday:7:30AM–8PM
  • Thursday:7:30AM–8PM
  • Friday:7:30AM–8PM
  • Saturday:7:30AM–8PM
  • Sunday:7:30AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible elevator:Yes
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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