$250.00 for a car key. Good thing I have towing or the key would have cost almost $500. This isnt this specific Honda s problem. But still, nearly $500 to replace a programable key? I think Im going to look against this in the future.

I always enjoy visiting Morehead Honda. They are so friendly and accommodating. We recently purchased a new vehicle trading in another Honda model, and the experience was wonderful. Alex A. Is such an amazing person to work with, as he made a stressful situation full of paperwork as easy for us as it could be, very knowledgeable about the vehicles and recommendations were on point to what we were needing. Kenny is wonderful as well, and so knowledgeable. Mike in finance is terrific, and I enjoyed how he took care of us and was so attentive to what we could need in the future with our car. Definitely will visit when is time to purchase another vehicle. Thank you guys for everything.

Nikkole is the greatest sales person of all time. Gave me a great offer, and followed through on it. She is an aggressive but honest sales person. I actually really like aggressive sales people because I’m very indecisive. She made it super easy for me. Honda has always treated me well. I love my Turbocharged Civic. This is the happiest I’ve ever been over a material possession, in my life. 1M stars.

I normally never do this, but I feel as if it is necessary. Me and my wife drove more than 100 miles to go hiking in Lake Minnewaska. As we got to the park, I noticed a nail sticking out of my tire. I decided to call the closest dealership which was Morehead Honda and spoke to a Chris in the parts department who stated they have the tire in stock. I called the service department and spoke to an Yvonne and asked if we can come in and was told there will be a wait as they normally don’t do walk-ins and the shop closes at 6pm (Saturday 10/9/2021). As we were done with our hike around 3pm, I called back, and Yvonne stated that they cannot see us as they are “backed up”. Me and my wife were shocked. We explained that we live more than 100+ miles and all we needed is a replacement tire and her reply was “Sorry there is nothing we can do”. It’s unfortunate how this review could have been 5 stars but simply being refused service and expected to drive 100+ miles back on a spare tire is just nonsense.

If you are taking your car in for service, dont park in the lot, just drive into the service bay. They will take your information and direct you inside to speak with a service advisor. After that you can wait for your car to be finished or take the shuttle provided. Large waiting area with a tv, they have WiFi, but not working when I went. Definitely recommend for your Honda service.

Bought a new car here last week and was my 1st purchase from Morehead Honda. When I came in I met Frank G. He was very helpful, not pushy, down to earth, and showed me the car and answered all the questions I had and he made everything very simple in my purchase. Id definitely recommend Frank if you are interested in a vehicle.

Very good experience they offered me a good deal and a salesman named Joseph helped me. I recommend this dealer.

I recently went in to inquire about purchasing a vehicle as I was upside down in my trade and wanted to get in a new car. They have a lot of variety on the lot to choose from how ever the deal did not work and I ended up getting a 2020 Honda Accord at a GREAT deal and low interest from Friendly Honda. I say that to say.. Morehead Honda could have explored different options in terms of financing and made suggestions of different cars to ensure a deal. The service I received was poor although my sales rep was pleasant. They were more focused on me putting a down payment/deposit down which I have not received my refund yet and did not try to find a car that would be to my liking and the banks liking. I put down LESS and left with a BETTER car and received better service at Friendly Honda!!! I did not receive even half of the effort at Morehead that Friendly put in. I would recommend Morehead only if you have stellar credit and no challenging things that would set back the deal as they dont care to accommodate challenging situations. Thank you.

I had a great experience with the service department! Our service advisor, Michael was exceptionally helpful and ensured the brake and AC repairs on our CR-V were done promptly.

Great job on my vehicle it just took entirely too long for me.

Frank in the sales department is wonderful! The service department is extremely busy and it is difficult to get through to make an appointment. And when you do get through, dont expect to get an appointment that same week. That being said, the staff is extremely nice and helpful.

Out of all the shops in a 100 mile radius to have a part they were the only one that had it and its a common part used on 20 years worth of hondas ...

Seems like a nice dealership but they never called me back even though I did test drives and was definitely in the market for a car. Ended up buying my car at Middletown Honda instead because they basically ghosted me.

I find every interaction with the service staff to be reassuring that I have chosen the best Honda dealership near me.

What a cool place, Honda is always on top. See if you can guess what this baby Honda is. Ok ok its a 1976 Civic. Nice

I came to Morehead at 730am on a Monday morning without an appointment looking to get my vehicle repaired as it was throwing some cylinder misfiring codes at the code reader and making the car not drivable at highway speeds. I was told that the dealership was not taking anyone without an appointment, so I decided to inquire with the parts desk about the necessary parts in order to fix the issue myself. I was having a conversation with the gentleman at the parts desk regarding inventory on specific parts to fix my cars mechanical issue. After getting some prices and giving my call back information I left the dealership because due to covid some parts I needed were not in stock. I had already missed a day of work, and didnt have another vehicle to drive so my only option was done the dealer to repair the car or me attempt to fix it myself, but without the necessary parts in stock I was left without a plan B.Upon my drive home I received a call from Jacqueline, a service advisor from Morehead Honda, and she advised me that she overheard my conversation with the parts department and advised me that my repair would be covered under the emissions warranty and no out of pocket expense would be needed by me. She even had a loaner vehicle waiting for me to alleviate my stress of figuring out how I would get to work. She directed me to turn back around and come back to the dealership and she would make an appointment for me and have the loaner vehicle ready to go. I took her recommendation and drove back to the dealership where she met me in the service bay. We sat and did some paperwork, I left her my vehicle and I drove away in the loaner no longer worried about how I would get my car repaired or how I would make it to work. All because Jacqueline politely eavesdropped on my conversation with the parts desk and decided to go above and beyond expectations by making my problem her problem and reaching out to me and offering me an absolutely pleasant and worry free solution. She was delightful and calming as well as very sympathetic to my situation and she should be acknowledged for her extraordinary effort to help a customer as well as being a positive reflection of the Morehead dealership and their service department.Thank YOU Jacqueline! You have no idea how much your phone call meant to me!!!

We got a Honda fit and Civic from Morehead Honda. I love my 2017 Honda Civic hatchback. The sales team was helpful and great. We love Frank G

Good reliable service! In and out quickly

EXCELLENT! I was treated with decency and respect when my highway damaged from a snowstorm CRV was brought in. The tire was flat and they put the spare on for free. I got an apple pie, cuppa coffee and fantastic service. My next new car comes from them!

Brought my car here recently and they took my information which I assumed was for internal reasons. A couple of weeks later I received junk mail from a third party stating it was from this dealer. At no point was I told my information would be shared with a third party nor was I given the option to opt out.

Absolute worst dealership experience. My family has purchased a few cars from this dealership. So my brothers car is under warranty and is towed in for a misfire. Anyone who knows anything about cars knows to check the plugs and coils first since there was a diagnostic code for a misfire. But the clueless manager not going to mention any names (Rob Morehead) decides to clear the code and tells me the code didn’t come back on. Tells my brother nothing is wrong with the car and to pick it up while giving my brother an attitude. My brother picks up the car and not even a mile down the road the car misfires AGAIN and goes into limp mode. So my brother obviously frustrated like anyone would be goes into the dealership and is refused service on his car. How professional is that? They can’t fix a simple misfire! I’m a mechanic myself and he only went there since the car was under warranty. It took my shop 10 minutes to diagnose the car after he was refused service at this joke of a dealership. Sorry for the long rant but please people.... never buy a car here or let them work on your car. Bring it to a real shop or atleast a better dealership. These guys can’t fix a sandwich. I would never trust them with a car. I even reported them to the Better Business Bureau. Do yourself a favor avoid this place

They always gives me good business. Today when I stopped by to get my tire pressure light checked the guy checked right away. By the way whatever he did it worked when I drove 25mi. Like he said the light went out and it had been like that for weeks and today is the first time it went off in weeks. Thanks Again.

My son purchased a pre-owned 2017 Honda Civic low mileage and very reasonably priced. Want to thank Frank the sales gentlemen that assisted. He wasnt busy and very informative. Thank you again.

Excellent experience 👏 morehead is the best 👌

My new car purchase was very satisfying at Morehead. People were all pleasant and very polite. I did not feel any pressure and sales consultant Suzette Panagulis was really superb. She was the first to contact me after I did my online purchase interest. She even came in to help me on a scheduled day off. I will recommend Morehead to friends and family as I did not have such a great experience at another local Honda dealership

Everything was great!

Nikkole is extremely helpful. Give her a call she will get you the best deal!

They quickly got me the part to keep my 2001 Accord going strong thank you very much

Save your time and go elsewhere. I went for a standard oil change and maintenance after hitting a mileage mark. I was told it would take about an hour so I sat and waited. After 90 mins, I asked for a status and was told my car hadnt even been serviced yet. I was asked if I wanted to wait or leave. They didnt even offer to give me free service after wasting 90 minutes of my time. So I left and will never return again.

Cut off my baby seat mirror! My 2019 honda civic was recalled and when I brought the vehicle in to be serviced they damaged the vehicle. I keep trying to have the issue addressed but no resolution yet. Here are photos of damages.

Saw the video of the guy here dancing... 5 stars if i could give 6 stars i would

Had to wait a couple of days to get my car back and call about my car a couple of time and left messages and no call backs at any time. Plus some of the parts are in back order or they dont know the car has a warranty and it on the record 🤔.

The service department are bunch of thieves theyre all in it together. I can only guarantee you that if you go in there with a good car for minor service you will come out with more repairs needed than when you went in. I truly believe they sabotage the cars in order for the service department to make more money. Theres no one to complain to because they are all in it together everybody gets a piece of the pie.! NEVER EVER will they see any of my cars again.

God I love Morehead Honda I saw the guys moves and it cured my cancer Morehead Honda is the absolute best dealership

I totally recommend Morehead Honda. The atmosphere there is very relaxed. The Service Department is professional and accommodating. Our salesman, Douglas Matthews, listened to our needs for a vehicle. After a very detailed discussion, we decided on a Pilot. We are very satisfied with the car, and appreciate the time he took to explain its features, and to secure our loan with the lowest interest. In particular, we appreciated his calm, no pressure approach. I highly recommend him.

Ive been going to the Moreheads since they had the Volvo dealership on 9W. Mike was patient and helpful with choosing which model would be best for my first time driver son, we chose the 2020 Civic and its perfect.

Terrible terrible service for oil change! I called 2 days ahead to schedule an appointment for early morning so I could get back home and get some work done. I also gave the auto department the VIN number for the two cars undergoing the oil change. When I arrived there I waited 2 HOURS for the FILTERS to REACH THERE. Then another HOUR for the oil change to happen. SO I waited THREE whole hours stuck in that dealership when I needed to get work done at home. They had no proper excuse and when I asked for some kind of reimbursement they laughed at me. Competitive prices for full synthetic oil (which is still pretty expensive) is not worth poor customer service. I am sure they did not spend more than 15 min on each car because they were rolling out cars all day! Again I would not go to this dealership for an oil change!

Visited Bj:s not MoreheadBJs is a great bulk store

Goes above and beyond to help you! Thank you morehead honda for helping me (without an appointment) when i had a flat tire. LIFESAVERS. Thank you thank you

Stopped in to talk about options for a car for my granddaughter. Doug Matthews was so helpful! Very knowledgeable about all cars, new and used, and the entire buying process. Will definitely go back and ask for him when I’m ready to buy!

Wonderful family owned business, wonderful sales staff no pressure purchasing, make great deals and work with you!! Hats off to the Moorhead family!

Morehead Honda gave me an amazing experience when purchasing my Honda Civic Sport during the summer. I worked with Doug Matthews who made sure I had everything I needed, and made the process so simple for us. He was such a huge part of my decision of going with the car, and I couldn’t be happier to have worked with him on purchasing it. I highly recommended asking for Doug if you are looking to head in for a car, he’ll help you out with anything you need!

Lou Barassi is the reason we keep coming back when purchasing a new vehicle. He has sold us 4 cars, and it was a positive experience each time. He is down to earth, straightforward, and not pushy. We will be looking for him next year when our son is ready to purchase a car!1/31/21Have to change my review unfortunately.After a good experience working with Lou, I had reached out to him last year regarding purchasing a vehicle for my son. I did not hear from him and reached out to him three more times and still nothing. At one point he did mention that he did not have what I was looking for, but after several months I went online and did see that Morehead Honda had cars in stock that fit my criteria.With consideration as to what is going on in our world currently, I hope the lack of communication was not due to any unfortunate situations regarding Lou. I did see him at the Morehead Honda premises several months ago, so I assumed he was in good health and had simply neglected to contact me. I ended up going to another dealership where I purchased a beautiful 2017 Honda Civic for my son.Perhaps Morehead Honda was having a very successful year with their car sales, and their sales people did not feel the need to make as much of an effort reaching out to former customers. Whatever the reason it was very disappointing to have been forgotten after being such a loyal customer.

My husband and I scheduled appointments for routine maintenance for the first time at Morehead Honda. Also to evaluate a factory defect on my husbands front bumper on his leased 2019Honda Accord. A new part was ordered-appointment scheduled. Part was replaced, when we returned to pick up his car we noticed a chip to the metal in the right front fender where the part was replaced. We immediately notified a gentleman from service and he notified Jennifer Alfasso - the service manager, who came out and looked at the damage and took photos. Stated she would call me Tuesday evening after she spoke with a third party scratch/dent repair service named Joe Dent. Jennifer stated Joe Dent only comes on Tuesday. Tuesday comes- no phone call. Husband calls, Jennifer stated that she did not have a chance to speak to Joe Dent and she would call him back Thursday. Thursday evening no phone call, my husband calls speaks with original service advisor Michael Hubert, Michael informed my husband that Jennifer has been out sick and would call Joe Dent to see if he could take care of this on a Saturday. To make a very long story short we continually get the run around from every personListed in this review! It has been three weeks!!!!! With no correspondence what so ever. STAY AWAY from this service mill operation!!!!!!!

Even though my fiancee and I ended up backing out of our sale, we really enjoyed working with Giovanni. He was super helpful and made the entire situation less stressful. We wish nothing but the best for him with this company/dealership. Hopefully we can work with him again in the future.

Terrible customer service, I lost my key so I had my car towed here to get a new one . I had it towed at 11:00 am hours passed and I’ve been calling non stop to come pick up the car, no one answered . I ended having to just go there and the key still isn’t ready for the car and it’s currently 5:00 pm and I still have no key to access my car .

Frank G Very Polite and very Helpful

My guy Lewis really gave me some great info about possible cars. His advice really got me one step closer to getting a finalized answer of what type of car I should get. He provided me with excellent service. I shall definitely come back when I make my choice.

This is my 4th honda great cars Frank Quiñónes is on excellent sales man extremely happy with new pilot!

I took my honda there because i was hearing a rattling sound everytime i pressed on the gas. The service advisor called me and told me that part a was bad and it will cost me $500 to buy a new part a along with 3hrs of labor. So i gave them the ok to fix it, and the bill came out to $900. After paying the bill i went out to my car and heard the same rattling sound when i pressed on the gas. I went and told the service advisor and he told me the tech that worked on the car will be in tomorrow so i left the car.The next day the service advisor called me and told me that part a was bad but part b and part c was actually causing the rattling. Now Im little confused on what exactly is going on so i went down to the dealership (moorehead honda) to get some clarity. And when i arrived this is when all of their stories didnt match up.First the service advisor said he wasnt sure of the sound i was hearing and tried to pass blame on the tech.Then the owner got involved and said the new part a was bad and they swapped out for another part a. Then in the same conversation he said part a is going bad but part b and c is making the sound your hearing. Then he had me talk to the tech who who explained to me that he was chasing a noise heard when the car was idling.I told him i didnt hear a noise when idling and thats not what i brought the car to them for. He said part a was nt making that sound but was going bad and that it needs to be changed soon. I told him since your telling me part b and c is making the sound, just fix those parts.So in short they was trying to get me to spend 900 on part and labor for no reason when in fact the part awas working fine. I told them to just fix the problem i brought it in for so they had to remove part a and put the original part a back in.Then to top it all off the service advisor was charging me an extra hour of labor (diagnostic fee) when it was supposed to be waived because i agree to fix the problem originally.I hate posting bad reviews but these guys tried to rob me and dont appreciate that. And after calling them out on all their mistakes they didnt even apologize or try to make it right. By the way part b and c with labor cost $450 while part a with labor was 900. Theives smh

Chose Morehead over other local dealers because of their reviews online and I was not disappointed!!! Aaron Kent and Mike from finance were beyond helpful and made sure I left a happy customer. After my lease is up, I will definitely be returning!!!

We walked across the lot to browse and find a car for our daughter and were greeted by Laura Meeks and we immediately made a great connection! From beginning to close of sale Laura helped us find exactly what we wanted. The experience was welcoming, relaxing and fun, zero stress and I will for sure buy my next car from Morehead and definitely from LAURA!

My sales rep Frank G got me a beautiful used car very happy with his help and sales experience. This is my second car for Morehead Honda highly recommend. I hope Frank G s supervisor will be informed of what a valued employee he has working for him

Stopped in and spoke with Lou B. He was very friendly, professional and knowledgeable. He didn’t try to rush my decision. He followed up with me as well after I left to see if I had any more questions. I will definitely be back to see Lou!

As a former employee & long time customer I’ve had the pleasure to get to know everyone at Morehead Honda and although everyone is amazing and shows great customer care there’s one person who always stood out to me and that is Jennifer Archer she is the most caring helpful person any questions or problems you may encounter she always 100% has your best interest at heart she is exceptional with customer care and goes above and beyond to make sure your experience is everything and any problem is solved to the best of her ability I’ve witnessed it first hand!, I would definitely recommend Morehead Honda for all your car care needs and if you need anything definitely call Jennifer shell never steer you wrong!

Service staff and sales staff are always super friendly and helpful. Service is prompt and the waiting room is stocked with coffee, tea, hot cocoa, and creamer. I am now on my second car from them and am very pleased. They called a few months into having my car to make sure everything was going well. Would definitely reccomended

I love my new car and Doug Matthews played a large role in my decision to buy a Honda Pilot. He was very helpful, paid close attention to my questions and answered them very professionally. I was very impressed with him and found the whole process of buying a car delightful. I plan to buy any future cars from Doug at Morehead Honda!

Love morehead Honda! I’ve lease two vehicles at this dealership and will not deal with anyone other than Joey!!! He is the best. Always goes above and beyond. Very personable and knowledgeable. Joey definitely shows how much he loves his job & appreciates his customers!

Buying a car is usually an occasion to go to a dealer, take a test drive, talk and negotiate a deal, and leave with a new vehicle. Unfortunately with all the recent events, that once enjoyable experience has been temporarily put on hold. With all the craziness Morehead Honda, especially Kenny and Geovanni, made buying a new car a smooth and fast process. From negotiating and receiving a very good offer from Kenny, to Geovanni’s constant back and forth emails and phone calls helping to get the deal done. These two guys were always there whenever you needed something. Thanks again for all the help in helping me buy a new car.

Stopped in while car shopping. I had an excellent experience with Lew Borassi! He was very knowledgeable, personable and was able to answer all my questions. He also quickly followed up with some questions I had as well. Morehead and Lew is a great combination to work with when looking for a very pleasant experience when purchasing a new vehicle. I recommend highly!!

Very nice and professional dealership!! Not too pushy and really have your best interests in mind. Aaron Kent was my salesperson and he was amazing! Very nice and honest. HIGHLY RECOMMENDED!!!

Only place I will bring my Honda Civic for service! (They always have coupons)

My wife and I just leased our first family vehicle a 2020 Honda pilot, our sale consultant Nikkole Daya was amazing and the finance department was crystal clear in explaining everything. We left with all our questions answered and no confusion thank you

I’ve been a customer at Morehead Hondá for over 14 years and I love everyone here. But you always have a favorite. And mines is Jen Archer she’s the best. Love her she’s been good to me over eight years. Or more 😘

I wish I had more to say but in the last ten minutes of the day the salesman reached out to us although brief he thought we could do a deal with the little facts i gave him about me told me come back next day when he has more time

Best car leasing experience ever. I emailed Billy what I was looking for. He gave me an awesome deal and coordinated everything via email and phone. Spent all of 20 minutes in the dealership when it was time to pick it up. Billy was amazing! Go see Billy for a car!

I have nothing but good things to say about this dealership. Sales and service and parts department have always been great to me. If you want a honda walk in and ask for Frank Quinones he is the man. The others are great also.

This place is the worst by far bad Customer service. Had a back order on a part. No loaner cars available from a establishment where 2 cars was brought and regular matinence service is done. Didnt even show any curiosity for. Service Manager JENNIFER gave me the brush off.No help with my situation. Had to spend for a rental. Will tell my friends and family that live in the Newburgh/New Windsor area to not visit them take their business elsewhere

Doug Matthews is the best car salesman I have ever worked with! Will only go to him. I had such a great experience with Doug I brought my family back to buy cars from him as well!

I absolutely HATE car shopping!! I had the most amazing experience at Morehead Honda. Mark and Doug were extremely nice and easy to deal with. They didn’t want exactly what I wanted there as far as a color and they got me exactly what I wanted and gave me a great deal on a Sunday in about a total of 30 minutes! Our family looks forward to doing future business there!

Recently went into Morehead Honda for service on my vehicle that i purchased at another dealer a while back. Upon walking into the sales department I was greeted by a young woman Jennifer Archer who so kindly walked me to the service dept where i was promptly taken care of by a friendly staff as well. There is no other place to purchase or service your Honda in my opinion !!

The best dealership to purchase a vehicle from! From the sales to the service I highly recommend Morehead Honda. Doug Matthews makes the car buying process a breeze and everyone makes you feel welcomed!

Douglas Matthews sold me a Honda Accord. I found him to be completely professional, knowledgeable, and friendly. He took the time to explain every feature of the vehicle and made sure that I understood all about my new car. I highly recommend Douglas as a salesman, and will certainly return to buy another car from him.

Good dealership an service

Dan was our salesman. This is the second time we have leased a car from Morehead and both times worked with Dan. Our experience was stress free.He is a pleasure to work with and the entire process was seamless.

I cant believe Im saying this, but I highly enjoyed my car purchasing experience that I had. I had the pleasure to work with Joey, even though hes a Jets fan (Go Bills!) he was funny and very attentive to what I needed. What initially drew me to Morehead Honda was the free lifetime oil changes, what will keep me is the service I received when I first entered.

Went in too purchase my first car on my own, as you can imagine is a nerve racking process. Aaron helped me find the car of my dreams and made the process very exciting and smooth sailing through the whole thing. Highly recommend seeing him if you are looking too buy a new car!

Test drove a Ridgeliner on Sunday 7/19. Worked with Frank G. He was attentive, friendly, professional and LOW pressure. Great to deal with, gave me a good deal. Easy and efficient. Bought the truck the next day, 7/20 and drove out wiht it a few hours later. Highly recommend Frank G. and Morehead Honda. K. johnson

Recently went there to get my oil changed amongst a few other things look at. The service department was very friendly but the best part was the advisor i had, Brittany was such a pleasure to work with. Very nice, accommodating and knowledgeable. I usually dont care to review places as its not in my nature but after the experience i had, i will definitely go back as often as possible. Keep up having great employees like her!

Lew was so helpful and informative when we came in to buy our Honda. Had the best experience at Morehead Honda. Wouldn’t go anywhere else, and wouldn’t want to talk to anyone but Lew!! So happy with the whole experience!! Thank you Lew! Thank you Morehead Honda!

Great service. Wonderful people with which to do business.

I have been to more car dealers than I can count. Morehead Honda is by far my favorite. The sales and service department are excellent. Everyone is super friendly. I highly recommend Morehead!

I love my Honda! They are the only cars I swear by. Lew Borassi made my car but experience so easy and enjoyable. I strongly recommend going here! Thank you.

Visit Morehead Honda in Newburgh, the staff was friendly and knowledgeable. Ask for Kenny, he is the best.

Just turned in my 2016 Honda Civic lease for a brand new 2019 today. My sales person Doug Matthews was so helpful, he made the whole process the smoothest, easiest and quickest I have ever experienced! The same with Mike in finance and Suzette who helped me get it ready to drive off the lot! They’re all so friendly there, just the best! Definitely recommend, 5 stars for sure!

I love morehead Honda! Not only are their vehicles outstanding, the staff is as well. Lew is phenomenal, his knowledge and experience is unbelievable. He makes car buying seem like a treat, not a chore or hassle! Can’t wait to tell friends and family where to buy their next car!

Great people, top quality customer service, and their staff is knowledgeable and friendly!

Excellent experience, came in and left with my new Civic the same day!

Jenn in sales did an amazing job! Helpful, courteous, and just knew 200% what she was talking about! Thank you Miss Archer for all that you do and making my buying experience a pleasant one!!!

The Service department at Morehead Honda is absolutely amazing! It’s very clean and organized. Whatever repair or service you need to be done to your vehicle is done promptly and efficiently. The staff members are extremely kind, welcoming and attentive. I needed an oil change and the service advisor, Jackie, made sure my visit went smoothly. She answered all of my questions and attended to my concerns regarding my vehicle. Highly recommend!

Doug Matthews and Mike DeSantis are the only two people that keep bringing us back to Morehead Honda. We have purchased several vehicles from Doug and Mikes financial help is always knowledgeable. Dougs customer service and knowledge of the vehicles is helpful when we shop.He takes our needs into consideration when suggesting a vehicle. We only think of Morehead due to the service weve recd from Doug Matthews!

Morehead Honda is family and I simply won’t buy a vehicle elsewhere. Mark and Frank have gone above and beyond time and time again to ensure that my family and friends are driving safe, reliable, quality vehicles. Speaking of, five years ago my daughter was unfortunately involved in a head on collision at 40 mph with a minivan in her Honda Fit. When I got the call, my heart sunk. But when I got to the scene, I was stunned. The cabin space was completely intact save for the airbag deployment. She literally just had to open the door and step out. Absolutely incredible engineering goes into the ACE structure of Honda products and I’m a customer for life!

I made an appointment for the am for a simple oil change and what they said was a minute fix on a recall. On the phone they told me 30 minutes. I was here for over 2 hours and never even got an update. Bob, at the start of the experience seemed not to be in a rush and it was like I was inconveniencing him about being there. Then I was put with Chris, a so called service professional, he was far from it. I’d have to say this will be the last time I go there and I will tell the many other Honda owners that I know to avoid the place as well.

Still waiting for a call back... does anyone check the voicemail box??? Spent all day calling to make an appointment and couldn’t get in touch with a real person.

Aaron provided me with excellent service during my first car lease. He made the process very simple and would recommend anyone that thinking of leasing a new car to go to him!

Great valet service! I Out of all valet members, Ronnie, was the most honest and helpful young gentleman to help me through my experience in Honda! I felt comfortable and walked out feeling amazed by the service provided to me.

Lew borassi was a great salesman! very informative and made the sales process a smooth sailing for me! Ask for Lew! Definitely would recommend to my friends and family!

Called up because I replaced a battery on my Honda pilot and the radio locked and needs a code.... Was told that Id have to come in for a tech to unlock the radio (covid, no thanks)... I then called Middletown Honda and over the phone they walked me through the process and 3 minutes later it was unlocked.

Great customer service

Doug Matthews is the best there is. Make sure you go see him! I’m not kidding! I couldn’t be any more happy with my purchase.