I really wanted to like this place. I just moved into the area and love Maplefields and Green Mountain Coffee. I wish I could review this higher for the Amatos located there, because their food is good and the people are nice. And I have no problem with some of the employees that work at the Maplefields. But the bad ones really ruin it.One of the cashiers, for example, is extremely impatient and rude. He urges you Come on! Scan it! And rushes you to scan the items yourself like your existence is an inconvenience to him, even when you are the only one in line. Sometimes he punches two spots on the coffee cards for two coffees, which is correct. But one time, I bought two coffees and one of them was my free one on the punch card. He had already scanned both of them when I showed him my free one (because he could not wait for me to pull the card out.) This was so much of a nuisance to him that he instead counted two coffees as one punch so he wouldnt have to take off the free one. Then, when I said something about it, he got irritated with me and told me that the free one was my next one.I wish also that they would keep their coffee brewing for a better part of the day, and take care of the many flies around the coffee area. But its like they will only make one pot of their flavored coffees in the morning, and then just cut it down to the normal coffees. By 4 or 5, almost all the coffees are completely out.Try the Amatos there though. Their made to order food is great, and I like being able to order breakfast any time.
The Amatos is fantastic. They are the only reason i come here. I just wish it was separate from maplefields.If it wasnt for amatos id give this place 1 star. Some of the maplefields staff are fine, but a few of the workers are completely incompetent and incredibly frustrating to interact with. The maplefields cleanliness ranges from being decent on some days to filthy on others - probably due to which staff are currently working.
Good place for some snacks, but said snacks are a LOT cheaper in other places nearby
I went in there this morning to get something for breakfast, keep in mind have not been in this store for almost 3 months. The manager comes over and says I stole a bag of ice last week, I informed her that I have not been in her store for months, she says “we have you on camera” and when I asked to provide the footage to confirm this she refused to show me. Her and the Clerk Charlie accused me of stealing in front of other customers, after they reviewed the footage later that morning they confirmed it was not me who stole the ice, I have never been treated that way in any store I have ever been to. Poor management and lack of training is clear. Don’t go to this store. I know I will never step foot into another Maplefields after the way I was treated at the Newport Vt location.
Pretty clean. Plastic gloves available for pumping gas. Attendant cleans pump handles and door handles.
The manager Cathy is the reason I will no longer go to the store when she’s working. Unfriendly staff and the floors are always dirty. Prices are high, store could be better under better management but it seems to keep going downhill.
Lousy customer service, two ladies took their time to wait on me and were both rude. I dont appreciate that at all.
Customer service is at best poor .Cathy the manager has no clue how to run a business. She thinks its OK for her employees to harass customers. If you say something she kicks you out and calls the cops on you. Even when the employee admits to harassing you every time you go in. Wouldnt waste my money at another maplefields until the corporate office does something about this.
Went to get an egg salad wrap. Did not enjoy biting down into a chunk of egg shells. That was absolutely disgusting. Should probably have people in the kitchen that know how to make something as simple as egg salad without chunks of egg shell in it. Waste of $6.
Waiting more than 20 mins just to get a slice of pizza worker just talking to friend ignoring me
In a word, steep. Wanted to charge me 0.50 +tax for ice in my own cup. My small chicken parmesan sub consisted of two chicken fingers on a long roll with sauce and cheese. I paid $5.49 for it. I was going to walk out after the ice thing but I was hungry and on foot. Lots of other places to choose from in town
Clean place, Green Mountain Coffee, and a kitchen! Wifi and tables make for a top notch gas station.
The Amatos inside maplefield makes some really great Italian food considering its an xpress food place
Thankful for the general store,,,