Immaculate Store. Sales person had excellent knowledge and was very friendly and helpful. Id go there again. Sherwin Williams came highly recommended by our painter. In fact he insisted on it. Were glad he did. The finished product is great.
I bought paint for our newly remodeled master bath. Only to discover that it wasnt the color I thought it would be. So, I went back and Haven was able to modify it. That was absolutely perfect! Awesome job man!
Clean, well stocked store with extremely friendly and knowledgeable staff who made sure I had everything and even shook a 5 gallon bucket I purchased somewhere else. They will be my go to for paint and supplies.
The staff all know what they are talking about. All questions answered no problem, they know their products.
Alicia and Olivia and haven have been a fresh of breath air after dealing with Sherwin Williams in Tucson. Although my sales rep there for Archerland was Lee, his hands were tied with excuses of why every store in Tucson was always out of 1 product or another. This store is well stocked with no excuses, they dont need any, they got it together. Been with sw since they bought old quacker, all of you use to have it all taken care of, Im glad these people at sw Newport Oregon are on top of it all. God bless
Great knowledgeable service, thank you!
This store has always offered good product & courteous assistance.
Had what I needed. Very good customer service.
Great Customer Service, Knowledgeable staff
I have always loved their paint and wallpaper
Great help, knowledgeable employees. Store front is always stocked.
Great service and a top quality product!
I would give them a 5 star, but they are always slow, cant necessarily blame them as mixing paint takes time. Great quality paint, nice selection, and reliable prices.
PEOPLE BEWARE: Yesterday, I made the mistake of ordering 5 gallons of a particular paint color for the exterior of our home, only to find they are now putting in 5 gallon VATS (tubs) that are difficult to lift & carry. We have a very tall home and need a lift to reach the peaks, so, obviously a 5-gallon VAT doesnt work. When I returned this afternoon for a gallon of trim paint, I requested a 1-gallon bucket to be used to tote smaller amounts of the paint in the 5-gallon VAT. I was charged $5 for the empty can!!! (I requested the can at no cost due to the 5-gallon VAT issue, but was turned down!) The moral of this story is: request only 4 gallons of paint OR be sure to request 5 gallons in 1-gallon cans!!! Not all of the customers are able & willing to tote 5-gallon VATS -- AND -- the added lifting & holding stress of pouring the paint from the 5-gallon VAT to the gallon can for easier use is extremely hard on the shoulders, arms, hands, etc.! Sure wish Sherwin-Williams had more competition! The attention to our situation left MUCH to be desired!
Great service and great price for the coatings I used for my commercial boats
Like the product, ugh about the prices, meh about the service.
This is a very polite store.
Said would be 1/2 hr to match paint, was more like 3 hrs.
Great customer service! Follows covid-19 guidelines. I felt safe!
All of the people that work here are super friendly and extremely knowledgeable on all of their products....
I went to the Sherwin-Williams store, due to the ability to buy my painting supplies quickly and safely (due to covid 19). The associate who helped me was helpful and friendly.
Extremely good service and good prices. Sales associate went out of his way to help me and honestly his kindness changed my day for the better .
Best place to shop in this area, knowelable people, eager to help you find exactly what will work for you. Ill go back again.👍
This store has hired the best employee and I wonder if they even know it! Trevor makes you feel like your a valued customer in a genuine manner! He is efficient, kind, and professional. I hope the company rewards him for his excellent customer service. I live in Lincoln City but will travel to 2 towns for his type of service
We love Sherwin Williams in newport oregon! Customer service is outstanding and the sales rep always helps me find what I need or Im looking for. I am always a happy customer with my experience and normally leave with a discount on my purchase. Thank you Sherwin williams!
Friendly service; clean facility. I felt very safe there.
Got to the store, was greeted as I came, got what I needed and was out the doir
Amazing service. Friendly, responsive, knowledgeable, and willing to go the extra mile to make sure that the information they provide is the right answer. Some of the best customer service Ive had anywhere, ever.
Called in my order and picked up half hour latter and everything was ready easy peasy great customer service
It is OK to have a short fun time.Im sorry. I have no idea to who this comment I did. This is not about Sherwin- Williams. Sherry Williams has an excellent customer servicesAbsolutely.
The salesman was very friendly went out of his way to accommodate my needs.
Sherwin Williams is excellent quality paint. The Newport, OR store staff was professional and helpful.
I asked a simple question. What do I use to waterproof my wood deck? I want to retain the weathered look. Im handed a can of transparent oil based stain. I leave it for my handyman to apply while Im not home and he applies it. To my surprise the transparent stain looks really red. It looks really red because it really is red. Redwood. Not transparent like the can states. (The red deck doesnt go well with the new house colors.) Its not my job to be an expert at what product to use. Thats why I go to a professional. I thought thats what Id get at this Sherwin-Williams Paint Store. I didnt and Im not happy about it.
Haven and Olivia provided excellent customer service and matched my paint color spot on better than I even thought it could be doneI gave them a sample that was worn and dirty and they matched the color so perfect I was truly amazed.
If youre going to paint inside or out of your home see these guys first. Good prices great service awesome products
The best place to buy paint!
Expert service and sales. Friendly and clean facility
I buy all my paint for my home in my sheds outside an inside excellent paint top of the line the best Ive ever bought
They have top-notch merchandise and people who are willing to take the time to help you choose what you need.
The service was very good and took care of my mistakes to have me leave with the correct product.
Great place and service any paint they sell they offer re tint free cant beat that
If you want to learn about costumer service, this is the place to go! You could go elsewhere for lower prices, but you wont have high quality products, nor the expertise of those who work here!
I was greeted with friendly professionalism. I had a lot of questions and each one was answered. The store was clean, organized and had everything I needed. The price was great with the 30% of discount.
Salesman was great. Helped us with color and brushes and rollers. Color selection was awesome!!!
Not happy, was told they were open on Sunday, I went on Sunday at 10:30am, they were suppose to open at 10:00. There were professional painters waiting for store to open also. Went and did other errands and came back.. no note and still not open. I will revise my post if there is an awfully good reason for this to happen.
Convenient location, frequent sales, very helpful staff, great product and color range.
5 star service every time and very knowledgeable about all products and problems we face in the painting business! They help us put the Quality in Quality Painting Services Inc.!
Staff was quick to answer questions and give professional feed back. Great products.
Incredible customer service. Very polite and helpful.
Always helpful and friendly. Lots of paints, stains and painting supplies. I am a happy customer of Sherwin Williams😁
Excellent friendly service.. I will gladly drive 30 minutes again if i need any painting or staining supplies...👍
Always clean, always professional, always helpful.I have not found better paint products anywhere.
I appreciate the quality and selection of paints available. Most important is the service, including the history of my purchases, including colors and color matching, to supplement my memory and records.
Convenient, great selection and professional help.
Great service, lots of choice, friendly and knowlegeable staff
Good paint, always a knowledgable person at store.
Lackluster staff. They werent willing to stop leaning on the counter to come over and help me. I went to Walmart instead.
They do not have answers for the reason why my deck is keeling and I need to know how to fix it. I asked for the manager to call me I have heard from no-one. It took almost an hour to get paint mixed he kept forgetting what color I asked for. I only needed some samples. The paint prices were outrageous and they were not willing to compete with anyone
Staff was very helpful in finding the right paint for my particular situation.
They are easy to work with, have lots of supplies, and their paint is good quality.
They have very nice and helpful sales clerks.
Selection of tools for the trade is very poor.1 Gallon of interior latex semi-gloss is $72.99.!!!!!
The staff is helpful and the store is easy to navigate and there are great colors to pick from.
Knowledgeable staff. Yvette was very helpful and friendly!
Good products, coupon they sent me was not accpeted
Clean store, well organized, friendly and knowledgeable staff.
Because you have spammed me. I never signed up or asked for any information about your company. This is spam and I will be contacting the ICO as I have never submitted my details to you.
Great paint, lots and lots of colors and staff is very nice.
Super helpful staff. Pretty pricey paint.
Great place great customer help Connor was awesome
The salesman was professional, friendly, well informed, a pleasure to deal with.
I already did.
Excellent customer service and excellent product
Friendly service and quality paint.
Ive been here 3 times... each time looking for a specific paint / product. Honestly, I cant complain too much about their lack of supply I guess they pretty much only do one thing - supply a few very select products in mass quantities.But, honestly they arent very friendly either and one time I tried to go in when they said they were open and they werent.
Exelent service
Great service-great paint!
Great customer service!
Quality product and excellent service
Best quality paint in town
Great customer service!
Helpful and curtious!
Customer service is always good
Paint match masters
We always found what we need
Good paint, good service
Very helpful
Prices a little lower