I was very satisfied with my overall experience with Nissan at this branch as well as all the employees involved in the process. Initially, I was not sure of what car I wanted or how to go about securing it. I found Chris was extremely helpful in this area. He talked me through the process, gave me pros and cons, offered me options available involving the financial aspect of this process and was very good at answering all the questions I had. We looked at various options and he took his time to discuss each one I pointed at without rushing me or looking annoyed. I felt confident when making my purchase because of his help and I would highly recommend Chris and this branch.I also really appreciate the friendliness and approachability of employees at this branch. A thank you to Lydia for making the financial aspect of this process smooth and easy to comprehend. I appreciate the help of everyone who was involved and I am loving my new car!

Just did a lease swap with David and Colleen at Nissan in Niagara Falls. They worked with my budget fairly and demonstrated amazing integrity and kindness throughout the entire process! They also worked around my time constraints as a new mom back to work full time. My car had a bit of an issue on delivery and David was quick to resolve the issue. Lydia in finance also ensured everything went smoothly. Overall, I am super impressed by my car purchasing experience!

I HIGHLY RECOMMEND BUYING YOUR CAR FROM THIS LOCATION!!!! I got my first ever car (2021 Nissan Kicks SV) from Niagara Falls Nissan on my birthday. And it was one of the best decisions Ive ever done. No doubt, the service was top notch from this location. Shout out to Umi and Lydia for making my purchase so smooth. I never thought buying a car was going to be this simple. Umi was very approachable and professional, from drive testing to helping me choose the right car for me (honestly the hardest part). And of course Lydia for making sure that I understood all the financial aspect of buying/owning a car. Very very good people to deal with and its worth every second of your time! Looking forward to future transactions.

Chris and Lydia worked as the perfect team in getting me my first car! Chris was very knowledgeable and had an answer for any question I had and Lydia was quick and efficient when it came to financing! I am beyond happy that my first ever car purchase was more than pleasant because of these two!

Thank you so much David, to help me get my awesome 2016 Nissan Altima. I really like this car, it has all the cool features I needed. Budget car, friendly staff, quick paper work. Everything you need is there. I would recommend going there. Thank you once again.

I bought a 2021 Nissan Rogue a couple of months ago from here and I am.so happy I did. Everytime I go in Im blown away by the service I get. They always go above and beyond and I would highly recommend anyone go here when they need a car. You will not be disappointed.

My personal experience was on behond my expectations. Chris made everything happened without expectations. I strongly feel blessed for this outcome, I will cherish it for the rest of my life... Chris is the best....

Ask for Umi, he is the best! Very helpful, accommodating, and made the whole process stress free. Lydia also made sure that everything was covered at the best price in town as well. Great service and they know they’re stuff. Highly recommended!

I have been a customer of Niagara NIssan since purchasing my 2018 Nissan Micra there three years ago. I have always been very satisfied with the service that was provided, but today I feel they went above and beyond the norm to make sure that my every need was met when my vehicle needed extended attention. They truly pulled out every stop to make it affordable for me, while still ensuring that necessary work for safety reasons would be taken care of today.After inspecting my vehicle they made suggestions for services that I might want to consider having done in the near future, but there was no pressure to have them addressed immediately. I feel their honesty and knowledge in relaying these concerns to me are one of the reasons that I would highly recommend this establishment. It is also why I chose to give the go ahead for each suggestion that they made today and I am now fully safe and on the road! Thank you, Niagara Falls Nissan, and KAYLA in particular for her very kind and concerning manner in dealing with customers. She is a gem!Hazel Wilson

Amazing service from the moment I booked a test drive online. The service manager call me to get all my details. When I went into the dealership they provided me with all the details test drove a few vehicles. I’m so happy with the service! Will be returning for all my vehicle needs in the future! 5 star experience! Definitely recommend!

Amazing service!!!Michael Salib from the sales team did a FANTASTIC job helping my mom find her new car. Hes very approachable and wasnt pushy at all. He took into consideration her wants/needs/budget and suggested the 2021 Rogue and she couldnt be happier. I was tempted to leave with a new car too LOL!Kyle from finance did a great job getting us a deal! Marco and Raj were also very friendly, they went out of their way to make us feel like valued customers. It really seems like a team-oriented environment. 5 stars!!

A big thank you to Chris, Lydia and staff for making this experience easy and fast! I am thrilled with my new Juke and highly recommend Niagara Falls Nissan!

I big THANK YOU to Niagara Falls Nissan. I bought my Nissan Rogue at another local Nissan Dealership. They told me when I bought my amazing vehicle, that they sold me a service and not a car. Well for days I have tried to get through to the service dept. And was put on hold three times, for no answer. The forth time I left a message and got no call back. Well the first time we call Niagara Falls Nissan they got me in the next day and had me driving within less than 18 hours. They were friendly and explained everything. For my money when I upgrade it will be with Niagara Falls Nissan. I drive 180km a day for work and need a reliable vehicle. And Niagara Falls Nissan did it.

Greg in the service dept was great. Made sure all my needs were met and that I left satisfied. Will definitely be back because of Greg. Highly recommend for any of your auto service needs.

Such an amazing service !! I just got my very first car yesterday and I am so satisfied with Lydia Easton. She was amazing, caring and very professional . She was so patient with me, she answered all the questions that I had in such a friendly way which shows how she truly cares about me. She looked for the best prices that I could afford the minute I started talking to her about my budget and conditions, and really found the car that was best for me. I truly felt that she was genuine and caring, she did such an amazing job. The day after I got my first car she called me to see how I was doing with it and to see if I had any questions which I appreciate it so much . The minute that you meet her she is going to go big and beyond for you because she truly cares about making her customers happy. Thank you so much for everything.

The customer service at Niagara Nissan was top notch. Umi made me feel like a VIP from the time I got there until the time I left. It was a pleasure doing business with Umi and his staff at Niagara Nissan. The atmosphere was very laid back and I never felt pressured or rushed.

Im completely blown away. Thank you so much Umi and Colleen. People should always get this experience when purchasing a new vehicle. No pressure sales and you helped me make the right choices for my needs.This dealership goes above and beyond!

I am so happy I decided to go to Niagara Falls Nissan. I went in expecting to buy a used vehicle because my credit isnt the greatest but I ended up with a brand new rogue and I couldnt be happier. The staff are amazing and so helpful. The finance manager Lydia was awesome and made sure that I was happy I feel like she went above and beyond to make sure I got what I wanted. Thank you to everyone who helped me there. I love my new car!!!!

Very pleased with the Customer Service I receive from Jon in the service department. He is willing to go the extra mile to help a customer out, and I can count on him for honest and accurate feedback regarding my vehicle. At a time when it is difficult to know whom to trust, it feels good to know that my vehicle service needs are in good hands. Way to go, Jon!

I had a great experience at Niagara Falls Nissan when I purchased my Kicks.I dealt with a Chris a very nice, hard working polite a respectful young man.He bent over backwards to insure a smooth trsansaction.Really appreciate the excellent treatment. Thank you Chris and Lydia

We found the sales person, David, very helpful and really knew everything about the vehicle we finally selected. I know I will have technical questions going forward and that David will be willing to help with the answers.Lydia was very informative providing us with information regarding options for extended warranties that would be beneficial and made the decisions we made an easy process.

David was awesome to work with from the initial introduction to the final purchase. Very professional and honest with an added sense of humourWould purchase a car from him again in the future! Thanks David!

Amazing customer service from Colleen, Lydia, Chris and David. They made our purchase easy and stress free. Everyone there very knowledgeable and approachable. Highly recommend .

The best customer service! The staff really cares about their customers and it shows! Everyone was so friendly, knowledgeable and helpful. Buying our new Rogue was a great experience. Thank you!!!

Incredible experience at Niagara Falls Nissan. The staff was so friendly and knowledgeable. They go above and beyond from start to finish ensuring you are completely satisfied!!

My Son brought his first car and the experience was unbelievable top notch service from the minute walking in door, Mark is amazing keeps you laughing like your part of a family. Lydia followed suit with the motherly advice for my son at 19. Even getting him to buy me dinner. Thanks to Raj for getting quick service and rental while car needed to get service. Experience scored a 10 for This mom. Nissan Falls is the way to go..

Love my new Rogue! Thank you Niagara Falls Nissan! No pressure sales staff and after I took delivery I was introduced to all the departments, such friendly staff that seemed very experienced. Keep up the great work! Happy happy happy

The best costumer service. They never pushed me to buy anything I didnt want to Chris was the best man for the job, he helped my buy my first truck and I love it, I would recommend this place to anyone, also the sales manager was the best as well, Umi. Over all I would buy another car there anytime.

This was a beautiful experience...from the greeting you get when you first walk in, to the Congratulations 🎊 you get on your way out. Umi took the time to describe all the features of the car before I drove it home and Lydia made sure all the financial aspects were explained and clear, even with my circumstances....she made it work! Thank you N.F Nissan 🥰

David, Lydia, and the rest of the staff at Niagara Falls Nissan treated us exceptionally well, and weve just bought a Kia Sorento from them based on their professionalism and honesty. Very responsive service, fair pricing (I asked for and received a moderate additional discount), all numbers exactly what I expected them to be with no surprises or nonsense. We also appreciated the smaller details - Davids cheerful responsiveness even outside hours, his insistence on fueling the car up for us himself, the loaner car when my wife needed to wait for the detailing process...and at the very end, when her phone battery was low, David very kindly gave her a charger to take home.Its really refreshing to deal with such an honest and professional dealership, one that obviously understands the value of treating people well. I would recommend this business without reservation!

A wonderful experience. First class operation in all departments. Sales, Service and Parts are very helpful and courteous.

One happy girl! My new Sentra is amazing! When I went there they have so much to choose from, I felt like I was at a Toronto Dealership. This place has a great inventory! Best part is there was no wait. Signed sealed delivered and its mine :)

David at Nissan was amazing, I was super happy with the entire experience. He made sure that I was comfortable with the vehicle and left super happy! Definitely recommend getting your next nissan from David!

David was very helpful at the dealer eventhough we didnt like the Rogue after taking it for a test drive.

Chris, Uni and Lydia did a wonderful job getting me into a new Kicks! all within my budget! Thanks guys!

Parts manager Chris very knowledgeable and courteous. Execellent service.

Great customer service and friendly staff. Keep up the good work.

Mark our sales person was amazing. We are so happy with our vehicle and service. If you go ask for him you wont be disappointed. I also want to mention Kyle who walked me through ever step and was available for all my questions any time of day and evening. Thank you so much.

My husband and I bought a beautiful vehicle through this dealership and I have to say it was actually a very stress free experience . We dealt with a salesman Mark Cote and he was fantastic. We felt so comfortable and not pressured at all. I would highly recommend him to any of my friends who are looking to buy a vehicle and want a great experience to deal with mark. Again thank you mark. You sure are the best. Gary and Debbie

Great dealership to work with. Never had a problem with any parts I ordered. Great knowledgable staff.Won’t deal with anyone else for my Nissan parts.

Excellent customer service, very knowledgeable staff Excellent experience everytime we take our vehicles here!

Great dealership, friendly staff. I felt like all of my questions were answered and I was taken care of. Scott is great and very knowledgeable, thank you Niagara Falls Nissan!

Very DISPPOINTING and Extremely SHOCKINGWhen I and my colleague, reached to the dealership after 3 hrs driving from East Toronto to Niagara Falls, to view 2019 Qashqai (blue) they gave us first shock by saying that its fog light is broken and we also noticed scratches.We came to this dealer for 2019 Qashqai which was advertised for just 10 km mileage along with price. BUT ... when we got into the vehicle, we got EXTREMELY Shocked when we saw the Odometer reading more than 7,400 km mileage. When we asked them for clarity / justification regarding advertised odometer reading (10 km) for that price and current odometer reading of more than 7,400 km, they did not satisfy us at all. And for this high odometer reading, we asked them to reduce the price, but the manager was not even ready to reduce a single penny. We had no choice except to leave the dealership with disappointment. We wasted our time and money, so I recommend Torontonians that do not trust this dealership.

Scott answered all my questions and was very helpful. Very pleasant and great to deal with.Would highly recommend Scott to find the car for you.

We bring our NV there for regular servicing. Knowledgable staff and very fair with no surprises! Thanks for the ongoing great service.

Thanks to Scott Lasher for selling me my new Nissan Rogue from day one I met Scott he was the best salesman I ever dealt with. He was very knowledgeable and hard working. Thanks Scott for all your help!

I had a great experience purchasing my Nissan Kicks. The staff at Niagara Falls Nissan value good customer service. They were extremely friendly, very knowledgeable and helpful. Shout out to Akelan Subramaniam who guided me through the process and made sure I was aware of every detail when it came to the car. He also was very patient when dealing with my father who is hard of hearing. My father struggles with the masks for CoVID, as he relies heavily on lip reading. Akelan was great at accommodating for him to hear better. Also thank you to Lydia for walking me through all the financing. She was very helpful and very friendly. Overall I highly recommend if youre in the market for purchasing a vehicle to head over to Niagara Falls Nissan!

Went in there looking for a 370z. i asked the salesperson (sean I believe) to show me one. He said yeah I’ll meet you by the car, i proceeded to wait 30 ish mins by the car and nobody showed up. Went over to Hyundai and got myself a Genesis instead much better experience

I dealt with Kyle the service advisor and throughly pleased with the care, consideration and pleasant atmosphere. New to the area and the whole team made it an enjoyable experience.

Such a wonderful experience from start to finish! Everyone was so welcoming and helpful!

Awesome pars department - thumbs up to Chris!

I can’t say enough great things about Niagara Falls Nissan! Thank you to the staff here for providing such great service.You really care about your customers and it shows!

If youre looking to purchase a vehicle and want to deal with someone who is knowledgeable, patient, and wont pressure you, see Mike Salib at Nissan. You will not be disappointed with his commitment to excellent service and friendly demeanour. Highly recommended! :)

I went into Niagara Falls Nissan after my girlfriend Karen bought a new Rogue recently, and I was impressed with how quickly everything moved along. and so was she...however my own situation took a bit longer due to me going in to look into a Murano one day, but not getting back in until a week later as I went away for a week. However the experience was still very enjoyable. My salesperson was Ashley Andrews, a thoroughly delightful bubbly lady, who took care of any questions I had all along very knowledgeably. Financing was arranged by Lydia Easton, and after a little glitch on the part of my insurance company almost sent her around the bend, the transaction was completed. Again a very friendly lady to deal with...all in all a great experience !! Had a great time with some good laughs... :) Loved the drive home, and looking forward to enjoying the new Murano...

Very pleased with our purchase experience at niagara falls nissan. We love our new 2021 rogue. Umi Shahid and the rest of the sales team are committed to giving you the best deal as well as the best customer service experience. Great job!

Excellent experience. Enjoyed dealing with Chris.

Always excellent servicestaff is friendly, responsive and helpful

From beginning to end, the service at Niagara Falls Nissan was above anything I’ve ever experienced! Lydia sent me a personalized video of the vehicle I enquired about, and she and her team stayed well past closing time to accommodate us. Very knowledgeable and honest customer service. Thank you for taking care of us! It was totally worth the drive to Niagara Falls. I will be coming back!

We purchased a used 2018 GMC Terrain from Niagara Falls Nissan for my wifes 50th Birthday. We had agreed to some of the improvements with the sales rep and sales manager for when we picked up the vehicle. When we picked up the vehicle I could tell that our concerns/expectations were not met, we felt undermined and like we were ripped off. I contacted the Sales Manager in regards to our concerns and was eventually contacted by the General Manager (Ralph). Ralph was phenomenal and very genuine in hearing our concerns and getting the proper team members involved to resolve the issues. This is a prime example of not how a story starts but how it ends! We wanted to share this review to let people know that there are still people out there that stick behind their words. Special thanks to Ralph, Greg, Evan and Lidia.

Recently Bought my Car at Nissan. which I have never owned one before. The Financial Service Manager Kyle Was an ABSOLUTE pleasure!!! talk about GREAT customer service!! Im HUGE on GREAT customer service and he went WAY above and BEYOND to help me and continues to do so. I recently had to bring my car to the Service Department and AGAIN GREAT guys working there! Very helpful and friendly! The entire experience has be GREAT and I will ALWAYS recommend Nissan Niagara Falls to anyone. Kyle Keep up the GREAT work!!! Great team leader

Fantastic service. Will always go back

I recently went into Niagara Falls Nissan as I was looking for a newer vehicle. After a warm welcome, Michael (Salib) was very accommodating in providing 3 vehicles for me to look at and test drive. After deciding on the 2021 Rogue, I saw Kyle in Financing who expidited the paperwork. Michael absolutely went above and beyond to make the deal go smoothly, to arrange a quick delivery and to follow up after I got the car. I would definitely recommend Niagara Falls Nissan!!

Cannot begin to say how impressed and happy I was when leasing my new vehicle. My sales person was Lydia Easton and she was amazing. Very informative and really knew her stuff. Extremely friendly and left nothing out. My financial person was Kyle Messina and he was absolutely amazing too. Very friendly and really worked for me. I told him he worked magic as he got me approved within a couple hours and then called me the next morning and asked if I wanted to pick up my vehicle that same day! What an easy and stress free experience! Only 2 days from test driving to driving my new vehicle off the lot. I will definitely recommend them both to any of my friends who are looking for a vehicle. Awesome job!!

Great vehicles but even better people! Customer service & knowledgeable staff made me life so much easier when I was looking for information on a new Nissan! Thank you to everyone & I recommend this dealership to anyone looking for the above!Thanks again!Mark K

John and the service team at Niagara Falls Nissan are the best. Even though I purchased my 2017 Rogue in St. Catharines, I will always bring my vehicles to Niagara Falls.

You guys are awesome. Came in yesterday extremely worried about the condition of my car. Turns out, it wasnt so bad. You guys fixed everything on the spot, didnt overcharge, and the wait wasnt terrible. It drives like a dream now 👌 Oh, and you washed it. Seems small, but really much appreciated. Thank you. Ill definitely be back

Great service . The guys in the parts department are awesome!

The staff were very helpful and knowledgeable, assisting me in getting a new vehicle, allowing me to test drive multiple cars until I was sure of which car I wanted. I also have been getting my car serviced in the past and the staff have been great

Mark Cote to great care of us. Very pleasurable experience. Get your next car here

My experience with NF Nissan was exceptional! The staff is friendly, the building is clean, and the service exceeded my expectations. Thank you!

At first everything was going great our sales rep was doing an amazing job she was understanding and really cared. The car we looked at unfortunately had some funny noises from weird gurgle to a really loud tick that wasnt just its the car normal it didnt feel like it was giving any power the sales manager said they would take it out. We left giving it some thought we told our sales rep we would think it over. We called her explained we wanted the car as long as they checked the engine 100% she said no issue and she would start the paper work. Minutes after she hung up her manager decided to call us back. Thats when it all went south he kept bugging us to turn back and demanded we drop off that deposit then he said that car doesnt make noise and the engine is perfect he drove the car and its perfect. Now the car we drove was a honda and it felt a little off with power delivery so i new something wasnt right. He said if you really want the car better put mkney on it there are 2 more people coming. Unfortunately for him that doesnt work our words were let them try it if it gets sold so be it we couldnt turn around we had things to do. He then said that they have been trying to move the car for a while which is a huge red flag so we slept on it and called our sales rep had to cancel it due to her manager being so forceful and not straight up. We ended upgoing to honda testing the same car and model and YES the honda we looked at, at Nissan definitely has engine problems the honda we ended up buying its engine was strong powerful no ticking other then the normal honda ticking and no gurgle sound. I felt bad for our sales rep she was amazing she definitely knows what shes doing as for the manager he only saw $$$ and made the experience horrible giving it 2 stars for him our sales rep she get 5 stars for being so amazing

My husband and I purchased a Nissan Frontier. Lydia helped us anyway she could, and was very thorough. She sent a full truck video tour to ensure we liked the truck, the office was very clean and all covid precautions were available and being used. Lydia was so kind she even had colouring activities for our 5 year old, while we discussed details and the purchase of this truck. Now I just have to save up for a Murano. Great place to deal with!

Absolutely astonished with the service I received from Kyle at the dealership. He answered any and all questions my wife and I had in regards to our vehicle purchase plus provided with additional information.Thanks again

Wow! The service we received was beyond amazing! A huge shout out to Lydia for making our experience so enjoyable! If your looking to buy or lease I highly recommend checking in with her!!!

Professionalism at its best!

Chris Great sales Person!!!! Would greatly recommended him to all!!!!

Well Im on a car must be good the salesman staff so friendly and knowledgeable If you looking for a new or used vehicle I highly recommend it

Amazing staff especially lydia Easton went beyond her job description so Did Kyle and a few other staff members thank you for finding us a safe and reliable vehicle

I had a great experience at the Niagara Falls Nissan. I first ventured to the St. Catharines Nissan and was unhappy with the pushiness I was feeling to buy something that wasnt right for me. I was going to go with a whole other car company because of the experience but Im so glad I emailed the Niagara Falls Nissan that night and got a lovely response from salesman Jeff Vance. This was the first time buying a car on my own and he was very informative and honest with me! He kept in good contact with me and was open to answer any questions, even on his day off. There was no pressure put on me to buy the vehicle if it wasnt right for me, and no up-selling. He even went in the vehicle with me and showed me what every single button did, and we tested all the features on the road. I felt very comfortable at this dealership and I would recommend Niagara Falls Nissan and salesman Jeff Vance to anyone I know! I love my new Nissan Kicks! Thanks Jeff! Woo

Great parts guy!My Sentra needed a part. I ordered over the phone, no hassle like some other Nissan dealers. The part was there exactly when promised (this is a huge deal when you are working on your only car and taking time off to repair it).When I went back later for something else in a hurry to complete the repair the same gentlemen helped me find the part elsewhere as he didnt have it in stock.Niagara Falls Nissan represented Nissan very well and I would heartily recommend their parts department.

Best of luck to this organization.

Just recently bought a brand new Nissan Qashqai from the NF Nissan! Such a great experience for buying my first new car! Jeff Vance was not only honest and knowledgeable about the car, he provided excellent customer service from first meeting to the final hour of him showing me first hand, all the amazing features that my new car has! He gave me tips on how to use all the controls to get the most out of my vehicle. I am so happy with the service and my new Qashqai! Lots of great features at a great price. If you are looking for a new crossover SUV, check out NF Nissan and talk to Jeff! A truly great experience overall.

We just purchased our Pathfinder from Niagara Falls Nissan. We are very happy with the deal they gave us. Sean Fowler was amazing! So helpful and found us the perfect car! He very patiently went through all the features and answered all our questions! We very highly recommend Sean and Niagara Falls Nissan!

Very professional and imformative

Great staff paired with great vehicles. Lydia was quick to answer any questions and was very helpful.

So far we have bought 2 cars all has been great. Also good prices for oil change

Place is awesome!!! Gotta love Chris!!!

We bought our 2013 Rogue at Niagara Falls Nissan 7 years ago and have been pleased with the service we have received there over the years. Therefore choosing to buy our new 2020 Rogue there was an easy decision and dealing with Sean made the experience stress free. No pressure, friendly staff, easy financing. All around great experience.

They deserve Million Stars. One of the best places... in Ontario

Best experience ever. I was fortunate to have connected with Jon Trotter, GM Sales through an online search for a specific vehicle with low mileage. The transaction was unique, in that we live 3 hours from Niagara Falls Nissan, and the need for accurate information and vehicle condition important. Jons communication with us was over the top! By the time we came to look at the car, everything was in order and true to the descriptive. The car was serviced, all work and inspections completed, paperwork ready. The deal was easily finalized and all that was left was for us to take the vehicle. Because we lived so far, we were unable to take the car at the time, and Jon took time a few days later to deliver the car to our home - a round trip for him of just under 7 hours! Amazing customer consideration. We cant begin to thank Jon and his support team at Niagara Falls Nissan for getting us into our new (used) vehicle. For our next vehicle purchase, guaranteed it will be at Niagara Falls Nissan and Jon. Many thanks!

I recently purchased a new Nissan from Niagara Falls Nissan (September 2020) and was completely satisfied with the salesman, Sean Fowler, & the Dealership. Sean took the time to answer all my questions and explained all my options. I would highly recommend Sean and the Dealership to Family & Friends.

Niagara Falls Nissan, is my go to place for service and sales they are all top notch I cant say enough about them . Always treated very well and the service is next to none by far my favorite dealership

Purchased a 2020 Nissan Rogue from Nfalls Nissan, the sales staff were outstanding in assisting my family in choosing the right model and options for our needs.

Ask for Lydia shes great and the lady at the front desk who was able to give me directions because I was having trouble from the road closure, great also..the customer service is on point ..definitely recommend

Great place,staff is wonderful

Great place to buy a car!

Great experience with Niagara Falls Nissan and Sean! Would recommend to anyone. Transparent and knowledgeable when it came to pricing and the vehicles! So happy with my new Sentra!

I just purchased my second Rogue at Niagara Falls Nissan, working with salesman, Sean Fowler. Sean worked hard to put tougher a deal that worked within my budget and wish list.Dealing with Sean was a pleasure, he is knowledgeable and is a no pressure kind of salesman.He spent a lot of time making sure I was aware of all the features of my new 2020 Rogue.The service department is great to deal with also. I had my 2015 Rogue serviced there all the time. I will continue with service there for my new vehicle.I had to have some repairs on the 2015 done recently and Jon Misir went above and beyond to get my vehicle repaired.Thanks Niagara Falls Nissan Team.

I received a notice from Nissan Canada that my vehicle was part of a recall and was advised to contact a dealership to make the necessary improvements. When contacting Niagara Falls Nissan I was given the option of appointments that suited my schedule.Greetings were very pleasant (Sheri) when I arrived for my appointment and I was informed that short wait would be required. While asked if they could assist with other service needs at the time I did not feel pressured to commit to anything else at that time.True to their word the fix was taken care of in the time that they advised it would.I was thanked by the service consultant and advised that my car would be waiting for me outside. The service manager also thanked me on the way out (using my first name to boot)All the employees were courteous and professional. They even washed my car for me too. WOW! That has never happened to me anywhere else.I must also highlight something that I witnessed in the customer waiting area. The service consultant, (Sheri) was assisting another customer with options and suggestions on how to deal with her service needs. I was not eavesdropping but couldnt help but overhear in the small customer service area. I was impressed by her understanding and compassion when dealing with this customer.I would have no hesitation in recommending Niagara Falls Nissan (and their product) to any and everyone.

Nissan was offering a great deal and I needed a new car asap. The process was quick and painless. The staff were A+.