The only plus of the place - it was working late during pandemic craze.Self checkout usually takes more time than shopping itself. The system is faulty and outdated. Actually you cannot go through it without assistance in most cases.Gas station is outdated and needs strong renovation.
Outdated like most Tops, however this location gets huge props for its location, which is between all the other major stores. If you’re just looking for a few things and they’re basic items it’s worth stopping here as opposed to braving the clusterf*ck of busier locations. It’s never busy which is also a bonus.
Generally high prices and a poor selection, coupled with several unpleasant interactions with staff, make this location one of my least favorite places to shop. I’ve also found that Tops doesn’t maintain their produce departments and cleanliness standards up to other area grocery stores. Just drive down the road to a Wegmans instead.
Good service in very department!
Poorly managed. The workers are awesome, but the management leaves a lot to be desired.
A great place to shop. I catch all the sales and its great for me and my family. Thank God for such a beautiful employee as Latonya Woods.
Visited for fish frys today ash Wednesday service was great and fish fry was outstanding. Hats off to the military road tops carry out at 1pm today great job
Staff is amazing you will go out of their way to help you
Love my Tops store! Produce is fresh and plentiful, ads have good deals. I also like the gas discount reward program.
Been at regular customer sincerity opening day.Always friendly employees. Clean, organized.Great prices. Great produce too! Bakery is fabulous!
Most excellent. Clerk was exceptional. Found what I was looking for
They seem to jack up their prices just so they can make their sales look like a good deal. Plus their sales are designed to encourage you to buy multiples of an item when youd normally only buy one. Often not enough cashiers.
My local Tops. Not the newest or cleanest, the staff is very friendly and super helpful. Stock is good, and generally get you checked out really fast.Would recommend a store revamo and some new carts.
Fast cashier no waitEasy to find stuffOh and this time fried chicken was great
I go because its close to home. If I need something fast I can run in and out, but I dont prefer this Tops over the others. Its very small, doesnt always have what you need (even basics), and sometimes the lines are incredibly long.Quality of food is okay-ish... Ive seen a lot of rotten fruits and veggies sitting on shelves, but otherwise things are relatively fresh.
Very pleasant service at checkout. Also check cashing intake are aware of not counting your cash out loud. Theodore W. Munir
Prices are always ridiculously high, but usually has a good variety of products
Not a large store. If you are looking for a special food you probably wont be able to get it here. But it has all the necessary items.
This is my area store, convenient and their always friendly. Dont go anywhere else!!
This is the old style store that started being replaced in the 90s. Something cozy about it. Great little neighbor market. Reminds me of Bells.
Its a nice store for a short trip. There are normally not enough registers open and there are a couple cashiers that really need a review in customer service. Very snippy but the rest of the staff more than make up for them. They are very friendly and knowledgeable.
The store was very clean and the people were fantastic that the food was fresh
Produce selection was not great. Hard to find decent items. But service was fast, and cashier was nice.
Clean ~ well stocked and friendly workers always available to assist customers with their needs.I love My Tops!
Did a great job on my wifes birthday cake.
None of these have any good selection of hot sauce.
Hasnt been updated in decades, but manages to maintain a clean and reasonable tops market. But lacks anything special compares to any other grocery store beyond whats found in the sales ad.
We love this store, and wish the 10 for 10 sale would allow them at $1 each for less than 10 like they used to. Or perhaps reduce it to 5 for 5 ?
Its a little like being in a hospital. Go to Wegmans instead. Its all around more aesthetic. The people working there arent as boogie either.
NICE PLACE TO SHOP.NICE PEOPLE OWN IT .
Its a fine super market and one I considered top notch until Wegmans came on the scene. Tops is my solid second choice.
Quiet in the mornings. Wednesday is the best time to shop. Fridays have the best time to look for markdowns. Friendly sales people. Have magazine rack. Good for handicapped people and children. And you can find a varuety if foods, evdn some kosher foods. And ready made foods. Great bakery too.
I stop here all the time after work and theres always something inconvenient happening. Never enough registers open or the Express lane is closed. Sometimes shelves are not stocked or weird customers. Its not the greatest Tops but everyone is always nice. There is also always a help wanted sign on the door so I think if they had more staff it would resolve many of the issues.
It is a smaller Tops. I stopped buying fresh fruits and vegetables there...I get them home and in 2 days its spoiled. The staff is usually nice..watch what you buy!
I prefer Tops over the competitors. I always get great deals whenever I go.
Its a grocery store. Could use some work to help make it look a little modern, but again its a grocery store.
This tops is right up the street from my house so we visit very frequently. The staff is very polite. I would recommend everyone to visit tops in thw town of niagara!!
I really cant pinpoint why I hate this location. It could be the layout, which I find very confusing and strange. It could also be that the bathrooms are literally in the workers lounge area, and that its a maze just to pee.. Or the unknowing feeling as if I was about to be mugged.I would like to add that I hate being lied to.. telling a customer that they cant pay with a $100 bill is ridiculous. Any store, doesnt matter what type should be able to account for any kind of bill that a paying customer is trying to pay with. Regardless of the what time it is, or the amount of their total amount. Boggles my mind.
Love this little Tops on Military Rd. Friendly staff and all the food you need in a compact footprint.
Nice but got home n found that the box of town crackers with spinach n artichokes was open
Always been very reliable store and a solid business in the area and I enjoy this military road location because of the reminiscence its very nice and secure comforting feeling. Quality customer service friendly markets
Decent sized store, nicely stocked, old time feeling. Definitely my favorite Tops in town!
This TOPS location is especially nice because of the Hands-On helpful feel you get within each department
Good selection. Good price when on sale. Store need renovation
Friendly people and good prices
Best Tops in my opinion in this area. Friedly knowledgeable employees. Great shopping experience. This Tops is not a gigantic store and has everything you need!! Thats what makes this grocery store Tops on my list.
All my friends are Wegman fans I seen to find better deals and better quality at tops especially the small little one on Military Road very clean very friendly staff
I havent been here in a while but I was glad I came I actually enjoyed my shopping trip here the displays are well stocked they even have a 1.00 aisle which is a plus the quality is pretty good
Great help . One of the few Tops that gives customer service because it is a small cost store.
If youre on a quick run Id recommend this location. Quick in and out BUT they really lack the variety that the other locations have
Decent stock. Friendly employees. Store needs cleaning around registers. Visible fire on beans above registers.
Its a smaller supermarket and the customer service is excellent
Food is fresh great deals Customer service is great
Usually have more options than most surrounding areas. If its a holiday and what you need is out of stock, then check the tops on portage. They normally never run our of stock.
Its a top Supermarket but its a small one its very very crammed full of stuff tolerances are pretty tight
Considering its the only Market in town its pretty good but you get to know everybody that works there and theyre very pleasant
I didnt enjoy shopping here. The flow of where the food was etc. seemed disorganized. The staff were kind and helpful.
Its a lot smaller than the ones Im use to. The employees are very nice at least so thats definitely a plus
Great values when you use their sale items to plan your weekly menu
Nice store clean. High prices but good sales
A good store but far out dated
This store in particular have moldy fruits and some expired canned goods. They still remained on the shelves even after they were told. I could not buy any other fruits or veggies. Afraid of the freshness. The store itself is in desperate need of a serious update.
Nice small store,staff is helpful and you in n out
Ice cream prices are ridiculous! $6.99 for name brand but Tops version is 2.99. 😒
Neat and clean, well organized and excellent customer service
Small, bathrooms are awful, needs updating. And there is a horrible odor walking in to the store. But the service is great.
My favorite grocery store, getting a little too expensive seems like its not keeping up with the competition. But, Im comfortable shopping there.
Great store not to big that you cant find what you want.good prices nice people.
My favorite tops, small, less crowded, easier to find what i need. Happy employees, great selection
Its the greatest grocery store in N.F. New York.
Fruit selection always over ripe and overpriced especially considering its always beat up and over ripe. Meat is poor quality and always priced as if its from an expensive butcher. Backed up lines always.But you have fresh chicken liver so ill keep coming back.
The best part is the fact that you can get in and out without waiting, never busy here
Needs more cleaning and respectable workers
They people there helped me find the perfect birthday cake
Small, employees was miserable, rude, and disrespectful, lines was very long customers were arguing and fighting, place needs an update and better lighting with more and better merchandise and need to lower their prices they are outrageous compared to the other tops
Go little store for most things and easy to get in and out quick
Would prefer Wegmans.
Great specials, clean store and helpful staff.
Quick to get in and out. Employees were cheerful
Prices much more reasonable now. Large variety.
Much less expensive than Wegmans.
Good place to shop.
Hate waiting to pay a bill, mens bathroom stinks very high prices on all food, sav a lot better I wouldnt recommend tops to anyone
Easy store to seeing by and pick up some supplies for home. Smaller store with enough staffing.
Love it always clean and nice people that work there k
Smells like rotting meat. Run down
This is probably my favorite Tops Market in this region. Its small, not a lot of commotion, nice employees and quiet inside
I give one star for the friendly staff . I would give 5 if rating was for staff only. But this store is always always out of stock of sale items . Carts too but not during the day when George is working .
I just love going here. I save so much money when I go there and use my bonus card
For a smaller Tops its almost always stocked well
Out of date food N bad meats. Check dates so you an youre family dont get sick.!!
Long lines. Very nice people
Way too cold- have to do big shopping somewhere else
It was very clean staff very pleasant and helpful
Nickname: Two Lane Tops. This place always has 2 lanes open for check out almost always! Its a smaller Tops, and does not have a lot of variety to choose from. They also tend to be out of stuff all the time
Nice location - could use some updating.
Small and easy to find things, best tops in the Niagara area
They seldom have enough cashiers. Prepare to wait. Theyre expensive.
Clean and very easy to find what you need.
Only two cashiers were working and six to seven people in line, you could have ordered a steak and ate your meal before you where cashed out at this store.