They were great when they worked in their office. Now that it seems nearly their entire staff is working from home, nothing gets done, no one responds in a timely manner, cabinets arrive in the wrong color or mismatched, their staff doesnt communicate with one another. Were looking at alternative cabinet companies for the homes we build and have stopped recommending them to individual clients.
We are so grateful to Kevin Reeves and whole Legacy team. From start to finish he expertly guided us through the design and installation of our beautiful new custom kitchen, saving us money and helping us with conceptual drawings. He was a real pleasure to work with, we count him as a friend going forward. He was honest, reliable and helped with all aspects of design. He also gave us very good recommendations for installation, countertops and glass. These professionals treated us very well based on Kevins recommendations. He saved us time and money every step of the way. I cant recommend Kevin and the Legacy team highly enough.
Not the same quality of company they once were. Unresponsive. Theres a lot of cabinet companies to choose from, just hate that a relationship built over several years is tanking like this one.
Custom cabinets were installed throughout new construction home. All custom cabinets. After installation, I was GUARANTEED a 5 year warranty, GUARANTEED by the owner. (to include adjustments of self-close cabinets and drawers). Dont count on a Guaranteed warranty because when you call for adjustments on the soft-close cabinets they conveniently dont honor that warranty anymore. They supposedly changed systems, and lost my address. BEWARE!!! FIND ANOTHER COMPANY TO DO BUSINESS WITH!
We recently remodeled our entire condo replacing all the cabinets in the kitchen and baths. After meeting with Kevin Reeves, we selected Legacy as our supplier. Kevin was an excellent resource in the design phase as well as throughout the entire process. As with any detailed remodel project, there is going to be hiccups. The hiccups were addressed immediately and communication throughout the process was top-notch, I never had to call - they always called me first providing updates and scheduling. This is by far an exception in today’s construction industry. The installer was thorough and stayed on task until the project was completed. I am very hands-on and OCD. We were extremely satisfied with the quality of the installation. We will use Legacy and Kevin again on our next project and highly recommend. Javier and Cindy
Every aspect of our cabinet design experience was top-notch. Kevin did a wonderful job of guiding us through the design process, and made multiple visits to our homesite to ensure accuracy and quality. The installers were very precise, and a representative even revisited our home to make any minor adjustments we found necessary. Would recommend this company to anyone looking to have new cabinets installed!
Kevin was wonderful and so helpful in designing our kitchen remodel. He communicates everything very clearly and makes sure everything is right. Thank you Kevin :)
Kevin Reeves with Legacy Cabinets in Niceville, Florida was the gentleman who measured, ordered, and was responsible for Legacy Cabinets to install my new cabinets in our small kitchen and bathrooms. He recommended Evalina Schmitz with Stone Exclusive in Fort Walton for counter-tops. They worked well together and accomplished this wonderful upgrade. I would highly recommend that you visit their show room and speak to Kevin Reeves at Legacy Cabinets. I would use them again for any future upgrades for a bathroom or kitchen! Give Kevin a call today-- he will be happy to assist you!
Amazing experience working with Kevin, he is so great and very professional. Extremely happy so far with the results. Will recommend to anyone needing cabinet work done.
We are extremely pleased with our new kitchen cabinets from Legacy, however, not just with the cabinets alone but our total experience overall. Working with Kevin Reeves was a pleasure from the start. He is very knowledgeable and experienced and it showed throughout the process. Kevin kept his word on what he agreed to and was excellent about getting back to us, answering questions and providing input. He even went above and beyond when we ran into a pinch with a non-related issue. Brandon, the carpenter/installer provided fine craftsmanship and was also available when needed. I would highly recommend Kevin and Legacy for successful cabinet projects and peace of mind.
I worked with Kevin at legacy to remodel my kitchen and couldn’t have done it without him! He knows what looks good and what is functional! He helped me find my granite at a reasonable price. I would recommend him and legacy to everyone. They followed up after cabinets were installed to make I was happy and everything was just right with the cabinets
What a professional company, all the way around; Excellent customer service, knowledgeable and prompt Service field technicians. Cabinets are of great quality and craftsmanship. Wife and I are very happy and pleased..Thanks Jason for making our kitchen more beautiful with the Legacy Cabinets
GREAT JOB! Kevin Reeves was a great help with designing my master bath remodel and pointing me to contractors to do the drywall, carpentry, and tile work. The cabinet installation was smooth and professional. A minor issue with a warped cabinet door was handled in a timely and friendly manner. Love my new bath!!
Just had our kitchen cabinets replaced with new through Legacy. Kevin Reeves was wonderful to deal with and we appreciated his tips and advice on new cabinet installation. He was very prompt at showing up prior to, during, and after installation to ensure we were happy with the finished job. This company does what it says it will do and gets the job done when they say it will be done. We were very happy overall and would use them again. Tim and Jackie Trepanier
I highly recommend Legacy Cabinets in Niceville! Definitely ask for Kevin! Its hard to find someone trying to sell you something who sincerely has your best interest in mind and values your satisfaction above how much profit they will make on the sale. Kevin never pressured me to buy from him and didnt trash talk his competitors. He did a great job helping me figure out what I wanted without feeding me what he wanted to sell me. I am remodeling a home that needed cabinets replaced. I researched cabinets at the major hardware stores and a couple of other local places as well. The quality of the cabinets from Legacy compared to the other places was the final selling point. I dont want to have to buy cabinets again for this house so I went with Legacy. Everyone we came in contact with in the company, from Sara who did the drawings to the guys in the warehouse, all of them were professional and a joy to work with. Great experience, thanks Kevin!
We had a great experience with Legacy! Kevin Reeves was very prompt and knowledgeable about their products. He was very patient in helping me create a new layout for our kitchen and bathrooms along with choosing the cabinets and granite that put the final touch on our renovation. I would definitely recommend Legacy Cabinets .
I cant even begin to tell you how satisfied I am with Legacy Cabinets. This is the 2nd home they have done for me. I was very happy with the first one, but somehow they have outdone their own selves. From the initial contact with Kevin, to the install with Steve to the bubble glass from Glass Pro and the installation of our granite it has been a fabulous relationship. I would highly recommend them. There isnt one thing that I could think of that didnt go unnoticed. They are the best in the business. 👍👍We could have gone to another cabinetry shop, but my daddy always told me, If it aint broke dont fix it. So why would I go with another company.They are superior in their field. Give them a call and you will be amazed at their orchestrated planning, organizing, and installing of our new kitchen . Three cheers to John and his team.
AMAZING! Jason Elwell and Legacy Cabinets are the best! The service Jason provided was nothing short of perfect. He was knowledgeable, quick to respond to my numerous inquiries, low-key and no pressure to hurry up and make decisions... I also have to commend the installers, Rick and Zach. They were fantastic and a pleasure to be around, and the installation was flawless. After what weve all been thru with regard to Hurricane Michael, Legacy Cabinets has been the best part!
My experience with Legacy was fantastic. Kevin Reeves made a nearly impossible condo re-model a dream. We had many obstacles to overcome in the process and Kevin made it all work out flawlessly. Our condo is a showcase and his cabinet work set the stage. I would recommend Kevin and Legacy to anyone. Thanks Kevin, we will be seeing you soon, my daughter just put a contract on a house. Thanks again
We needed to add a couple of cabinets to our new home. I called Jason Elwell at Legacy because the cabinets in the home were Legacy Cabinets. When I spoke to him over the phone he knew exactly what I wanted. He even remembered the house and the color that they were. Jason took the order over the phone, delivered the cabinets, and even showed up with matching knobs for them. Cannot say enough for the quality of service that this company delivers. Oh did I mention that we have a hurricane in the middle of all of this. Legacy was the first to perform for us.Thank you Jason,
We recently had a major kitchen remodel and Legendary Cabinet was our choice for cabinets. We worked closely with Kevin Reeves to pick out cabinets and hardware and relied heavily on his experience and helpful suggestions as we shopped from other sources for countertops and backsplash options. He was willing to offer as much or as little advice as we needed and saw our remodel job through to the end making sure we were taken care of and that we were happy with the end result. Working with Legendary and Kevin made this kitchen remodel a pleasure. Out kitchen is now absolutely beautiful!!
I would really recommend Kevin and Legacy Cabinets with all their services. His service and attention to each detail was spot on. This was the second time I’ve used Kevin in a kitchen remodel, his recommendations was greatly appreciated and had Beautiful results!
Great experience from start to finish on my kitchen cabinet purchase. John, Kevin & Sara were great to work with.
I am a builder in the Destin area. I refer all of our customers to Kevin Reeves and Legacy Cabinets. The product is high quality with good workmanship and always arrives at the scheduled date. The Niceville showroom is a very nice place to work with my custom home and renovation customers, the selection is amazing. Kevin Reeves is a very talented and patient designer and is very customer savvy. We have done many projects over the years and all of my Clients have been very pleased with the end result. I think that their pricing is very reasonable and the service is always excellent.
I am a local builder and I use Kevin Reeves at Legacy Cabinets for all of my cabinet needs. Great pricing and lead times. Everyone is helpful and customer service is top priority.
We recently remodeled three bathrooms and the only easy part of the entire process was working with Kevin Reeves at Legacy Cabinets. His assistance in selecting the cabinets, hardware, and countertops was invaluable. His experience and knowledge is only surpassed by his willingness to work with us concerning delivery and installation (as the bathrooms were remodeled sequentially not simultaneously). His communication skills are superb and he was quick to respond to any issues that arose. We selected shaker style maple cabinets in espresso and had A-Team Kitchen and Bath install the beautiful cultured marble countertops. The cabinets are simply gorgeous. We couldnt be happier with the quality of the finished product or the services we received working with Kevin.
Absolutely horrible. While the quality and craftsmanship of the cabinets is what you would expect spending that much money, the customer service and professionalism is completely subpar. The delivery was set for the morning the day before install, the gentleman showed up at 9:00 PM. The installer was supposed to show up at 9:00 AM the next morning, he showed up at 10:30, and then was pissed when my appliance delivery happened while he was still there, which he was supposed to have been done hours prior to that. He left a mess in my garage, a STACK of empty boxes in my front yard and even forgot his own dolly. They installed the wrong hardware on one of my drawers. It has now been MONTHS and no one has returned my calls or come out to replace the hardware or the damaged cabinets. I WOULD NOT RECOMMEND LEGACY.
Great experience for the 1st time renovation. No pressure from Mr. Kevin Reeves and his experience assisted in decisions. Would recommend!
We bought a new home and wanted to add more cabinets so we contacted Legacy.Met Jason Ellwell from Niceville and he took care of the rest. He was right on the mark.Even with the Hurricane confusion he got back to us and delivered as soon as he was able.Truly customer service. They match perfectly.Thank you
Kevin keeps us coming back to Legacy. The cabinet quality is wonderful, but his service sets Legacy apart from competition.
Kevin and Sara were great! Great advice and great service.
This review is a revised version of a previous one. Initially, I was very frustrated because it took over 4 months to finally get my cabinets done. I wanted to have drawers installed instead of doors for my bottom cabinets. I had a very difficulult time getting anyone to return my calls, texts, and emails. I feel that it was just a series of miscommunications, however, at the time it felt like i was just being ignored! Legacy did a beautiful job with my cabinets once they finally did the work! Im not sure what caused all the delay and miscommunication but all said and done, I would still recommend Legacy Cabinets.
Great work. I could not be happier with the cabinets or installation.
Went to get ideas. Designer spent 2 hours with us with no pressure or sales pitches.
My husband and I needed kitchen countertops, and decided to stop in Legacy Cabinets since it is local here in Niceville. Although we did not use Legacy directly, we had the pleasure of meeting Kevin Reeves and he arranged several meetings with us at Legacy. Our original plan was to just replace our formica to save money, but Kevin reassured us that granite was in our budget....and it was!! He set us up with all the information we needed to know and in a few weeks the countertops are in and we love them!!!! This was great organization on Kevins part and would recommend giving Legacy a call to meet with him if you need counters or use them for anything else!! Very pleased!!
Best cabinets
New home build - have had the worst experience with this company. I was given two door samples to show us the colors of the cabinets we would be receiving, an off white and a light grey. The cabinets arrived 6 weeks later and the off white cabinets I thought we were getting had become cream. The light grey cabinets had become dark grey. To make a long story short - lots of false promises had us paying them for the cabinets and of course I am now stuck with them. New house and the cabinets do not go with our grey and white color scheme. Everyone comes over to see our new home and we tell them our terrible experience with Legacy Cabinets, and to never use them. They had insinuated that they were going to paint the fronts white, but that never happened once they tricked me into paying for the cabinets in order to make some needed changes to the cabinet configuration.
My experience with Legacy has been horrific. I have been waiting for them to finish the job at my home for weeks on end. No communication, no dates. I just dont understand how a Company can operate this way. Dont use these people.
Pathetic follow up by designer. Will not respond to my email messages. Sent wrong color cabinets, which have been installed and she has done nothing to remedy situation.
Theyre work is awesome