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American Mattress
7203 W Dempster St, Niles, IL 60714, United States
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American Mattress
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Je
Review №1

Its easy to point something out when its wrong. Sometimes we forget to voice the right proactively so it doesnt have to go wrong in the first place. What I found here was an amazing, professional Sleep Expert Michael C. In the 1st minute you can tell hes deeply knowledgeable, super funny, polite, easy, and understanding. Hes good with numbers and knows the latest promotions. He is what had me shell out the $ for a new mattress over mattress firm, and other places I scouted. Go American Mattress!

an
Review №2

Great service. Great prices. Friendly salesmen.2nd visit there. Tom was great as usual. Worked with my budget. Will not go anywhere else. Checked around, these guys have the best prices and service!!

Je
Review №3

David provided excellent customer service. The store is a welcoming environment with many mattress models available to try out and choose from. I appreciated David’s expertise and help.

Em
Review №4

I’m 25 years old first time buying a mattress and Thomas Vosnos had me welcomed and helped from just walking through the door . He helped me find the perfect mattress for myself . His customer service and great personality really shows. If you need a mattress or any bedroom items this is the establishment and man you need to go to. 10/10 service

Je
Review №5

Went in needing mattress but had no idea what I wanted. The David at American Mattress helped guide me through a huge selection and diligently worked with me to find what my taste was. I ended up getting a sectional I LOVED and the whole process was nice and smooth. Thank you David for the amazing service!!!

Pa
Review №6

Service was fast and friendly. Sales rep found exactly what I wanted in less than 5 minutes and did not try to oversell. Let us shop elsewhere and come back to pick up the mattress, which he tied to the top of the car for us. Excellent experience, would return.

Ju
Review №7

Salesman was helpful and professional. He assisted me in narrowing down choices and finding a great deal with the Memorial Day sale. He made the sale quick and easy!

Ri
Review №8

Our experience here was great! Walked in and purchased our mattress within minutes! Tom was very knowledgeable and friendly! Would definitely recommend this American Mattress store to anyone looking for a mattress.

Ra
Review №9

Went as a walk in just to obtain information and happily came out a customer! Thomas was great! Very knowledgeable, kind, funny and made us feel like old time friends! No pressure, answered all our questions and helped us find the perfect fit! :-)

Ro
Review №10

We had a great experience from American Mattress. Tom was the salesperson who was super helpful when choosing our mattress. We also received our mattress early AM which I requested and the delivery guys were careful. Thank you for delivering a great product! Hope the mattress beats our expectations.

Li
Review №11

I do not recommend this store. I both Scott brothers one year ago, all ready began reaping, the store charged me $ 2300. I did not have experience to buy at that time and they know to take advantage. Go online, compare and shop. Do not go to American Mattress. One star.

Pi
Review №12

I bought mattress on Jan 25 2015 .Paid over 2000$ .The matter as is sinking.It lasted about 5 years last 2 we just suffer to sleep one.I wound not recommended to any one this bisness .I have my old mattress for over 20 years paid 1000 is better then new one.Very disappointed .Serra Mattress.

Mr
Review №13

We’ve bought from this store over 10yrs ago and had a good experience so went back again. Tom was our Salesperson and he provided us with great service. Price was competitive with the other stores we looked at online, plus Tom knocked off 20% (Thanks Tom) so it was hard to walk away from this one. Delivery was next day and went just as Tom said it would, flawless! The delivery crew were polite, professional, courteous and Virus Aware. Thanks Tom for a great buying experience!

Co
Review №14

Great sales person! Very helpful. made sure I got a great deal ...best mattress for best price.Second mattress I have gotten from American Mattress. You wont be disappointed!Enjoyed our visit! Thankyou. Cj marshall

An
Review №15

Great customer service! Dan helped us find the best options within our parameters, and was friendly and not pushy. We were also happy to shop at a local, small business. The store was clean and we felt totally safe shopping. Highly recommend!

Tr
Review №16

Thomas was very helpful, told him I have back problem, he show me the correct mattress to buy. Great price and service.

Ma
Review №17

Unfortunately, my experience with American Mattress was not so good.I am not going to blame anyone but myself for not doing my home work about American mattress no refund policy or their inventory. As a result I ended with the entry level mattress for the price of a decent mattress. Be aware that the Company does offer exchange but no refunds!

sa
Review №18

Tom was wonderful. He made sure that our mattress was just what we wanted for our daughter. The experience was the very best. Be sure to ask for Tom and he will take good care of you!!

Ki
Review №19

My son bought a mattress and the salesman was super helpful it was a great experience

Ta
Review №20

It’s a great place to find a great deal on such a delicate purchase as mattress. It was my second attempt to buy a mattress for our spare bedroom and I am so glad we stopped by at American Mattress in Niles. The store manager, Tom, is a very pleasant guy to work with, very warm and not into your face all the time. It was a very nice experience, and a very painless one. Tom offered us such a great deal we were happy with, so we left the store with a new mattress. It will be delivered soon!I would definitely recommend this store to my friends and family, and certainly would return when it’s time to buy a new mattress for our master bedroom.

Si
Review №21

Amazing service. The store has great selection of bedding.

Ni
Review №22

I Had a great experience with the store on Dempster in Niles . Brian(685) was very knowledgeable and overall a good dude. I did not have to play the price is right or the auction game. Brian was able to match a price on a mattress I had recently looked at from a different store. Thanks Brian for the excellent service and shopping experience on a cold rainy Thursday night . A+

Ma
Review №23

Went to this place to shop for a full mattress. Tom is really nice. He helped me and my boyfriend find the right mattress for us. He’a very helpful, attentive and very patient. Highly recommended!

Li
Review №24

We had a great experience at American Mattress. We had been to Mattress Firm previously, and they were inflexible on the price and didnt really seem to want our business. Tom was great, and stayed after close to help us. He worked with our budget and helped up pick a great mattress. I highly recommend this store!

Do
Review №25

Bill at American Mattress was great! Found exactly what we were looking for and was very courteous!!! Thanks Bill!!

Me
Review №26

Perfect place to buy your bed. The sales man worked with my husband and I to get exactly what I needed. Will Def shop here for any bedding needs in the future

We
Review №27

Stopped into American Mattress on a Sunday afternoon looking for a mattress for my daughter. Tom was a wonderful salesman and took the time to go through many options, and pricing seemed very competitive. I ended up purchasing a mattress would recommend Tom and this store he knows his stuff!

Ir
Review №28

Great service, products & good choices. The salesman, Brian Wesley, was so helpful, knowledgeable & very attentive. Made the purchase of mattresses stress-free. Great job!

Gu
Review №29

My niece purchased a mattress here and recommended I shop here. Tom is the store manager and was accommodating and because I was a direct referral made it simple and easy. I highly recommend this store myself Tom is a no nonsense professional and I will also refer people to see him for any bedding needs!

Le
Review №30

First time shopping for a mattress and Tom could not have been more helpful. He was accommodating and patient with our selection. He helped us chose a mattress that we liked and helped us afford it as well. 5/5 would recommend this place

Li
Review №31

Best price in town and surrounding neighborhoods. Shopped 6 different mattress locations and made my way back to the Niles, Il location! EXCELLENT SERVICE, GREAT PRICE AND FAST DELIVERY....Thank you !!!

Ev
Review №32

I like shopping at Family owned and operated establishments so because of this i chose American Mattress! I am glad i decided to stop here first because Tom the manager is very experienced and he gave me great service and met my needs!!! Thanks again Tom!!!

Ma
Review №33

Tom was very honest, knowledgeable and friendly. He knew the store inventory very well and was able to guide us to products that met our specifications. We would recommend Tom.

Mu
Review №34

Unexpected Great experience at a mattress store! Tom was extremely helpful, informative, and gave us a very straightforward shopping experience. Good deals as well!

Jo
Review №35

Tom at American Mattress was extremely helpful and very knowledgable. He helped us pick out the best fit for us! I would highly recommend reaching out to Tom at American Mattress if you are in the market for a mattress.

Su
Review №36

My husband and went into American Matress and the sales person was awesome. Got to lay on some bed and now we have a new bed coming. I highly recommend this place:)Thank you.

le
Review №37

We had a good experience at American Mattress. Thomas was very helpful and knowledgeable. With his help, we were able to choose the right mattress for our budget.

Ti
Review №38

Very knowledgeable salesman. Glad I came in and made a purchase. Great quality and value.

Sa
Review №39

My “Go To Store” for me and all my clients! The store has a great selection of bedding and Tom is so easy to work with! He has met my expectations time and time again and will meet yours as well!!

Ta
Review №40

I came to American Mattress because of great reviews and Tom did not disappoint! Great service and really worked hard to earn my trust and business!! Would recommend Tom and American Mattress to friends and family!!!

Da
Review №41

I appreciate the straight forward approach and they have a great selection. Would recommend this store to friends and family!

Af
Review №42

We live in city and Stopped here because we came to the Hobby Lobby and dealt with manager Tom. He made convenient to buy a mattress and would recommend him and store highly.

So
Review №43

I buy all my mattress here, I would recommended to come here to see Tom .

Mo
Review №44

Tom is wonderful to work with to order mattresses as my kids grow into bigger beds!! Highly recommend buying here!

Er
Review №45

American Mattress is the place to go for quality beds and covers, and above all, quality service. This is the spot. Tom is great!

Em
Review №46

Tom was great!!! Very helpful. I will recommend American Mattress to all my friends

La
Review №47

I had been obsessing about buying a new mattress for weeks and visited several stores. Twenty minutes with Tom and his expertise my husband and chose our new mattress. Excellent professional help couldn’t be happier.

Jo
Review №48

Pretty bad experience with my mattress from this place and it started sinking within one year .

Li
Review №49

My experience with Tom at the American Mattress store in Morton Grove was great. He was very knowledge, professional and personable.

do
Review №50

Ahh... hate it say it, but ive had a pretty bad experience with my Serta mattress from this place. I spent too much money on it and it started sinking within 3 months. I then called them and they sold me a new mattress because the mattress I had bought from them they stopped selling, and THAT mattress has also started sinking. Ive had it for about 1.5 years now and Im going to be throwing it out shortly and purchasing a new mattress from a different store. Im writing this review now because my aunt just called me and after purchasing a mattress there 3 months ago HERS is now sinking too....Yikes. Id stay away unless you like a sinking mattress.

li
Review №51

Went to this store and worked with Tom. He explained everything in detail and we feel we got a fair price and would recommend this store and Tom very much!!

Me
Review №52

Tom was wonderful help, we needed a mattress quickly and he did a great job helping us out.

Ga
Review №53

My wife and I had a great experience finding the perfect mattress at a great price. We worked with Tom and highly recommend him!

Je
Review №54

Tom was a great help and very thorough, go see him.

Ra
Review №55

Thomas Vosnos was great. He explained all of our options. He was not pushy and gave us a great deal.Ray nicholus

Ge
Review №56

Great customer service, friendly, attentive and knowledgeable about different products. Highly recommended.

Sa
Review №57

Great place to buy a mattress! Tom was very knowledgeable about which mattress would be best for me, but I didnt listen and spent 3 hours trying out almost every mattress in the store, lol. I ended up buying the one he recommended in the first place, the beautyrest black calista extra firm.

Ma
Review №58

Happy customer here this store is so convenient and Tom is so easy to work with! Highly recommend American Mattress!!

Da
Review №59

Thomas was very knowledgeable on the beds and very helpful and straight to the point, enjoyed dealing with him.

Wi
Review №60

All good! Price, service and prompt delivery.

Ca
Review №61

Working with Blake and Lou at American Mattress in Niles was a great experience ! They sold us a great bed and at a reasonable price!! Blake was very professional, knowledgeable, and pleasant American Mattess is lucky to have him as an employee.

Ce
Review №62

The manager is so accommodating. Tom helped us find the right mattress for several beds in our home over the last 8 years.

Vi
Review №63

Very disappointed with the mattress purchase. We have exchanged it few times because each mattress started sagging within 2-3 weeks. After few exchanges we were told to go through the warranty process for which they charge $60 to come and evaluate the mattress.

Mi
Review №64

Tom gave us great customer service & knowledgeable

Na
Review №65

Bought a temperpetic mattress George and tom were very helpful! very nice!

La
Review №66

Christian was very polite very knowledgable and gave us an awesome price!

tr
Review №67

Very helpful knowledgeable good deals

Ca
Review №68

Just needed a futon mattress and this store had what the doctor ordered. Done and done.

El
Review №69

Great price!

Ni
Review №70

Great salesperson

Sa
Review №71

Fare prices!

El
Review №72

Have been looking for a new bed for ages. Most of the salesmen were too pushy. Dave was very helpful and patient as Jenny and I tried out almost all the beds.Found the one I wanted and made the deal. Cant wait to get it a good night sleep.

Information
26 Photos
72 Comments
4.7 Rating
  • Address:7203 W Dempster St, Niles, IL 60714, United States
  • Site:https://americanmattress.com/
  • Phone:+1 847-470-4777
Categories
  • Bedding store
  • Mattress store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–7PM
  • Wednesday:11AM–6PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:11AM–6PM
  • Sunday:10AM–8PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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