Wayne is your guy! He has helped me get my dream truck and did all the thinking on how to make it possible and benefit me in the meantime. I found my truck on their website so I went in to drive it. It was still in “transit” so they didn’t have it on the lot. He walked around to make sure and found it being prepped in the back. Wayne drove it around front so my son and I could drive it. I drove it and told him that it was the truck I wanted and explained the awesome situation I was in. He calculated everything and got me approved in minutes. I go back Monday to finalize the paperwork and drive away with my dream truck! He even referred me to a transport company which was phenomenal service and got my other car here safely. Wayne is the best salesman and communicates better than anyone else I’ve dealt with at other dealerships! Go talk to Wayne if you want the best service! A++++++
They replaced my radio under warranty, got me in and out fast. Service experience was great. Thank you guys!
I had a great experience buying my new Durango. David A was Awesome! He took his time showing me how all the options worked and answered all of my questions. There was No high pressure sales, which I really appreciated. I will be recommending Kahlo to others and will be a return customer in the future.
My sales person MR Nate Armstrong is an amazing human. He treated me with the utmost respect. As a single mom I was worried about going in to buy a car. He helped me. He listened. I trust him fully. We shared some jokes and who knew he can sing too! I had been in earlier that day… searching for the exact Jeep I wanted. I told him what I wanted and left. He called me just an hour later with a gem! Finance was a breeze. Purchase was done in less than two hours. Their team even stayed after on a Saturday to help me. The gentlemen of Kahlo were respectful and kind. Much more than I can say for their rivals down the road. They listened with the intention of hearing… not responding with a sales tactic. My Jeep was clean and well cared for. This is my second time buying a vehicle from them. I will do it again.
Just got back from vacation after trading in my Ram 1500 for a Wrangler. They had what I wanted and made it happen. Not the the best trade in price but fair and David A is easy to work with. This is like my 20th new car so it’s not just a one time impression. They’ve always been fair. This is my second Jeep from Kahlo and the first was back in 2004. Same great service.
I have been purchasing vehicles for nearly 50 years. I am quite familiar with undo pressure, sales tactics and double teaming. This purchase was the FIRST time I have never incurred any of those! The entire staff was friendly, professional, and open during the entire process. They not only allowed me to go at my own pace during the visit, they also gave me the time to conduct my own research, away from there, to insure this was the right vehicle for my family. The eventual price negotiation was seamless, fair and open. The finance department was engaged and precise in their explanations and proper paperwork. To say this 3 day experience was a pleasure is an understatement. From start to finish, I found the staff of Kahlo can best be described as “promises made, promises kept”! I believe fairness is the key to any purchase. A fair price for the consumer and a fair profit for the dealer. Mission accomplished on both fronts at Kahlo. You will serve yourself well by giving this family a shot at winning your business, and loyalty.
If I could I would give them more stars! Had an issue with my Wrangler on and off for almost two years, had in several other shops. I took it to Kahlo and they had it fixed a couple hours. Wont take it anywhere else ever again! They did a great job and were very friendly. THANKS!
I had a great experience. My representative, Nathan Armstrong, did a fantastic job explaining the purchasing process that made feel comfortable and not anxious. He was very honest and detailed. I would recommend family and friends to visit Kahlo and ask for Nathan, if possible.
Our salesperson(Michael Scalf) was wonderful. Never pushed us into buying anything. He related with us as he owns jeeps as well. We were in and out so fast it was amazing. Drove off the lot with not one but two wranglers. My husband and I are thrilled and love our jeeps. Thanks Michael Scalf for being such a great person to work with!
We had a great experience with Chris and his team at Kahlo! They guided us through the process and were honest and upfront with everything. We were so pleased with the service and level of expertise. Thank you so much!
This was my first time buying a vehicle from Kahlo and I would highly recommend them to anyone! David A. was professional and helpful throughout my entire vehicle buying experience. I can easily give this dealership a 10/10. I will be looking forward to future business here.Daniel Clayton
Mike s. And whole sales team was professional into getting my new car. Dave G. Dave T. And anyone involved helped my family out. I hope I helped out Kahlo out too.Thanks from the bottom of mine and families heart.God bless!!!!!!
Weve never had any trouble with purchasing a car here. Bought our last 4 and everything was great. Unfortunately since we bought our last van (2020 and brand new) weve had nothing but trouble with the service department. The first time we took it in for service they took forever and even left one of their tools in the van. The second time for an oil change I was left with oily handprints all over the outside. My final straw is calling to get my vehicle in for transmission issues. Sadly at barely a year of ownership it is not shifting cleanly. I was told it would be 16 days before they could even look at it. Called a different service department at another dealership, and the appointment was made for the following week. Because of this it is highly unlikely I will purchase my next car at Kahlo.
Went in to schedule maintenance on my jeep and test drive a newer model with intentions to purchase next year. I met and worked with Nathan Armstrong and felt like I was working with family. I decided to purchase now instead of waiting. Highly recommend this guy if you’re looking for a relaxed, no pressure car buying experience.
Easy and fair buying process. Honest and upfront pricing. Cares about the customer
One of the best car buying experiences Ive had! I would highly recommend them to get you on the road in a great new vehicle!
Mike Scalf was awesome and took time to make a personal connection. The finance team was pretty spectacular too!
Wayne is awesome to deal with he was able to find what we were looking for even with the current state of the auto industry.
Great experience buying a truck at Kahlo in Noblesvilie! I’ve purchased many vehicles in my life and this was by far one of the easiest times. Keith, my salesman, was great! Nice to work with and no pressure. He just wanted to be helpful. When it came time to buy, the finance person Nick, was awesome too! They have earned a repeat customer!
I bought a 2019 Dodge Ram from Kahlo Chrysler in Noblesville, Indiana in July. The salesman, Mike Scalf, was very easy to work with, no high pressure, didnt try to get me to buy something I didnt want. He explained everything I had a question about and showed me how the various features worked. In no way did I feel pressured. The business manager, Justin Lee, explained everything to us and made it a very smooth transaction. I would recommend them to anyone wanting to purchase a vehicle. Mike and Justin were very easy to work with and we had no problems. Everyone was very pleasant.
Buying my new Jeep from Kahlo was the easiest car buying experience I’ve ever had! Keith W found the perfect car for me, showed me all the options, and made the financing process a calming experience. He was patient, gave good advice and had everything ready for me when I came in to pick up my car! I can’t express how grateful I am for this 5 star team! I highly recommend Kahlo for your next car purchase.
No deals. The price was the price. Never asked about down payment or length of loan. I was left alone several times while the salesperson sought information or answers. It seems most people buy their cars online and show rooms are passe. My post isnt a negative post about this sales person or dealer. It is more about me not expecting the world of car sales to have changed this much.
My experience with Kahlo was great. John L was my sales guy, he helped me through my entire process. I can’t wait to get my car.
Went to Kahlo dealership to purchase my lease buyout vehicle. They didn’t charge me or sold extra stuff which is not needed. Great finance team n explained the transfer process n helped me with all the paper work. Everything was done in less than 30mins.
Worst dealership around. Took our van in with Transmission and radio issues. Was lied to and was told they drive our van several miles and could not find a transmission issue. Was told the computer was reset and everything was fine and we had plenty of time before work had to be done due to the 100,000 mile warranty. Well guess what, there’s only a 60,000 warranty and 4,000 over warranty the transmission has to be fixed. Both times we’ve taken the van we were lied to. PLEASE take you vehicles ANYWHERE else but this place. SIMPLY HORRIBLE.
From customer service to parts excellent care and clean store inside and out
Kahlo is the best! Jon Link went the extra mile to get me my car, this is my second vehicle from here.
This was my first Kahlo experience. Based on it, I will be recommending them to all my friends and family. From the initial greeting, to signing the lease docs, the experience was personal and professional. Special thanks to Justin Crawley’s expert knowledge of his vehicles and matching what I was looking for to the perfect one for me. Way to go Kahlo!
Mike Scalf was excellent to deal with. I like working with Kahlo.
Everyone was welcoming, friendly, and thorough with answering my questions. There was no pressure to purchase. My test drive was enjoyable, informative, and a learning experience with a few features that were new to me. I would highly recommend everyone to go to Kahlo dealership to get treated fairly.
We purchased a new Grand Cherokee. Our experience was outstanding! Keith was our salesman and was hands down the best car salesman I have ever dealt with. We were very happy with the service we received at Kahlo and will for sure be return customers!
I took my 2013 Chrysler Town and Country in for extended warranty work. 10 days Kahlo had my vehicle arguing about cost with the warranty company. The warranty had a $200 deductible. Ron, the service rep at Kahlo said he was struggling with the warranty company to get them to pay for the repairs. When I got involved I found the warranty company to be helpful and transparent and it was Ron who was vague giving no details and had to have information extracted. In a three way call that Ron denied happened, the warranty company agreed to pay all repairs and agreed to pay Kahlo’s asking price. The labor cost was different and the warranty company explained it to me as well they emailed me a break down of the cost but assured me that Kahlo agreed with the price. After 10 days the car was ready almost immediately. Went in to pick up my vehicle and was charged $415. Ron said I had to pay for the additional labor out of my pocket. So the warranty company paid more, I paid much more and Kahlo inflated my deductible get Max profit. Poor communication, shady service rep and no care for anything but their bottom line. No honor or respect for anyone but themselves.
Wayne and Nick were great. Our car-buying experience was streamlined and smooth. They were helpful and informative with any questions I had. I would recommend checking out Kahlo for your car purchasing needs!
Excellent experience! Seeing how involved, and visible Mr. Kahlo was sealed the deal for us. I was actually completely impressed that his desk is on the showroom floor and he talks to his customers, Not to mention it was the day after Thanksgiving! Next time we need a car we will be back. Went to another jeep dealer where I felt like we accomplished nothing except wasting a whole bunch of time. We will be back. This was a painless car shopping experience and everyone was great from sales to finance. Nice Job Kahlo!
I was very pleased with our salesperson, Nathan. He did an excellent job assisting me throughout the whole process. He was not overbearing or pushy. I would definitely recommend him and I will use him again in the future .
Had great experience buying used car at Kahlo. Our salesman, Dave, was great. The whole process went smoothly. Recommended!
Great service start to finish. Got us in the monthly payment that we needed. Would recommend David A as a salesman!
TERRIBLE experience here. I took my car in for the first time for some small things wrong with it. I left with a completely scratched up touch screen that was PERFECTLY fine when I took it in since I only had my car for 3 weeks. They could of cared less that they messed up my touch screen and no one would own up to it. Don’t EVER take your car here. Awful customer service and awful service overall!
The whole staff at Kahlo was tremendous Nathan my salesman Sandy at front desk and the Manger of Kahlos make purchasing my new truck a breeze and enjoyable
Buying my Jeep was not an issue. However every time I go in for service WITH an appointment I wait for a very long time. I came in for my 9am appointment yesterday and no one even looked at my vehicle until late afternoon. Today I was on hold for ten minutes before hanging up, just trying to find out if it’s ready for me to pick up yet.
Nice dealership with great inventory. Staff is very helpful and friendly. I rated 3 stars because often trade-in is a big part of the car buying process. I had offers from 3 other dealerships that ranged from $4-6k higher than what they offered for my trade. I did buy from here, but sold my trade-in elsewhere.
Always a pleasure dealing with Keith. Customer service is on point and just a wonderful car buying experience. Kahlo is the place to go for your next auto! And ask for Keith
My experience was very good. The staff were friendly and helpful. Will be coming back for all of my vehicle needs.
Kahlo was great! They did everything the could to get me in a new car. All the staff were so nice. I’m in love with my new Jeep Renegade.
The industry has a shortage of trucks available for purchase and after a long search, I found the perfect vehicle with Kahlo. The internet sales manager was able to quickly confirm the availability and set up a test drive same day. Upon arrival I was greeted by freindly staff and directed to speak with Wayne Phipps to review the vehicle. It was ready to test drive and a quick discussion followed. I am a busy person and this was a no-nonsense negotiation involving a trade in and financing options. After a discussion with my spouse that evening we decided to move forward with the purchase and utilized a combination of online credit application, email and text to start the process before heading out of town for work. Wayne set up everything and gave some options for coatings that were agreed and applied before our scheduled pick up and signing that weekend. The process was smooth, complete and painless. We will definitely consider Kahlo for our next vehicles and refer family and freinds to Wayne.
In for Express Service - Chad was very courteous and helpful. They got our van right in and it was done on no time at a lot less than the quick lube type places. They gained a loyal customer!
The experience was great even the negotiations. One of the easiest car transactions ever. Even got to see Mr. Kahlo and he said “Hello Kahlo” like in the commercials lol. Would buy from again.
Real pleased! I have had many dealings with dealers for many years. Kahlo is absolutely the best experience I’ve ever had. They gave me absolute top dollar on my trade and worked the number on my used BMW to the best price I could find anywhere. No pressure and no hidden surprises. Dan in sales and Jerry in finance were wonderful. They now have a customer for life!! Go Kahlo!!
Dan and the whole staff were awesome and we couldnt be more pleased. Thanks so much for a great experience.
The most horrible service experience Ive ever had, and Ive been getting vehicles serviced for 25 years. Deplorable communication from service staff. Vehicle was kept 2 days beyond promised completion date with no attempts to contact me with an update, then some of the requested work wasnt completed. Service advisor didnt even bother to contact me to explain why, I had to ask the cashier as I paid my bill if the requested work had been done and get routed back to the advisor for an explanation. He said he was hoping I would call. My phone is working and it DOES accept phone calls...This was my first, and last, Kahlo experience. I will find another place to get my recently-purchased Jeep serviced, which is unfortunate since this dealership is in a very convenient location.
Ive bought my last 6 vehicles from Kahlo, the sales staff have always been easy to work with.
Ron Spears and the guys in service are awesome. I took them my work truck after another shop had it for over 2 weeks and couldnt diagnose an electrical issue. They had it back to me within 4 days and that includes Saturday and Sunday.. the day after I got it the electrical issue returned. He immediately got me back in and within 48 hours, im back in my work truck. I do not blame them for having the issue return as it was a phantom type issue. Im just glad i found a service center that understood time was of the essence and did quality work. Thanks guys!
I felt welcomed when I drove on the lot looking for a vehicle. Everyone there treats you like family, it was the best experience I have ever had.
Car is currently in service here. It is hard to get ahold of anyone and the don’t return your phone calls. When they finally did answer he proceeded to tell me my vehicle was being worked on right along with two other vehicles by the same technician. I am upset because I was told my car would be ready on two separate occasions. And now I don’t have a way to class tomorrow because of this. Only reason they get a one star is because there is no zero. Communication is key.
Chris was courteous and easy to talk to. No pushing and was able to put me in a vehicle that checked off everything on my list. Great job!
Took my Jeep in to have the paint touched up on my passenger door. Keith was so helpful with getting the small dent removed and arranging when I could bring it in to be painted. Thank you!
Chris Ashpaugh was amazing in helping me get what I wanted. Amazing customer service and a great deal!
Justin was very helpful throughout the process. Made sure we got the best deal.I have dealt with Kahlo since 1994 and will not go anywhere else.
Dropped off my Jeep for service last night to be serviced today. I called several times this afternoon and was hung up on twice, sent to voicemail 3 times, and when I finally got someone was told I should hear something tomorrow because he didn’t know what was going on. All I can say is this service department’s communication is garbage! If your keeping a vehicle for more than 1 day to even look at tell your customer so they can figure out what to do for a vehicle. Very disappointed.
Took my truck in today 5/18/21 to get my front passenger door adjusted for wind noise they did an update on my radio and told me my truck was done. What does a radio update have to do with wind noise? Dont think they know what they are doing.
I loved my experience at Kahlo. They were friendly they got me in and out with no problem. I love my new Jeep!
Great customer service. Sales department was great and to the point. Didn’t feel like we had to waste our entire day there like a lot of other dealers. Would definitely recommend.
Buying my new Jeep was fun and Dave our salesman was great! I finally have my dream car!
Fabulous experience with David Agnelneri...was only interested in some numbers for the purchase I was planning at Christmas time..but hes pretty smooth and got me talked into making it this past friday July 5th.....got me what I wanted at a price I couldnt beat and a good price on my trade....Ill be back to buy a Gladiator next..my wife loves her new ride
The car salesman David was not interested at all in helping us. He assumed we couldn’t afford a car we wanted to look into purchasing, and did not work with us.
We love Kahlo!! The selection of vehicles is excellent. The employees of Kahlo are what keep us coming back. They treat you like family. They work so hard to help you find the right vehicle for you.
I went into this dealer to trade in my leased Jeep and lease a new one. Me and my bf looked around outside, and then went in. We waited for over 20 mins and no one acknowledged us. I went to this dealer even though its an hour away bc Id heard good things. After we left I called to let them know what happened, that several employees walked right past us, and never asked if we needed help. The woman offered me to come back, and shed make sure we got assistance. I declined. Def not recommended.
Weve had service done here several times and been very happy
I have purchased 3 vehicles from Kahlo. My most recent purchase was made with Justin Lee. He displayed excellent customer service when listening to all my needs and showing me my options. I would definitely recommend him to all my friends and family. Thank you Justin for a great experience, I love my new vehicle!
Fast and friendly service. I got everything I wanted and was in and out in 2 hours with my new Jeep. Salesman Wayne Phipps was a pleasure to deal with and Finance Manager Nick Friend was great as always. Definitely worth driving from Kokomo to go to Kahlo!!
Horrible Service! They will rob you. I took my Pacifica that I bought from them when I heard there was a clunking sound when I drove on the highway. I asked them if it could be the transmission oil change (that btw they never told me I needed at a 100,000 miles, even though I go in for oil change here all the time). The service advisor that pulled my car in said yes I think that’s it without doing any diagnostic. I asked him if he was sure and he said yes with full certainty.I made the appointment for 10am and they said it would be a couple of hours before I could take the car. I call at 12:30pm to find out they haven’t even taken my car in and are now saying 3pm!! Why did you make an appointment when you are going to take 5 hours to do the work of 1.5 hours??When I went to get my car at 3, Ron (HORRIBLE SERVICE ADVISOR) said there is a oil filter adapter housing that leaking oil and it would cost me another $700 to fix. Never has that gone wrong, I wasn’t told about it when I had an oil change before and all of a sudden I bring it to your shop and something else breaks down?? Classic robbing situation...On top of that Ron was answering my queries as if I had to beg for them to be answered like I was asking a busy celebrity. If you found a problem (which you caused), have the decency to show where it is and answer questions that I have about them.And I have tried to reach out to the service manager, no one seems to be returning any calls. NO ONE REALLY CARES HERE AND THEY WILL MESS UP YOUR CAR TOO AT SERVICE!!!
Employee lie about vehicles. When they will be finished, gotnyour parts. Dont have your parts. Management needs worked on
Great service! Highly recommend for all your car buying needs.
Kahlo has a great selection of used vehicles! I recently bought a (used) 2017 Volkswagen Passat from them and they did an awesome job! they were extremely flexible with scheduling appointments and they helped me find a dream car!!!As a first time buyer, I recommend having Justin or Dave sell you their cars bc they did a fantastic job of breaking things down for me, and explaining the process of buying a car. they really know their cars!
I was pleased with the sales staff at Kahlo. All of my questions and concerns were answered satisfactorily. Very professional and knowledgeable in all aspects of our selected vehicle. Good job Kahlo!!
Jon Lind at Kahlo is the salesperson you want to see. Vefy product knowledgeable, no pressure to buy. I had an all around pleasant experience in Noblesville on Pleasant Street at Kahlo. Absolutely love my 2020 Dodge Durango AWD R/T and yes, its got a Hemi 😎
I highly recommend if youre looking for a great buying experience! The guys there didnt mess around. They had us in and out of there within a hour, which we loved because we had our 2 kids with us. They were also very friendly and professional.
We recently purchased our 4th vehicle from David A. He makes the car buying process easy and fun! He found exactly what we were looking for...a 2021 Jeep Grand Cherokee 80th Anniversary. We will definitely go back to him for our next car.
I just bought a Jeep Wrangler Sport from Kahlo! My sales rep Chad was AMAZING!! He was so nice and non-pressure... even detailed, walked us through all of our service questions, and gave our son a high five every time we came in! It was truly a pleasure to work with him.Michael (sales manager), Nick(finance), and Sandy were also so kind! Everyone was so excited for our small family and truly cared about our experience. BUY HERE!!
As always great service.
Yesterday was my very first time buying a car.. Jon Link was so helpful and patient with me. He listened to what I was looking for and worked with me to find it. I worked with Nick Friend in the finance department and he was also very patient and explained everything clearly. I dont know very much about cars so I really appreciate them making the process so smooth and easy! There was absolutely no pressure to buy. I LOVE MY CAR!
Very nice dealership! Very professional and willing to work with me! Thank you Mike S. for helping me purchase my brand new Jeep! I love it!
Do not ever bring your vehicle here to this dealership. I cant go through details. I really advise you not to bring you car here.
We were very pleased with Kahlo! Especially our salesman, Chris Ashpaugh. He was a great help with ordering our new car.
Very polite and accommodating
I would like to thank Michael Stafford for being so patient with my wife and me. We test drove three different Jeeps before deciding on which one. We ended up choosing a 2016 75th anniversary Jeep Patriot. We absolutely love our new Jeep which happens to be our first. We have already decided that Kahlo will help us get our next car. We are overly pleased with the sales men and women also get with the management. Thank you Michael Stafford for making us feel comfortable and at home. We appreciate everything. Thank you also Kari Kahlo you were a big help. I highly recommend this dealership! 5 stars and 2 thumps up!
Enjoyed the relaxed buying experience. Please ask for Justin, an amazing salesman. He went above and beyond to ensure my family received A++ service.
As a recently retired military member with stage 4 cancer, I thought I got a good deal on a certified preowned Challenger. The dealership provided me a clean carfax and told me there were no prior accidents. I went to trade the vehicle and found out from two different places the vehicle had a prior accident claim. I called the dealership and got the run around. I hope they will make it right, but with todays customer service, I doubt it.As you can see with the canned response below, no care. Wont be going back to this dealership.
It was a rainy Saturday afternoon when I visited the dealership with my family looking to purchase a truck to replace a lease I had expiring. We drove through the lot looking at 2019 RAM 1500s and stopped to check a couple window stickers. Nick greeted us and asked if there was anything he could do. We filled him in on what were were looking at and he quickly pulled a truck up for us to test drive. After the drive we asked Nick a few more questions and he pulled around another truck for us to review. He was very quick and personable without any pushy comments to purchase anything. We discussed the pricing, some options, some add on accessories I was thinking of adding and Nick quickly mentioned I could get all those options in a different model that had deeper discounts. Again Nick pulled a truck up for us to review. We decided we liked the last truck the most and proceeded with the purchase. From the start of filling out the finance application to signing the papers it wasnt more than 45 minutes. Nick gave us a thorough overview of our new truck, paired my phone with it and setup the U Connect subscriptions quickly. The entire process and team at Kahlo did an amazing job and made it a very pleasant process. I would recommend visiting Kahlo and working with Nick.
My experience with Kahlo was excellent. One of the easiest, fastest, and enjoyable experiences I’ve ever had in purchasing a vehicle. My total experience from Sandy (initial contact), Wayne (salesperson), to Dave (Mgr) was excellent. They were respectful, efficient, and definitely exceeded my expectations. Thank you!
I had a great experience leasing a new Dodge Durango from Kahlo. Sometimes when you are negotiating with a dealerships you walk away feeling a little dirty or taken advantage of, that wasnt the case. All of the staff were friendly and helpful, I left with a new car and felt like I received a great deal.
Great place to buy a truck they had the best selection of 3/4 ton diesels out of any dealer.
I bought a part for my truckWorked out well
Great team to work with. They made the process easy to buy a vehicle.
Staff listened to my concerns and found the best options according to my wishes.
Well let me start by saying totally unprofessional.I took my car in for a simple alternator recall.My appointment was set for 1pm, they didnt finish the car till mid morning on the next day.They did Uber me home when I brought the car in, but left me hanging high and dry to get to work the next day. But after voicing my issues with them, I finally got them to give me a loaner so I could get to work the next day. But I did have to pay for an Uber to the dealership the following morning . And when they called me mid morning to tell me the car was ready, I asked why it took so long to do a simple alternator swap. I was told that it was very difficult to do in that specific car.But I did a alternator on the same year and same model and it took me 30 minutes to take off and 30 minutes to put back on. Hence it took them several hours to do. When I picked up my car, not one person there talked to me nor apologized for the very horrible handling of the repair job. Needless to say I will never ever return to the dealership for anything in the future. And I will definitely let others know that they should not ever visit that particular dealership.My rant and review is over, hopefully this helps others from making a grave mistake.I have included a picture of how easy and accessible the alternator is to get to.
Drove from Louisville to purchase the vehicle. Justin was a great salesman. He never pressured, but was helpful and fast to answer questions and respond. Best car buying experience of my life. Thanks to everyone at Kahlo.