Excellent service!!!! Very fast and priced right. Highly recommended.
This place no longer exists. Its a garage for the Genesis dealership.
Custom Works is a block away. Wanted to try somewhere new since I had a rough experience with Honda Dealerships in the area. And... Im glad I did. The experience was fantastic. Everyone in the shop was very friendly, courteous, and helpful. Was in and out less then the quoted time. Moving forward I will be bringing my car here for future services.
I rarely take the time to provide reviews either good or bad. Having said that when I experience something remarkable it deserves the time. I recently had work done on my sons truck at Custom Works. My technician’s name was Jake. I felt that he did a great job and made me feel my job was infinitely important and my satisfaction was paramount. The entire crew there from Kyle in the front to Jake in the back bent over backwards to make sure that I was happy and that the job was done right. I really appreciate the experience and will highly recommend them to friends and family.
Went here to get my windows tinted and left super satisfied!! Walked in and talked with Austin and he had all the answers to all my question. Friendly staff and quick service. Would definitely recommend! Great job guys!
Awesome customer service! Got me in and out same day! Very knowledgeable staff! Did not try to oversell me on anything which is rare and also made me even more comfortable doing business with them. Definitely coming back! They do everything from custom installs to standard oil changes.
I live in Indy and went in for an oil change for my Mercedes. A little conversation later, they were able to get off the paint that was splattered for months on the side of my S-class.After talking to Kyle it was abundantly clear that Custom Works does the closest to anything for everything. Don’t think they can’t handle your vehicle. They are transparent, capable, and you will be very surprised with their prices. They will handle your Bentley. They will handle your Honda.The name is Custom Works. They don’t only do oil and basic shop service. They will, but they are also really really good at customizing your vehicle to your hearts content.If you’re the type of person looking for the shop you will confidently take your vehicles to, go here. And they work with Carfax. Which means all the services will go on your cars record which I’m sure you know is a good feeling when looking at a vehicles history.Sorry for the long review but I am just super excited about this place.-Deni
I purchased a Groupon for a full synthetic oil change earlier this year that was redeemed in June. After finding that the information center on my vehicle hadn’t been updated and that no sticker was placed on my windshield letting me know when my next oil change would be due, I began to worry. I contacted Custom Works to see if they would update the information and spoke with someone who told me that they had forgotten to update my information center and to bring the car back. Due to a medical emergency I was unable to get my car back there for a couple of months and by this time my car was screaming at me that my oil life was at 0%. I was finally able to get my car back to Custom Works where I had the pleasure of meeting Jake and Austin. Jake is the manager and after explaining the issue he didn’t blink or bat an eye, he just went to work. While Jake was apologizing profusely for the oversight, Austin was looking up the information about my car. They told me how many more miles I had left before I would need an oil change, but Jake knew that I needed peace of mind. He asked Austin if they had the parts in stock to do another oil change. Before Austin could get the word, “yes,” out of his mouth, Jake was asking me if I had time right then for a new oil change. I was just floored. I told him that I did and before I knew it, they were waiting for me to hand over my keys. I explained to Jake that I wasn’t quite sure how to check my oil and some other things and he told me that he loved educating the consumer about proper car maintenance. When it was all said and done, I felt like family. I was shown patience, respect, kindness, and above all, integrity. I left with a smile on my face, a full synthetic oil change, my car’s information center updated, a sticker on my windshield, and a relationship with Custom Works that will last for the life of my car.
Custom Works is a best-kept secret in Hamilton County. Their prices are among the best for oil change, brakes, alignment, and more. Each service offers several choices. For example, I chose lifetime alignment as something I know will be valuable after these road-busting winters. Theyre also first class in customizing cars & boats.
Custom Works was the best oil change experience I’ve had! The best price I found after calling many locations and the best service! It was quick and easy and they weren’t trying to sell you things you didn’t need.
All in all, a very good place with good value and service but MAKE SURE YOU CALL IN ADVANCE TO MAKE RESERVATION! THE EMAIL MAY NOT WORK!The people are great, the service is great with good value, but... For some reason they just didnt open this Saturday, when I sent them an email the evening before. The manager told me that they didnt get it because it belongs to another system or whatever so they have nothing on their schedule and they just closed... A wonderful shop but DO CONFIRM SCHEDULE and dont take it for granted that they open on Saturdays!
I was so pleased with the service hours before leaving for Thanksgiving. Kyle and his team were thorough, swift and accommodating as I was in need of not only an oil change but also a place to make a business call. Both were handled with satisfaction and I look forward to returning with my wifes car. Thank you for having such high standards of service.
Great work gentlemen! They offer a wide variety of services. I have had them do everything from window tint, details, and brakes! Coming from a car guy, I highly recommend you give them a shot!
Custom works is the BEST AUTO SHOP IN THE AREA! The guys here are very nice to me & also the prices are very reasonable. It’s hard to find a mechanic that won’t lie and break stuff on your car on purpose ( especially if your a female). They always get my car done on time and have always done a good job! DON’T GO ANYWHERE else go here! I’m so glad they came to this area! Great job guys!!!
I Went to Custom Works today for service. Jake and his staff were absolutely fantastic. Jake is very knowledgable and polite. Everyone went out of their way to make sure I had a good experience! I will return next time I need my car serviced!
Good prices, great service, friendly and helpful staff. Austin was able to get me in for an oil change on short notice. Would definitely recommend!
Great service! I got a full synthetic oil change and tire rotation for $35 when I used a Groupon they were offering. Very professional staff. The waiting room had complimentary drinks and plenty of comfortable seating. The wait was very reasonable.
I brought my jeep (which is the love of my life) in for an alignment after replacing my tie rod and drag link. I tried out a new parts store and had a lot of trouble getting all of the parts I needed. I actually missed a part unknowingly. Thankfully these guys are awesome and caught my mistake. They called around had the part delivered and installed for me. In addition to saving me from a potentially horrible accident they fixed my radio that has never worked correctly, and they installed headlights which I severely needed.I am so grateful to have found Custom Works. These guys go above and beyond. Their customer service is outstanding and their work is impeccable. This is the only shop I will ever entrust my jeep to.
After having these guys work on my H2 Hummer several times. This. Is. My. Shop. They always go the extra mile, do a great job, and for a great reasonable price. Glad I found this place. -Alex Huber
I went in for a car alignment, and was awesomely surprised to be out of there in less than an hour. I helped myself to their coffee and wifi and was ready to go before I knew it. Amazingly helpful! So great, in fact, Ive already scheduled my appointment to have some other work done. Will recommend to EVERYONE.
These guys are awesome! I purchased a coupon for an oil change from Groupon and I didnt read the fine print about needing an appointment. I went in and explained this to them and they handled my oversight with great customer service. I was in and out in about 20 minutes! I recommend that you stop in and check out the services they offer, but dont be surprised by the great prices they have for your vehicle needs! Thanks a bunch guys, you saved the day!
Kyle, the co-owner, was full of energy despite it being 8:30am on a Monday. He loves what he does and wants his customers to be completely satisfied. Went in for a living social oil change; it was completed quickly. I will be back.
Worked with Jake and his team to replace the suspension on my overland truck on a very tight deadline. Jake was friendly, communicative and went above and beyond to ensure we were able to keep our drive-off date for a 2850 mile journey.They took time understanding the peculiarities of my vehicle and were open to input in order to ensure all the work could be done as smooth as possible.Very happy with Jakes customer service and the rest of the team at Custom Works indy!
This place is awesome! Staff professional and cute too! They offer coffee and stuff while you wait. Speedy service
Great customer service and friendly staff. I got a detailing done on my car off a groupon deal. I was even offered to come back within 7 days if I wasnt satisfied with anything.
Best customer service I have ever experienced. Did not have any problems answering questions and explaining things. Definitely will be my go to place from now on.
Got a full synthetic oil change on Groupon and I needed to get it done as quick as possible. I called them at 3 and asked if there was any chance I could come in and get it done before they closed and they squeezed me in and treated me just as well as the customers there buying much more expensive services. They have complimentary coffee, water, and a charging station for your mobile device. Great place and will go back anytime I need an oil change
Absolutely phenomenal customer service! We brought our cars here when I bought a Groupon for detailing and we wont be going anywhere else for anything for our cars! The prices are better than anywhere weve checked in the area. I guarantee you wont find better customer service and the waiting area is clean, smells great, and has water and coffee!
I bought a car at dealership next to them needed air, they checked car over and saw I needed brakes. Friendly, quick, excellent costumer service!! Live out of state and they couldn’t have been nicer, deff would go back for any automotive needs!!
I am usually not one to leave a negative comment to companies. However when I had my car towed to custom works after they told me they had availability to get it in and fix it, which we were pretty sure it was a seized engine.. it took me calling them everyday for over a week to find out the issue. They called me approximately 2 weeks later and gave me an estimate, I agreed to it and paid almost 75% down for them to order the part, the part that was supposed to be in TWO weeks ago today.. so I called them to ask if it was in, and they told me another week!! Also let me point out the fact that I HAVE HAD to call them!! I find this to be horrible business practice and a month later and I still have no car..please also note that on Friday I called the shop to further discuss our repairs, only to find out that the motor had never been ordered, your company would provide me with no shipping information on the motor, my vehicle had been in your shop for 6 weeks, I paid on January 12th only to find out 2/2/18 that the motor had never been ordered, they also told me the timing chains had been looked at and never were.. when I called the shop on Friday i asked to speak with dale, the owner and I was told he was unavailable and Kyle got on the phone and was very unprofessional, they ended up refunding my money and I had to find another shop to have my car towed too.. another $100 out of our already expensive car problems.. they also told me my engine was coming from Florida and then someone else told me California??
I called at 12:15 for an oil change and done by 1:00. Great customer service and great work. Ill definitely be back.
My interior detail looks amazing! My Jeep looks like it’s brand new! Highly recommend this place. There customer service was outstanding!
I went to Custom Works in Noblesville for an oil change today and i am very pleased with my experience. The service was quick, the waiting area was comfortable, the staff was awesome, and the price was very very affordable. Cheapest full synthetic oil change I’ve ever received for my SUV. Custom Works just gained a new customer. 😊
I needed a remote starter installed and something they said should be very simple and should take a day to complete took over 12 days (dropped off on 1/2 and picked up on 1/12) with no result aside from having to take my vehicle to another place. I ALWAYS had to call them for the status of my car to always get different information. In the attempt to install the remote starter they did something and couldn’t turn my car back on, they had to have my car towed to a Chevy dealership to fix what they broke and get my car to start again. They were unable to install the remote starter and didn’t care that they wasted my time.****Do NOT waste your time with this place!! Very UNPROFESSIONAL and truly waste of your time!!!***
I originally had a 5 star review on Groupon but after 2 days of driving my car after my alignment and rotate, my car is SEVERELY swerving to the right. I am not happy at all. Before, my car had a swerve that was not too noticeable. Now, it is a pain to drive. I DO NOT recommend!
Great Customer Service. You don’t feel pressured into buying other services & the place smells amazing. I would give them 10 stars if possible.
Custom works got me in and taken care of on an honest and affordable manner. Its a 40 minute drive from my house, but absolutely worth it.
Full brakes and exterior detail on my 2007 Cadillac Escalade! Everything automobile under one roof! Professional and extremely knowledgeable of Products and Services! I will take my cars nowhere else!Thanks again Kyle and Zach.
Got my vehicle detailed and the price was great along with the detailing of my car. Would highly recommend it to anyone.
Love this place! Worth the 5 Stars! People here are so friendly, great attitude and willing to help out with great pricing! 2nd time here and Im willing to make a 45 minute drive just for them too take care of my vehicle. Ill recommened to everyone 😁
I had purchased a Groupon for a four-wheel alignment from here. I called to make an appointment. The person I talked to on the phone said they dont accept Groupon. You have not only wasted my time,but also my money.
Professional from sales through execution. They will drive you home and take care of your car with great attention to detail. I had the system X diamond coat, plus interior and glass work.Quite a refresh to my 2014 Tesla P85...
Nice guys in town. Reliable and personable. Had my vehicle serviced promptly.
Custom works is awesome! Very professional and easy to work with. I highly recommend them!
Did a horrible job. Do not waste your money. It was not a detailed cleaning job. Called to complain and they made no offer to rectify.
This is top notch service with direct CarFax reporting! They do service, repairs, stereos and more! Very happy with the service, quality and pricing!
Went in for the first time yesterday and the people are great and a lot of help. Definitely a new loyal customer.
I was sort of stuck in tight spot and needed a quick repair. And to mention, no other shop in Noblesville had the tool needed when I called to get this repair and would have to order the parts and too. Not only did Custom Works have the tool needed they squeezed me in right away. Though my repair was just a quick and easy fix, they took the time to do so even though they were full. All other shops in Noblesville wouldnt get me in till the following week. I needed this fixed so I could drive an hour to work the next day. Thanks Custom Works!
I’m really unhappy. I went here to get my car “detailed” because I just had a baby and don’t have the time to do it myself. Now I’m at the store getting what I need to finish the job I paid for. Horrible attention to detail but not even that...there is still a ton of dirt and rocks even in my drivers flooboard and in the hatch back. Paid extra to have the seats and carpets shampooed and they look the same. Worse actually Bc the passenger seat has some soap residue or some white film on it. The door jams are dirty, my cup holders weren’t touched, the fabric around my shift is still dirty, and steering wheel is dirty, my middle vents are dirty, the e brake is dirty. It’s lile they went over it with a vacuum and called it a day. I could have done that myself for nothing. I paid for cleaning and detailing. And now I’m having u do it myself anyway. Will never be back and I think this is the first negative review I’ve ever written. Save your money or go somewhere else!
Austin was super helpful when I came in for my window tinting appointment. He was able to answer all my questions, and the quality of the work is outstanding!
Fast service. Extremely nice and knowledgeable. Will go back again for service.
Got my oil change done here. Very fast, prompt and free coffee too!
The staff was super friendly and accommodated my every need. Definitely will be returning for the rest of my car needs.
Cool new place to get my car wrapped! Quick and easy.
The guys at Custom Works Noblesville are awesome! The after market remote start in my daughters 2013 Chevy Cruz just quit working about a month ago. I called Custom Works and they said they could do a diagnostic check on it for $40. Now, keep in mind they dont even sell or install this particular make of remote start. They checked it out and discovered it had lost its programming. They contacted the manufacturer, figured out the problem, and reprogrammed it. Total cost: $20. And the remote start is now up and running. Thanks a million Kyle!
Giving a 1 because 0 not an option. Called for a remote starter in what I knew would be a difficult fit. Was assured job could be completed. 2nd trip on a 40 mile drive one way and again they need another part. Should have known what was needed the first trip. Waste of time and individual at the counter and who called both times telling me they needed another part acted like he couldnt care less for my business. He got his wish.
They were fast, courteous and professional! Definitely going back for other auto needs!
Great bunch of guys. they know there stuff too
Kyle at Custom Works is awesome - great service combined with excellent products at good prices - took the time to do the job right. I will be back.
Used a Groupon and was a great value overall! Service was excellent and I would do this again.
Great experience! First time ever having work done here. Bought Groupons for full synthetic oil changes for our Audi and Honda at a great price, and even sheduled the service for the next day. Staff was great, and extremely efficient in completing the work. Definitely a go to place if you have a speciality or foreign car that many places wont even work on.
Really happy with Custom Works. Did a great job with my truck.
Great price and fast service
Great service and extremely timely and the best price with checking over 5 different shops. In the future I will only use Custom Works.
Loveeeeee my car, these guys rocked it out! I had a detail inside and out, (extra shampoo for the shake I spilt in the front seat) and dog hair detail, soooooo worth it. I have a brand new car! Love it so much worth every penny.
These guys are by far the best, honest, and, most friendly people in the auto industry! This is how customer service should be!!
Had a Groupon for interior detail with them($51) and when I called to make the appointment they said the detail does not include two items:1) they dont clean pet hair.2) they dont use liquids to clean the carpets or seats.So really the only thing you are getting is they vacuum out your car!!! What kind of detail is this?!?!? Why dont they call it A vacuum instead?!?!?After telling them i was suprised a detail didnt include a re-conditioning of the leather seats they said that it was listed on their website as a basic detail(i checked and it was not). I also looked at the fine print on the groupon and it also didnt have these exceptions. They told me conditioning the seats would be an extra $39. I grudgingly said fine.I drop the car off and when I pick it up I check it out before i go in to pay for the extra $39. The seats were not even touched. There were some milk splatters on the seats from the kids...they didnt even use a wet rag to wipe them down! I went inside and told them i would like to pick up my car and the dude says the total is $104 and i only owed $53 since i already paid $51 to groupon. I told him the seats werent conditioned and he said he knew they were because the guys were talking about my car all day as the one that gets the leather cleaned. We walked out to look at the car and he saw the milk stains and apologized. We went back in and he said my total now after taking off the $39 charge would be only $2. I asked him what that was for and he said cleaning supplies. So apparently the groupon doesnt cover cleaning supplies(again, this is not in the fine print).So i take my car home and there is a very strong chemical smell in my car. I could not put the windows down to air out the car because it was raining that day. They next day i had to drive a friend up to chicago and the fumes were just overwhelming. We adjusted the ventilation to move as much air thru the cabin as possible. The next day i woke up with asthma that i hadnt had hit me in over 10 years...and i blame the fumes on this. When im not in the car and its not gonna rain the windows are down to keep airing out the fumes(its been 3 days since the detail)...i hope the fumes go away soon.My normal shop which details the car charges $124, i get the car in such spotless condition it feels like a brand new car and there is no nasty smell at all...it smells like nothing which is what a good detail should be.So now im stuck with making an appointment with my normal shop and getting a detail and seeing if they can reduce the cost for me a bit if i tell them to skip the vacuum step.Just a terrible experience overall. :(
Im giving them a 3 on customer service and price .Austin is great at communicating with me on my brake job, however my car is making worst scrapping sound and smells burnt, I had 4 pads 2 calipers and a rotor replaced, and the car feels worst, my wife was terrified on driving the car with my child . I had to have it towed to the house from her work . Austin text me and said the owner dale want to se the car tomorrow, thus would be the 3rd day my car is goin to be in there . I hope they resolve the issue and aint gotta get back in here and leave a shirty review cus i like them and been looking for a place to service my company trucks .
Great service. Ceramic nano coating has been awesome.
Quality work at a fair price. Very personable.
Great customer service, fair prices, good guys.
I have to admit that Im actually decently disappointed with my interior detailing. Let me start with saying Im a professional cleaner, so its easy for me to see the details. I have taken before/after pics to show the results. Now, let me say they did give me a free ozone (~ $100) when I came in because I am due with a baby within the next 4 weeks. Thats the whole reason I was there getting my car detailed. That brings my review up one star. The guy who took my order down for the day was fantastic. I will also mention, I got an SUV Groupon deal, I paid $80 for a $175 servicing. Then, I had an additional $40 charge for dog hair, and $40 for the shampooing. I paid $160 total including my Groupon, it would have been $250 without my Groupon. Here are the bad parts... I spent 3 hours cleaning my car the night before, getting into everything that I could, wiping down all surfaces, removing as much dog hair as I could. There was nothing left in my car but some wipes, and my insurance and registration. First thing upon getting my car back, I lift up my back seats to see that all the dog hair and ground in candy/ whatever (that I vacuumed the hell out of already) are still there, completely untouched. Im not sure they did anything to my trunk (so why did I pay for an SUV price instead of a car price). I have carpet covers still on my car, which I went around and lifted up and vacuumed under, those were all taken off and put in my trunk, uncleaned (AND ONE OF THEM IS MISSING). That left my underneath carpet, which was actually pretty pristinely cleaned to begin with... The edges were all that needed detailed there, and Id have to call that part a crappy job too. I wiped out all my cubbies and those were left as I had done them. The windows werent cleaned very well whatsoever. There was still drool from my mastiff on our head rests, and hair gobs in my seat belt clicker holes. However, they did a really good job getting around my center console and under it, it was the worst part of my car (aside from under my other childs seat), and they did get under my front seats as well. But, in the end, I still feel like I will have to clean my car more for my baby to come home in it. I dont believe that was worth what would have been $250 without my coupon. Dont get me wrong, the customer service was fantastic, the place smelled SO GOOD, and I appreciate the free ozone so, SO much, but I dont believe I would do that again. I should have just did it myself, maybe Im too picky especially when it comes to my newborns first environment outside of the hospital.
Very fast, and accommodating! Definitely went above and beyond!
I took my Jeep in with no issues other than my back brakes showing signs of grinding. I found a good deal on ceramic brake pads and took it in to have it done. They squeezed me in for a Saturday appointment. They had a contracted employee come in to do my brake job. They broke several lugs, and then couldnt replace them because they said they were custom. I thought they were a custom shop? They also forgot to put a pad in my front brakes. Then they lost a screw to hold my center cap on. What should have been a standard brake job took 7 hours. I left knowing that they had ordered and would have to replace a few lugs. They didnt screen the other lugs on tight and I almost lost my wheel on my way to work. My Jeep was shimmying so bad that i was scared to drive it. I called them and they towed it to the shop to find stems were breaking on the wheel. They replaced all of the lugs and the bad stems. I took the Jeep back, however then there was a squeak coming from the wheel every time the tire rotated. I took it back again and they told me that there was mud and debris causing the issue. Whenever I would brake, it would go away. When I drove between 20 and 40 mph, it is really noticeable. They pressure washed the wheel and said it was the best they could do. Kyle never drove my Jeep and he was going thr final repair. Before he even had my wheel off, he speculated that the brake pad needed to be replaced under warranty. Then when he got my wheel off, he speculated that it was from debris, even though it was doing it ever since the tire issue. At no point did he drive the Jeep to hear the issue, They didnt even drive it after the brakes were done. He said they drove it around the building 3 times. I was in the lobby and never saw my Jeep go around the building once, except to park it. He wanted to throw his credentials in my face, rather than fix the issue. I told him I was going to take it to another place to have a second opinion done. After I left, he told one of his guys to call me and tell mr to make sure the other business calls him first before they look at my Jeep. Sounds like he wants to be in their ear with his lies. I would think twice, regardless how great of a deal you think youre getting.
Really nice helpful ppl will be back
My experience was great and I would refer my friend to have service at Custom Works,based on price,knowledge,service and honesty
Great experience, fast and friendly these guys are great.
They changed the oil in my Toyota Corolla a couple of weeks ago. It was a great experience all around, very friendly staff, definitely be going back in the future
The staff was awesome went in for brakes and rotors took a little longer then I expected but they did a great job and they are friendly and the prices are amazing.I will recommend and will go back😊
Knowledgeable, friendly, answers all questions and does not recommend work that is not needed, which is oh so common at Dealerships. Can handle any work, big and small.
Excellent quality, for an excellent price, from excellent people. Wouldnt recommend anyone else.
Great customer service, they even brought my car to my house. Thank you guys, life savers!
Amazing place, great prices, truly a superior customer service orientated establishment with the most professional staff, that will take great care of all your vehicle accessories and cool Custom Works.
Great service, great price, and great owner!
Great people to work with. Found the problem with my car and fixed it for a Geary reasonable price.
Very professional, helpful and quick. Highly reccomended
Austin is fukn amazing........
Had wheels installed on my Jeep here and they did an excellent job.
Very professional, and truly service oriented
Went there because of a Groupon for oil change. Was very professional.
These guys are THE place to bring your car or truck for anything car related. THEY RULE!!
Custom Works has great service & does great work!!!! Check them out!!!!
Awesome place!!! Great customer service!!!
Waited over an hour for an alignment after making an appointment only to be told the machine was down. Never going there again. Horrible service
Great service!
Great Service....