The best customer service in town hands down. MY battery died next door in gas station and they gave me a jump. I drove over to the shop and got a new battery. Fast service. Professional and great customer service. Thank God I broke down by this Mavis. WILL RETURN!! THANKS GUYS GREATLY APPRECIATED!!

Went in twice so far for 3 new tires, an alignment and an oil change. They took 8 hours to change the tires and they didn’t even do the alignment and oil change despite charging me $90 for the alignment. Brought it in on Sunday and they told me that it would be done early afternoon and that they would call me. Never received a call and when I was about to call them after getting done with my chores for the day saw they were closed. No call. No message. No heads up. Nothing. Another day wasted when I need my car the next morning to make it to an important exam.

This place has a very professional and friendly staff. Masood helped me with the tires of my car in a very timely manner. I was very pleased with the service, which was very affordable. I will soon bring two more cars for some repairs, too.

I’ve been here a few times and everyone is always so nice! Work quality is top tier and Steve is the best 🤗

Steven went above and beyond to make sure my car was taken care of. Very personable and professional. Will definitely be returning.

Brought my car into Mavis for a brakes check up. The associates were honest about my auto needs without attempting to overcharge or list services that I didn’t need. Stephen was extremely helpful and insured I was serviced in a timely manner. Definitely recommend!

Low focus on customer service. I waited for 20 minutes in the lobby before anyone come out to check on customers; several other people were also waiting. It took a week to fix a bad valve stem on a spare tire.

Friendly place with extensive variety of tires. Quick turn around with tire change. Friendly sales and service guys. Masood takes care of you and helps you chose the right tire for your car. Good after sales service too

I want to have services done on my car due to a light being on. I also need a new tires as well. The assistant manager Stephanie was very pleasant to work with. She kept me up to date on the process with my vehicle. She also helped me get great prices on tires along with the alignment. The store manager Steven came to inform me while I was sitting in the lobby that I had a broken rod. He was very knowledgeable about my car and made sure I understood everything he was telling me and even took me into the shop to show me what he was talking about. All the staff members were very friendly I would recommend this location to any of my family and friends. If youre in the Norcross area stop by and see them. They have the best rates in town. Five starts all the way around.

Great service and aims to please! At first, I wasn’t sure because the guy I worked with in the past was no longer with the company.Stephanie, Steven(whom you should ask for if you have any issues or you are dissatisfied) aim to please. Darryl the mechanic is nice, knowledgeable, and professional. He actually showed me the issues with my vehicle and explained the repairs to my satisfaction! You will be happy!

Steve did an amazing job making sure I had all of the parts that I needed for my brakes at a reasonable price. Darryl did an amazing job putting my brakes on my car. Both had amazing customer service. I will be back.

The service is super super great! Customer service very professional! I was in and out for my oil change, no hour wait!!!! The guys very knowledgeable and friendly. Thanks for make me feel important. 2013 Ford Escape

Go to Christian Brothers instead. We brought in a work van with a flat (nail in tread) and they mentioned that the tread was low (which was debatable because it was 1.5 y/o and only had 20,000 mi - so plenty of life left) and they might not be able to patch it. We agreed that they would call us to give us an update on whether they could patch it and with a price before replacing a tire. They called a few hours later and said our vehicle was ready to pick up & they had replaced the tire. $144 for a tire that pretty much anyone else would patch. Bait and switch. Would not do business with them again. The only reason we did is because our office is across the street and Christian Brothers couldnt fit us in on short notice. If Christian Brothers is booked, which they usually are because they are upfront, honest and genuinely care about their business, Id recommend Goodyear on Tilly Mill. Heck, Id recommend Billy-Bobs garage ahead of Mavis.

I have been here several times to purchase tires and get tires patched. Great service, Masood at the front desk is very polite and kept me updated about the status of my vehicle.

Stephanie was awesome and incredibly helpful during my visit today. She went out of her way to show me what needed to be replaced on my car, which helped me decide on how to move forward.I appreciated her honesty and customer service.

Stephanie showed exceptional customer service and added another returning Mavis customer in me! Great service, fair pricing, and quality work on my car.

This is the best tire shop in this area the people here are very nice the gentleman that helped me out stephen was very knowledgeable you can tell he know his work i will be coming back an will tell family an friends about this location thanks again mavis

I made an appointment for an oil change, but the appointment was not entered in their system by the Customer Service Rep who had previously assisted me. As a result, I had to wait 45 minutes before my vehicle could be serviced. My concern and discontent was immediately and very professionally addressed. I was so pleased with how the situation was handled and the integrity of the team. I have used this Mavis location multiple times and will definitely return, as well as recommend them to friends and family. I truly appreciate a business who recognizes excellent customer service.

Everyone here was super helpful and nice! All I needed was a tire rotation and a tire checked and I was in and out in less than half an hour! Definitely will come again for all my tire needs.

Love Love Love This Location! They Are Very Prompt With Time, They Also Explain Exactly What’s Wrong With Your Vehicle! The Customer Service Is Excellent! Highly Recommend This Location!

I found this location via a Google search and I was extremely pleased with the service I received. I called a competitor beforehand and they were rude and unhelpful. I called this location and Steven told me to bring my vehicle in. All of the staff were pleasant and helpful. I would highly recommend this location and will be returning for any future needs.

Masood was great with his customer service. Got in and out at a reasonable time! 5 stars!!

Brother stephen an his crew are awesome they helped me out alot family an friends will know about this place.

Outstanding customer service. I needed to get my tire patched up. Walked in and they took excellent care of me. The fellas were very kind and informative. I highly recommend Mavis and will definitely come back to get my truck serviced!

Great place to get your tires service and other services. Greatest folks.

Theyre customer service is good. The only problem is that they arent honest unfortunately. I went there to get my only car fixed the first time, and they said that it would be ready by a specified time. So I get there on the specified time and the guy up front said itll be ready in 15 minutes. After waiting for an hour and a half or so, he tells me itll be done tomorrow morning. I call the next day right before they close and its not done. Nor was it done the next day, or the next day after that, or the next day after that. Finally, after 2 weeks, my car was finally finished. It costed me $1600 (I hit a curb). Welp. It actually wasnt fixed. So when I finally had the time out of my busy schedule to bring it back to get actually fixed, as per usual, they said that they would fix it and gave me an array of Im sure absolutely random time frames in which they said it would be done, and finally it was done after like a week and a half. I thought that they wouldnt charge me this time, because they failed to fix it the first time. Nope. The dude at the counter did not care. Itd make sense that they should fix the car for free, because all the time that I was driving it while it was not actually fixed gave it more problems that they needed to fix. I still got charged. This time about $500-$600. I dont recommend this place to anyone.

I brought my car in and Stephen was the first pain i saw. He was very knowledgeable and he also kept me well informed on everything that was getting done to my car. I highly recommend

Great service. Good price. Awesome staff.

Excellent service came in with no appointment and they took care of me right away. Super awesome team here

This is the best tire shop in norcross stephen was very knowledgeable he answer every question i had very nice guy an great team if your in this area I suggest you give them a try I recommend them to family and friends.

I scheduled an appointment came on time and didn’t get service just unacceptable and people came in after and got helped…. When I finally said something it’s was like they didn’t car I had to go to work tooo. Just unprofessional at its most I moved from Florida so ima try it again but really shaky about going there again.👎🏿😑🙁

Steve and Stephanique did an amazing job taking care of my car and myself. I will definitely be back for my next repair.

I was originally scheduled for this location this past Tuesday, but the shop was nice enough to allow me to reschedule. I was grateful not to have to wait long for my oil change and tire rotation.During the tire rotation, the tech identified incorrect lug nuts were placed on my tires courtesy of another Mavis location, and ordered new ones. I plan to head back for additional service soon. The customer service wasnt bad at all. All in all, it was a good experience, and Ill be back.

Great experience, very responsive and professional staff and excellent location. Ive used NTB for 20+ years here in Atlanta, which was bought out by Mavis. Prior to learning this previous Kaufman Tire location was converted to a Mavis I was driving a long way to get our cars serviced. This location in Peachtree Corners is perfect for our family fleet of cars. Will using them going forward for sure.

Steve took excellent care of me and helped to expedite my service when I was in a rush. I will return.

I’ve gotten tires from this location a few times now on my 14 Nissan Rogue. They are quick and efficient. Also very accommodating. I have had appointments that were scheduled later on in the day but they will call to fit you in at an earlier time. They are consistent with their road hazard protection. You do have to pay for a prorated fee based on the tread wear of the tire that’s covered but it’s not that much. Their mechanics are very knowledgeable and have actually saved me some money on a service that I thought I needed but after their diagnosis it was determined that the service I thought I needed wasn’t necessary. Everyone is considerate and respectful. I appreciate this location. They are pretty great.

Ive been having my tires changed and maintained here for the last several years. Great, timely service.

Excellent Customer Service, very friendly and professional. Service was fast and they DELIVER!

Great location. Ishmael and John helped us out last minute with a new tire on our Mercedes and had our vehicle ready for pick up in record time. They even stayed late to allow us to pick up our car that night. 10 out of 10 recommend to a friend.

I spoke to them on the phone first and asked questions that would normally frustrate another shop. They handled them professionally and courteously and even remembered our conversation the next day. They price matched and offered honest, non-upselling opinions. Completely awesome experience! Will definitely return! Special thank you to John for the assistance.

Have had good luck at Mavis in Duluth but moved to Peachtree Corners and thought it would be OK.Called and made an order to drop off my car for some work, was told it should take 2 to 3 hours. Wheel bearing and brakes so that is reasonable. Dropped off about 830 was finally called at 3 to be asked if I could leave my car until Monday. Was told their tech had an emergency and didnt come in. Maybe they only have one tech qualified to do anything other than brakes but they had plenty of other techs working from what I saw.Stuff happens, whether the excuse is real or not doesnt matter, the issue is they should have called within the first hour or two, not wait 6hrs to let me know. They said they werent sure if he was coming in so they wanted to wait. They could have given me a call when they first Learned of the problem with their tech and let me know the situation, so I could choose what to do. I would have gotten my car and gone somewhere else, would have had my car fixed today.May not be a huge issue for most but I had to call off work to get my car fixed, had to pay for an Uber home then back to get my car. All for absolutely nothing to be accomplished and too late to do anything. 7hrs later my car had not been touched. Cost me over $200, wasted on nothing because they for whatever reason chose not to be forthright with what was going on.All they had to do was call.

I went to Mavis tires and brakes to go see Steve walker because I need to Oil change he is the best if you are in the Area stop bye norcross to see him he get five stars thank you so much

More interested in money than service

Roshawn and the crew were able to get me in quick and get out me out even quicker! Still had time to get home and watch the same quarter of football.

Mrs.Stephanie in the front was a great give her a raise!!, we really appreciated the service 💪🏽fast and easy !! COME HERE GUYS!!!!!

Quick and clean repair at the end of the day. Was headed home from work and they got me fixed up right away. They don’t just use a plug, but an actual patch from the inside, so I know I won’t have any more issues with the hole. And as always, they’re the nicest tire guys you can ask for.

Masood was very nice and professional. I always come here, they don’t take advantage of women! You will not regret it!! They have the best prices, the best services, and they don’t try to rob you of your money. They are honest and timely! I recommend them to EVERYONE!!!

Great service... Ask for Wyatt... He will take care of you!

I called the number listed on Google and spoke to Bernie, nice guy. I needed a screw removed and tire plugged. Bernie proceeded to ask me my information and told me to bring it in, no problem. I get to the store at 4:30, they close at 6. The gentleman at the desk said he couldnt do it because they were closing. I said, I called and Bernie told me to bring it in. He said you must have called our answering service, they dont know what they are doing. I will not ever go back.Edit: I called the number below as requested. The lady that answered was super nice. That being said, not sure what the point of you asking me to call was?? She said sorry for the poor service. That was basically the conversation. She did offer to have the regional manager call me. I am underwhelmed. I am not looking for anything, I was only calling because you asked, it was pointless. I highly recommend Christian Brothers, 100 yards up the road. Not only did he squeeze me in and fix my tire, he did it for free.

Was in a desperate situation with my tire tread was about to pop I could of been in a ditch driving home from work but Mavis has a life saving King by the name of john that helped me out and gave the greatest customer service and care you could only get here. So if your looking for good affordable tires with that spot on customer service go to Mavis Tires next door to Race Track and ask for John he will take great care of you...Thanks again John!

The service was great and fast and efficient. I will recommend this location and I will return to this location. The Manager was very nice and professional.

Excellent staff! Kind and fixed my car fast. Two thumbs up!!!

Stephanie is awesome and the crew is direct and to the point wont lead you wrong

Great location great service and was fast and efficient. Yes I will bring my vehicle back to get service. Yes I would recommend others to do business with Mavis.. 😎😎😎

I will recommend this location to my friends the service that was provide was excellent!! The Store Manager provided the information I needed for my car and then he took care of it. The service was not a long wait time. I will return in future.

Awesome! Steve is amaze balls, service was swift, courteous and great

I had a flat tire and thought I was going to need a new tire. They were able to plug it without waiting a long time. Excellent customer service by Stephen.

This place is awful to work with, and they are very apathetic even in emergency situations. The only reason why they have so many 5 star ratings is because they specifically ask customers to give them a good rating in exchange for a discounted oil change. My husband had a flat tire and took our car by Mavis Tires and they told him they were too busy to have time to change the tire until 4-5 hours later. Being understanding, my husband rescheduled an appointment for 8:00 the next morning. He took the car in at 8:00 and they told him that he would have to wait 5-6 hours because there were other people ahead of him. They did not honor our appointment time and this caused my husband to have to be late to work because he had to drive on I-85 with a spare tire. I do not recommend this store at all because they do not care about their customers.

Love this place. Very friendly staff. Keep you updated on the process with your car.

Definitely saved us! Literally only place to work with us and help us get home to Kentucky. & it’s my birthday so this was definitely a great birthday gift as well! Definitely recommend 10/10 🙏🏾

Dont know what there doing at this place.still waiting on a refund for my rim they cracked.a month after getting brake pads and rotors put on here my caliber came off.

I appreciate the hard work the guys at this location give. I went to this location on busy day and the manager Steve was polite and got everyones needs meet.

Came in for a brake system flush, as someone that works on there own car I was expecting bleeding the calipers aswell but I was wrong. They just topped off the brake reservoir and charged me 80 bucks ? Seriously? Wasted my time and my money . I couldve done that for 20 bucks at home. I wont be returning .

They did a good job the sale associate stephanique was good with customer service

I had the best experience at the shop I came in with a issue and they resolved it quickly the supervisor took care of my car like it was his

I had a wonderful experience at Mavis location very honest, and knowledge staff. They will be getting my business for all my car needs.

I had a great experience at this Mavis on PIB. Everyone I came in contact with was extremely courteous, attentive and helpful. They worked with me on the prices since I was getting so much work done (all 4 tires replaced, oil change, brakes, and alignment) and I didn’t feel cheated. On top of that, all of the work was completed in less than 4 hours and I didn’t have an appointment. My car has been running great since! I definitely recommend.

On Monday 4-12-21, I experienced a flat tire on my way to work. John and the service team at Mavis Tire was able to perform a Best in Class Service by going out thier way to replace my tire while I was down at the Race Trac next door. Go see for yourself how they get the job done.

This is my first time coming here and I’m very pleased with the speed of service. I had a nail in my tire so I had to get it replaced. I didn’t have an appointment and it took them about an hour to get it done. They are very nice as well!

These guys especially Jon are awesome! Single ladies, PuhLEASE go here for all your car needs, honest, dependable and great prices!

These pleasant and professional employees took great care of me. I came in for a balance and rotation due to a steering wheel vibration and they found a bubble in my tire on the inside where most people wouldnt have looked and just thrown it back on the car. Road trip the next day could have been disastrous. They may have saved my life!Truly Grateful

They have surpassed my expectations both times I have been here and would absolutely recommend them to anyone looking for tires.

Had a great experience at this location. I appreciate the customer service I received from manager.

I came in with frustrations but Stephen and Stephanie made sure I departed the building as an appreciative customer. I will be back.

First of all GREAT customer service!!! My first encounter was I needed a tire repaired (very quick) in and out. Came back a month later to get my front brakes serviced (very reasonable price). I am back again on 8/28/20, to get an oil change. I recommend Mavis Tire & Brakes in Norcross if you are ever in need of great service and great prices.

I had a great experience here masood took great care of me. Tony explained everything I needed to have done and showed me the reason I need it done. I had a great overall experience here and will be coming back and will be recommending all my friends to come here.Sebastian T

I just needed a tire patch. They took it upon themselves to do a full brake check and try to upsell shock and brake pads to me. When I got in the car every single light on my dash was lit up because my ADS, park assist, brake assist, etc were all off. They said it was preexisting. Nope.Now Im having to have the dealer look at it which will take 2 days and $500+ Thank god I didnt agree to let them do anything else to the car.Do not go here.

Masood at Mavis Tires provided great service!!

Great service with Masood!

Thank you guys for fixing my car. I now can drive back to Michigan safely.

I had the front end of my daughters Explorer aligned at Mavis Tires. The wait time was very reasonable and the work was performed well.

Fast service, good price, friendly and competent staff. What more could you ask for? My 5th time using this place for tires and couldn’t be happier.

Great staff oil change quick and easy havent had no problems out of this store

All the workers there are very helpful and keep it real with you! Thank you all!

Great service! They are honest, have great prices, get the job done as soon as they can and legitimately care about doing it right. They actually do a little test drive of your car after they finish to make sure its good to go before you jump in it - idk many places that do that

I always deal with Jon, he is very helpful and communicates everything properly. If anything is ever out of sort or not to your liking, he will go above and beyond to make it right. Its like anything, be reasonable with someone else and they will be reasonable with you. (some folks struggle with this concept)

They were very nice. Service was fast. Very convenient location. Will return and recommend to others.

The staff has always been friendly and honest. My vehicle is always ready when promised.

The manager on duty today (John) was very helpful and knowledgeable about my vehicle. He even walked me to my car to address a non-related issue I mentioned in passing. If youre looking for an honest mechanic who isnt just trying to take your money and send you along your way stop by! You wont be sorry. Im only coming back to this shop. Thank you John and your staff for providing AMAZING customer service.

The staff at this particular location are great. Even though the shop was very busy. They took the time to make sure my vehicle was serviced properly

Ive had nothing but great experiences here! We moved to the area a few months ago and decided to give them a shot when my husband needed tires. They were very professional and did a great job. Of course, when I needed tires, there was no question Id be returning. I called in the week prior and was able to get pricing, get tires ordered, and make an appointment in just a few quick minutes. When dropping my car off, I worked with John. He was very courteous and I really appreciated that he didnt try to oversell me or talk down to me (which unfortunately happens to women a lot at car shops). All in all, I would definitely recommend them! We will definitely be using them going forward for any tire needs!

Did a great job of finding the problem and fixing it in time for me to get to work promptly.

Each and every time I visit this location, which I consider my neighborhood mechanics, they treat me respectfully and fairly with the most up most professionalism and care. I appreciate this team so much!

Took care of me fast!

Had a bad flat on my truck they got me in and out and it was a stress free process... come see these guys

This is the best place to go for all of your car needs!!! They do oil changes, alignment, new tires, etc. I really appreciate them for helping me figure out what my car needed done and also helping get the best price for my tires. They are located near the Race Trac gas station if you need their services. I called ahead of time and they emailed me an order number.

Great service! I had to return for an adjustment to a tire alignment after a few days of the wheels pulling to the right. They immediately took my request and proceeded to reevaluate the work. It was serviced in half an hour. The ride is excellent! Great work with no hassle.

Great service. Customer Service is excellent! I always have a great time when Norris Burns is there. He is always so helpful and very kind when I come get my car serviced.

This was my first time here and the service was AWESOME so I will be returning.....Thank you guys for everything

Big thanks to Masood for being so helpful, honest and providing useful advice relevant to my budget limit so it was easy deciding where to spend that extra money and where I didn’t really need to! Everyone I dealt with over the phone and in person at Mavis was courteous and competent; not to mention they beat anyone on price and the staff dont over-sell their products or services. I was a new customer and in future Ill be a returning customer.