user
Innovative Sight & Sound - Atlanta
6669 Peachtree Industrial Blvd suite a, Norcross, GA 30092, United States
Appearance
Innovative Sight & Sound - Atlanta
Comments
Ja
Review №1

I would highly recommend Innovative sight and sound to do any sound, wiring or home automation system. I bought a home with control 4 technology in the house but the AV and control room in the house was a mess. jay came and looked at what I had, and gave me a fair proposal and quote. I was very pleased with the work he and Wes did. Took a few days to rip old wires out and put in a clean rack with all wires properly labeled and coiled. They also mounted all my tvs and endured surround sound was properly wired and configured for both inside and outside rock and wall speakers on patio. These guys are the best in Atlanta area. Check out the before and after photos where it was a mess and now is very clean. Presentation matters!

Ja
Review №2

The team at Innovative Sight & Sound have been excellent. Jay gave a thorough assessment of our system and told us what needed to be done. Very candid, very direct, which I appreciate. For the install and system cleanup, Wes & Q were professional, friendly, answered all of our questions and then neatly cleaned up and cleared out all of the unnecessary wires in our rack. Highly recommended.

Gr
Review №3

Innovative Sight & Sound is the best!! Jay and his team cant be beat. After other providers failed to listen to my needs, Jay brought a responsive tailored solution to all my my AV and home automation needs.He continues to check up on the system and make sure I am happy with its performance.There are a ton of folks out there that use the complexity of home automation and AV to make you feel inadequate and oversell your needs. Jay is not one of those!!!!Dont get me wrong, he certainly has the ability to assemble a top of line solution - but hes unique in his willingness to listen to your needs.He and the team are communicative about timing and home interruption. They work quickly and cleanly.You wont be disappointed if you choose Jay and Innovative Sight & Sound.

Jo
Review №4

OUTSTANDING HOME THEATER!!I hired Jay Ferebee with Innovative Sight & Sound to design and build out an 8 chair, platform seated home theater room with a 120 screen, 4K projector and full surround sound 11:2. Jay and his team were extremely professional and very knowledgeable on absolutely every aspect of the design, equipment, and installation, and provided valuable insight and recommendations for my contractor during the renovation and construction of the basement room. Additionally, Jay offered excellent recommendations for home theater chairs, soundproofing, equipment options, spot and can lighting, networking and automation. His team was extremely responsive during the entire process and they were with us the entire way - from the start to finish. I would HIGHLY RECOMMEND this company and Jay to anyone looking for a high-end, premium home theater company.

Sh
Review №5

Very dissatisfied with a call I had with Jay. He made sure to tell me that the things that they do are usually upwards of $10,000+ and he said that hes telling me this because he doesnt to waste his time if Im not interested in paying that amount. Also wanted to know what side of town I was on... This was just a very unprofessional phone consult.

Pa
Review №6

I highly recommend Innovative Sight and Sound for your A/V needs. They are professional, punctual, and highly knowledgeable about Audio and Visual products. They also price match, which is great for peace of mind. Jay and his team did an excellent job at our house. Their work is exceptional! You will not be disappointed with the finished product!

Kh
Review №7

After checking a fee vendors in the Atlanta area I found Jay from Innovative Sound to be the best - Easy to work with, state of the art knowledge and being very flexible with pricing. Extremely polite and courteous and going out of their way to help without charging extra. Highly recommend for any audiovisual setup. With the expanded business that Innovative Sound is offering, will be using them also for electronic blinds.

Ca
Review №8

Jay and his team were great! They were timely, friendly and patient in teaching us how to use our new sound system. Jay took time to learn our needs and then suggested ideas and equipment but wasnt pushy. Wed definitely use Innovative again.

Ke
Review №9

Jay and his team at Innovative Sight & Sound - Atlanta exceeded our every expectation. From the initial design to final completion, Jay was always available for questions, completion of work, and even when we made changes to our design. The installed projector, Atmos speakers, and Control 4 remote system are great and make life so much easier to control. The workspace was always clean and the meticulous cable management is great too. I have recommend Jay and the company to my friends and will to anyone that may ask in the future.

Pa
Review №10

Incredibly knowledgeable, friendly and responsive. Best we have ever worked with!

La
Review №11

I was very pleased with Jay and the Innovative Sight & Sound team from start to finish on my home audio project. Provided great options at a number of different price points to try and meet my A/V needs and my budget. Highly recommend their services and will use them again!

D
Review №12

We recently moved into an older home and needed to overhaul the entire internet/audio/visual systems. Having moved from a home whereby we recently upgraded several systems, I wanted to reuse what I could but also implement current technology. Jay with Innovative did a great job reusing existing equipment and layering in new equipment. This helped me manage cost but at the same time upgrade my overall system. In addition, he laid out a plan so we could integrate the technology across one platform to make it easier to manage. Installation was prompt and thoughtful, and they went the extra mile to ask questions along the way and add features where they could. Great company, great service, ask for Jay.

Br
Review №13

Jay and his team did a great job with my home automation installation. They handled my lighting, security and media automation. Innovative Sight & Sound is professional, neat, and they know what they are doing!

Bi
Review №14

I have know Jay for many years and he recently completed another installation of a home theater when we moved to a new home. Not only is Jay very knowledgeable about setting up equipment, lighting and remotes, he also does extremely neat work. All of my cables are nicely wrapped and everything looks perfect on my equipment rack. I would highly recommend his service!

Lo
Review №15

We received a notice in the mail from Innovative Sight & Sound and my husband immediately called and spoke with Jay. He came to our home and went over the type of camera system we wanted and he recommended. Jay did the installation himself and worked very hard and told us what he was doing every step of the way. Not only do the cameras work nicely but, when we requested that a camera be angled differently, Jay immediately came over and fixed the camera.We hope to have Jay do the sound system in our home once we get through renovations. He is such a KIND person and really knows his business and how to explain it in laymans terms for someone like me.

Pa
Review №16

We had an a fantastic experience upgrading our homes sound system with Innovative. Jay F. provided great personalized customer service throughout the process, answering all of our questions and walking us through a variety of options instead of pushing solutions that wouldnt be right for our home. Jay went above and beyond during our install, setting up a clean, accessible, and easy to maintain system. Were really happy with our decision to work with Innovative and will be using them for any future upgrades!

R.
Review №17

Excellent service, these guys knew my very limited knowledge of technology and were there for us to answer questions thru out the project even nights and weekends. Great company and personnel.

An
Review №18

We had a great experience with Innovative Sight & Sound. Jay and his team jumped right into a home theater re-build and other miscellaneous A/V work (i.e. whole home wi-fi, exterior speakers, etc.). They offered us a ton of options to select from and went through pros and cons of each. They were highly responsive and communicative, and always arrived on time and kept us apprised of what they were doing. Their pricing was fair. After the work was done they reached out repeatedly to make sure everything was functioning as designed, and came back to minor stylistic revisions we asked them to make on finished products and settings. I would recommend Jay and his team at Innovative Sight & Sound Atlanta without reservation.

El
Review №19

Jay was fantastic! He helped us streamline all of our services and simplify - no more two remotes to turn on TVs and no more cable. He helped us select the right smart TVs and installed and set everything up for us as well as patiently showed us how to work everything. We live in an old house with thick walls and he solved the Wi-fi issues so that we can now get service in all parts of the house and this was invaluable during the pandemic. Jay is knowledgeable, personable and was a pleasure to work with. He listened to our needs and frustrations and came up with great solutions. He was extremely tidy and neat and even helped the internet worker tie off all of his excess wiring so that it was up to Jays standard of perfection. And if you have questions after installation, he is quick to respond and happy to walk you through any issue or anything we had forgotten. Highly recommend.

Pa
Review №20

We recently moved to the ATL area and was in search of someone that could help set up our home theater system. We called one large company in the area and all they tried to do was sell us a bunch of extra equipment that we didnt need. Then we called Jay at Innovative Sight and Sound. Jay came to our house when promised, set up all of our equipment perfectly, and charged us a very fair price without pushing us to upgrade our equipment. We would definitely use Jay again.

Ma
Review №21

It can be very hard to find someone you trust to work on your home, especially in an area that you dont completely understand. Thats why its been a great comfort to have found Jay F. to work on my home entertainment systems and wifi. I trust Jay completely and hes been great to work with as we gradually improve everything at our home. Hes punctual, responsive and will work diligently to get your job done well.

Jo
Review №22

I highly recommend Innovative Sight & Sound. Jay Ferebee is extremely knowledgeable, punctual, professional, and most importantly, he follows through on his commitment. He upgraded our total home audio, video and security system four years ago. He installed a Control 4 whole house system that is amazing. I have had many challenges in the A/V demands of a large scale home, but Jay provided a solution to every challenge and he stands behind his work to this day. I have recommended him to many of my friends and continue to do so today.

mi
Review №23

I can’t say enough about Jay Ferebee the General Manger, and the Innovative Sight & Sound. I was shopping for a company with a great Reputation and great quality work, my agent recommended few companies around Atlanta, I have meet with almost all! from the moment I meet Jay, I could tell he loves what he does, to me since I train professional people around the globe, he will appreciate my business and he is going to provide me with professional experience. and he did!! I truly appreciate you! Anyone wants reference, contact me I’ll be happy to give you more detail.

Mi
Review №24

Jay and his team did an excellent job with our A/V and internet upgrade at our house. They helped streamline our Sonos system in the house and backyard as well as install an Eero mesh internet system. They also helped mount our tvs on walls and hide the boxes and cords to give everything a clean look. Jay was responsive via phone and email and he did a great job answering my questions and giving feedback on our ideas. I highly recommend Innovative!

Br
Review №25

From the initial quote until the job was done, Jay went above and beyond. I appreciated his honesty during the quote- he asked questions to understand what we wanted and what current equipment we had. He used this to ensure we were happy with the end product and he accomplished that without getting us to buy a bunch of stuff we didnt need. He has reached out multiple times since the install was complete to ensure that everything was working as requested- thanks for the great customer service!

Je
Review №26

Outstanding service. Really happy with our installation and Jay Ferebee was willing to work with us to incorporate some inherited AV equipment when we moved into our new home. Super attentive and readily available by email at all times during our project. I contacted several other companies during the process and left frustrated until I reached out to Jay Ferebee. In addition, he follows up and makes sure things are still working. Highly recommend.

Ja
Review №27

Jay and his team made a plan for our whole house to bring all of our dreams alive. Were currently doing it in phases, and phase one was done immaculately. Im really impressed with their attention to detail and overall level of service. Innovative Sight & Sound are the people for you if you want high quality at a competitive price.

Sh
Review №28

Jay and his team are the best!!! He is very responsible and knowledgable. He totally wired our house for sound and audio. Would highly recommend his services.

To
Review №29

Jay is excellent, always fast and responsive! always takes the time to figure things out and get things working. Outstanding Service, thanks!

Sc
Review №30

Jay Ferebee with Innovative Sight & Sound did an outstanding job installing the AV equipment at Kahua’s new office headquarters. This was a large project involving a wide range of equipment and many precise details. Jay’s attention to detail and diligence resulted in a very successful project for Kahua. Jay is responsive, persistent and has strong communication skills. Most importantly, Jay is not satisfied until you are satisfied. Kahua will utilize Innovative Sight & Sound’s services on an ongoing basis.

Ja
Review №31

I couldnt be happier with my choice to work with Innovative Sight & Sound. Their expertise in home automation systems is unmatched in the Atlanta area. Customer service is their priority and it shows. Jays responsiveness and the level of care taken in our home all speaks to their focus on ensuring their customers have the best possible experience.

He
Review №32

Jay Ferebee ATL GM top notch service technician ... great contact to have should you need assistance with smart home audio / video issues ..

Th
Review №33

We first used Innovative for our beach house in Rosemary Beach - Scott Allen and his crew served us for over 10 years with entertainment and security systems installation and maintenance. They were always prompt, courteous and professional. We used Jay Ferebee’s folks to install several new entertainment systems in our new house in Birmingham with the same great results - from design to installation and continued support via remote login from Atlanta. We couldn’t be more pleased

Aw
Review №34

I highly recommend this company as well as Jay Ferebee. He gave me a timeline for my installation which worked flawlessly. His advice on types of equipment was greatly appreciated by this non-technical consumer. In addition the Innovative people have followed up with me to see if I had questions or problems.

Ma
Review №35

We used Jay to set up our Control4 system in our new house. The entire experience was great. He went above and beyond to meet our needs and was extremely responsive and revolved our issues with ease. We will continue to use Innovative Sight & Sound for our home audio/video needs.

Br
Review №36

Great company! I highly recommend Jay and his team. Jay has assisted me with several projects, most recently, setting up an outdoor entertainment center. Jay is a perfectionist and can handle any size project. If you are looking for great service, high quality work, and excellent products, youll find it here.

Co
Review №37

Jay did an amazing job and was super helpful. Everything was installed professionally, with care and attention. My TVs and sound systems look great and function as they should. Jay even took it upon himself to tidy up my low voltage wiring so that everything was tidy and presentable. I’m actually having the metal cabinet cover replicated from plexiglass to show off how good everything looks. I really don’t know what else to say, I wouldn’t recommend anyone else for your home audio video needs. I’ve already had Jay in for two installations and when we upgrade our tv in the near future, there is no doubt we will purchase it from Innovative.

Ca
Review №38

Jay was a total pro and advised us in all steps of choosing through installation of our tv. We were naive to all of the options and he provided choices and was incredibly honest and trustworthy. He also helped navigate the cable company as they installed service. I would highly recommend Jay and team and will use them again.

Ji
Review №39

Jay did an excellent job installing my new TV and sounds system. He was also able to enhance our WiFi with a new system to significantly improve speed and coverage. We’re very please with their service and results.

Jo
Review №40

Jay and Innovative Sight and Sound handled sound/tv in my new home. They were knowledgable and helped me get the most for my budget and were efficient when it came to the installation. Would recommend!

He
Review №41

I reviewed several companies online before I made my decision. I happen to live in a fairly exclusive North Georgia neighborhood, and it seemed that many companies were randomly setting their prices, based on my home, not the project.I appreciated the Innovative team because they took the time to understand my needs and present a fantastic solution at a reasonable price. The last time I embarked on this type of project, me and my best friend Google, knew more than my installer! This time around these guy were doing the research and bringing ME ideas.Their bid was not the lowest, but it was competitive. I will say that a friend of mine opted for the company that offered me the lowest bid. I won’t name the company, but it’s a large national chain that I still think is “best place to buy” if you’re looking for great deals on certain things, but the difference on my custom install and my friends is night and day. FYI, I am the KING of deals on electronics, but Innovative matched the price close enough on most of my equipment, that once I factored in delivery charges, and hassle, I may have paid 3-5% more, but I was cool with it all things considered. No returns, wrong parts, blah, blah, blah.Had a couple glitches, but the company was very accessible for new install issues (buy the kit that allows them to access your system remotely. Worth it!) My only knock, I’m all about my rewards points on my credit card. Innovative charges a “fee” for using credit cards. Not enough to tick you off and become a total deal breaker, but enough to raise your eyebrow a little. Pay by check, or address this issue up front.My project covered everything from a home theater to remote garage door entry. I did not notice a decline in expertise in any particular area. (They never seemed “lost”. Saw them contact the manufacturer a few times for clarifications, but the conversation seemed like two pros talking shop, not like “I’m clueless help me) I can’t speak to how they would a “smaller project” like hanging TV’s or something like that but, a for a “bigger project”, with a lot of moving parts. I totally recommend them.Ask specifically for Jay, or ask him to recommend the best installer for your project. He’s one of top guys in the company. Good guy. Straight shooter. Arrives on time. He missed my completion deadline a little bit, BUT, my wire closet was a hot mess and he ultimately was late because he got obsessed with cleaning up the infrastructure like he was the wire fairy or something. His OCD was working in my favor so I couldn’t complain. (Side note-This guy vacuumed the job and stacked the empty boxes every single day. Thought I caught him slacking one day, but he had just taken a late lunch. Came back, cleaned up and left)Anywho, everything is working. They offer a warranty, but I haven’t had to use it yet. If I do, I’ll be back to report.

Fa
Review №42

Knowledgeable, professional, and easy to work with.

Information
22 Photos
42 Comments
5 Rating
  • Address:6669 Peachtree Industrial Blvd suite a, Norcross, GA 30092, United States
  • Site:https://beinnovative.com/atlanta/
  • Phone:+1 404-465-1982
Categories
  • Home theater store
  • Home cinema installation
  • Home automation company
Working hours
  • Monday:8AM–4PM
  • Tuesday:8AM–4PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8AM–4PM
  • Saturday:8AM–4PM
  • Sunday:8AM–4PM
Similar organizations