Tobin is AWESOME!! This shop really cares about getting you into the right bike....They will work with you and exhibit a high degree of integrity. I would do business here any day, any time! I am not even from Norman but would not hesitate to make this a part of any trip I make to the OKC area because this Shop is worth the trip.
Super great bike shop! I know pretty much nothing about bikes but they answered all of my questions anf helped me make the right decision for my bike. Super nice people! Highly recommend!
Really nice guys and very helpful. Got my bike tuned up well the first time I went and got my bike in and out of the shop in good time the second time when I needed a new front inner tube. I highly recommend them.
Went by to drop off my bike on the day arranged. During business hours no less. They were closed.
My favorite bike shop in the metro. Im the sort of customer that bike shops dislike, Im a DIY minded, BMX riding adult so they mostly fix my mistakes. The folks at Buchanan are better mechanics, faster AND cheaper when it comes to service. Theyre the best!
Fantastic bike shop. Super friendly and helped me out quickly. Gave great advice. Thank you for the help and awesome service.
It was the quickest an best service that I think Ive have ever received. You would not be disappointed in service an they have nice bikes.
These guys are always coming through in the clutch when it comes to hard to find parts. Also great and quick service!
Very helpful and good customer service
I called and spoke to Ryan about repairing a part on my wife’s bike. I had it at another local shop for 3 weeks and still getting the runaround from them. Ryan said they could get on it soon. I went and got it from the other shop and Ryan and your team were able to turn it around for me in record time. I am happy. My wife is happy. We get to hit the trails agin this weekend, and I have a new bike shop. Your team is the best! Thanks for your quality service.
First time coming in here today because I needed a new tube, and my gosh was it super affordable.Gotta say Ryan helped me out and made me feel welcomed, he also put some air in on my tires since my bike pump wasnt working and checked to see if everything else was alright. This business has good ethics and looks out for its customers.Totally recommend coming here and come on out and support your local bike shops, they take great care of you and your bike and its something Wal-Mart could never do, and like I said youll find a bike tube and wheel a whole lot more affordable than you would at Walmart. Theyll also pump air in your tires if you dont have a pump at no cost.From now on Ill totally come to this shop ✨ thanks for the help 😁
Awesome customer service and really cool shop. i needed a master key for a roof rack and the owner thought he had one at his house. he went all the way to his house to grab one for me at no charge. saved me a lot of time and money!
These guys have the more traditional bike shop feel than others in Norman.They have a hipster feel that isnt condescending. They seem like the kind of guys that like a local brew of coffee before a bike ride, end it with a local IPA, but wont judge you for starting with Folgers and ending with Miller.They are a Specialized shop, so if you are dead set on getting something like a Trek, they are not your shop. But otherwise, they have good prices, and are helpful.Ive bought a road bike from them, and had my other beater bike, bought from a competitor, serviced by them. Theyve done good work and didnt have the car dealership like pressure Ive had from some other bike shops.Id recommend them for both serious cyclist looking to do a crush their last centurys time, and someone who just wants a bike to ride around town or campus.
Best bike shop in the Metro
Good place and nice staff 🚴♂️👍
I like my bike
Always great experiences here. I bought shoes n cleats, and did some minor bike maintenance. All staff is super friendly and nice all the time. But keep in mind that spring n summer are their busy seasons to repair bikes. So It might take couple days to get ur bikes serviced.During the pandemic : You need to wear a mask to get into the shop or should call them for curbside pickup or service.
These guys rock. Began searching for a new steed around Memorial Day. Decided to stop by and check them out. Small shop, but friendly, informative and no pressure to sell.After doing my research I gave these guys my business, and haven’t been disappointed to date.On a recent outing I had issue with the bike and took it back for service. To my surprise, they turned the bike out the same day and saved my vacation plans.Thanks Tobin, Dewayne, and Ryan!
Great shop putting quality right up front! Bought my daughter her B-day bike there today and they had us accessorized, dialed in, and out the door in 45 minutes. 3rd bike at Buchanans. No reason to go elsewhere.
Super helpful people, very reasonable prices, really convenient location from campus. I won’t go to any other bicycle shop next time when I need help for my bicycle, and I highly recommend this place to any student who are on a limited budget.— Thanks a lot for the help guys, highly appreciated!
One of 2 shops in town that take the cake.
Kinda rediculous the guy working wanted to argue with me over how high my mask was on my face.. I was wearing one just not well enough for this guy I guess.. wont be coming back.
Of course the best customer service even if its hard to find parts right now. 200% recommend these folks
Above and beyond all expectations! Tobin and the guys all played a huge part in getting me onto a new bike that is perfect for me and my budget. Im really grateful for their level of service and commitment to the community. Im blown away by the impact this shop has and it can be easily traced back to the passion in the team who run it. Tobin even came in on his day off to make sure I got fitted before I took the bike home.Thanks, guys!
Great shop. Right on par with my favorite shop which is Als bicycles on Main, but when they dont have what I need I turn to Buchanan. Super helpful staff. Always nice when I go in. Not pushy. No pretentious bike BS, and fair on their prices. Highly recommend.
I’ve gone to Buchanan many times, and the biggest thing I can emphasize is that they are honest. They won’t try to convince you to buy something if you don’t need it, and their pricing is great. They give you quality recommendations and do quality work.
Great bike shop! Friendly and knowledgable. They want you to get into a bike that fits and will fit into your style. You cant go wrong stopping by.
A huge thanks to the whole crew. They helped me get 2 of my kids on awesome specialized bikes. They had a great selection, all the gear, and even hung around late on Saturday to make sure we were comfortable.
Had the greatest experience in Buchanans this morning. (7-13-19) They didnt have exactly what I needed, but they scrambled and shuffled enough parts around for me. I ended up walking out with exactly what I needed! They went beyond what any other bike shop would have done for a customer. Thanks!
Very friendly and knowledgeable staff.
I love this place! I ordered a bike online from Amazon and put it together. Then took it to them to have it tightened and make sure it all looked okay. They were super friendly and helpful at answering all my questions and concerns with the bike. I definitely recommend if you are close to campus and need a knowledgeable and convenient bike shop.
A great little shop with absolutely first rate bike mechanics. Prices were fair, service was exceptional and the amount of merchandise they crammed into this store was fantastic! I needed advice and some bike maintenance - and Im really glad that a friend pointed me to this shop! Thanks for being awesome, yall!!!
I have a Fuji bike that I use for working security at various sites but it had some gear shifting issues that I needed to get fixed. Looked them up, and I was able to bring my bike in and they replaced a cable on it and gave it a great once over and I was able to get the bike back a couple of hours after I took it to them. It rides FABULOUS now when I am on a post of any kind. Buchanan Bikes simply ROCKS!!!! Thanks guys, you all are lifesavers!!!!! :-)
Best bike shop Ive ever been to. Staff very knowledgable. Prices fair but coupled with the expertise you get it is a definite bargain. I had a free-hub issue due to the manufacturer. Tobin and Walter were very quick to get it fixed and get me rolling again. Highly recommended.
I came in for a repair and they were able to fit me in super quick. I figured I would have to buy a new crank arm, but they were able to rethread instead. All in all, Im super impressed and everyone was very friendly.
Amazing service. I had a flat tire, and they not only fixed my tire, but also noticed my brakes had loosened, and tightened them for me. The service as well as the prices are outstanding.
Friendly staff. I was asked by each of the 3 people working, if they could help me. Prices are reasonable. Parking can be a little challenging. I have dealt with them in the past and my experience was always good.
I started going here for repairs on my budget bikes when they fell apart. They treated me well, fixed me up and sent me on my way. After some time I came around and bought a Specialized bike from them and it has been terrific. I wouldnt go to any other bike shop in Norman. The location is close to campus and the guys are top notch!!
This is the best bike shop in the OKC area. Theyre not pretentious, they just want to help you get out riding and will listen to your concerns. I talked with Dewayne and Walt and decided to have them overhaul my bike. Walt looked it over when I brought it in and saw that the cassette was pretty worn and so was the chain. I decided to have them do a major tune up and replace the cassette, chain, brake levers, shifters, and all cables. They had my bike back to me in a week with no prior appointment and everyone was great through the whole process. There was one small issue but that was due to a component that the manufacturer chose to use originally on the bike. The bike rides like a dream, Id recommend Buchanan to anyone. Thanks for the great service!
Love the work Buchanons did helping me put my electric fat bike together! Great guys doing over the top work!.....THESE are my people!
Fantastic bike shop! The staff are kind and helpful, the prices are great, and their work is stellar-- when my bike needs something, I always go here to have it checked.
Expensive
I bought a 29er today within by budget with a great upgrade. Thanks you guys and I really appreciate it. I like my Bike and the service was Awesome!!!!
Helped me find the bike of my dreams! So friendly and helpful. I really appreciate them.
Best bike shop in Norman and conveniently located on Campus Corner. The employees have always been helpful and pleasant when I come in. Take your business here and you wont be disappointed.
I really like this place. Their knowledgable staff are curtious, and fair. I bought a 15 year old Diamondback they turned that thing into a beast for just over 100 bucks. I get all my repairs here just because I want to support the business and because they are the F*ing best.
Was on a ride by Campus Corner and got a flat but I didnt have my wallet on me. I was able to PayPal them through my phone and they had me back on the road in about 15mins. Nice staff and nice store!
I picked this place because it was so close to campus, and Im glad I did. I originally went in and picked out a Specialized Sirrus with Tobin. My wife went in secretly to pay on it to surprise me for christmas and she told me everyone there was really great to her. Today I went in for my 30 day tune-up and Dewayne and Walter did a great job and made sure I had my bike back in time for class. Its working better than the day I first rode it. I couldnt be happier with my bike or the service. Keep up the great work!!!
I know everyone knows about you guys but if not here it is. Best place ever, took old bike in wanting something newer owner looked at it said why, your bike is fine and told me he could fix my break at a fair price and didnt try to get me to buy a new break set or pressure me to buy a new bike from them. I left loving my bike again and was going to fix break later. Found my dream bike traded for it called Buchanans set up appointment for the next day for adjusting. Being from Ada ok I thought I was just dropping off and have to come back in a day or so. Not these good people they got right on it and I was headed back to Ada by noon still time to pick son up from school. Long story short I will be going back and I highly recommend Buchanan bike in Norman Oklahoma. Thanks guys...very happy customer from Ada Oklahoma.
I am highly satisfied with the service as of yesterday I was at Als bicycle for a new innertube to be installed. Suddenly today back tire and a new inner tube had a really big hole so the guy named Walter and his mechanic hook me up with in 5 minutes now my bike is good as new one as I ride it. today
I went in to have my seat post looked at. Its been bothering me for months and made riding my bike less enjoyable. One of the saints at Buchanan worked out the seat post issue with a vice clamp in about 5 minutes and sent me on my way free of charge. I was ready to drop dollars then and there for ANYTHING that would make my bike life easier, and I even said as much. Instead of just replacing the post and making a quick buck, they made the choice to fix my problem AND the choice to not charge me for the time. I am highly impressed. You just dont see this dedication to customers and sustainable practices in businesses very often. Especially in Oklahoma. Ill be a lifelong customer of Buchanan from now on.
Best bike shop in Norman. Flawless customer service and great prices!
Excellent service and quality at this place.The bikes tend to be on the higher end of the scale (canondales, treks, you get the picture) but the shop has very knowledgeable employees and great prices.Best place in Norman hands-down.
The service is great guys. I came in to have a quick check for my bike. Although I didnt buy anything, they gave me a thorough check, charge the oil for chain, checking inner tubes, sprockets, screws, etc. I didnt pay anything for the check. I would reccommend you guys the service.
Excellent customer service.
Buchanan’s staff were awesomely professional and they exhibited great customer service. I didnt feel like I was being wheeled and dealed.”I thought that, since the location was closer to OU campus, the rates would be higher than other places in norman; I was very wrong! I had some maintenance done and they did it better, faster, and cheaper than other bike shops! Give them a visit.
I had an older bike with cottered cranks which was my primary means of transportation. The cotter pin broke in one of the cranks, leaving me stranded on campus. Being a poor student, I didnt have cash, only a debit card. The piece I needed was below the $5 minimum for card use and I was refused service. The owner told me to go pull cash from an atm, where the service fee was $3 and I could not afford a $23 transaction and when I explained my predicament I was told that it was not their problem.
Very bad customer service.They always overcharge. Never going back there
I bought a bike on-line and put it together myself. How hard could it be? Well, nothing was quite right for the first few months I rode it. After it started jumping out of gear I took it in to Buchanans for a tune-up. They listened to all my complaints of what wasnt working quite right and found and fixed every problem. The bike rides like a dream now! Even the annoying squeek, squeek, squeek, is gone, where something was out of balance. It rides smooth and quite now. Thanks guys!
Im a big fan of Buchanan Bikes and have made the trip from far NW OKC several times to visit. They are the most BOBish (Google that if you arent familiar with the term) bike shop Ive found and more importantly, they do framework. Anything from re-aligning a frame to building you a custom frame....Buchanan can do it.
Had a clicking noise in my crank and bottom bracket. Brought it up to shop right when they opened on Monday morning, and Tobin took a look at it. He told me what he suspected it would be. Took the bike in on the spot. Called me in less than an hour and had it all back up and running with a thorough explanation of what happened.Granted in my case the turn-around was great, but shouldnt be expected with a busy shop like this.The negative reviews seem to be specific to certain circumstances (maybe even lower quality bikes) I dont know how to put it nicely, but if you start out with a low quality bike that needs a repair---then dont expect the shop to work magic to get it perfectly fixed.If this shop is bad, then why do other local shops refer you to them when they cant fix it???? Just sayin Keep up the good work.
High quality products and service with high prices.
These guys are awesome
Great bike verity
The owner is nice and really helped to solve my problems. The store has everything you need for a bike.
Very pricey and will take advantage of your ignorance for profit.
They cure cancer