Love this place !!! Outstanding customer service, and most of the time the have everything Im always looking for rc car parts etc.
Brought both my new rc trucks up there because the ez set was all messed up between the new trucks well I watched a couple you tube videos to no avail. Lol so I gave them to the guy that runs the place real nice guy. He had both cars back to factory setting in no time.. also he is full of good information. And he didnt charge me so I spent money on a new battery.. I will say its about a 30 mile drive from my house. But Ill drive there every time I need something. I didnt get your name yesterday but thanks alot bud
My little nephew got me interested in R/Cs back in Jan 2021. We have purchased a couple of Slash trucks, Rustler, Maxx, Maxx X and several various parts from Gary and Tanner. Both are very knowledgeable, helpful taking the time to listen to their customers then help you decide what is best for your needs. No up sells or pressure just friendly people running a local business. We will be back, thank you gentlemen.
Great customer service. I brought my rc car up here to find out what was wrong. The man at the front desk went over every part of my car to help find the issue and gave me a solution to fixing the issue.Note: my rc car was not the brand he carries or sells and he still have me full attention.
I love this place....most friendly people anywhere....wont try to sell you anything you dont need...
Gary as always is awesome I live near the Edmond location but will drive to Norman because of the phenomenal customer service provided by both Gary and Tanner. Thank you again guys you remind me why I love this hobby same as the guys in NY when I was 12 and got my.first Tamiya RC buggy.
I ordered a car from the Norman location, paid in full. Was told it would ship on July 26th. I checked with them on August 13, they still did not have the car. I found a place in town that had it- so I cancelled my order and asked for a refund. The man had an attitude, still couldnβt tell me when I could get my refund. He acted like he didnβt have the money to give me. I waited all day, went to pick up my refund and another part that I had previously ordered. When I arrived the part I ordered was wrong. I told him I didnβt want that one. He was very insistent that I buy the part anyway. I said I wasnβt paying for something I canβt use. Took my refund and left. Do not do business here, the man that works here is rude and put off my doing business.
RC heavy stock. Not much in slot cars...
Great shop with knowledgeable employees.
Quick in and out they had what I needed
Iβve been in a few times, each time I received friendly and attentive service for RC parts. Selection is good and staff are knowledgeable.
Great place had a nice inventory
Lots and lots of model kits. Variety of paint, model railroad items, puzzles, and many many more items.
Has been awsome getting back in to the hobby with this store no other in Oklahoma as knowledgeable and friendly in the same place thanks for the revo build 3.3 nitro
Great place for hobbies. Miniature paints, decals, tabletop games; even vinyl records?!The store clerk was under a bit of stress with the amount of people in his store and he seemed to be the only one working.Still, between the phone calls, answering questions in store and ringing up customers, this guy was a champ. Thanks for the recomendation for the oil, used for decals.
Not what i remember but always good to visit a nice rc shop.
A great place to go for your hobby airplanes trucks cars very knowledgeable staff very reasonable prices.
Great hobby store!! Im so glad there is one by our house now. They have N, HO, and G scale trains!!!
Great selection of hobby products and friendly and knowledgeable staff
I shop here frequently, I prefer to deal with the younger man that works there, he is always helpful and friendly. The older man is rude and lazy, always just playing video games and acts put out if he needs to help with anything. I went in to return a few things I got that werent what I needed and also to pick up some other items I did need. The younger man was busy and I stood at the counter for a few minutes while the old man played his video game and then finally decided to come help, he acted like I had no right returning items I bought from them even though they were still brand new in undamaged unopened packages and I had my receipt from the day before. I may still shop here for convenience but that is only why.
A must for any hobby enthusiast!
Great service!I go to hobby town for all my RC stuff now. Great staff and willing to help you through tech. issues when needed. Keep up the good work guys!
Nice shop. Just didnt have what I was looking for at the moment.
Iβve been shopping here for nearly two years now, and I canβt describe how amazing it is. I come for the Gundam model kits, and the stock there has improved greatly over the two years. Gary, the manager, is also very helpful when it comes to painting supplies, and telling me what I would need. By far the best place to go for these things.
Great people, great shop.
A very good place to go pick up all of the plastic kits and other materials to make your very own decorative diorama and much more! The people there are very friendly and nice. Would come again~
Gary at HobbyTown is a wealth of knowledge. If I have a special project or something difficult Gary usually has the answer to my question. Tanner is also super knowledgeable and helpful.
Fun items to look at. Lots of hobby & crafting things.
This place is awesome. There is something for everyone. Board games check, Planes more than you can shake a stick at, RC a ton of them, Trains an entire wall of them. We spent an hour here and I feel like we could of look around and found so many more neat things.
They have a pretty good selection its all sorted but the older guy behind the counter is kinda a know-it-all sometimes thats the only problem other wise they have never not had something I need.
Had what I needed in the store. Thanks kept me from having to order from the internet and very nice customer serviceOS type F glow plugs
I live in Mustang and have many other closer choices of hobby stores to get the things I want, not to mention online. I gladly take the 45 minute drive (Each way) because the staff is helpful and friendly. They have a great selection of aircraft, off road RC vehicles, parts and building supplies. All kinds of plastic models, trains, board games, and more. every time I visit I find something new. Great store, even if you arenβt ready to buy the guys will help you understand your choices. This is my go to shop from now on.
The store clerk was very helpful. Great games and models.
Ive been a fan of hobby town since I was 11. Always has new stuff. I feel like a kid in a candy store here. Love seeing what they have. This place never disappoints
Very friendly, helpful, and knowledgeable people.
Very helpful! I would definitely recommend this place these people are great!
The guys at Hobbytown are very friendly and super helpful. Highly recommended to anyone new to RC! They will never make you feel dumb for asking a question.
Friendly, knowledgeable people.
The owner is super friendly and helpful and while this store specializes in remote control vehicles, they have a good store of the materials needed for model making of all types and other hobby items.
Just picked up an E-Flite Valiant from here last week. Gary was really helpful and made shipping and delivery of the plane easy. They have a really wide variety of other types of RC, electronics, parts, and even vinyl. Definitely planning on coming back soon.
Alot of stuff here for traxxas and they can order it if they dont have it really good place to find stuff for hobbys
Great story great people awesome knowledge about the products that they sell couldnt ask for better place Id recommend this for your RC part or vehicle or planes, model needs. Very satisfied.
Lots to chose from and easy ordering:)
I go see gary and his team every day and spend quite a bit of money with them every week and I have never left disappointed they have the right parts and the right knowledge to help even beginners who are clueless and teach them what they need to know thanks for your patience gary and tanner
I have recently got into the RC Car hobby,I Love It. Iβve gotten a Slash 4x4,itβs amazing. The employees are always nice and helpful,but,they need to work on knowing their stock.
Cool things
They seem to have no trouble getting excellent model kits building supplies at this HobbyTown in Norman. This is one of the largest ones in the state of Oklahoma so it has plenty of selection I come here regularly to get gunpla models including Building Supplies. You might want to do so yourself. Totally recommend this store.
Extremely knowledgeable and you can tell he cares about his customers. Ive had a bad experience at the hobby rc store on Santa Fe. This place was much much better
Love buying models here. Gary runs an awesome shop!
Great selection and amazing service as long as you talk to the younger man, the older man is very condescending. I will update with pictures next time I go.
The employees had no knowledge of their products. Bought a ready to fly plane would not work strait out of the box they told me there was nothing they could do and its up to me to deal with it. Wasted money
The best hobby shop around. These guys take the time to actually help you and are super friendly. (Unlike some new hobbie stores).Customer service is amazing.
Owner is helpful and resin + mold casting rubber is a few dollars cheaper than other stores!
Nice place to go for all your radio control or model needs plus a ton more in stock that I wouldnt be qualified to talk about. Helpful staff and good location; not to far from the interstate!
Great hobby store! I love swinging in to check their stock. Gary and his team of knowledgable employees are a perfect combination. I dont shop for my hobby needs anywhere else.
Wonderful and very well stocked. The attendants are very knowledgeable and quite polite.
If they dont have it they will get it the guys are very knowledgeable and always willing to help with all your needs cant say enough about them
Guy was very friendly and helpful. Had emailed him a few days prior to passing through town and asked about a couple items. He said they were actually on the way to his store. Without asking he stuck them back until I got there.
Is this place even open Ive tried calling 20 times and they wont answer their phone things that I dont live in Norman it would be nice to know if they had what I needed before I drove all the way there or if I even would know if they were open or not the website says open but they wont answer their phone
Excellent service and friendly staff... owner was very knowledgeable about all items in his store
Very likely has what you are looking for and the people working there are more than willing to help
Gary is a good GM. Ive always had pleasant visits whether or not I make a purchase.
We purchased a rocket launcher kit and went directly out to fire the rocket. The igniter controller did not work. We went to return this product less than 12 hours later and the refund was refused and we have been waiting on a replacement for over a month. The owner keeps telling us when he gets another unit it he will replace it. Again its been over a month and we call every week. Do not make the mistake I have, choose another shop.
Excellent selection of rc cars, boats, planes etc. Gentleman was very helpful. knowledgeable about products, and patient.
They had what I wanted in stock. worked with me to get exactly what I wanted. Great store . looking forward to going back. They were the same price as online stores without the wait.
Awesome place! Had exactly what I needed to get my Traxxas Revo 3.3 back in action from being in storage for almost ten years! Definitely will be coming back soon! Awesome prices, Awesome atmosphere, Awesome help!
Picked up a couple drones for my kids the other day. Staff was very friendly and engaging and answered any questions I had. Didnt try to upsell anything I didnt need. I kinda already knew what I needed. Prices are very fair for a local dealer and great if you want to buy some stuff without waiting for online shopping.
My husband Tom and I love hobby town and the people that own it and work there Josh and Gary are always in good moods and help us with all our problems and questions if we need something ordered theyre more than happy to do so. Thank you for putting up with us newbies to flying we have the apprentice s up and ready to fly again thanks to you guys helping us and your patience. your all awesome and have loyal customers here guys. love you all and thank you again for all your help well be seeing you sometime today to pick up the part you ordered for us.lol our weekly shopping at hobby town YES we love it were hooked on planes now. for those of you who have had a bad experience at this place I just dont understand these guys go above and beyond every time we go in the store to make us happy and give us the best experience possible.thanks again guys.Tom and Carla Poole
Exactly as expected. had what I was looking for
Been twice. First time I asked if they carried a couple different things and was told they didnt. Second time I found out that they actually had what I had originally wanted, but an older gentleman behind the counter (probably the owner?) was loudly ranting about some conspiracy theory and it made browsing the store very unpleasant (the entire time I was there I could hear him ranting in every part of the store). At checkout, he was very rude. I like local hobby places, but if its unpleasant to shop there and they dont know their own stock Id rather just go online.
Never got a hello or a thank you. Looks like I will spend my money elsewhere.
Super friendly staff and a great selection of paints and modeling supplies.
Prices a bit higher but friendly staff and local. Worth supporting for the convenience.
Nice store had a variety of models to build from rc cars and planes to star trek. Friendly staff with lots of fun stuff. Highly recommended.
Very welcoming employees. Store is well stocked.
Excellent selection of model painting supplies.
Always a pleasure shopping here
Good selection of Hobby equipment great selection of paints.
Great selection but most of all the knowledge possessed by Gary and Tanner is unsurpassed then their customes service skills are over the top. I highly recommend their norman location.
Small and quaint. Not like big hobby lobby, get items you wouldnt find other hobby stores with knowledgeable ppl, who enjoy the things they sell not just someone who needed a job
Friendly, knowledgeable and reasonably priced hobbies for all ages. If they dont have it, they can get it.
Hobby Town has all kinds of stuff. Awesome
Best shop ever Gary spent like almost 40 mins with me on the phone one time trying to help me fix my car and he was extreamly helpful and successfully got my car running again I will never stop buying from you. Thank you.
Cool place! Has more specialty than Hobby Lobby if thats what you are in need of!
Service was good, lots of parts in stock but organization wasnt very good.
Great place for all your RC needs
Will not buy from this store again I was told they would hold a evevo 2.0 for me till the next day. I showed up the next day after driving all the way to Norman which isnβt close to me at all! Mind you when I called I even said can I buy it over the phone then come pick it up and was told no there is no need that they would just hold it. very very very sorry people. And on top of it the guy was like I had a costumer her with money in hand so I sold it as like I didnβt try to pay for it over the phone. The bad part is I had other parts I had in my hand I will gladly give to someone else. I had bought a xmaxx I couple months before not again the guy didnβt even say sorry. Seriously bad bad businessman.
Staff is super friendly and very knowledgeable about nearly everything in stock. Will always recommend them to friends and family. I do wish they would stock up on gundam models more often, but its a fair tradeoff.
Very knowledgeable. And willing to help. And has outstanding customer service.
Old school hobby store, knowledgeable staff.
I have a 30 year old Clodbuster I am getting ready to play with and the guys are very helpful and had all I needed. I also have several Blackfoot trucks just as old and they had what I needed for them also. Five big ol stars. Thanx so much, π
Very knowledgeable and friendly staff. Will for switch my business to here.
Had a great time talking to the guy bought a lil rc car last night and they are nice people. Highly recommended!!!
Great at selling very expensive toys, horrible at any kind of problems or customer service . You may as well buy on the Internet ...
Good for some hobbies not all.