Call Duff Supply ordered parts, went to pick up parts, parts for their waiting for me, no hassle

What a great place to grab plumbing supplies. Staff is excellent in knowledge and customer service. Great experience. Good quality materials good pricing. 👍

Very knowledgeable and friendly. Have no problem going the extra few minutes to get you what you need. Or point you in the direction you need to go.

They have a great inventory.

Very professional and knowledgeable with a good inventory!

Very helpful staff, unfortunately the products are marked up more than double.If I wait 4 days I can buy the same thing online for more than 60% off.Otherwise, great to have a family run business

Ignorant!!! I mean we should have known that a company that is established in Norristown would be full of ignorant employees. We understand the gravity on the Covid 19 situation but we called and they said They were open but when we got there we were greeted with an employee that was mean and told us to go away in not so nice words. U just lost very good contractors

Employees are very knowledgeable. They have a large stock as well.

I needed a fitting for an emergency plumbing repair in my home and I couldnt find what I needed at the local Home Depot, so I called Duff. The guy on the phone was very friendly and told me that he was closed, but would still be around if I wanted to run over - just knock on the door. I was really impressed with this level of customer service and was thrilled they could help me at such short notice.When I got there, he produced the fitting (a no-hub 1 1/4 rubber union that attaches with two hose clamps) and told me that it was $39.85. I was absolutely blown away by this markup. I did some research when I got home and found that this is a $6 part everywhere else. I have no idea why it was seven times more expensive at Duff, but he didnt ring the sale or issue a receipt (said the register was closed for the day), so I cant help but feel like I was taken advantage of.Its hard to say what the final truth is here. On one hand, the guy was willing to wait around and genuinely seemed to want to help me, for which I am very grateful. On the other hand, I really feel like I was ripped of pretty hard. I guess in the final analysis, I should have declined to pay it and let my plumbing emergency sit for another few days, so the fault is mostly mine.Either way, I wont be returning to Duff and I would suggest the average home-owner not use them as a primary source for his or her plumbing needs.

Nice helpful staff

Went there 10 min before close on Saturday. Found the faucet part I was unable to locate @homedepot. These people are very knowledgeable. If you have plumbing needs or need maybe old parts, go to this place directly and skip the big box stores.

Duff company is a plumbing supply house dustrial commercial and household they offer water treatment vanity cabinets One-Stop shopping all your plumbing needs I usually deal with salesperson name woodie excellent customer service very very knowledgeable if you have a problem he can usually answer it with no problem a family-owned business

I wanted a pressure tank-wx250,the counter worker put a wx205 tank in my car. Now I have to waste time & gas to correct this transaction. I felt I should have a discount.

Wouldnt go anyplace else helpfull friendy answer any quetion i have. Cant get this kind of service at the big box stores.

Woody and Johnny B. Always take care of you.

Service was great had everything I needed

Excellent service and knowledge of parts

Guys are super helpful

John is always helpful with any problems