Boost Mobile on Ashley Phosphate Road in North Charleston is a great place to go for all things phones and cellular service. I like all of the services and features that they have to offer here. The staff here is very helpful and knowledgeable. I have had a good experience here

I have been a boost moblie customer for 10 years after today .. 05_18_21 I will never use boost again.. I have a unlocked iPhone 11pro and every carrier in Charleston SC can put service on this p hm one EXCEPT boost. I spent 6 hours calling 6 different companies with everyone including apple telling me the phone was unlocked and could be add but boost couldnt figure out how to transfer my service. PLEASE DO NOT CHOOSE BOOST!!!!!!!!!!!

Absolutely horrible management. They tricked me into thinking the prepaid internet would work at my apartment complex. It did not, and they knew that without telling me before purchasing this kit. After I returned the equipment to them they said they would bring it up to management and try to get me a refund. Fast forward 3-4 weeks, nothing has been done. I have called several times, they answer and act like they are gonna do something about it but they do not. They do not care one bit about customer satisfaction. Don’t come hereUpdate: Management is still ignoring me purposely so that they do not have to refund me... Very professional eh? Better Business Bureau is already involved and has received numerous complaints about this location.

I repeat do not come to this location. I came here to pay my bill and got a promotion... Long story short I got lied to. My money wasnt put on my bill the guy just sold me a phone. 4 days later my service was off and no one tried to help me or couldnt. I got scammed out my money and this is not the time with all this covid bs.

These Employees At This Location Needs To Be Retrained On How To Deal With Customers. They Have No Drive To Deal With The Customers Unless Its There Own Kind! They Must Throw Anyone Behind A Counter Cause I Went There 4 Times and No Time Customers Was Not Even A 1 Dont Go There Unless U Arab or Mexican. I Went To Another Location And My Issue Was Solved Immediately This Location Sucks

Came in to future-date our plan, Andrea was incredibly helpful, knew exactly what she was doing and got it all resolved quickly. When there was a complication she got it rapidly straightened out and corrected.

I dont like to be told one price on a certain day and come back literally a few days later to be told an even higher price. Then asked if Im sure it was them when theyre the only one Ive seen working there.

I recently brought a phone with case & screen protector but I wasnt given the right protector for my phone so now my screen is cracked and my screen protector isnt what type of mess is that ?

The guy behind the counter is good people and will look out for you if he can.

Omar and his team took responsibility for and corrected a mistake by one of their vendors... Excellent service!!

Customer service lady on the phone was very rude

Went in to buy SIM card but they didnt have. Referred to call customer service to purchase.

Were rude to me when I called, blocked my number, too! Would not recommend!

The lady was nice and patient

The lady is very Rude! she never want to help me troublshoot my phone! when the other guy is working there he help me out but she should be FIRED!!!!!!!!!!!!

This place has everything you need, phone wise.

Customer service not usually very good

Ok

Very helpful

Very Poor !

Great service

Not good

Boost mobile