South Star is my go-to for counter-tops. Extremely professional, great pricing and outstanding quality and craftsmanship. Excellent communication, and always on time. Having been in the granite industry myself I can absolutely recommend this company to anyone wanting stone counter-tops. A big thanks to Tom, Stephen and everyone else involved!! You will definitely see me again!Notice how nice of a job they did on this book-matched island.
South Star did a wonderful job on the cuts and install of our wet bar coutertop and sink. They had no problem working with the custom holes I needed, and were able to cut the granite to hide my uneven wavy wall. Their prices were excellent, as we used a piece they had in stock. They were also very patient with us, as it took forever to find the right cabinets for the layout. I would definitely work with them again.
I had south star granite install my new countertop. They were some of the most helpful people out there. They were fair priced and very quick with the fabrication and installation. I would highly recommend them to anyone that is looking to do some remodeling
Couldnt be happier with South Star Granite 2. From the first time we walked in we felt like what we wanted mattered. And, even though our kitchen is small, they treated us like a big job. Every person we talked to was professional and attentive. Thanks especially to Tom for dealing with my 1000s of questions and never with a short or dismissive tone. Will buy from again! Also, we went to several other places before South Start Granite where I was made to feel we were just bothering them.
We couldnt be happier with the work performed by the South Star Granite team. From Tom, the office manager, who first took our order, to the template designer and installers, the quality of service was superior. The finished product was everything we had hoped for and the kitchen looks great. This is the only custom granite company I would ever recommend.
We have just had granite counter tops installed in our kitchen by South Star Granite. It was a pleasant experience from beginning to end. The salesman who helped us select our granite, the men who came to the house to measure for the template and the men who did the installation were Very professional and easy to deal with. The installation was extremely well done and the cleanup was more than expected. I highly recommend South Star Granite if you are in the market.
The staff at South Star Granite were great. They explained every step of the process in detail. The home visit man - Wellington was professional and knowledgeable. The installation crew was patient and did a great job with our custom sinks. My wife is a professional photographer and will provide pictures when the whole project is completed. The counter tops are gorgeous!!!
We could not be happier with our countertops! The entire process was amazing, no hidden costs, and we loved that they did fabrication in house so we didn’t have to get quotes from multiple people. They had the best prices we found and great customer service! We had an issue with our kitchen cabinets being delayed and Tom was great to work with and squeezed us in last minute for installation. I can’t recommend them enough!!
I cant say enough good things! The showroom was really nice, and there was a very very large selection in the warehouse. Our first visit, they showed us all the options for the look we were going for, and then had us pick our favorites in the warehouse. They took the time to give us quotes on all of our favorites. They were so so helpful, and we walked out with so much information in so little time. Next visit we picked the type of stone we wanted (Polar White Quartzite) paid the deposit, and scheduled the template. The template guy, Christian, was helpful and knowledgeable and helped with our questions about a minor change we were making with our current kitchen layout. After the template, they even took the time to let us come in and select where the template would lie on the stone! With the veining so prominent, we really wanted to have that ability, and they were so patient and helpful. This whole process only took a couple of weeks. They scheduled the installation date, and they were installed, PERFECTLY and quickly. WE LOVE THEM, and the staff and options could not have been better. Recommend highly!
We learned about South Star Granite 2 through facebook’s posts. They communicated quickly to answer any questions I had. We went to their showroom and were greeted by a knowledgeable professional and shown(using lots of patience with us) the slabs of beautiful forms of granite. All was done in a surprising timely manner. The selection, measuring, fabricating and installation went very well. We are so pleased and wonder why we waited so long. Thank you so very much to ALL who helped us. It was a very good experience even when we were all having to social distance ourselves at the end. Thank you so very much! We love it all.
Great place very knowledgeable yeah its all bought their product and theyre going to install it for us Great people and our install is perfect. Do not waste your time going anywhere else!!!!!!!!!
They had amazing service, and everyone was so friendly. The installed countertops looks absolutely amazing
The process of updating our countertops could not have been easier. As promised, we had our new countertops installed within 3 weeks from the time of selection. The whole crew at South Star Granite was a pleasure to work with. Everybody was respectful, experienced, knowledgable and went out of their way to make sure we were happy with the end result. I would highly recommend.
Unbelievably professional sales people, installers, and management!!! Our whole process went so smooth! We couldn’t ask for anything better!!! Thank you all for making our purchase a seamless and all around great experience!!!!
This is the second time I have used South Star for kitchen counter tops on a flip project for Marshland Investments, LLC and results on both are excellent. Everyone is very professional and easy to work with. Since they source their own stone, the selection is great. And, to top at all off, they were the best price! I may just go straight to them next time and not even both with quotes!
We absolutely love our new counters! The great folks at South Star Granite were extremely helpful with their guidance regarding which materials were right for us. Their installation team did a fantastic job, and everything was done on time and within our budget. I highly recommend this company for superior customer service even after the sale!
Wonderful experience with South Star Granite. Tom the salesperson was very professional and helpful. Fast turn around time, had white granite countertops in 2 weeks. Very reasonable prices. Would do business with this company again
South Star Granite gave us excemplary service. From the showroom to the installation everything was top notch. They strive to make sure that you are satisfied. The customer service is beyond compare.Tom, Steven and Fabiano are the best!
Absolutely wonderful service and installation. From Tom who helped pick out the quartz and quartzite, set up the install, took a few calls from us..all the way through installation with the wonderful gentleman who installed our countertops. We couldnt be more pleased! Thank you South Star Granite! We love our new countertops!!
Review is on behalf of my parents. They were 100% satisfied from the moment they walked in to the showroom to the crew working in their home. The Sales person was professional as were the installers. They were thorough, detailed and clean! They highly recommend South Star Granite!! Thank you!
Best customer service I’ve received in a long while. Day 1 when I first met my sales person Tom, I felt like a valued customer. I even had a few changes I requested after the countertop installation and during the back splash installation and EVERYONE was gracious and accommodating. I’m an architect and I will be using South Star on all my future new constructions and renovation projects. Keep up the good work team👍🏾
From start to finish Fabiano, Steven, Charlie and the entire team at South Star Granite have been amazing to work with. They are professional, efficient, timely and were very patient with us to make sure we were completely satisfied.
Fabiano and everyone on the team at South Star Granite were fantastic to work with. I needed to change my countertops quickly and they not only had an incredible supply to choose from, their turnaround time from purchase to installation was so fast compared to any other company I spoke with. I cant say enough great things about the quality of service and product. I love my new countertops!
Had new kitchen countertops and a sink installed today. I was also supposed to have a sink installed as well. When the installer finished, they called me to the kitchen and the first thing I noticed was the faucet wasnt hooked up. I obviously asked why not, and I was told they dont do that. I was BEYOND livid!!! When I spoke with Beatrice from their office, who was my salesperson, she informed me that they werent plumbers. I told her I understand that, and I saw in an email that they dont hook up the water lines under the sink. NEVER, during any of our conversations, did she mention they dont hook up the faucet.Not being totally clueless, i was pretty sure I could hook up the hot and cold water lines, as well as the drain under the sink. However, I am also not comfortable with hooking up a pretty expensive, multi facet faucet. Now I am scrambling to hire a plumber to connect everything and hook up my faucet. I would NEVER recommend these guys to anyone. Very shady business practices. In fact, it actually started when I initially went to their Myrtle Beach location ( I was living there at the time) and given a quote. I was told that quote was good for 30 days. Within a week, I had contacted Beatrice and gave her my quote from MB. She wound up charging me $140 more than that quote and couldnt answer why. She was also going to charge me a 3% fee if I was going to pay by credit card? Huh?????? Stay away from this place, and particularly Beatrice. All she cares about is getting whatever money she can out of you. Being in customer service myself, I find this place highly unethical.
We had our countertops done by South Star Granite. Tom was very informative and helpful throughout the entire process. The process itself took a few weeks and although we were told they were a bit backed up, we found the timeline to be very reasonable (less than a month from selection to installation). We are very pleased with the installation and love how beautiful our kitchen turned out!
We had our kitchen counters and fireplace hearth and surround done by South Star Granite. They have a wonderful inventory to choose from, they are very professional and easy to deal with. They try very hard to be the best and they are the best. Their prices are reasonable and I highly recommend them. They come exactly when they say they will and they are very honest.
The South star Granite team we’re very professional and they did a good job installing the countertops. I would definitely recommend them. Only dropped one star because off due to an accident involving a broken sink that threw off the timeline with other contractors I had lined up, but these things happen! They replaced the sink as quickly as they could and overall I’m happy with the end result. From start to finish it took around three weeks, which is slightly longer than others, but again I’m very happy with the result.
During my kitchen renovation I visited numerous granite companies in the Charleston area, and choose South Star to provide my counter tops and cabinets. The whole team at South Star was very accommodating to my every need from selection, templating, fabrication, and installation. I own a flooring company and send many of my customers to South Star for their stone needs and cabinetry, they all leave their feeling very satisfied with the customer service provided to them.
From start to finish South Star was great to deal with. Tom helped us select a beautiful counter top and the installation was perfect too. These are great folks to rely on for your countertop needs.
Completely professional from the time we stepped into the showroom, picked out our stone up to and after installation. What a joy and hassle free... Would recommend this business to anyone looking for countertops and would use again for any other home projects requiring countertops.
Just had 93 ft of granite installed. This was not our first time buying granite, but it was certainly the best experience we have ever had. From the front desk sales to the fabricator, to the 3 installers and crane driver, we have never been treated so kindly. Extremely professional business, and the stone, well it is simply gorgeous. The flow and how well the patterns match along the 3 seams is flawless. We had such a great experience with everyone we couldnt pick which person or group of persons to give the highest praise. Thank you South Star Granite for helping transform our kitchen!
Amazing service, very friendly and professional!!! 5 stars for sure!
These guys were great from start to finish.
Very professional staff from day one, and great products!
Would like to thank Stephen and the staff at South Star Granite for an amazing countertop installation. From the selection process to installation went very smoothly. Installers were very neat and skilled at the installation. Top to bottom an amazing experience dealing with these guys. Just call them South 5star granite. Thanks again
I had a wonderful experience working with Caroline and Stephen at South Star Granite. From the moment my wife and I first visited the showroom, to selecting the granite, to communicating via email and phone calls, they made customer service their top priority. We were got the slab we wanted, and they scheduled the demo and installs around our work schedule. Their install crew was polite, and cleaned up afterwards. We love our new Santa Cecilia counter tops, and new stainless steel sink. Thank you so much for helping our kitchen renovation look great!
I am a middle school science teacher. South Star Granite went out of their way to help me obtain rock samples to use in my classroom for experiments. They responded quickly, answered all of my questions, and were very courteous. Thank you!
Couldn’t ask for a better quality loving my new kitchen
We had an outstanding experience with South Star Granite II from their over the top communication, their templating professionalism, and above all their ability to install our countertops and full black splash to perfection. They quickly handled our job with expert skills, and were a total pleasure to work with.
South Star did a great job with our countertops from the show room to the finished install they did everything they said they would do ontime with no surprises....wed highly recommend them....
Absolutely love my granite countertop!! The staff was helpful in making the initial choices. Everything was completed as promised and the installation was great. Very happy!!
I just had South Star install granite in my new kitchen. The experience was one of the most pleasant decisions I have made for my new kitchen. The staff is very professional and very knowledgeable with all the stone products they have in stock. I highly recommend you going by and seeing for yourself what a professional stone supplier can do to make your life less stressful during a kitchen renovation.
South Star Granite was great to work with. I cant say enough wonderful things about them. Fast, efficient, affordable, and provided a great customer experience. Were very happy with our exotic granite counter tops and highly recommend South Star Granite to anyone looking to replace their counter tops! there installers or Awesome and very Professional. Thanks South Star for making my Dream kitchen come through.
Not only do they have the best employees and customer service but they also have the best prices around! Highly recommend. I use them for every house I flip
Very professional every step of the way. I bought quartzite kitchen countertops with a special edge along with a new quartz sink and faucet and demo of old countertops. They answered all my questions knowledgeably, and had better pricing and faster installation than the big box stores. Their customer service was actually better than the smaller companies at which I inquired, and they were reliably on time. I was able to go to the warehouse to look at the stone slabs and had the option to go back to place the template on the piece (I decided not to, but it was available). It has been over 3 months since installation, and Ive had no issues.
Great company, great employees, did a great job of the price was very competitive, the work was fantastic. Id recommend them to anybody over any other Granite place that Ive done business with, and Ive done business with a few
Beautiful showroom, lots of granite from which to choose, including many remnants. All of the folks there were most helpful. I was looking for granite with blue, which I didnt realize was a near impossibility, but Herlane knew they had a good size remnant of Blue Bahia in their Myrtle Beach shop. She showed me a photo of it on her phone, and it is gorgeous! Looks spectacular in my guest bath. I did 3 bathrooms and my laundry room using different remnants in each room. All look wonderful. The installers were on time, professional, and neat as a pin. I highly recommend South Star Granite 2. It was a very good experience from beginning to end!
Customer service was great! Staff was very knowledgeable and great with assisting us in choosing the right quartz for our bathroom vanities. Will definitely use them again. Great selection of granite, all accessories in one location. Very satisfied with a job well done!
Had an excellent experience with South Star Granite. Well prepared quote and template was scheduled quickly. Date of installation was 3 days after approved template. The installers were professional, timely and informative. Plan to use this company again when we remodel our kitchen.
Great Company! My husband and I purchased granite for our kitchen. Everyone was very professional, polite and friendly from the time we looked for granite until the final installation. The prices were very reasonable and there were many choices of granite. Our kitchen looks beautiful and we would highly recommend their work and will be using their services again when we update our bathrooms.
Have used South Star Granite 2 once prior and now we are currently using them for a kitchen remodel. Upon entering the show room and throughout our visits, their customer service is exceptional. Loyane and staff have always been attentive and helpful. Theyre selection of stone is great. They provide quotes immediately and their follow up during template, fabrication, and installation process is excellent.
Excellent customer service, beautiful product in our kitchen, perfect and detailed installation, and you cannot find a better price anywhere (we price compared and Lowe’s/other local places were MUCH more expensive). We will use them again when we have other projects.
Great experience! Helpful from selection to template to install. Everyone was very kind and professional. Granite is beautiful. Will definitely refer to others. Thank you to everyone at South Star! Couldnt be happier!
South Star granite 2 has done 5+ granite installations for me. They are very professional and detail oriented. Highly recommend them.
Great job! Very friendly and professional!
South Star Granite 2 was recommended to me by my tile guy and I could not have been happier. I had a special project where I needed to have stone shower curbs cut down a polished and expected to have to wait a week or more and pay a fortune. The team was able to work me in quickly and the price was very reasonable. The quality of the fabrication work exceeded my expectations as well. I will be using South Star for my next project for sure, and would highly recommend them to others!
Had a project that I needed finished this weekend and they went out of their way to help me out. I havent had that kind of customer service in years. Charlie and the guys in the shop were great. Loyane provided great information. If you want wonderful people to work with give them a call. Thank you so much
The best prices around. Nice and friendly staff that were very helpful!! I highly recommend them!!
From the moment I walked into the showroom and met Kat, our consultant, until the time I bid our installers Emmanual and Gustavo goodbye at the completion of the installation of my beautiful new granite countertop, my experience was, hands down, the best home improvement project I have ever had. Their customer service, professionalism, technical knowledge, and expertise all combined to make this a stressfree and exciting event for me and a absolutely would recommend South Star for your next countertop project.
We had a fantastic experience with Star Granite and plan to finish every countertop in the house using them. Great selection, customer service and turnaround time!
Great Company! They did an amazing job with my countertops and were very reasonably priced. I highly recommend using South Star Granite 2! Great work and very professional.
When doing a home renovation you deal with many contractors and vendors, some good and some not so bad. South Star Granite by far was the best! Five stars for South Star.
South Star Granite was great to work with. Fast, efficient, affordable, and provided a great customer experience. Were very happy with our quartz counter tops and would highly recommend using South Star Granite to anyone looking to replace their counter tops!
We were very impressed quality of work, and awesome customer service. Very timely and organized, and they have a variety of beautiful unique stones! Would highly recommend!!! Very knowledgeable!
They have a great selection of materials and good customer service. I bought my entire new home with them and I really recommend them to your counter tops needs!
I had the best experience with South Star.The customer service is great not just in their office, but the templater and the install crew that came to my house were awesome.I was impressed with their inventory!Great job South Star team!
The showroom is impressive and the staff took the time to show us the choice of granite and introduce the sale pitch of the products. The installers did a nice job with the granite, however we paid for the demo of our old counter and removal process. During this process they did put a hole in our wall. Also we purchase a sink and faucet and unaware that they do not hook the faucet up, they only take it apart. Knowing this information during the time of the sales pitch of the sink and faucet would have been nice to know. When the installer said they were done and we asked about the faucet, there response is we dont fo that and someone should of told you. I will say the counter top does look very nice, just disappointed in the hole in my wall and not receiving the information the faucet. Share with your customer if they purchase a sink and faucet there is no install on the faucet at sales pitch time. Customers can better prepare for this situation with that information.
Staff is always welcoming every time I go in witch is very often with all the remodeling I work on. Keep up the wonderful work. 😎
Great showroom,great salespeople,great measuring/installation crew,perfect install with a great price. -Very Pleased!
Just finished having new countertops installed by South Star and we have been very pleased. Loyane was very helpful in educating us about the products and the entire process. The new kitchen is beautiful. Im very happy we chose South Star.
Very good quality especially the Cabinetry people they are the best if youre looking to buy cabinets I specifically recommend coming to see these guys ask for Todd
Great place . Beautiful countertops at competitive prices. Large variety of styles . Must see.
We could not be more pleased with the process and final product! After working with another vendor for several weeks and being incredibly frustrated with the entire process, we stopped into South Star on a whim, and ended up purchasing new quartzite countertops for our kitchen. The process was fast, easy and pleasant, and we ended up getting much better quality countertops at a fair and reasonable price. We were very impressed with the customer service from both the sales staff and the installers. I would recommend South Star to anyone looking to purchase new countertops for their home!
Their customer service is unrivaled. The product selection is vast and beautiful, just like their showroom. They even replaced a piece (granite) that I made a mistake on measuring for free!
This company is amazing! We were doing a complete DIY kitchen remodel. The only part we didnt DIY was the countertops. We spoke to a few different granite suppliers/installers until we found South Star. Not only were they the best price but the entire process was very efficient, and FAST! We literally got template (final measurement) on a Monday. Wedensday we had our granite installed by noon!!! THE SAME WEEK! The installation was fast and very nice! Perfect cuts, smooth edges on the granite. I recommend this company completely. There is NO WAY anyone should chose the big box stores (lowes, home depot, etc) over these guys. They are cheaper and are way more professional! A+++
Extremely friendly and accommodating staff. Willing to go out of their way and set aside money to do the best work.
The folks at South Star were fantastic. Wed gotten a quote from another local countertop company but were not happy with the way we got the car salesman treatment from the sales guy we worked with. We took our quote to South Star and worked with Caroline. She took the time to find out what we were looking for, walked us around the warehouse and took notes on our preferences, then gave us a quote based on our choices. South Star was able to beat the other companys quote by a few dollars, and more importantly, they didnt resort to high-pressure sales tactics when we told them we would have to wait a while to get the countertops done. Once we were able to get them done, the templating was done within a couple of days. They quote a fabrication time of 7-10 business days, but they were finished in 4 days! Two gentleman came to install the countertops and arrived earlier than the scheduled window of time. They even took it in stride when one of my kitchen sink pipes burst. Everyone was so friendly and professional, and my counters look amazing! Thanks, South Star!
I had the best experience working with South Star Granite. In a pinch after bing told that I was not going to be able to get my granite countertops installed until 3 to 4 weeks later, I quickly cancelled my order from the home improvement store and called South Star. The young lady was able to fit me in that afternoon and was able to squeeze my template measurement appointment the next day on Friday. I cannot belive how quickly they were able to install. I had my countertops that following Tuesday. On top of that I saved over $200 with going with their company. They were professional and even my contractor was pleased with the young men that came out to measure beforehand. Thank you South Star.
On Time and a good price. Installers were courteous and professional.
I love my new countertops. Great job.
Herlane is very nice and professional; the granite selection is plentiful, beautiful and priced right.Claudio the owner is very approachable and customer service oriented.
Great selection to choose from along with a beautiful and helpful staff.
We had a great experience with South Star. The front office staff is knowledgable and accommodating. They promptly offered an initial quote and were responsive to our questions. We had a tricky instal - soapstone in a tight existing kitchen where nothing is truly level and an unusual sink instal. They accommodated a pre-visit to discuss the jobs viability (oddly other companies were resistant to this). The measurement day was painless and the gentleman listened to our requests for deep window sills and offered wise information about the best way forward. He offered important advice which did alter our original design for the best. The fabrication was done to our desires and without delay. The installers were wonderful, polite, and able to make adjustments on the fly due to the odd nature of our home. All in all a great company to with which to work.
Highly recommend excelent customer service extreme professional and quick . Extreme happy with my new kitchen ..
This place has a wonderful selection and very kind employees. They had what my client and I wanted for the house my partners and I designed.
I have great experience, I highly recommended South Star Granite2 to everyone!
Every part of the process was easy and the service impeccable!
Steven was very helpful and informative
I was very mistreated here. The salesperson did not educate me on their products, did not help me choose or look for something. My experience here was horrible and I will never come back nor recommend any of friends or family to come here. I was treated as I did not have any money.
Helpful great product great craftsmanship.
Zero customer service. I had, yes had 20 plus rentals as well as future business to give away but whomever answered the phone blew it. Told me there is a surcharge for driving further than 15 miles to measure counters. I think not.
Great store for floors